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Yahoo — Terms of Service
| Snapshot 2026-05-21 00:06 UTC | Snapshot 2026-09-11 08:29 UTC | ||||
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| f | 1 | ## Yahoo Terms of Service | f | 1 | ## Yahoo Terms of Service |
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| n | 3 | Download PDF **Yahoo Terms of Service** | n | 3 | Download PDF SECTION NUMBER LOCALISATION _On 6 May 2025 the name of the company |
| > | providing the sites and apps you use changed from Yahoo EMEA Limited to Yahoo In | ||||
| > | ternational Limited._ _In addition, under the EU Digital Services Act, we are re | ||||
| > | quired to provide users residing within the European Union with certain addition | ||||
| > | al terms - see subsection_ _14.13.o._ _below._ | ||||
| 4 | - Welcome to YahooYahoo Inc. and all of its brands listed in Section 13 and the | 4 | - Welcome to YahooYahoo Inc. and all of its brands listed in Section 13 and the | ||
| > | corporate entities listed in Section 13 and Section 14 (collectively, “Yahoo”, “ | > | corporate entities listed in Section 13 and Section 14 (collectively, “Yahoo”, “ | ||
| > | us,” “we” or “our”) are part of the Yahoo family of companies. Our brands, websi | > | us,” “we” or “our”) are part of the Yahoo family of companies. Our brands, websi | ||
| > | tes, apps, products, services and technologies (“Services”) are provided by the | > | tes, apps, products, services and technologies (“Services”) are provided by the | ||
| > | entities listed in Section 13 below. | > | entities listed in Section 13 below. | ||
| 5 | Please carefully read Sections 1 through 13, 14.1, and 14.2, which are the secti | 5 | Please carefully read Sections 1 through 13, 14.1, and 14.2, which are the secti | ||
| > | ons that apply to you.By using the Services, you agree to these terms and any co | > | ons that apply to you.By using the Services, you agree to these terms and any co | ||
| > | mmunity guidelines and supplemental terms provided to you for the Services that | > | mmunity guidelines and supplemental terms provided to you for the Services that | ||
| > | you use (collectively, “Terms”). Please read the Terms carefully, as they form y | > | you use (collectively, “Terms”). Please read the Terms carefully, as they form y | ||
| > | our entire agreement with us. | > | our entire agreement with us. | ||
| 6 | **THESE TERMS CONTAIN LIMITATIONS OF OUR LIABILITY IN ****SECTION 9**. | 6 | **THESE TERMS CONTAIN LIMITATIONS OF OUR LIABILITY IN ****SECTION 9**. | ||
| 22 | In Section 13 above, find the provider of the Services you are using. That is th | 22 | In Section 13 above, find the provider of the Services you are using. That is th | ||
| > | e provider that you are contracting with for the Services. The choice of law, th | > | e provider that you are contracting with for the Services. The choice of law, th | ||
| > | e location for resolving disputes, certain defined terms (including the Applicab | > | e location for resolving disputes, certain defined terms (including the Applicab | ||
| > | le Yahoo Entity), and other important region specific provisions are in this Sec | > | le Yahoo Entity), and other important region specific provisions are in this Sec | ||
| > | tion 14. If you have any questions, please contact customer care using the conta | > | tion 14. If you have any questions, please contact customer care using the conta | ||
| > | ct information in the region that applies to you below. | > | ct information in the region that applies to you below. | ||
| 23 | United States (us):_Defined Terms_Applicable Yahoo Entity: Yahoo Inc., except fo | 23 | United States (us):_Defined Terms_Applicable Yahoo Entity: Yahoo Inc., except fo | ||
| > | r Yahoo Finance which is provided by Yahoo Finance LLC. (The address for all ent | > | r Yahoo Finance which is provided by Yahoo Finance LLC. (The address for all ent | ||
| > | ities: 770 Broadway, New York, NY 10003, USA).Minimum Age: 13 years old**BINDING | > | ities: 770 Broadway, New York, NY 10003, USA).Minimum Age: 13 years old**BINDING | ||
| > | ARBITRATION AGREEMENT. AGREEMENT TO ARBITRATE FOR U.S. USERS. EXCEPT AS EXPRESS | > | ARBITRATION AGREEMENT. AGREEMENT TO ARBITRATE FOR U.S. USERS. EXCEPT AS EXPRESS | ||
| > | LY PROVIDED IN THIS SECTION 14, YOU AND US BOTH AGREE TO RESOLVE ANY AND ALL DIS | > | LY PROVIDED IN THIS SECTION 14, YOU AND US BOTH AGREE TO RESOLVE ANY AND ALL DIS | ||
| > | PUTES, CONTROVERSIES OR CLAIMS THAT IN ANY WAY ARISE OUT OF OR RELATE TO THESE T | > | PUTES, CONTROVERSIES OR CLAIMS THAT IN ANY WAY ARISE OUT OF OR RELATE TO THESE T | ||
| > | ERMS OR FROM ANY SERVICES YOU RECEIVE FROM US (OR FROM ANY ADVERTISING FOR ANY S | > | ERMS OR FROM ANY SERVICES YOU RECEIVE FROM US (OR FROM ANY ADVERTISING FOR ANY S | ||
| > | UCH SERVICES), INCLUDING ANY DISPUTES BETWEEN YOU AND OUR EMPLOYEES OR AGENTS (“ | > | UCH SERVICES), INCLUDING ANY DISPUTES BETWEEN YOU AND OUR EMPLOYEES OR AGENTS (“ | ||
| > | DISPUTE(S)”), ONLY BY ARBITRATION ON AN INDIVIDUAL BASIS. THIS INCLUDES BUT IS N | > | DISPUTE(S)”), ONLY BY ARBITRATION ON AN INDIVIDUAL BASIS. THIS INCLUDES BUT IS N | ||
| > | OT LIMITED TO ANY CLAIM THAT ALL OR ANY PART OF THIS ARBITRATION AGREEMENT IS VO | > | OT LIMITED TO ANY CLAIM THAT ALL OR ANY PART OF THIS ARBITRATION AGREEMENT IS VO | ||
| > | ID OR VOIDABLE, WHETHER A CLAIM IS SUBJECT TO ARBITRATION, AND ANY DISPUTE REGAR | > | ID OR VOIDABLE, WHETHER A CLAIM IS SUBJECT TO ARBITRATION, AND ANY DISPUTE REGAR | ||
| > | DING THE PAYMENT OF ADMINISTRATIVE OR ARBITRATOR FEES. YOU UNDERSTAND THAT BY AG | > | DING THE PAYMENT OF ADMINISTRATIVE OR ARBITRATOR FEES. YOU UNDERSTAND THAT BY AG | ||
| > | REEING TO THESE TERMS, ARBITRATION WILL BE THE SOLE AND EXCLUSIVE MEANS OF RESOL | > | REEING TO THESE TERMS, ARBITRATION WILL BE THE SOLE AND EXCLUSIVE MEANS OF RESOL | ||
| > | VING ANY DISPUTE BETWEEN US. YOU ALSO UNDERSTAND THAT BY AGREEING TO THESE TERMS | > | VING ANY DISPUTE BETWEEN US. YOU ALSO UNDERSTAND THAT BY AGREEING TO THESE TERMS | ||
| > | , YOU AND WE ARE GIVING UP THE RIGHT TO BRING A CLAIM IN COURT OR IN FRONT OF A | > | , YOU AND WE ARE GIVING UP THE RIGHT TO BRING A CLAIM IN COURT OR IN FRONT OF A | ||
| > | JURY AND THAT YOU AND WE ARE GIVING UP THE RIGHT TO PROCEED WITH ANY CLASS ACTIO | > | JURY AND THAT YOU AND WE ARE GIVING UP THE RIGHT TO PROCEED WITH ANY CLASS ACTIO | ||
| > | N OR OTHER REPRESENTATIVE ACTION. We also both agree that:****Informal Dispute R | > | N OR OTHER REPRESENTATIVE ACTION. We also both agree that:****Informal Dispute R | ||
| > | esolution**. If either you or we intend to arbitrate a Dispute under these Terms | > | esolution**. If either you or we intend to arbitrate a Dispute under these Terms | ||
| > | , the party seeking arbitration must first notify the other party of the Dispute | > | , the party seeking arbitration must first notify the other party of the Dispute | ||
| > | in writing at least 60 days in advance of initiating the arbitration. Notice to | > | in writing at least 60 days in advance of initiating the arbitration. Notice to | ||
| > | us should be sent either by mail to Yahoo, Attn: Disputes, 770 Broadway, New Yo | > | us should be sent either by mail to Yahoo, Attn: Disputes, 770 Broadway, New Yo | ||
| > | rk, NY 10003, USA; or disputes@yahooinc.com. Notice to you will be to your email | > | rk, NY 10003, USA; or disputes@yahooinc.com. Notice to you will be to your email | ||
| > | address(es) or street address(es), if any, that we have in our records at the t | > | address(es) or street address(es), if any, that we have in our records at the t | ||
| > | ime the notice is sent. The written description must be on an individual basis a | > | ime the notice is sent. The written description must be on an individual basis a | ||
| > | nd provide, at minimum, the following information: the sender’s name; a descript | > | nd provide, at minimum, the following information: the sender’s name; a descript | ||
| > | ion of the nature or basis of the claim or Dispute; the specific relief sought; | > | ion of the nature or basis of the claim or Dispute; the specific relief sought; | ||
| > | and, if you are a Yahoo registered user, your Yahoo ID or Yahoo email address. A | > | and, if you are a Yahoo registered user, your Yahoo ID or Yahoo email address. A | ||
| > | fter receipt of the written description by Yahoo, you and Yahoo agree to persona | > | fter receipt of the written description by Yahoo, you and Yahoo agree to persona | ||
