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ChatGPT (OpenAI) — US privacy policy
| Snapshot 2026-06-10 20:13 UTC | Snapshot 2026-09-11 08:31 UTC | ||||
|---|---|---|---|---|---|
| n | 1 | OpenAI Select language … Updated: May 18, 2026 | n | 1 | US privacy policy | OpenAI Select language English (United States) العربية አማርኛ |
| > | հայերեն বাংলা bosanski български မြန်မာ català hrvatski čeština dansk Nederlands | ||||
| > | eesti فارسی suomi français (Canada) français (France) ქართული Deutsch Ελληνικά | ||||
| > | ગુજરાતી हिन्दी magyar íslenska Indonesia Gaeilge italiano 日本語 ಕನ್ನಡ қазақ тілі 한 | ||||
| > | 국어 latviešu lietuvių Macedonian Melayu മലയാളം Malti मराठी Mongolian norsk bokmål | ||||
| > | polski português (Brasil) português (Portugal) română русский slovenčina sloven | ||||
| > | ščina српски (Србија) Soomaali español (Latinoamérica) español (España) Kiswahil | ||||
| > | i svenska Filipino தமிழ் తెలుగు ไทย Türkçe українська اردو Tiếng Việt 中文 (中国) 中文 | ||||
| > | (台灣) 中文 (香港) Updated: September 10, 2026 | ||||
| 2 | # US privacy policy | 2 | # US privacy policy | ||
| 3 | 3 | ||||
| 4 | ( Previous version )For individuals in the European Economic Area, United Kingd | 4 | ( Previous version )For individuals in the European Economic Area, United Kingd | ||
| > | om, and Switzerland, you can read this version of our Privacy Policy. | > | om, and Switzerland, you can read this version of our Privacy Policy. | ||
| 5 | 5 | ||||
| n | 6 | At OpenAI, our mission is to ensure that artificial general intelligence benefit | n | 6 | At OpenAI, our mission is to ensure that artificial general intelligence benefit |
| > | s everyone. We build tools like ChatGPT and Sora to help people learn, create, a | > | s everyone. We build tools like ChatGPT to help people learn, create, and solve | ||
| > | nd solve problems. We at OpenAI (together with our affiliates, “OpenAI”, “we”, “ | > | problems. We at OpenAI (together with our affiliates, “OpenAI”, “we”, “our” or “ | ||
| > | our” or “us”) are committed to respecting your privacy and are strongly committe | > | us”) are committed to respecting your privacy and are strongly committed to keep | ||
| > | d to keeping secure any information we obtain from you or about you. This Privac | > | ing secure any information we obtain from you or about you. This Privacy Policy | ||
| > | y Policy describes our practices with respect to personal data that we collect f | > | describes our practices with respect to personal data that we collect from or ab | ||
| > | rom or about you, and how we use it when you use our website, applications, and | > | out you, and how we use it when you use our website, applications, and services | ||
| > | services (collectively, “Services”). | > | (collectively, “Services”). | ||
| 7 | 7 | ||||
| 8 | This Privacy Policy does not apply to content that we process on behalf of custo | 8 | This Privacy Policy does not apply to content that we process on behalf of custo | ||
| > | mers of our business offerings, such as our API. Our use of that data is governe | > | mers of our business offerings, such as our API. Our use of that data is governe | ||
| > | d by our customer agreements covering access to and use of those offerings. | > | d by our customer agreements covering access to and use of those offerings. | ||
| 9 | 9 | ||||
| 16 | **Personal Data You Provide:** We collect Personal Data if you create an account | 16 | **Personal Data You Provide:** We collect Personal Data if you create an account | ||
| > | to use our Services or communicate with us as follows: | > | to use our Services or communicate with us as follows: | ||
| 17 | 17 | ||||
| 18 | - _Account Information:_ When you create an account with us, we will collect inf | 18 | - _Account Information:_ When you create an account with us, we will collect inf | ||
| > | ormation associated with your account, including your name, contact information, | > | ormation associated with your account, including your name, contact information, | ||
| > | account credentials, date of birth, payment information, and transaction histor | > | account credentials, date of birth, payment information, and transaction histor | ||
| > | y, (collectively, “Account Information”). Some of our Services may also allow yo | > | y, (collectively, “Account Information”). Some of our Services may also allow yo | ||
| > | u to upload a profile picture, a username, or other information as part of your | > | u to upload a profile picture, a username, or other information as part of your | ||
| > | Account Information. | > | Account Information. | ||
| n | 19 | - _User Content:_ We collect Personal Data that you provide in the input to our | n | 19 | - _User Content:_ We collect Personal Data that you provide in the input to our |
