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ChatGPT (OpenAI) — US privacy policy
| Snapshot 2026-09-11 08:31 UTC | Snapshot 2026-09-24 16:32 UTC | ||||
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| 2 | # US privacy policy | ||||
| 3 | |||||
| 4 | ( Previous version )For individuals in the European Economic Area, United Kingd | ||||
| > | om, and Switzerland, you can read this version of our Privacy Policy. | ||||
| 5 | |||||
| 6 | At OpenAI, our mission is to ensure that artificial general intelligence benefit | ||||
| > | s everyone. We build tools like ChatGPT to help people learn, create, and solve | ||||
| > | problems. We at OpenAI (together with our affiliates, “OpenAI”, “we”, “our” or “ | ||||
| > | us”) are committed to respecting your privacy and are strongly committed to keep | ||||
| > | ing secure any information we obtain from you or about you. This Privacy Policy | ||||
| > | describes our practices with respect to personal data that we collect from or ab | ||||
| > | out you, and how we use it when you use our website, applications, and services | ||||
| > | (collectively, “Services”). | ||||
| 7 | |||||
| 8 | This Privacy Policy does not apply to content that we process on behalf of custo | ||||
| > | mers of our business offerings, such as our API. Our use of that data is governe | ||||
| > | d by our customer agreements covering access to and use of those offerings. | ||||
| 9 | |||||
| 10 | For information about how we collect and use training information to develop our | ||||
| > | language models that power ChatGPT and other Services, and your choices with re | ||||
| > | spect to that information, please see this policy as well as this help center ar | ||||
| > | ticle(opens in a new window) . | ||||
| 11 | |||||
| 12 | ## 1. Personal Data we collect | ||||
| 13 | |||||
| 14 | We collect personal data relating to you (“Personal Data”) as follows: | ||||
| 15 | |||||
| 16 | **Personal Data You Provide:** We collect Personal Data if you create an account | ||||
| > | to use our Services or communicate with us as follows: | ||||
| 17 | |||||
| 18 | - _Account Information:_ When you create an account with us, we will collect inf | ||||
| > | ormation associated with your account, including your name, contact information, | ||||
| > | account credentials, date of birth, payment information, and transaction histor | ||||
| > | y, (collectively, “Account Information”). Some of our Services may also allow yo | ||||
| > | u to upload a profile picture, a username, or other information as part of your | ||||
| > | Account Information. | ||||
| 19 | - _User Content:_ We collect Personal Data that you provide in the input to our | ||||
| > | Services (“Content”), including your prompts and other content you upload, such | ||||
| > | as files(opens in a new window), images(opens in a new window), audio and vide | ||||
| > | o(opens in a new window), and data from connected services(opens in a new wind | ||||
| > | ow), depending on the features you use. Some of our Services allow you to intera | ||||
| > | ct with other users, such as post, comment, or send messages, and we treat those | ||||
| > | interactions as Content, too. | ||||
| 20 | - _Communication Information_: If you communicate with us, such as via email or | ||||
| > | our pages on social media sites, we may collect Personal Data like your name, co | ||||
| > | ntact information, and the contents of the messages you send (“Communication Inf | ||||
| > | ormation”). | ||||
| 21 | - _Contact Data:_ If you choose to connect your device contacts, we upload infor | ||||
| > | mation from your device address books and check which of your contacts also use | ||||
| > | our Services. If any of your contacts aren’t yet using our Services, we’ll updat | ||||
| > | e you if they sign up for our Services later. Learn more(opens in a new window) | ||||
| > | about connecting your contacts and how we use uploaded contact information(ope | ||||
| > | ns in a new window) of people who don’t use our Services. | ||||
| 22 | - _Other Information You Provide_: We collect other information that you provide | ||||
| > | to us, such as when you participate in our events or surveys, or when you provi | ||||
| > | de us or a vendor operating on our behalf with information to establish your ide | ||||
| > | ntity or age (collectively, “Other Information You Provide”). | ||||
| 23 | |||||
| 24 | **Personal Data We Receive from Your Use of the Services:** When you visit, use, | ||||