| > | lly meet and confer, via telephone or videoconference, to attempt to resolve the | > | lly meet and confer, via telephone or videoconference, to attempt to resolve the | ||
| > | Dispute. If a party is represented by counsel, that party’s counsel may partici | > | Dispute. If a party is represented by counsel, that party’s counsel may partici | ||
| > | pate in the conference, but the party themselves shall also personally attend th | > | pate in the conference, but the party themselves shall also personally attend th | ||
| > | e conference.If we are unable to resolve the Dispute within 60 days, either part | > | e conference.If we are unable to resolve the Dispute within 60 days, either part | ||
| > | y may then proceed to file a claim for arbitration in accordance with the Disput | > | y may then proceed to file a claim for arbitration in accordance with the Disput | ||
| > | e resolution provisions below.The aforementioned Informal Dispute Resolution pro | > | e resolution provisions below.The aforementioned Informal Dispute Resolution pro | ||
| > | cess, including the written description and personal participation in the meet a | > | cess, including the written description and personal participation in the meet a | ||
| > | nd confer, is a prerequisite and condition precedent to commencing any formal Di | > | nd confer, is a prerequisite and condition precedent to commencing any formal Di | ||
| > | spute resolution proceeding. The parties agree that any relevant limitations per | > | spute resolution proceeding. The parties agree that any relevant limitations per | ||
| > | iod and filing fees or other deadlines will be tolled while the parties engage i | > | iod and filing fees or other deadlines will be tolled while the parties engage i | ||
| > | n this Informal Dispute Resolution process. The parties further agree that wheth | > | n this Informal Dispute Resolution process. The parties further agree that wheth | ||
| > | er a complaining party has satisfied these Informal Dispute Resolution procedure | > | er a complaining party has satisfied these Informal Dispute Resolution procedure | ||
| > | s, including whether the written description contained all required information, | > | s, including whether the written description contained all required information, | ||
| > | is an issue that can be decided by a court as a prerequisite to arbitration.**A | > | is an issue that can be decided by a court as a prerequisite to arbitration.**A | ||
| > | rbitration Procedure**. The Federal Arbitration Act applies to these Terms. Subj | > | rbitration Procedure**. The Federal Arbitration Act applies to these Terms. Subj | ||
| > | ect to the exceptions listed in Section 14.2(b)(iii) below, any and all Disputes | > | ect to the exceptions listed in Section 14.2(b)(iii) below, any and all Disputes | ||
| > | will be resolved by arbitration before a sole arbitrator administered by Nation | > | will be resolved by arbitration before a sole arbitrator administered by Nation | ||
| > | al Arbitration and Mediation (“NAM”), in accordance with the rules of NAM as mod | > | al Arbitration and Mediation (“NAM”), in accordance with the rules of NAM as mod | ||
| > | ified by these Terms, including, as applicable, NAM Comprehensive Dispute Resolu | > | ified by these Terms, including, as applicable, NAM Comprehensive Dispute Resolu | ||
| > | tion Rules and Procedures, Fees For Disputes When One of the Parties is a Consum | > | tion Rules and Procedures, Fees For Disputes When One of the Parties is a Consum | ||
| > | er and the Mass Filing Dispute Resolution Rules and Procedures in effect at the | > | er and the Mass Filing Dispute Resolution Rules and Procedures in effect at the | ||
| > | time any demand for arbitration is filed with NAM, excluding any rules or proced | > | time any demand for arbitration is filed with NAM, excluding any rules or proced | ||
| > | ures governing or permitting class or representative actions. If you are initiat | > | ures governing or permitting class or representative actions. If you are initiat | ||
| > | ing arbitration, a copy of the demand shall also be emailed to disputes@yahooinc | > | ing arbitration, a copy of the demand shall also be emailed to disputes@yahooinc | ||
| > | .com. If you are a registered Yahoo user, any demand initiating arbitration, whe | > | .com. If you are a registered Yahoo user, any demand initiating arbitration, whe | ||
| > | ther filed by you or Yahoo, must include your Yahoo ID or Yahoo email address. I | > | ther filed by you or Yahoo, must include your Yahoo ID or Yahoo email address. I | ||
| > | f Yahoo is initiating arbitration, a copy of the demand shall also be sent to th | > | f Yahoo is initiating arbitration, a copy of the demand shall also be sent to th | ||
| > | e email address(es) or street address(es), if any, that we have in our records a | > | e email address(es) or street address(es), if any, that we have in our records a | ||
| > | t the time the arbitration is initiated.The arbitrator shall apply New York law | > | t the time the arbitration is initiated.The arbitrator shall apply New York law | ||
| > | consistent with the FAA and applicable statutes of limitations, and shall honor | > | consistent with the FAA and applicable statutes of limitations, and shall honor | ||
| > | claims of privilege recognized at law. The arbitrator or arbitration body shall | > | claims of privilege recognized at law. The arbitrator or arbitration body shall | ||
| > | be empowered to grant whatever relief would be available in a court under law or | > | be empowered to grant whatever relief would be available in a court under law or | ||
| > | in equity. The arbitrator has the right to impose sanctions in accordance with | > | in equity. The arbitrator has the right to impose sanctions in accordance with | ||
| > | NAM rules and procedures for any frivolous claims or submissions the arbitrator | > | NAM rules and procedures for any frivolous claims or submissions the arbitrator | ||
| > | determines have not been filed in good faith, as well as for a party’s failure t | > | determines have not been filed in good faith, as well as for a party’s failure t | ||
| > | o comply with the Informal Dispute Resolution clause.If the amount in controvers | > | o comply with the Informal Dispute Resolution clause.If the amount in controvers | ||
| > | y does not exceed $10,000 and you do not seek injunctive or declaratory relief, | > | y does not exceed $10,000 and you do not seek injunctive or declaratory relief, | ||
| > | then the arbitration will be conducted solely on the basis of documents you and | > | then the arbitration will be conducted solely on the basis of documents you and | ||
| > | Yahoo submit to the arbitrator, unless the arbitrator determines that a hearing | > | Yahoo submit to the arbitrator, unless the arbitrator determines that a hearing | ||
| > | is necessary or the parties agree otherwise. If the amount in controversy exceed | > | is necessary or the parties agree otherwise. If the amount in controversy exceed | ||
| > | s $10,000 or seeks declaratory or injunctive relief, either party may request (o | > | s $10,000 or seeks declaratory or injunctive relief, either party may request (o | ||
| > | r the arbitrator may determine) to hold a hearing, which shall be via videoconfe | > | r the arbitrator may determine) to hold a hearing, which shall be via videoconfe | ||
| > | rence, unless the parties agree otherwise.Subject to the applicable NAM rules an | > | rence, unless the parties agree otherwise.Subject to the applicable NAM rules an | ||
| > | d procedures, the parties agree that the arbitrator will have the discretion to | > | d procedures, the parties agree that the arbitrator will have the discretion to | ||
| > | allow the filing of dispositive motions unless they are unlikely to efficiently | > | allow the filing of dispositive motions unless they are unlikely to efficiently | ||
| > | resolve or narrow issues in dispute. Unless otherwise prohibited by law, all arb | > | resolve or narrow issues in dispute. Unless otherwise prohibited by law, all arb | ||
| > | itration proceedings will be confidential and closed to the public and any parti | > | itration proceedings will be confidential and closed to the public and any parti | ||
| > | es other than you and Yahoo (and each of the parties’ authorized representatives | > | es other than you and Yahoo (and each of the parties’ authorized representatives | ||