| > | Services (“Content”), including your prompts and other content you upload, such | > | Services (“Content”), including your prompts and other content you upload, such | ||
| > | as files(opens in a new window), images(opens in a new window), audio and vide | > | as files(opens in a new window), images(opens in a new window), audio and vide | ||
| > | o(opens in a new window), Sora characters(opens in a new window), and data fro | > | o(opens in a new window), and data from connected services(opens in a new wind | ||
| > | m connected services(opens in a new window), depending on the features you use. | > | ow), depending on the features you use. Some of our Services allow you to intera | ||
| > | Some of our Services allow you to interact with other users, such as post, comm | > | ct with other users, such as post, comment, or send messages, and we treat those | ||
| > | ent, or send messages, and we treat those interactions as Content, too. | > | interactions as Content, too. | ||
| 20 | - _Communication Information_: If you communicate with us, such as via email or | 20 | - _Communication Information_: If you communicate with us, such as via email or | ||
| > | our pages on social media sites, we may collect Personal Data like your name, co | > | our pages on social media sites, we may collect Personal Data like your name, co | ||
| > | ntact information, and the contents of the messages you send (“Communication Inf | > | ntact information, and the contents of the messages you send (“Communication Inf | ||
| > | ormation”). | > | ormation”). | ||
| 21 | - _Contact Data:_ If you choose to connect your device contacts, we upload infor | 21 | - _Contact Data:_ If you choose to connect your device contacts, we upload infor | ||
| > | mation from your device address books and check which of your contacts also use | > | mation from your device address books and check which of your contacts also use | ||
| > | our Services. If any of your contacts aren’t yet using our Services, we’ll updat | > | our Services. If any of your contacts aren’t yet using our Services, we’ll updat | ||
| > | e you if they sign up for our Services later. Learn more(opens in a new window) | > | e you if they sign up for our Services later. Learn more(opens in a new window) | ||
| > | about connecting your contacts and how we use uploaded contact information(ope | > | about connecting your contacts and how we use uploaded contact information(ope | ||
| > | ns in a new window) of people who don’t use our Services. | > | ns in a new window) of people who don’t use our Services. | ||
| 22 | - _Other Information You Provide_: We collect other information that you provide | 22 | - _Other Information You Provide_: We collect other information that you provide | ||
| > | to us, such as when you participate in our events or surveys, or when you provi | > | to us, such as when you participate in our events or surveys, or when you provi | ||
| > | de us or a vendor operating on our behalf with information to establish your ide | > | de us or a vendor operating on our behalf with information to establish your ide | ||
| > | ntity or age (collectively, “Other Information You Provide”). | > | ntity or age (collectively, “Other Information You Provide”). | ||
| 24 | **Personal Data We Receive from Your Use of the Services:** When you visit, use, | 24 | **Personal Data We Receive from Your Use of the Services:** When you visit, use, | ||
| > | or interact with the Services, we receive the following information about your | > | or interact with the Services, we receive the following information about your | ||
| > | visit, use, or interactions: | > | visit, use, or interactions: | ||
| 25 | 25 | ||||
| 26 | - _Log Data_: We collect information that your browser or device automatically s | 26 | - _Log Data_: We collect information that your browser or device automatically s | ||
| > | ends when you use our Services. Log data includes your Internet Protocol address | > | ends when you use our Services. Log data includes your Internet Protocol address | ||
| > | , browser type and settings, the date and time of your request, and how you inte | > | , browser type and settings, the date and time of your request, and how you inte | ||
| > | ract with our Services. | > | ract with our Services. | ||
| n | 27 | - _Usage Data_: We collect information about your use and activity across the Se | n | 27 | - _Usage Data_: We collect information about your use and activity across the Se |
| > | rvices, such as the types of content that you view or engage with, the features | > | rvices, such as the types of content that you view or engage with, the features | ||