| > | or interact with the Services, we receive the following information about your | ||||
| > | visit, use, or interactions: | ||||
| 25 | |||||
| 26 | - _Log Data_: We collect information that your browser or device automatically s | ||||
| > | ends when you use our Services. Log data includes your Internet Protocol address | ||||
| > | , browser type and settings, the date and time of your request, and how you inte | ||||
| > | ract with our Services. | ||||
| 27 | - _Usage Data_: We collect information about your use and activity across the Se | ||||
| > | rvices, such as the types of content that you view or engage with, the features | ||||
| > | you use and the actions you take, when you submit feedback to a model response, | ||||
| > | the people with whom you interact, as well as your time zone, country, the dates | ||||
| > | and times of access, user agent and version, type of computer or mobile device, | ||||
| > | and your computer connection. For Free(opens in a new window) and Go(opens in | ||||
| > | a new window) users, we also collect information about your ads history and int | ||||
| > | erests, such as the types of ad content that you view or engage with. If you use | ||||
| > | the in-app browser we may also collect your browser data according to your cont | ||||
| > | rols and use of the service. | ||||
| 28 | - _Device Information_: We collect information about the device you use to acces | ||||
| > | s the Services, such as the name of the device, operating system, device identif | ||||
| > | iers, and browser you are using. Information collected depends on the type of de | ||||
| > | vice you use and its settings. | ||||
| 29 | - _Location Information:_ We determine the general area from which your device a | ||||
| > | ccesses our Services based on information like its IP address for security reaso | ||||
| > | ns and to make your product experience better, for example to protect your accou | ||||
| > | nt by detecting unusual login activity or to provide more accurate responses. In | ||||
| > | addition, some of our Services allow you to choose to provide more precise loca | ||||
| > | tion information from your device, such as location information from your device | ||||
| > | ’s GPS. | ||||
| 30 | - _Cookies and Similar Technologies_: We use cookies and similar technologies to | ||||
| > | operate and administer our Services, and improve your experience. We store some | ||||
| > | of the information described in this Policy with cookies, for example to help m | ||||
| > | aintain your preferences across sessions if you’re not logged in, or to assist w | ||||
| > | ith authentication and customer support. For details about our use of cookies, p | ||||
| > | lease read our Cookie Notice. | ||||
| 31 | |||||
| 32 | **Information We Receive from Other Sources:** We receive information from other | ||||
| > | sources, such as our trusted security and safety partners to protect safety and | ||||
| > | prevent fraud, abuse, and other threats to our Services, and from marketing ven | ||||
| > | dors who provide us with information about potential customers of our business s | ||||
| > | ervices. | ||||
| 33 | |||||
| 34 | We receive information from advertisers and other data partners, which we use fo | ||||
| > | r purposes described in this Policy including to help us measure and improve the | ||||
| > | effectiveness of our Services, including ads shown to Free and Go users on our | ||||
| > | Services. For example, we could receive information about purchases you make fro | ||||
| > | m these advertisers. | ||||
| 35 | |||||
| 36 | We also collect information from other sources, like information that is publicl | ||||
| > | y available on the internet, to develop the models that power our Services. For | ||||
| > | more information on the sources of information used to develop the models that p | ||||
| > | ower ChatGPT and other Services, please see this help center article(opens in a | ||||
| > | new window) . | ||||
| 37 | |||||
| 38 | ## 2. How we use Personal Data | ||||
| 39 | |||||
| 40 | We use Personal Data for the following purposes: | ||||
| 41 | |||||
| 42 | - To provide, analyse, and maintain our Services, for example to respond to your | ||||
| > | questions for ChatGPT; | ||||
| 43 | - To improve and develop our Services and conduct research, for example to devel | ||||
| > | op new features; | ||||