| > | and agents), and all records relating thereto will be permanently sealed, excep | > | and agents), and all records relating thereto will be permanently sealed, excep | ||
| > | t as necessary to obtain court confirmation of the arbitration award (provided t | > | t as necessary to obtain court confirmation of the arbitration award (provided t | ||
| > | hat the party seeking confirmation shall seek to file such records under seal to | > | hat the party seeking confirmation shall seek to file such records under seal to | ||
| > | the extent permitted by law).**Batch Arbitration**. To increase the efficiency | > | the extent permitted by law).**Batch Arbitration**. To increase the efficiency | ||
| > | of administration and resolution of arbitrations, in the event 25 or more simila | > | of administration and resolution of arbitrations, in the event 25 or more simila | ||
| > | r arbitration demands (those asserting the same or substantially similar facts o | > | r arbitration demands (those asserting the same or substantially similar facts o | ||
| > | r claims, and seeking the same or substantially similar relief) presented by or | > | r claims, and seeking the same or substantially similar relief) presented by or | ||
| > | with the assistance or coordination of the same law firm(s) or organization(s) a | > | with the assistance or coordination of the same law firm(s) or organization(s) a | ||
| > | re submitted to NAM against either party (“Mass Filing”), the parties agree (i) | > | re submitted to NAM against either party (“Mass Filing”), the parties agree (i) | ||
| > | to administer the Mass Filing in batches of 100 demands per batch (to the extent | > | to administer the Mass Filing in batches of 100 demands per batch (to the extent | ||
| > | there are between 25 and 100 demands filed, the batch will consist of all such | > | there are between 25 and 100 demands filed, the batch will consist of all such | ||
| > | demands; if fewer than 100 arbitration demands are left over after the batching | > | demands; if fewer than 100 arbitration demands are left over after the batching | ||
| > | described above, a final batch will consist of the remaining demands) with only | > | described above, a final batch will consist of the remaining demands) with only | ||
| > | one batch filed, processed, and adjudicated at a time; (ii) to accept applicable | > | one batch filed, processed, and adjudicated at a time; (ii) to accept applicable | ||
| > | fees, including any related fee reduction determined by NAM in its discretion; | > | fees, including any related fee reduction determined by NAM in its discretion; | ||
| > | (iii) that no other demands for arbitration that are part of the Mass Filing may | > | (iii) that no other demands for arbitration that are part of the Mass Filing may | ||
| > | be filed, processed, or adjudicated until selected for inclusion in a set of ba | > | be filed, processed, or adjudicated until selected for inclusion in a set of ba | ||
| > | tch proceedings in accordance with the Terms; (iv) that fees associated with a d | > | tch proceedings in accordance with the Terms; (iv) that fees associated with a d | ||
| > | emand for arbitration included in a Mass Filing, including fees owed by Yahoo an | > | emand for arbitration included in a Mass Filing, including fees owed by Yahoo an | ||
| > | d you, shall only be due after your demand for arbitration is included in a set | > | d you, shall only be due after your demand for arbitration is included in a set | ||
| > | of batch proceedings and that batch is properly designated for filing, processin | > | of batch proceedings and that batch is properly designated for filing, processin | ||
| > | g, and adjudication in accordance with the Terms; and (v) that the staged proces | > | g, and adjudication in accordance with the Terms; and (v) that the staged proces | ||
| > | s of batched proceedings, with each set including 100 demands, shall continue un | > | s of batched proceedings, with each set including 100 demands, shall continue un | ||
| > | til each demand is adjudicated or resolved or as stated in Section 14.2(b)(iv) b | > | til each demand is adjudicated or resolved or as stated in Section 14.2(b)(iv) b | ||
| > | elow. Arbitrator selection for each batch shall be conducted after the prior bat | > | elow. Arbitrator selection for each batch shall be conducted after the prior bat | ||
| > | ch is adjudicated and to the greatest extent possible in accordance with the app | > | ch is adjudicated and to the greatest extent possible in accordance with the app | ||
| > | licable NAM rules and procedures for such selection. The arbitrator will determi | > | licable NAM rules and procedures for such selection. The arbitrator will determi | ||
| > | ne the location where the proceedings will be conducted. You agree to cooperate | > | ne the location where the proceedings will be conducted. You agree to cooperate | ||
| > | in good faith with Yahoo and the arbitration provider to implement such a “batch | > | in good faith with Yahoo and the arbitration provider to implement such a “batch | ||
| > | approach” or other similar approach to provide for an efficient resolution of c | > | approach” or other similar approach to provide for an efficient resolution of c | ||
| > | laims, including the payment of combined reduced fees, set by NAM in its discret | > | laims, including the payment of combined reduced fees, set by NAM in its discret | ||
| > | ion, for each batch of claims. The parties further agree to cooperate with each | > | ion, for each batch of claims. The parties further agree to cooperate with each | ||
| > | other and the arbitration provider or arbitrator to establish any other processe | > | other and the arbitration provider or arbitrator to establish any other processe | ||
| > | s or procedures that the arbitration provider or arbitrator believe will provide | > | s or procedures that the arbitration provider or arbitrator believe will provide | ||
| > | for an efficient resolution of claims. Any disagreement between the parties as | > | for an efficient resolution of claims. Any disagreement between the parties as | ||
| > | to whether this provision applies or as to the process or procedure for batching | > | to whether this provision applies or as to the process or procedure for batching | ||
| > | shall be resolved by a procedural arbitrator appointed by NAM. This “Batch Arbi | > | shall be resolved by a procedural arbitrator appointed by NAM. This “Batch Arbi | ||
| > | tration” provision shall in no way be interpreted as increasing the number of cl | > | tration” provision shall in no way be interpreted as increasing the number of cl | ||
| > | aims necessary to trigger the applicability of NAM’s Mass Filing Supplemental Di | > | aims necessary to trigger the applicability of NAM’s Mass Filing Supplemental Di | ||
| > | spute Resolution Rules and Procedures or authorizing class arbitration of any ki | > | spute Resolution Rules and Procedures or authorizing class arbitration of any ki | ||
| > | nd. If your demand for arbitration is included in the Mass Filing, your claims w | > | nd. If your demand for arbitration is included in the Mass Filing, your claims w | ||
| > | ill remain tolled until your demand for arbitration is decided, withdrawn, or se | > | ill remain tolled until your demand for arbitration is decided, withdrawn, or se | ||
| > | ttled.The parties agree that this batching provision is integral to the Arbitrat | > | ttled.The parties agree that this batching provision is integral to the Arbitrat | ||
| > | ion Agreement insofar as it applies to a Mass Filing. If the batching provision | > | ion Agreement insofar as it applies to a Mass Filing. If the batching provision | ||
| > | in this subpart (iii) is found to be invalid, unenforceable or illegal, then the | > | in this subpart (iii) is found to be invalid, unenforceable or illegal, then the | ||
| > | entirety of this Arbitration Agreement shall be null and void, and neither you | > | entirety of this Arbitration Agreement shall be null and void, and neither you | ||
| > | nor Yahoo shall be entitled to arbitrate any claim that is a part of the Mass Fi | > | nor Yahoo shall be entitled to arbitrate any claim that is a part of the Mass Fi | ||
| > | ling.**Mediation Following First Batch in a Mass Filing**. The results of the fi | > | ling.**Mediation Following First Batch in a Mass Filing**. The results of the fi | ||