| > | you use and the actions you take, when you submit feedback to a model response, | > | you use and the actions you take, when you submit feedback to a model response, | ||
| > | the people with whom you interact, as well as your time zone, country, the dates | > | the people with whom you interact, as well as your time zone, country, the dates | ||
| > | and times of access, user agent and version, type of computer or mobile device, | > | and times of access, user agent and version, type of computer or mobile device, | ||
| > | and your computer connection. If you use the Atlas browser we may also collect | > | and your computer connection. For Free(opens in a new window) and Go(opens in | ||
| > | your browser data according to your controls(opens in a new window) and use of | > | a new window) users, we also collect information about your ads history and int | ||
| > | the service. | > | erests, such as the types of ad content that you view or engage with. If you use | ||
| > | the in-app browser we may also collect your browser data according to your cont | ||||
| > | rols and use of the service. | ||||
| 28 | - _Device Information_: We collect information about the device you use to acces | 28 | - _Device Information_: We collect information about the device you use to acces | ||
| > | s the Services, such as the name of the device, operating system, device identif | > | s the Services, such as the name of the device, operating system, device identif | ||
| > | iers, and browser you are using. Information collected depends on the type of de | > | iers, and browser you are using. Information collected depends on the type of de | ||
| > | vice you use and its settings. | > | vice you use and its settings. | ||
| 29 | - _Location Information:_ We determine the general area from which your device a | 29 | - _Location Information:_ We determine the general area from which your device a | ||
| > | ccesses our Services based on information like its IP address for security reaso | > | ccesses our Services based on information like its IP address for security reaso | ||
| > | ns and to make your product experience better, for example to protect your accou | > | ns and to make your product experience better, for example to protect your accou | ||
| > | nt by detecting unusual login activity or to provide more accurate responses. In | > | nt by detecting unusual login activity or to provide more accurate responses. In | ||
| > | addition, some of our Services allow you to choose to provide more precise loca | > | addition, some of our Services allow you to choose to provide more precise loca | ||
| > | tion information from your device, such as location information from your device | > | tion information from your device, such as location information from your device | ||
| > | ’s GPS. | > | ’s GPS. | ||
| 30 | - _Cookies and Similar Technologies_: We use cookies and similar technologies to | 30 | - _Cookies and Similar Technologies_: We use cookies and similar technologies to | ||
| > | operate and administer our Services, and improve your experience. We store some | > | operate and administer our Services, and improve your experience. We store some | ||
| > | of the information described in this Policy with cookies, for example to help m | > | of the information described in this Policy with cookies, for example to help m | ||
| > | aintain your preferences across sessions if you’re not logged in, or to assist w | > | aintain your preferences across sessions if you’re not logged in, or to assist w | ||
| > | ith authentication and customer support. For details about our use of cookies, p | > | ith authentication and customer support. For details about our use of cookies, p | ||
| > | lease read our Cookie Notice. | > | lease read our Cookie Notice. | ||
| 31 | 31 | ||||
| 32 | **Information We Receive from Other Sources:** We receive information from other | 32 | **Information We Receive from Other Sources:** We receive information from other | ||
| > | sources, such as our trusted security and safety partners to protect safety and | > | sources, such as our trusted security and safety partners to protect safety and | ||
| > | prevent fraud, abuse, and other threats to our Services, and from marketing ven | > | prevent fraud, abuse, and other threats to our Services, and from marketing ven | ||
| > | dors who provide us with information about potential customers of our business s | > | dors who provide us with information about potential customers of our business s | ||
| > | ervices. | > | ervices. | ||
| 33 | 33 | ||||
| n | 34 | We may receive information from advertisers and other data partners, which we us | n | 34 | We receive information from advertisers and other data partners, which we use fo |
| > | e for purposes including to help us measure and improve the effectiveness of ads | > | r purposes described in this Policy including to help us measure and improve the | ||