| 44 | - To personalize and customize your experience across our Services, for example | ||||
| > | to provide you with more relevant Content; | ||||
| 45 | - For Free and Go users, to personalize the ads you see on our Services (subject | ||||
| > | to your settings), and to measure the effectiveness of ads shown on our Service | ||||
| > | s. Learn more(opens in a new window) about ads on our services; | ||||
| 46 | - To communicate with you, including to respond to your questions, and send you | ||||
| > | information about our Services and events, for example about changes or improvem | ||||
| > | ents to the Services; | ||||
| 47 | - To promote our products and services to you through direct marketing and on th | ||||
| > | ird-party properties, and to assess the effectiveness of those efforts, subject | ||||
| > | to your choices and controls (learn more(opens in a new window)); | ||||
| 48 | - Identify your contacts who use our Services when you choose to connect your co | ||||
| > | ntacts and update you if they join our Services later; | ||||
| 49 | - To prevent fraud, illegal activity, or misuses of our Services, and to protect | ||||
| > | the security of our systems and Services, including by monitoring any Content s | ||||
| > | ubmitted or exchanged on our platforms (learn more here); and | ||||
| 50 | - To comply with legal obligations and to protect the rights, privacy, safety, o | ||||
| > | r property of our users, OpenAI, or third parties, for instance to prevent harm | ||||
| > | to you or others, or to estimate your age to give you an age-appropriate experie | ||||
| > | nce. | ||||
| 51 | |||||
| 52 | We also aggregate or de-identify Personal Data so that it no longer identifies y | ||||
| > | ou and use this information for the purposes described above, such as to analyze | ||||
| > | the way our Services are being used, to improve and add features to them, and t | ||||
| > | o conduct research. We will maintain and use de-identified information in de-ide | ||||
| > | ntified form and not attempt to reidentify the information, unless required by l | ||||
| > | aw. | ||||
| 53 | |||||
| 54 | As noted above, we may use Content you provide us to improve our Services, for e | ||||
| > | xample to train the models that power ChatGPT. Read our instructions(opens in a | ||||
| > | new window) on how you can opt out of our use of your Content to train our mode | ||||
| > | ls. | ||||
| 55 | |||||
| 56 | ## 3. Disclosure of Personal Data | ||||
| 57 | |||||
| 58 | We disclose your Personal Data in the following circumstances: | ||||
| 59 | |||||
| 60 | - _Vendors, Service Providers, and Marketing Partners_: To assist us in meeting | ||||
| > | business operations needs and to perform certain services and functions, we disc | ||||
| > | lose Personal Data to vendors, service providers, and marketing partners, includ | ||||
| > | ing providers of hosting services, customer service vendors, cloud services, con | ||||
| > | tent delivery services, support and safety services, email communication softwar | ||||
| > | e, web analytics services, payment and transaction processors, search and shoppi | ||||
| > | ng providers, and information technology providers. We also work with service pr | ||||
| > | oviders who help us with age and identity verification, and you can learn more h | ||||
| > | ere(opens in a new window). When we work with Service Providers, these parties | ||||
| > | will access, process, or store Personal Data based on our instructions and only | ||||
| > | in the course of performing their duties to us. We also share limited informati | ||||
| > | on with select marketing partners who are not service providers in order to prom | ||||
| > | ote our products and services on third-party properties and help us assess the e | ||||
| > | ffectiveness of those efforts. Some of these partners may receive information th | ||||
| > | rough cookies and similar technologies. Learn more about these practices and the | ||||
| > | choices available to you here(opens in a new window). | ||||
| 61 | - _Business Transfers_: If we are involved in strategic transactions, reorganiza | ||||
| > | tion, bankruptcy, receivership, or transition of service to another provider (co | ||||
| > | llectively, a “Transaction”), your Personal Data may be disclosed in the diligen | ||||
| > | ce process with counterparties and others assisting with the Transaction and tra | ||||
| > | nsferred to a successor or affiliate as part of that Transaction along with othe | ||||