| > | rst batch of demands will be given to a NAM mediator selected from an initially | > | rst batch of demands will be given to a NAM mediator selected from an initially | ||
| > | proposed group of 5 mediators, with Yahoo and the remaining claimants’ counsel b | > | proposed group of 5 mediators, with Yahoo and the remaining claimants’ counsel b | ||
| > | eing able to strike one mediator each and then rank the remaining mediators and | > | eing able to strike one mediator each and then rank the remaining mediators and | ||
| > | the highest collectively ranked mediator being selected. The selected mediator w | > | the highest collectively ranked mediator being selected. The selected mediator w | ||
| > | ill try to facilitate a resolution of the remaining demands in the Mass Filing. | > | ill try to facilitate a resolution of the remaining demands in the Mass Filing. | ||
| > | After the results are provided to the mediator, Yahoo, the mediator and the rema | > | After the results are provided to the mediator, Yahoo, the mediator and the rema | ||
| > | ining claimants will have 90 days (the “Mediation Period”) to agree on a resolut | > | ining claimants will have 90 days (the “Mediation Period”) to agree on a resolut | ||
| > | ion or substantive methodology for resolving the outstanding demands. If they ar | > | ion or substantive methodology for resolving the outstanding demands. If they ar | ||
| > | e unable to resolve the outstanding demands during the Mediation Period, and can | > | e unable to resolve the outstanding demands during the Mediation Period, and can | ||
| > | not agree on a methodology for resolving them through further arbitrations, eith | > | not agree on a methodology for resolving them through further arbitrations, eith | ||
| > | er Yahoo or any remaining claimant may opt out of the arbitration process and ha | > | er Yahoo or any remaining claimant may opt out of the arbitration process and ha | ||
| > | ve the demand(s) proceed in court. Notice of the opt-out will be provided in wri | > | ve the demand(s) proceed in court. Notice of the opt-out will be provided in wri | ||
| > | ting within 60 days of the close of the Mediation Period. If neither Yahoo nor t | > | ting within 60 days of the close of the Mediation Period. If neither Yahoo nor t | ||
| > | he remaining claimants opt out and they cannot agree to a methodology for resolv | > | he remaining claimants opt out and they cannot agree to a methodology for resolv | ||
| > | ing the remaining demands through further arbitration, the arbitrations will con | > | ing the remaining demands through further arbitration, the arbitrations will con | ||
| > | tinue with the batching process. Opt out of arbitration under this section shall | > | tinue with the batching process. Opt out of arbitration under this section shall | ||
| > | not be construed as an opt out of Section 14.2(c), titled “Class Action Waiver | > | not be construed as an opt out of Section 14.2(c), titled “Class Action Waiver | ||
| > | For U.S. Users,” below. Absent notice of an opt-out, the arbitrations will proce | > | For U.S. Users,” below. Absent notice of an opt-out, the arbitrations will proce | ||
| > | ed in the order determined by the sequential numbers assigned to demands in the | > | ed in the order determined by the sequential numbers assigned to demands in the | ||
| > | Mass Filing.**Arbitrator’s Decision**. The arbitrator’s decision shall be contro | > | Mass Filing.**Arbitrator’s Decision**. The arbitrator’s decision shall be contro | ||
| > | lled by these Terms. The arbitrator’s decision will include the essential findin | > | lled by these Terms. The arbitrator’s decision will include the essential findin | ||
| > | gs and conclusions upon which the arbitrator based the award. Judgment on the ar | > | gs and conclusions upon which the arbitrator based the award. Judgment on the ar | ||
| > | bitration award may be entered in any court having jurisdiction thereof. The arb | > | bitration award may be entered in any court having jurisdiction thereof. The arb | ||
| > | itrator will have the authority to award monetary damages on an individual basis | > | itrator will have the authority to award monetary damages on an individual basis | ||
| > | and to grant, on an individual basis, any non-monetary remedy or relief availab | > | and to grant, on an individual basis, any non-monetary remedy or relief availab | ||
| > | le to an individual to the extent available under applicable law, the arbitral f | > | le to an individual to the extent available under applicable law, the arbitral f | ||
| > | orum’s rules and this Arbitration Agreement. The parties agree that the damages | > | orum’s rules and this Arbitration Agreement. The parties agree that the damages | ||
| > | and/or other relief must be consistent with the terms of the “Limitation of Liab | > | and/or other relief must be consistent with the terms of the “Limitation of Liab | ||
| > | ility” section of these Terms as to the types and the amounts of damages or othe | > | ility” section of these Terms as to the types and the amounts of damages or othe | ||
| > | r relief for which a party may be held liable. No arbitration award or decision | > | r relief for which a party may be held liable. No arbitration award or decision | ||
| > | shall have any preclusive effect in other arbitrations, except to preclude the s | > | shall have any preclusive effect in other arbitrations, except to preclude the s | ||
| > | ame or similar claims from being re-arbitrated between the same parties. Attorne | > | ame or similar claims from being re-arbitrated between the same parties. Attorne | ||
| > | ys’ fees will be available to the prevailing party in the arbitration if authori | > | ys’ fees will be available to the prevailing party in the arbitration if authori | ||
| > | zed under applicable substantive law governing the claims in the arbitration.**S | > | zed under applicable substantive law governing the claims in the arbitration.**S | ||
| > | mall Claims Court Option**. As an alternative to arbitration, either party may e | > | mall Claims Court Option**. As an alternative to arbitration, either party may e | ||
| > | lect to have any claims resolved in small claims court in your county of residen | > | lect to have any claims resolved in small claims court in your county of residen | ||
| > | ce (or if a business, your principal place of business) or New York, New York on | > | ce (or if a business, your principal place of business) or New York, New York on | ||
| > | an individual basis for disputes and actions within the scope of such court’s j | > | an individual basis for disputes and actions within the scope of such court’s j | ||
| > | urisdiction, regardless of what forum the filing party initially chose.**Arbitra | > | urisdiction, regardless of what forum the filing party initially chose.**Arbitra | ||
| > | tion Location**. Except for as otherwise provided in subsection (b)(iii) above, | > | tion Location**. Except for as otherwise provided in subsection (b)(iii) above, | ||
| > | the arbitration must take place in the county of your primary residence or New Y | > | the arbitration must take place in the county of your primary residence or New Y | ||
| > | ork, New York, unless you and we agree otherwise in writing.**Arbitration Fees a | > | ork, New York, unless you and we agree otherwise in writing.**Arbitration Fees a | ||
| > | nd Expenses**. If you are able to demonstrate that the costs of arbitration will | > | nd Expenses**. If you are able to demonstrate that the costs of arbitration will | ||
| > | be prohibitive as compared to the costs of litigation, we will pay any filing a | > | be prohibitive as compared to the costs of litigation, we will pay any filing a | ||
| > | nd hearing fees in excess of $250 that the arbitrator deems necessary to prevent | > | nd hearing fees in excess of $250 that the arbitrator deems necessary to prevent | ||
| > | the arbitration from being cost-prohibitive regardless of the outcome of the ar | > | the arbitration from being cost-prohibitive regardless of the outcome of the ar | ||
| > | bitration, unless the arbitrator determines that your claim(s) were frivolous or | > | bitration, unless the arbitrator determines that your claim(s) were frivolous or | ||
| > | asserted in bad faith, in which case arbitration fees (including attorneys’ fee | > | asserted in bad faith, in which case arbitration fees (including attorneys’ fee | ||