| > | shown to Free and Go users on our Services. For example, we could receive infor | > | effectiveness of our Services, including ads shown to Free and Go users on our | ||
| > | mation about purchases you make from these advertisers. | > | Services. For example, we could receive information about purchases you make fro | ||
| > | m these advertisers. | ||||
| 35 | 35 | ||||
| 36 | We also collect information from other sources, like information that is publicl | 36 | We also collect information from other sources, like information that is publicl | ||
| > | y available on the internet, to develop the models that power our Services. For | > | y available on the internet, to develop the models that power our Services. For | ||
| > | more information on the sources of information used to develop the models that p | > | more information on the sources of information used to develop the models that p | ||
| > | ower ChatGPT and other Services, please see this help center article(opens in a | > | ower ChatGPT and other Services, please see this help center article(opens in a | ||
| > | new window) . | > | new window) . | ||
| 37 | 37 | ||||
| 63 | - _Affiliates_: We disclose Personal Data to our affiliates, meaning an entity t | 63 | - _Affiliates_: We disclose Personal Data to our affiliates, meaning an entity t | ||
| > | hat controls, is controlled by, or is under common control with OpenAI. Our affi | > | hat controls, is controlled by, or is under common control with OpenAI. Our affi | ||
| > | liates may use this Personal Data in a manner consistent with this policy. | > | liates may use this Personal Data in a manner consistent with this policy. | ||
| 64 | - _Business Account Administrators_: When you join a ChatGPT Enterprise or busin | 64 | - _Business Account Administrators_: When you join a ChatGPT Enterprise or busin | ||
| > | ess account, the administrators of that account may access and control your Open | > | ess account, the administrators of that account may access and control your Open | ||
| > | AI account, including being able to access your Content. In addition, if you cre | > | AI account, including being able to access your Content. In addition, if you cre | ||
| > | ate an account using an email address belonging to your employer or another orga | > | ate an account using an email address belonging to your employer or another orga | ||
| > | nization, we may share the fact that you have an account and certain account inf | > | nization, we may share the fact that you have an account and certain account inf | ||
| > | ormation, such as your email address, with your employer or organization to, for | > | ormation, such as your email address, with your employer or organization to, for | ||
| > | example, enable you to be added to their business account. | > | example, enable you to be added to their business account. | ||
| 65 | - _Parent or Guardian of a Teen_: Teen users and their parents or guardians can | 65 | - _Parent or Guardian of a Teen_: Teen users and their parents or guardians can | ||
| > | choose to link their accounts, allowing the parent or guardian to manage certain | > | choose to link their accounts, allowing the parent or guardian to manage certain | ||
| > | settings, and receive alerts if we detect a serious safety concern. These accou | > | settings, and receive alerts if we detect a serious safety concern. These accou | ||
| > | nts can be unlinked at any time. Learn more(opens in a new window) about accoun | > | nts can be unlinked at any time. Learn more(opens in a new window) about accoun | ||
| > | t linking. | > | t linking. | ||
| n | 66 | - _Other Users and Third Parties You Interact or Share Information With_: Certai | n | 66 | - _Other Users and Third Parties You Interact or Share Information With_: Certai |
| > | n Services allow you to interact or share information with other users or third | > | n Services allow you to interact or share information with other users or third | ||
| > | parties. For example, you can share content like ChatGPT conversations(opens in | > | parties. For example, you can share content like ChatGPT conversations(opens in | ||
| > | a new window) or Sora videos(opens in a new window) and characters(opens in a | > | a new window), or share information with third-party search(opens in a new win | ||
| > | new window), or share information with third-party search(opens in a new windo | > | dow) and shopping(opens in a new window) partners. Information you share with t | ||
| > | w) and shopping(opens in a new window) partners. Information you share with thi | > | hird-party partners is governed by their own terms and privacy policies, and you | ||