| > | r assets. | ||||
| 62 | - _Government Authorities or Other Third Parties_: We may share your Personal Da | ||||
| > | ta, including information about your interaction with our Services, with governm | ||||
| > | ent authorities, industry peers, or other third parties in compliance with the l | ||||
| > | aw (i) if required to do so to comply with a legal obligation, or in the good fa | ||||
| > | ith belief that such action is necessary to comply with a legal obligation, (ii) | ||||
| > | to protect and defend our rights or property, (iii) if we determine, in our sol | ||||
| > | e discretion, that there is a violation of our terms, policies, or the law; (iv) | ||||
| > | to detect or prevent fraud or other illegal activity; (v) to protect the safety | ||||
| > | , security, and integrity of our products, employees, users, or the public, or ( | ||||
| > | vi) to protect against legal liability. | ||||
| 63 | - _Affiliates_: We disclose Personal Data to our affiliates, meaning an entity t | ||||
| > | hat controls, is controlled by, or is under common control with OpenAI. Our affi | ||||
| > | liates may use this Personal Data in a manner consistent with this policy. | ||||
| 64 | - _Business Account Administrators_: When you join a ChatGPT Enterprise or busin | ||||
| > | ess account, the administrators of that account may access and control your Open | ||||
| > | AI account, including being able to access your Content. In addition, if you cre | ||||
| > | ate an account using an email address belonging to your employer or another orga | ||||
| > | nization, we may share the fact that you have an account and certain account inf | ||||
| > | ormation, such as your email address, with your employer or organization to, for | ||||
| > | example, enable you to be added to their business account. | ||||
| 65 | - _Parent or Guardian of a Teen_: Teen users and their parents or guardians can | ||||
| > | choose to link their accounts, allowing the parent or guardian to manage certain | ||||
| > | settings, and receive alerts if we detect a serious safety concern. These accou | ||||
| > | nts can be unlinked at any time. Learn more(opens in a new window) about accoun | ||||
| > | t linking. | ||||
| 66 | - _Other Users and Third Parties You Interact or Share Information With_: Certai | ||||
| > | n Services allow you to interact or share information with other users or third | ||||
| > | parties. For example, you can share content like ChatGPT conversations(opens in | ||||
| > | a new window), or share information with third-party search(opens in a new win | ||||
| > | dow) and shopping(opens in a new window) partners. Information you share with t | ||||
| > | hird-party partners is governed by their own terms and privacy policies, and you | ||||
| > | should make sure you understand those terms and policies before sharing informa | ||||
| > | tion with them. | ||||
| 67 | |||||
| 68 | We also aggregate or de-identify Personal Data so that it no longer identifies y | ||||
| > | ou and share it with third parties for the purposes described above, such as to | ||||
| > | help improve our Services. | ||||
| 69 | |||||
| 70 | ## 4. Retention | ||||
| 71 | |||||
| 72 | We’ll retain your Personal Data for only as long as we need in order to provide | ||||
| > | our Services to you, or for other legitimate business purposes such as resolving | ||||
| > | disputes, safety and security reasons, or complying with our legal obligations. | ||||
| > | How long we retain Personal Data depends on the type of data, how we use it, an | ||||
| > | d in many cases your settings: | ||||
| 73 | |||||
| 74 | - **Information we retain until you delete it:** Some of our Services allow you | ||||
| > | to delete Personal Data stored in your account. For example, you can delete spec | ||||
| > | ific, or all, of your ChatGPT conversations, delete specific Memories(opens in | ||||
| > | a new window), or delete your account. Once you choose to delete Personal Data, | ||||
| > | we will remove it from our systems within 30 days unless we need to retain it fo | ||||
| > | r longer as described below, or it has already been de-identified and disassocia | ||||
| > | ted from your account when you allow us to use your Content to improve our model | ||||
| > | s(opens in a new window). | ||||
| 75 | - **Information we delete automatically:** In some cases, Personal Data will be | ||||