| > | s) may be imposed upon you consistent with the Arbitrator’s Rules and the standa | > | s) may be imposed upon you consistent with the Arbitrator’s Rules and the standa | ||
| > | rd for sanctions set forth in Federal Rule of Civil Procedure 11. You are respon | > | rd for sanctions set forth in Federal Rule of Civil Procedure 11. You are respon | ||
| > | sible for your own attorneys’ fees unless the arbitration rules and/or applicabl | > | sible for your own attorneys’ fees unless the arbitration rules and/or applicabl | ||
| > | e law provide otherwise, including as set forth in this Arbitration Agreement.Th | > | e law provide otherwise, including as set forth in this Arbitration Agreement.Th | ||
| > | e parties agree that NAM has discretion to reduce the amount or modify the timin | > | e parties agree that NAM has discretion to reduce the amount or modify the timin | ||
| > | g of any administrative or arbitration fees due under NAM’s Rules where it deems | > | g of any administrative or arbitration fees due under NAM’s Rules where it deems | ||
| > | appropriate (including as specified in subsection (b)(iii) above) provided that | > | appropriate (including as specified in subsection (b)(iii) above) provided that | ||
| > | such modification does not increase the costs to you, and the parties further a | > | such modification does not increase the costs to you, and the parties further a | ||
| > | gree that they waive any objection to such fee modification. The parties also ag | > | gree that they waive any objection to such fee modification. The parties also ag | ||
| > | ree that a good-faith challenge by either party to the fees imposed by NAM does | > | ree that a good-faith challenge by either party to the fees imposed by NAM does | ||
| > | not constitute a default, waiver or breach of this Arbitration Agreement while s | > | not constitute a default, waiver or breach of this Arbitration Agreement while s | ||
| > | uch challenge remains pending before NAM, the arbitrator, and/or a court of comp | > | uch challenge remains pending before NAM, the arbitrator, and/or a court of comp | ||
| > | etent jurisdiction, and that any and all due dates for those fees shall be tolle | > | etent jurisdiction, and that any and all due dates for those fees shall be tolle | ||
| > | d during the pendency of such challenge.**30-Day Right to Opt Out**. You have th | > | d during the pendency of such challenge.**30-Day Right to Opt Out**. You have th | ||
| > | e right to opt out and not be bound by the Arbitration Agreement by sending writ | > | e right to opt out and not be bound by the Arbitration Agreement by sending writ | ||
| > | ten notice of your decision to opt out to disputes@yahooinc.com with the subject | > | ten notice of your decision to opt out to disputes@yahooinc.com with the subject | ||
| > | line, “ARBITRATION OPT-OUT”. To be valid, the notice must be sent on an individ | > | line, “ARBITRATION OPT-OUT”. To be valid, the notice must be sent on an individ | ||
| > | ual basis within thirty (30) days of (a) you first agreeing to the version of th | > | ual basis within thirty (30) days of (a) you first agreeing to the version of th | ||
| > | ese Terms dated May 15, 2025 or later; or (b) you first using the Services, whic | > | ese Terms dated May 15, 2025 or later; or (b) you first using the Services, whic | ||
| > | hever is later. Any prior valid opt-out of a requirement to arbitrate disputes w | > | hever is later. Any prior valid opt-out of a requirement to arbitrate disputes w | ||
| > | ith Yahoo will continue to apply. Otherwise, you shall be bound to arbitrate dis | > | ith Yahoo will continue to apply. Otherwise, you shall be bound to arbitrate dis | ||
| > | putes in accordance with the Arbitration Agreement. If you opt out of the Arbitr | > | putes in accordance with the Arbitration Agreement. If you opt out of the Arbitr | ||
| > | ation Agreement, you may exercise your right to a trial by jury or judge, as per | > | ation Agreement, you may exercise your right to a trial by jury or judge, as per | ||
| > | mitted by applicable law, but any prior existing agreement to arbitrate disputes | > | mitted by applicable law, but any prior existing agreement to arbitrate disputes | ||
| > | under a prior version of the Arbitration Agreement will not apply to claims not | > | under a prior version of the Arbitration Agreement will not apply to claims not | ||
| > | yet filed. If you opt out of the Arbitration Agreement, Yahoo also will not be | > | yet filed. If you opt out of the Arbitration Agreement, Yahoo also will not be | ||
| > | bound by it.**Changes**. Yahoo reserves the right to make changes to this sectio | > | bound by it.**Changes**. Yahoo reserves the right to make changes to this sectio | ||
| > | n. Any such changes will go into effect after 30 days and apply to all claims no | > | n. Any such changes will go into effect after 30 days and apply to all claims no | ||
| > | t yet filed regardless of when such claims may have accrued. If Yahoo changes th | > | t yet filed regardless of when such claims may have accrued. If Yahoo changes th | ||
| > | is section after the date you first accepted this Arbitration Agreement (or acce | > | is section after the date you first accepted this Arbitration Agreement (or acce | ||
| > | pted any subsequent changes to this Arbitration Agreement), you agree that your | > | pted any subsequent changes to this Arbitration Agreement), you agree that your | ||
| > | continued use of the Service 30 days after such change will be deemed acceptance | > | continued use of the Service 30 days after such change will be deemed acceptance | ||
| > | of those changes.**Severability**. If any part of this agreement to arbitrate i | > | of those changes.**Severability**. If any part of this agreement to arbitrate i | ||
| > | s found by a court of competent jurisdiction to be unenforceable, the court will | > | s found by a court of competent jurisdiction to be unenforceable, the court will | ||
| > | reform the agreement to the extent necessary to cure the unenforceable part(s), | > | reform the agreement to the extent necessary to cure the unenforceable part(s), | ||
| > | and the parties will arbitrate their Dispute(s) without reference to or relianc | > | and the parties will arbitrate their Dispute(s) without reference to or relianc | ||
| > | e upon the unenforceable part(s). However, if for any reason the Class Action Wa | > | e upon the unenforceable part(s). However, if for any reason the Class Action Wa | ||
| > | iver set forth below in subsection 14.2(c) or the Batch Arbitration provision se | > | iver set forth below in subsection 14.2(c) or the Batch Arbitration provision se | ||
| > | t forth in subsection 14.2(b)(iii) cannot be enforced as to some or all of the D | > | t forth in subsection 14.2(b)(iii) cannot be enforced as to some or all of the D | ||
| > | ispute, then the agreement to arbitrate will not apply to that Dispute or portio | > | ispute, then the agreement to arbitrate will not apply to that Dispute or portio | ||
| > | n thereof. Any Disputes covered by any deemed unenforceable Class Action Waiver | > | n thereof. Any Disputes covered by any deemed unenforceable Class Action Waiver | ||
| > | provision may only be litigated in a court of competent jurisdiction, but the re | > | provision may only be litigated in a court of competent jurisdiction, but the re | ||
| > | mainder of the agreement to arbitrate will be binding and enforceable. Further, | > | mainder of the agreement to arbitrate will be binding and enforceable. Further, | ||
| > | if any part of this Section 14 is found to prohibit an individual claim seeking | > | if any part of this Section 14 is found to prohibit an individual claim seeking | ||
| > | public injunctive relief, that provision will have no effect to the extent such | > | public injunctive relief, that provision will have no effect to the extent such | ||
| > | relief is allowed to be sought out of arbitration, and the remainder of this Sec | > | relief is allowed to be sought out of arbitration, and the remainder of this Sec | ||
| > | tion 14 will be enforceable.**CLASS ACTION WAIVER FOR U.S. USERS. THESE TERMS DO | > | tion 14 will be enforceable.**CLASS ACTION WAIVER FOR U.S. USERS. THESE TERMS DO | ||
| > | NOT ALLOW CLASS OR COLLECTIVE ARBITRATIONS, EVEN IF NAM PROCEDURES OR RULES WOU | > | NOT ALLOW CLASS OR COLLECTIVE ARBITRATIONS, EVEN IF NAM PROCEDURES OR RULES WOU | ||
| > | LD. ARBITRATION OR COURT PROCEEDINGS HELD UNDER THESE TERMS CANNOT BE BROUGHT, M | > | LD. ARBITRATION OR COURT PROCEEDINGS HELD UNDER THESE TERMS CANNOT BE BROUGHT, M | ||