| > | rd-party partners is governed by their own terms and privacy policies, and you s | > | should make sure you understand those terms and policies before sharing informa | ||
| > | hould make sure you understand those terms and policies before sharing informati | > | tion with them. | ||
| > | on with them. | ||||
| 67 | 67 | ||||
| 68 | We also aggregate or de-identify Personal Data so that it no longer identifies y | 68 | We also aggregate or de-identify Personal Data so that it no longer identifies y | ||
| > | ou and share it with third parties for the purposes described above, such as to | > | ou and share it with third parties for the purposes described above, such as to | ||
| > | help improve our Services. | > | help improve our Services. | ||
| 69 | 69 | ||||
| 71 | 71 | ||||
| 72 | We’ll retain your Personal Data for only as long as we need in order to provide | 72 | We’ll retain your Personal Data for only as long as we need in order to provide | ||
| > | our Services to you, or for other legitimate business purposes such as resolving | > | our Services to you, or for other legitimate business purposes such as resolving | ||
| > | disputes, safety and security reasons, or complying with our legal obligations. | > | disputes, safety and security reasons, or complying with our legal obligations. | ||
| > | How long we retain Personal Data depends on the type of data, how we use it, an | > | How long we retain Personal Data depends on the type of data, how we use it, an | ||
| > | d in many cases your settings: | > | d in many cases your settings: | ||
| 73 | 73 | ||||
| n | 74 | - **Information we retain until you delete it:** Some of our Services allow you | n | 74 | - **Information we retain until you delete it:** Some of our Services allow you |
| > | to delete Personal Data stored in your account. For example, you can delete spec | > | to delete Personal Data stored in your account. For example, you can delete spec | ||
| > | ific, or all, of your ChatGPT conversations, delete specific Saved Memories(ope | > | ific, or all, of your ChatGPT conversations, delete specific Memories(opens in | ||
| > | ns in a new window), or delete your account. Once you choose to delete Personal | > | a new window), or delete your account. Once you choose to delete Personal Data, | ||
| > | Data, we will remove it from our systems within 30 days unless we need to retain | > | we will remove it from our systems within 30 days unless we need to retain it fo | ||
| > | it for longer as described below, or it has already been de-identified and disa | > | r longer as described below, or it has already been de-identified and disassocia | ||
| > | ssociated from your account when you allow us to use your Content to improve our | > | ted from your account when you allow us to use your Content to improve our model | ||
| > | models(opens in a new window). | > | s(opens in a new window). | ||
| 75 | - **Information we delete automatically:** In some cases, Personal Data will be | 75 | - **Information we delete automatically:** In some cases, Personal Data will be | ||
| > | deleted automatically. For example, Temporary Chats(opens in a new window) will | > | deleted automatically. For example, Temporary Chats(opens in a new window) will | ||
| > | be automatically deleted within 30 days (unless we have to retain them for safe | > | be automatically deleted within 30 days (unless we have to retain them for safe | ||
| > | ty or legal reasons, as described further below), and your Atlas incognito brows | > | ty or legal reasons, as described further below). | ||
| > | ing history(opens in a new window) won’t be saved after you end your session. | ||||
| 76 | - **Information we retain for longer for legitimate security, safety, or legal r | 76 | - **Information we retain for longer for legitimate security, safety, or legal r | ||
| > | easons:** In some cases, we need to retain Personal Data for longer even after y | > | easons:** In some cases, we need to retain Personal Data for longer even after y | ||
| > | ou delete it, for example because we are legally required to, to address fraud a | > | ou delete it, for example because we are legally required to, to address fraud a | ||
| > | nd abuse, for security reasons, or for financial record-keeping purposes. For in | > | nd abuse, for security reasons, or for financial record-keeping purposes. For in | ||
| > | stance:If specific Content, or your account, is banned because of violations of | > | stance:If specific Content, or your account, is banned because of violations of | ||
| > | our usage policies, we may retain that data for to protect our services from fr | > | our usage policies, we may retain that data for to protect our services from fr | ||