| > | deleted automatically. For example, Temporary Chats(opens in a new window) will | ||||
| > | be automatically deleted within 30 days (unless we have to retain them for safe | ||||
| > | ty or legal reasons, as described further below). | ||||
| 76 | - **Information we retain for longer for legitimate security, safety, or legal r | ||||
| > | easons:** In some cases, we need to retain Personal Data for longer even after y | ||||
| > | ou delete it, for example because we are legally required to, to address fraud a | ||||
| > | nd abuse, for security reasons, or for financial record-keeping purposes. For in | ||||
| > | stance:If specific Content, or your account, is banned because of violations of | ||||
| > | our usage policies, we may retain that data for to protect our services from fr | ||||
| > | aud, abuse, or other violations of our policies;If we are legally required to re | ||||
| > | tain your data (for instance, we receive a lawful subpoena) then we may retain i | ||||
| > | t for the duration of the relevant legal or regulatory obligation;When we are a | ||||
| > | party to a financial transaction (for instance, when we process your payment for | ||||
| > | a ChatGPT Plus or Pro account, or facilitate a purchase on ChatGPT), we may ret | ||||
| > | ain payment and transaction related information to meet our accounting, dispute | ||||
| > | resolution, and regulatory compliance purposes;When you ask us to delete your Pe | ||||
| > | rsonal Data, we retain the audit record of the erasure request to be able to ver | ||||
| > | ify that we have complied with the request. | ||||
| 77 | |||||
| 78 | In determining these retention periods, we consider a number of factors, such as | ||||
| > | : | ||||
| 79 | |||||
| 80 | - Our purpose for processing the Personal Data (such as whether we need to retai | ||||
| > | n it to provide our Services); | ||||
| 81 | - The amount, nature, and sensitivity of the information; | ||||
| 82 | - The potential risk of harm from unauthorized use or disclosure; | ||||
| 83 | - Any legal requirements that we are subject to. | ||||
| 84 | |||||
| 85 | ## 5. Data controls | ||||
| 86 | |||||
| 87 | Our Services provide you with a number of controls over your Personal Data and h | ||||
| > | ow it is used and retained. You can always change these settings in your account | ||||
| > | . These include the following controls: | ||||
| 88 | |||||
| 89 | - You can easily choose whether your Content can be used to improve and train ou | ||||
| > | r models(opens in a new window). | ||||
| 90 | - You can decide whether we will remember details between chats to make Content | ||||
| > | more personalized and relevant. | ||||
| 91 | - You can export your ChatGPT history and data(opens in a new window) in your a | ||||
| > | ccount’s data controls. | ||||
| 92 | - You can delete or archive chats in ChatGPT, or delete your account(opens in a | ||||
| > | new window) entirely. | ||||
| 93 | - If you enable Temporary Chat(opens in a new window) in ChatGPT, those convers | ||||
| > | ations with ChatGPT will not appear in your history or be used to improve OpenAI | ||||
| > | ’s models. | ||||
| 94 | - Depending on applicable law, you may be able to choose which cookies are used | ||||
| > | when you use our Services. | ||||
| 95 | - For Free and Go users, you can use the advertising controls in your account se | ||||
| > | ttings to control what data we use to personalize the ads we show you on our Ser | ||||
| > | vices. | ||||
| 96 | - You can unsubscribe from marketing communications you receive from us by using | ||||
| > | the choices provided in those communications. | ||||
| 97 | |||||
| 98 | You can find more information on data controls here(opens in a new window) and | ||||
| > | by visiting privacy.openai.com(opens in a new window) . | ||||
| 99 | |||||
| 100 | ## 6. Your rights | ||||
| 101 | |||||
| 102 | Depending on where you live, you may have certain statutory rights in relation t | ||||
| > | o your Personal Data. For example, you may have the right to: | ||||
| 103 | |||||
| 104 | - Access your Personal Data and information relating to how it is processed. | ||||
| 105 | - Rectify or update your Personal Data | ||||
| 106 | - Delete your Personal Data from our records. | ||||
| 107 | - Restrict how we process your Personal Data. | ||||
| 108 | - Transfer your Personal Data to a third party (right to data portability). | ||||
| 109 | - Withdraw your consent—where we rely on consent as the legal basis for processi | ||||