| > | AINTAINED OR RESOLVED ON BEHALF OF OR BY A CLASS, AS A PRIVATE ATTORNEY-GENERAL, | > | AINTAINED OR RESOLVED ON BEHALF OF OR BY A CLASS, AS A PRIVATE ATTORNEY-GENERAL, | ||
| > | OR IN ANY OTHER REPRESENTATIVE CAPACITY, OTHER THAN AS SET FORTH IN SECTION 14. | > | OR IN ANY OTHER REPRESENTATIVE CAPACITY, OTHER THAN AS SET FORTH IN SECTION 14. | ||
| > | 2(b)(iii). IF IT IS DETERMINED THAT A CLAIM OR REQUEST FOR PUBLIC INJUNCTIVE REL | > | 2(b)(iii). IF IT IS DETERMINED THAT A CLAIM OR REQUEST FOR PUBLIC INJUNCTIVE REL | ||
| > | IEF MAY NOT BE WAIVED, AN ARBITRATOR MAY ONLY AWARD ON AN INDIVIDUAL BASIS ANY R | > | IEF MAY NOT BE WAIVED, AN ARBITRATOR MAY ONLY AWARD ON AN INDIVIDUAL BASIS ANY R | ||
| > | ELIEF THAT WOULD OTHERWISE BE AVAILABLE IN A COURT, INCLUDING INJUNCTIVE OR DECL | > | ELIEF THAT WOULD OTHERWISE BE AVAILABLE IN A COURT, INCLUDING INJUNCTIVE OR DECL | ||
| > | ARATORY RELIEF.****JURY TRIAL WAIVER FOR U.S. USERS**. IF FOR ANY REASON A DISPU | > | ARATORY RELIEF.****JURY TRIAL WAIVER FOR U.S. USERS**. IF FOR ANY REASON A DISPU | ||
| > | TE PROCEEDS IN COURT RATHER THAN THROUGH ARBITRATION, YOU AND WE AGREE THAT THER | > | TE PROCEEDS IN COURT RATHER THAN THROUGH ARBITRATION, YOU AND WE AGREE THAT THER | ||
| > | E WILL NOT BE A JURY TRIAL. YOU AND WE UNCONDITIONALLY WAIVE ANY RIGHT TO TRIAL | > | E WILL NOT BE A JURY TRIAL. YOU AND WE UNCONDITIONALLY WAIVE ANY RIGHT TO TRIAL | ||
| > | BY JURY IN ANY ACTION, PROCEEDING OR COUNTERCLAIM IN ANY WAY ARISING OUT OF OR R | > | BY JURY IN ANY ACTION, PROCEEDING OR COUNTERCLAIM IN ANY WAY ARISING OUT OF OR R | ||
| > | ELATING TO THESE TERMS._Choice of Law_. These Terms and the relationship between | > | ELATING TO THESE TERMS._Choice of Law_. These Terms and the relationship between | ||
| > | the parties, including any claim or dispute that might arise between the partie | > | the parties, including any claim or dispute that might arise between the partie | ||
| > | s, whether sounding in contract, tort, or otherwise, will be governed by the law | > | s, whether sounding in contract, tort, or otherwise, will be governed by the law | ||
| > | s of the State of New York without regard to its conflict of law provisions. In | > | s of the State of New York without regard to its conflict of law provisions. In | ||
| > | no event will the parties bring claims against one another under the laws of ano | > | no event will the parties bring claims against one another under the laws of ano | ||
| > | ther jurisdiction._Forum_. Except for small claims matters referenced in Section | > | ther jurisdiction._Forum_. Except for small claims matters referenced in Section | ||
| > | 14.2(b)(vi) and disputes regarding compliance with the Informal Dispute Resolut | > | 14.2(b)(vi) and disputes regarding compliance with the Informal Dispute Resolut | ||
| > | ion referenced in Section 14.2(b)(i), if for any reason a Dispute proceeds in co | > | ion referenced in Section 14.2(b)(i), if for any reason a Dispute proceeds in co | ||
| > | urt rather than through arbitration, all such Disputes (regardless of theory) ar | > | urt rather than through arbitration, all such Disputes (regardless of theory) ar | ||
| > | ising out of or relating to these Terms, or the relationship between you and us, | > | ising out of or relating to these Terms, or the relationship between you and us, | ||
| > | will be brought exclusively in the courts located in the county of New York, Ne | > | will be brought exclusively in the courts located in the county of New York, Ne | ||
| > | w York or the U.S. District Court for the Southern District of New York. In such | > | w York or the U.S. District Court for the Southern District of New York. In such | ||
| > | cases, you and we agree to submit to the personal jurisdiction of the courts lo | > | cases, you and we agree to submit to the personal jurisdiction of the courts lo | ||
| > | cated within the county of New York, New York or the Southern District of New Yo | > | cated within the county of New York, New York or the Southern District of New Yo | ||
| > | rk, and agree to waive any and all objections to the exercise of jurisdiction ov | > | rk, and agree to waive any and all objections to the exercise of jurisdiction ov | ||
| > | er the parties by such courts and to venue in such courts._Customer Support_. Be | > | er the parties by such courts and to venue in such courts._Customer Support_. Be | ||
| > | low are links for customer support.Customer Support for Other Products (English) | > | low are links for customer support.Customer Support for Other Products (English) | ||
| > | Customer Support for Other Products (Spanish)_Community Guidelines_. The Yahoo C | > | Customer Support for Other Products (Spanish)_Community Guidelines_. The Yahoo C | ||
| > | ommunity Guidelines can be found below:English versionSpanish versionThe Service | > | ommunity Guidelines can be found below:English versionSpanish versionThe Service | ||
| > | s are “commercial computer software” and “commercial items” as these terms are u | > | s are “commercial computer software” and “commercial items” as these terms are u | ||
| > | sed in the Federal Acquisition Regulation system, and the rights of the United S | > | sed in the Federal Acquisition Regulation system, and the rights of the United S | ||
| > | tates are only those rights as are granted to all other end users pursuant to th | > | tates are only those rights as are granted to all other end users pursuant to th | ||
| > | e terms and conditions herein and will not exceed the minimum rights set forth i | > | e terms and conditions herein and will not exceed the minimum rights set forth i | ||
| > | n FAR 52.227-19.Closed Captioning. Yahoo complies with applicable Federal Commun | > | n FAR 52.227-19.Closed Captioning. Yahoo complies with applicable Federal Commun | ||
| > | ications Commission rules and regulations regarding the closed captioning of vid | > | ications Commission rules and regulations regarding the closed captioning of vid | ||
| > | eo content. Please visit https://www.yahooinc.com/accessibility/captioning/ for | > | eo content. Please visit https://www.yahooinc.com/accessibility/captioning/ for | ||
| > | more information or to register any concerns or complaints regarding video conte | > | more information or to register any concerns or complaints regarding video conte | ||
| > | nt accessible on the Yahoo network of properties.In New Jersey, all of the limit | > | nt accessible on the Yahoo network of properties.In New Jersey, all of the limit | ||
| > | ations on liability set forth in Section 9 shall apply except nothing in these T | > | ations on liability set forth in Section 9 shall apply except nothing in these T | ||
| > | erms will exclude or limit liability for intentional torts, willful acts, gross | > | erms will exclude or limit liability for intentional torts, willful acts, gross | ||
| > | negligence, or a violation of a statutorily imposed duty.You agree to not use th | > | negligence, or a violation of a statutorily imposed duty.You agree to not use th | ||
| > | e Services to provide material support or resources (or to conceal or disguise t | > | e Services to provide material support or resources (or to conceal or disguise t | ||
| > | he nature, location, source, or ownership of material support or resources) to a | > | he nature, location, source, or ownership of material support or resources) to a | ||
| > | ny organization(s) designated by the United States government as a foreign terro | > | ny organization(s) designated by the United States government as a foreign terro | ||
| > | rist organization pursuant to section 219 of the Immigration and Nationality Act | > | rist organization pursuant to section 219 of the Immigration and Nationality Act | ||
| > | ._Account Information_. Unless otherwise required by law and pursuant to Yahoo’s | > | ._Account Information_. Unless otherwise required by law and pursuant to Yahoo’s | ||
| > | policies and procedures, your Account is non-transferable and any rights to you | > | policies and procedures, your Account is non-transferable and any rights to you | ||
| > | r content within your Account terminate upon your death. | > | r content within your Account terminate upon your death. | ||
| 24 | Argentina (ar), Chile (cl), Colombia (co), Hong Kong (hk), Mexico (mx), Peru (pe | 24 | Argentina (ar), Chile (cl), Colombia (co), Hong Kong (hk), Mexico (mx), Peru (pe | ||