| > | aud, abuse, or other violations of our policies;If we are legally required to re | > | aud, abuse, or other violations of our policies;If we are legally required to re | ||
| > | tain your data (for instance, we receive a lawful subpoena) then we may retain i | > | tain your data (for instance, we receive a lawful subpoena) then we may retain i | ||
| > | t for the duration of the relevant legal or regulatory obligation;When we are a | > | t for the duration of the relevant legal or regulatory obligation;When we are a | ||
| > | party to a financial transaction (for instance, when we process your payment for | > | party to a financial transaction (for instance, when we process your payment for | ||
| > | a ChatGPT Plus or Pro account, or facilitate a purchase on ChatGPT), we may ret | > | a ChatGPT Plus or Pro account, or facilitate a purchase on ChatGPT), we may ret | ||
| > | ain payment and transaction related information to meet our accounting, dispute | > | ain payment and transaction related information to meet our accounting, dispute | ||
| > | resolution, and regulatory compliance purposes;When you ask us to delete your Pe | > | resolution, and regulatory compliance purposes;When you ask us to delete your Pe | ||
| > | rsonal Data, we retain the audit record of the erasure request to be able to ver | > | rsonal Data, we retain the audit record of the erasure request to be able to ver | ||
| > | ify that we have complied with the request. | > | ify that we have complied with the request. | ||
| 77 | 77 | ||||
| 78 | In determining these retention periods, we consider a number of factors, such as | 78 | In determining these retention periods, we consider a number of factors, such as | ||
| > | : | > | : | ||
| 88 | 88 | ||||
| 89 | - You can easily choose whether your Content can be used to improve and train ou | 89 | - You can easily choose whether your Content can be used to improve and train ou | ||
| > | r models(opens in a new window). | > | r models(opens in a new window). | ||
| 90 | - You can decide whether we will remember details between chats to make Content | 90 | - You can decide whether we will remember details between chats to make Content | ||
| > | more personalized and relevant. | > | more personalized and relevant. | ||
| n | 91 | - You can export your ChatGPT history and data in your account’s data controls. | n | 91 | - You can export your ChatGPT history and data(opens in a new window) in your a |
| > | ccount’s data controls. | ||||
| 92 | - You can delete or archive chats in ChatGPT, or delete your account entirely. | 92 | - You can delete or archive chats in ChatGPT, or delete your account(opens in a | ||
| > | new window) entirely. | ||||
| 93 | - If you enable Temporary Chat(opens in a new window) in ChatGPT, those convers | 93 | - If you enable Temporary Chat(opens in a new window) in ChatGPT, those convers | ||
| > | ations with ChatGPT will not appear in your history or be used to improve OpenAI | > | ations with ChatGPT will not appear in your history or be used to improve OpenAI | ||
| > | ’s models. | > | ’s models. | ||
| n | 94 | - Depending on applicable law, you may be able to choose which cookies are used | n | 94 | - Depending on applicable law, you may be able to choose which cookies are used |
| > | when you use our Services, and you can make choices about the use of your inform | > | when you use our Services. | ||
| > | ation for purposes of promoting our products and services to you on third-party | ||||
| > | properties (learn more(opens in a new window)). | ||||
| 95 | - For Free and Go users, you can use the advertising controls in your account se | 95 | - For Free and Go users, you can use the advertising controls in your account se | ||
| > | ttings to control what data we use to personalize the ads we show you on our Ser | > | ttings to control what data we use to personalize the ads we show you on our Ser | ||
| > | vices. | > | vices. | ||
| t | 96 | - If you use the Atlas browser, you can delete your browsing history or choose t | t | ||
| > | o browse the web in incognito mode, which helps keep your browsing private from | ||||
| > | other people who use your device. | ||||
| 97 | - You can unsubscribe from marketing communications you receive from us by using | 96 | - You can unsubscribe from marketing communications you receive from us by using | ||
| > | the choices provided in those communications. | > | the choices provided in those communications. | ||
| 98 | 97 | ||||
| 99 | You can find more information on data controls here(opens in a new window) and | 98 | You can find more information on data controls here(opens in a new window) and | ||
| > | by visiting privacy.openai.com(opens in a new window) . | > | by visiting privacy.openai.com(opens in a new window) . | ||