| > | ng. | ||||
| 110 | - Lodge a complaint with your local data protection authority. | ||||
| 111 | |||||
| 112 | You can exercise some of these rights through your OpenAI account using the tool | ||||
| > | s described in the Data controls section, or you can submit your request throu | ||||
| > | gh privacy.openai.com(opens in a new window) or to dsar@openai.com . You can c | ||||
| > | ontact our data protection officer at dpo@openai.com . | ||||
| 113 | |||||
| 114 | A note about accuracy: Services like ChatGPT generate responses by reading a use | ||||
| > | r’s request and, in response, predicting the words most likely to appear next. I | ||||
| > | n some cases, the words most likely to appear next may not be the most factually | ||||
| > | accurate. For this reason, you should not rely on the factual accuracy of outpu | ||||
| > | t from our models. If you notice that ChatGPT output contains factually inaccura | ||||
| > | te information about you and you would like to request a correction or removal o | ||||
| > | f the information, you can submit these requests through privacy.openai.com(ope | ||||
| > | ns in a new window) or to dsar@openai.com , and we will consider your request b | ||||
| > | ased on applicable law and the technical capabilities of our models. | ||||
| 115 | |||||
| 116 | For information on how to exercise your rights with respect to data we have coll | ||||
| > | ected from the internet to train our models, please see this help center article | ||||
| > | (opens in a new window) . | ||||
| 117 | |||||
| 118 | OpenAI processes your Personal Data for the purposes described in this policy on | ||||
| > | servers located in various jurisdictions, including processing and storing your | ||||
| > | Personal Data in our facilities and servers in the United States, or in countri | ||||
| > | es or territories where our affiliates and partners or our vendors and service p | ||||
| > | roviders are located. While data protection law varies by country, we apply the | ||||
| > | protections described in this policy to your Personal Data regardless of where i | ||||
| > | t is processed, and only transfer that data pursuant to legally valid transfer m | ||||
| > | echanisms. | ||||
| 119 | |||||
| 120 | ## 7. Children | ||||
| 121 | |||||
| 122 | Our Services are not directed to, or intended for, children under 13. We do not | ||||
| > | knowingly collect Personal Data from children under 13. If you have reason to b | ||||
| > | elieve that a child under 13 has provided Personal Data to OpenAI through the Se | ||||
| > | rvices, please email us at privacy@openai.com. We will investigate any notificat | ||||
| > | ion and, if appropriate, delete the Personal Data from our systems. Users under | ||||
| > | 18 must have permission from their parent or guardian to use our Services. Learn | ||||
| > | more(opens in a new window) about how teens and parents or guardians can choos | ||||
| > | e to link their accounts. | ||||
| 123 | |||||
| 124 | ## 8. Security | ||||
| 125 | |||||
| 126 | We implement commercially reasonable technical, administrative, and organization | ||||
| > | al measures designed to protect Personal Data from loss, misuse, and unauthorize | ||||
| > | d access, disclosure, alteration, or destruction. However, no Internet or email | ||||
| > | transmission is ever fully secure or error free. Therefore, you should take spec | ||||
| > | ial care in deciding what information you provide to the Services. In addition, | ||||
| > | we are not responsible for circumvention of any privacy settings or security mea | ||||
| > | sures contained on the Service, or third-party websites. | ||||
| 127 | |||||
| 128 | ## 9. Additional U.S. state disclosures | ||||
| 129 | |||||
| 130 | Some U.S. state privacy laws(opens in a new window) require specific disclosure | ||||
| > | s. The following table provides additional information about the categories of P | ||||
| > | ersonal Data we collect and how we use and disclose that information. You can re | ||||
| > | ad more about the Personal Data we collect and where we collect it from in “ Per | ||||
| > | sonal Data we collect ” above, how we use Personal Data in “ How we use Persona | ||||
| > | l Data ” above, when we disclose Personal Data in “ Disclosure of Personal Data | ||||
| > | ” above and how we retain Personal Data in “ Retention ” above. We don’t proc | ||||