| > | ), and Venezuela (ve):_Defined Terms_Applicable Yahoo Entity: Yahoo Internationa | > | ), and Venezuela (ve):_Defined Terms_Applicable Yahoo Entity: Yahoo Internationa | ||
| > | l LLC (Address: 770 Broadway, New York, NY 10003, USA)Minimum Age: 13 years old* | > | l LLC (Address: 770 Broadway, New York, NY 10003, USA)Minimum Age: 13 years old* | ||
| > | *BINDING ARBITRATION AGREEMENT. AGREEMENT TO ARBITRATE. EXCEPT AS EXPRESSLY PROV | > | *BINDING ARBITRATION AGREEMENT. AGREEMENT TO ARBITRATE. EXCEPT AS EXPRESSLY PROV | ||
| > | IDED IN THIS SECTION 14, YOU AND US BOTH AGREE TO RESOLVE ANY AND ALL DISPUTES, | > | IDED IN THIS SECTION 14, YOU AND US BOTH AGREE TO RESOLVE ANY AND ALL DISPUTES, | ||
| > | CONTROVERSIES OR CLAIMS THAT IN ANY WAY ARISE OUT OF OR RELATE TO THESE TERMS OR | > | CONTROVERSIES OR CLAIMS THAT IN ANY WAY ARISE OUT OF OR RELATE TO THESE TERMS OR | ||
| > | FROM ANY SERVICES YOU RECEIVE FROM US (OR FROM ANY ADVERTISING FOR ANY SUCH SER | > | FROM ANY SERVICES YOU RECEIVE FROM US (OR FROM ANY ADVERTISING FOR ANY SUCH SER | ||
| > | VICES), INCLUDING ANY DISPUTES BETWEEN YOU AND OUR EMPLOYEES OR AGENTS (“DISPUTE | > | VICES), INCLUDING ANY DISPUTES BETWEEN YOU AND OUR EMPLOYEES OR AGENTS (“DISPUTE | ||
| > | (S)”), ONLY BY ARBITRATION ON AN INDIVIDUAL BASIS. THIS INCLUDES BUT IS NOT LIMI | > | (S)”), ONLY BY ARBITRATION ON AN INDIVIDUAL BASIS. THIS INCLUDES BUT IS NOT LIMI | ||
| > | TED TO ANY CLAIM THAT ALL OR ANY PART OF THIS ARBITRATION AGREEMENT IS VOID OR V | > | TED TO ANY CLAIM THAT ALL OR ANY PART OF THIS ARBITRATION AGREEMENT IS VOID OR V | ||
| > | OIDABLE, WHETHER A CLAIM IS SUBJECT TO ARBITRATION, AND ANY DISPUTE REGARDING TH | > | OIDABLE, WHETHER A CLAIM IS SUBJECT TO ARBITRATION, AND ANY DISPUTE REGARDING TH | ||
| > | E PAYMENT OF ADMINISTRATIVE OR ARBITRATOR FEES. YOU UNDERSTAND THAT BY AGREEING | > | E PAYMENT OF ADMINISTRATIVE OR ARBITRATOR FEES. YOU UNDERSTAND THAT BY AGREEING | ||
| > | TO THESE TERMS, ARBITRATION WILL BE THE SOLE AND EXCLUSIVE MEANS OF RESOLVING AN | > | TO THESE TERMS, ARBITRATION WILL BE THE SOLE AND EXCLUSIVE MEANS OF RESOLVING AN | ||
| > | Y DISPUTE BETWEEN US. YOU ALSO UNDERSTAND THAT BY AGREEING TO THESE TERMS, YOU A | > | Y DISPUTE BETWEEN US. YOU ALSO UNDERSTAND THAT BY AGREEING TO THESE TERMS, YOU A | ||
| > | ND WE ARE GIVING UP THE RIGHT TO BRING A CLAIM IN COURT OR IN FRONT OF A JURY AN | > | ND WE ARE GIVING UP THE RIGHT TO BRING A CLAIM IN COURT OR IN FRONT OF A JURY AN | ||
| > | D THAT YOU AND WE ARE GIVING UP THE RIGHT TO PROCEED WITH ANY CLASS ACTION OR OT | > | D THAT YOU AND WE ARE GIVING UP THE RIGHT TO PROCEED WITH ANY CLASS ACTION OR OT | ||
| > | HER REPRESENTATIVE ACTION. We also both agree that:****Informal Dispute Resoluti | > | HER REPRESENTATIVE ACTION. We also both agree that:****Informal Dispute Resoluti | ||
| > | on**. If either you or we intend to arbitrate a Dispute under these Terms, the p | > | on**. If either you or we intend to arbitrate a Dispute under these Terms, the p | ||
| > | arty seeking arbitration must first notify the other party of the Dispute in wri | > | arty seeking arbitration must first notify the other party of the Dispute in wri | ||
| > | ting at least 60 days in advance of initiating the arbitration. Notice to us sho | > | ting at least 60 days in advance of initiating the arbitration. Notice to us sho | ||
| > | uld be sent either by mail to Yahoo, Attn: Disputes, 770 Broadway, New York, NY | > | uld be sent either by mail to Yahoo, Attn: Disputes, 770 Broadway, New York, NY | ||
| > | 10003, USA; or disputes@yahooinc.com. Notice to you will be to your email addres | > | 10003, USA; or disputes@yahooinc.com. Notice to you will be to your email addres | ||
| > | s(es) or street address(es), if any, that we have in our records at the time the | > | s(es) or street address(es), if any, that we have in our records at the time the | ||
| > | notice is sent. The written description must be on an individual basis and prov | > | notice is sent. The written description must be on an individual basis and prov | ||
| > | ide, at minimum, the following information: the sender’s name; a description of | > | ide, at minimum, the following information: the sender’s name; a description of | ||
| > | the nature or basis of the claim or Dispute; the specific relief sought; and, if | > | the nature or basis of the claim or Dispute; the specific relief sought; and, if | ||
| > | you are a Yahoo registered user, your Yahoo ID or Yahoo email address. After re | > | you are a Yahoo registered user, your Yahoo ID or Yahoo email address. After re | ||
| > | ceipt of the written description by Yahoo, you and Yahoo agree to personally mee | > | ceipt of the written description by Yahoo, you and Yahoo agree to personally mee | ||
| > | t and confer, via telephone or videoconference, to attempt to resolve the Disput | > | t and confer, via telephone or videoconference, to attempt to resolve the Disput | ||
| > | e. If a party is represented by counsel, that party’s counsel may participate in | > | e. If a party is represented by counsel, that party’s counsel may participate in | ||
| > | the conference, but the party themselves shall also personally attend the confe | > | the conference, but the party themselves shall also personally attend the confe | ||
| > | rence.If we are unable to resolve the Dispute within 60 days, either party may t | > | rence.If we are unable to resolve the Dispute within 60 days, either party may t | ||
| > | hen proceed to file a claim for arbitration in accordance with the Dispute resol | > | hen proceed to file a claim for arbitration in accordance with the Dispute resol | ||
| > | ution provisions below.The aforementioned Informal Dispute Resolution process, i | > | ution provisions below.The aforementioned Informal Dispute Resolution process, i | ||
| > | ncluding the written description and personal participation in the meet and conf | > | ncluding the written description and personal participation in the meet and conf | ||
| > | er, is a prerequisite and condition precedent to commencing any formal Dispute r | > | er, is a prerequisite and condition precedent to commencing any formal Dispute r | ||
| > | esolution proceeding. The parties agree that any relevant limitations period and | > | esolution proceeding. The parties agree that any relevant limitations period and | ||
| > | filing fees or other deadlines will be tolled while the parties engage in this | > | filing fees or other deadlines will be tolled while the parties engage in this | ||
| > | Informal Dispute Resolution process. The parties further agree that whether a co | > | Informal Dispute Resolution process. The parties further agree that whether a co | ||
| > | mplaining party has satisfied these Informal Dispute Resolution procedures, incl | > | mplaining party has satisfied these Informal Dispute Resolution procedures, incl | ||
| > | uding whether the written description contained all required information, is an | > | uding whether the written description contained all required information, is an | ||
| > | issue that can be decided by a court as a prerequisite to arbitration.**Arbitrat | > | issue that can be decided by a court as a prerequisite to arbitration.**Arbitrat | ||
| > | ion Procedure**. The Federal Arbitration Act applies to these Terms. Subject to | > | ion Procedure**. The Federal Arbitration Act applies to these Terms. Subject to | ||
| > | the exceptions listed in Section 14.3(b)(iii) below, any and all Disputes will b | > | the exceptions listed in Section 14.3(b)(iii) below, any and all Disputes will b | ||
| > | e resolved by arbitration before a sole arbitrator administered by National Arbi | > | e resolved by arbitration before a sole arbitrator administered by National Arbi | ||
| > | tration and Mediation (“NAM”), in accordance with the rules of NAM as modified b | > | tration and Mediation (“NAM”), in accordance with the rules of NAM as modified b | ||
| > | y these Terms, including, as applicable, NAM Comprehensive Dispute Resolution Ru | > | y these Terms, including, as applicable, NAM Comprehensive Dispute Resolution Ru | ||
| > | les and Procedures, Fees For Disputes When One of the Parties is a Consumer and | > | les and Procedures, Fees For Disputes When One of the Parties is a Consumer and | ||
| > | the Mass Filing Dispute Resolution Rules and Procedures in effect at the time an | > | the Mass Filing Dispute Resolution Rules and Procedures in effect at the time an | ||