| > | ess sensitive data for the purpose of inferring characteristics about you. | ||||
| 131 | |||||
| 132 | **Category of Personal Data** | ||||
| 133 | |||||
| 134 | **Use of Personal Data** | ||||
| 135 | |||||
| 136 | **Disclosure of Personal Data** | ||||
| 137 | |||||
| 138 | We collect the following information, as described above: | ||||
| 139 | |||||
| 140 | - Identifiers, such as your name, contact details, IP address, and other device | ||||
| > | identifiers | ||||
| 141 | - Commercial information, such as your transaction history | ||||
| 142 | - Network activity information, such as how you interact with our Services, incl | ||||
| > | uding Log Data, Usage Data, and information about the device you use to access t | ||||
| > | he Services | ||||
| 143 | - Content, including your prompts and content you upload to the Services and int | ||||
| > | eractions and messages with other users | ||||
| 144 | - Communication Information, such as your contact information when you send us e | ||||
| > | |||||
| 145 | - Contact Data if you choose to connect your device contacts | ||||
| 146 | - Geolocation data, such as the general area from which your device accesses our | ||||
| > | Services based on information like its IP address, or precise location informat | ||||
| > | ion you choose to provide | ||||
| 147 | - Other Account Information, such as your account credentials, and payment infor | ||||
| > | mation, date of birth, and profile picture | ||||
| 148 | - Other Information You Provide, such as if you choose to participate in our eve | ||||
| > | nts or surveys or when you provide us or a vendor operating on our behalf with i | ||||
| > | nformation to establish your identity or age. | ||||
| 149 | |||||
| 150 | We use this information for the following purposes, as described above: | ||||
| 151 | |||||
| 152 | - Provide, analyze, and maintain our Services | ||||
| 153 | - Improve and develop our Services and conduct research, including using your Co | ||||
| > | ntent to train our models (subject to your control) | ||||
| 154 | - To personalize and customize your experience across our Services | ||||
| 155 | - For Free and Go users, subject to your controls, to personalize the ads you se | ||||
| > | e on our Services and measure the effectiveness of ads shown on our Services. Le | ||||
| > | arn more. | ||||
| 156 | - Communicate with you, including to respond to your questions, and send you inf | ||||
| > | ormation about our Services and events, for example about changes or improvement | ||||
| > | s to the Services or offers or information that may interest you | ||||
| 157 | - To identify your contacts who use our Services when you choose to connect your | ||||
| > | contacts and update you if they join our Services later. | ||||
| 158 | - Prevent fraud, illegal activity, or misuses of our Services, and to protect th | ||||
| > | e security of our systems and Services, including by monitoring any Content subm | ||||
| > | itted or exchanged on our platforms (learn more here) | ||||
| 159 | - Comply with legal obligations and protect the rights, privacy, safety, or prop | ||||
| > | erty of our users, OpenAI, or third parties, for instance to prevent harm to you | ||||
| > | or others, and to estimate your age to give you an age-appropriate experience | ||||
| 160 | |||||
| 161 | We may disclose this information in the following circumstances, as described ab | ||||
| > | ove: | ||||
| 162 | |||||
| 163 | - Vendors, service providers, and affiliates to assist us in meeting business op | ||||
| > | erations needs and to perform certain services and functions described above | ||||
| 164 | - Government authorities or other third parties for the legal reasons described | ||||
| > | above | ||||
| 165 | - Parties involved in Transactions | ||||
| 166 | - Business account administrators for the reasons described above | ||||
| 167 | - Parents or guardians of teen users for account linking purposes described abov | ||||
| > | e | ||||
| 168 | - Other users and third parties you interact or share information with | ||||
| 169 | |||||
| 170 | **Your Opt-Out Rights.** We don’t “sell” Personal Data. Depending upon your choi | ||||
| > | ces, we may share limited data with select marketing partners for purposes of pr | ||||
| > | omoting our products and services to you on third-party properties. | ||||
| 171 | |||||
| 172 | This is known as “targeted advertising” or sharing for “cross-context behavioral | ||||
| > | advertising” under certain state privacy laws. You can opt out using the market | ||||
| > | ing privacy control in your account settings. If you’re not logged in, you can o | ||||
| > | pt out within Settings > Data Controls on ChatGPT or using the Your Privacy Choi | ||||
| > | ces link on our website. You can also opt out using a legally recognized opt-ou | ||||
| > | t mechanism, like Global Privacy Control. You can learn more about the types of | ||||
| > | data we use and share for these purposes and controls we offer you here(opens i | ||||
| > | n a new window) . We don’t engage in these activities for users we know to be un | ||||
| > | der 18 years of age. | ||||
| 173 | |||||
| 174 | **Your Other Rights.** Depending on where you live and subject to applicable exc | ||||
| > | eptions, you may have the following privacy rights in relation to your Personal | ||||
| > | Data: | ||||
| 175 | |||||
| 176 | - The right to know information about our processing of your Personal Data, incl | ||||
| > | uding the right to access your Personal Data, often in a portable format; | ||||
| 177 | - The right to request deletion of your Personal Data; | ||||
| 178 | - The right to correct your Personal Data; and | ||||
| 179 | |||||
| 180 | The right to be free from retaliation relating to the exercise of any of your pr | ||||
| > | ivacy rights. Review our California privacy rights reporting here . | ||||
| 181 | |||||
| 182 | **Verification.** In order to protect your Personal Data from unauthorized acces | ||||
| > | s, change, or deletion, we may require you to verify your credentials before you | ||||
| > | can submit a request to know, correct, or delete Personal Data. If you do not h | ||||
| > | ave an account with us, or if we suspect fraudulent or malicious activity, we ma | ||||
| > | y ask you to provide additional Personal Data for verification. If we cannot ver | ||||
| > | ify your identity, we will not be able to honor your request. | ||||
| 183 | |||||
| 184 | **Authorized Agents.** Depending upon where you reside, you may also submit a ri | ||||
| > | ghts request through an authorized agent. If you do so, the agent must present a | ||||
| > | uthority to act on your behalf, such as signed written permission, and you may a | ||||
| > | lso be required to independently verify your identity with us. Authorized agent | ||||
| > | requests can be submitted to dsar@openai.com. | ||||
| 185 | |||||
| 186 | **Appeals.** Depending on where you live, you may have the right to appeal a dec | ||||
| > | ision we make relating to requests to exercise your rights. To appeal a decision | ||||
| > | , please send your request to dsar@openai.com . | ||||
| 187 | |||||
| 188 | ## 10. Changes to the privacy policy | ||||
| 189 | |||||
| 190 | We may update this policy from time to time. When we do, we will publish an upda | ||||
| > | ted version and effective date on this page, unless another type of notice is re | ||||
| > | quired by applicable law. | ||||
| 191 | |||||
| 192 | ## 11. Data controller | ||||
| 193 | |||||
| 194 | If you live in the European Economic Area (EEA) or Switzerland, OpenAI Ireland L | ||||
| > | imited, with its registered office at 1st Floor, The Liffey Trust Centre, 117-12 | ||||
| > | 6 Sheriff Street Upper, Dublin 1, D01 YC43, Ireland, is the controller and is re | ||||
| > | sponsible for the processing of your Personal Data as described in this policy. | ||||
| 195 | |||||
| 196 | If you live anywhere else, OpenAI OpCo, LLC, with its registered office at 1455 | ||||
| > | Third Street, San Francisco, California 94158, United States, is the controller | ||||
| > | and is responsible for the processing of your Personal Data as described in this | ||||
| > | policy. | ||||
| 197 | |||||
| 198 | ## 12. How to contact us | ||||
| 199 | |||||
| 200 | Please contact support(opens in a new window) if you have any questions or conc | ||||
| > | erns not already addressed in this policy. | ||||
| 201 | |||||
| 202 | ## 13. Useful resources | ||||
| 203 | |||||
| 204 | How your data is used to improve model performance(opens in a new window) | ||||
| 205 | |||||
| 206 | Data Controls FAQ(opens in a new window) | ||||
| 207 | |||||
| 208 | Privacy Portal(opens in a new window) | ||||
| 209 | |||||
| 210 | Memories FAQ(opens in a new window) | ||||
| 211 | |||||
| 212 | Voice Mode FAQ(opens in a new window) | ||||
| 213 | |||||
| 214 | Health Privacy Notice | ||||
| 215 | |||||
| 216 | $ /$ | ||||