| > | y demand for arbitration is filed with NAM, excluding any rules or procedures go | > | y demand for arbitration is filed with NAM, excluding any rules or procedures go | ||
| > | verning or permitting class or representative actions. If you are initiating arb | > | verning or permitting class or representative actions. If you are initiating arb | ||
| > | itration, a copy of the demand shall also be emailed to disputes@yahooinc.com. I | > | itration, a copy of the demand shall also be emailed to disputes@yahooinc.com. I | ||
| > | f you are a registered Yahoo user, any demand initiating arbitration, whether fi | > | f you are a registered Yahoo user, any demand initiating arbitration, whether fi | ||
| > | led by you or Yahoo, must include your Yahoo ID or Yahoo email address. If Yahoo | > | led by you or Yahoo, must include your Yahoo ID or Yahoo email address. If Yahoo | ||
| > | is initiating arbitration, a copy of the demand shall also be sent to the email | > | is initiating arbitration, a copy of the demand shall also be sent to the email | ||
| > | address(es) or street address(es), if any, that we have in our records at the t | > | address(es) or street address(es), if any, that we have in our records at the t | ||
| > | ime the arbitration is initiated.The arbitrator shall apply New York law consist | > | ime the arbitration is initiated.The arbitrator shall apply New York law consist | ||
| > | ent with the FAA and applicable statutes of limitations, and shall honor claims | > | ent with the FAA and applicable statutes of limitations, and shall honor claims | ||
| > | of privilege recognized at law. The arbitrator or arbitration body shall be empo | > | of privilege recognized at law. The arbitrator or arbitration body shall be empo | ||
| > | wered to grant whatever relief would be available in a court under law or in equ | > | wered to grant whatever relief would be available in a court under law or in equ | ||
| > | ity. The arbitrator has the right to impose sanctions in accordance with NAM rul | > | ity. The arbitrator has the right to impose sanctions in accordance with NAM rul | ||
| > | es and procedures for any frivolous claims or submissions the arbitrator determi | > | es and procedures for any frivolous claims or submissions the arbitrator determi | ||
| > | nes have not been filed in good faith, as well as for a party’s failure to compl | > | nes have not been filed in good faith, as well as for a party’s failure to compl | ||
| > | y with the Informal Dispute Resolution clause.If the amount in controversy does | > | y with the Informal Dispute Resolution clause.If the amount in controversy does | ||
| > | not exceed $10,000 and you do not seek injunctive or declaratory relief, then th | > | not exceed $10,000 and you do not seek injunctive or declaratory relief, then th | ||
| > | e arbitration will be conducted solely on the basis of documents you and Yahoo s | > | e arbitration will be conducted solely on the basis of documents you and Yahoo s | ||
| > | ubmit to the arbitrator, unless the arbitrator determines that a hearing is nece | > | ubmit to the arbitrator, unless the arbitrator determines that a hearing is nece | ||
| > | ssary or the parties agree otherwise. If the amount in controversy exceeds $10,0 | > | ssary or the parties agree otherwise. If the amount in controversy exceeds $10,0 | ||
| > | 00 or seeks declaratory or injunctive relief, either party may request (or the a | > | 00 or seeks declaratory or injunctive relief, either party may request (or the a | ||
| > | rbitrator may determine) to hold a hearing, which shall be via videoconference, | > | rbitrator may determine) to hold a hearing, which shall be via videoconference, | ||
| > | unless the parties agree otherwise.Subject to the applicable NAM rules and proce | > | unless the parties agree otherwise.Subject to the applicable NAM rules and proce | ||
| > | dures, the parties agree that the arbitrator will have the discretion to allow t | > | dures, the parties agree that the arbitrator will have the discretion to allow t | ||
| > | he filing of dispositive motions unless they are unlikely to efficiently resolve | > | he filing of dispositive motions unless they are unlikely to efficiently resolve | ||
| > | or narrow issues in dispute. Unless otherwise prohibited by law, all arbitratio | > | or narrow issues in dispute. Unless otherwise prohibited by law, all arbitratio | ||
| > | n proceedings will be confidential and closed to the public and any parties othe | > | n proceedings will be confidential and closed to the public and any parties othe | ||
| > | r than you and Yahoo (and each of the parties’ authorized representatives and ag | > | r than you and Yahoo (and each of the parties’ authorized representatives and ag | ||
| > | ents), and all records relating thereto will be permanently sealed, except as ne | > | ents), and all records relating thereto will be permanently sealed, except as ne | ||
| > | cessary to obtain court confirmation of the arbitration award (provided that the | > | cessary to obtain court confirmation of the arbitration award (provided that the | ||
| > | party seeking confirmation shall seek to file such records under seal to the ex | > | party seeking confirmation shall seek to file such records under seal to the ex | ||
| > | tent permitted by law).**Batch Arbitration**. To increase the efficiency of admi | > | tent permitted by law).**Batch Arbitration**. To increase the efficiency of admi | ||
| > | nistration and resolution of arbitrations, in the event 25 or more similar arbit | > | nistration and resolution of arbitrations, in the event 25 or more similar arbit | ||
| > | ration demands (those asserting the same or substantially similar facts or claim | > | ration demands (those asserting the same or substantially similar facts or claim | ||
| > | s, and seeking the same or substantially similar relief) presented by or with th | > | s, and seeking the same or substantially similar relief) presented by or with th | ||
| > | e assistance or coordination of the same law firm(s) or organization(s) are subm | > | e assistance or coordination of the same law firm(s) or organization(s) are subm | ||
| > | itted to NAM against either party (“Mass Filing”), the parties agree (i) to admi | > | itted to NAM against either party (“Mass Filing”), the parties agree (i) to admi | ||
| > | nister the Mass Filing in batches of 100 demands per batch (to the extent there | > | nister the Mass Filing in batches of 100 demands per batch (to the extent there | ||
| > | are between 25 and 100 demands filed, the batch will consist of all such demands | > | are between 25 and 100 demands filed, the batch will consist of all such demands | ||
| > | ; if fewer than 100 arbitration demands are left over after the batching describ | > | ; if fewer than 100 arbitration demands are left over after the batching describ | ||
| > | ed above, a final batch will consist of the remaining demands) with only one bat | > | ed above, a final batch will consist of the remaining demands) with only one bat | ||
| > | ch filed, processed, and adjudicated at a time; (ii) to accept applicable fees, | > | ch filed, processed, and adjudicated at a time; (ii) to accept applicable fees, | ||
| > | including any related fee reduction determined by NAM in its discretion; (iii) t | > | including any related fee reduction determined by NAM in its discretion; (iii) t | ||
| > | hat no other demands for arbitration that are part of the Mass Filing may be fil | > | hat no other demands for arbitration that are part of the Mass Filing may be fil | ||
| > | ed, processed, or adjudicated until selected for inclusion in a set of batch pro | > | ed, processed, or adjudicated until selected for inclusion in a set of batch pro | ||
| > | ceedings in accordance with the Terms; (iv) that fees associated with a demand f | > | ceedings in accordance with the Terms; (iv) that fees associated with a demand f | ||
| > | or arbitration included in a Mass Filing, including fees owed by Yahoo and you, | > | or arbitration included in a Mass Filing, including fees owed by Yahoo and you, | ||
| > | shall only be due after your demand for arbitration is included in a set of batc | > | shall only be due after your demand for arbitration is included in a set of batc | ||
| > | h proceedings and that batch is properly designated for filing, processing, and | > | h proceedings and that batch is properly designated for filing, processing, and | ||
| > | adjudication in accordance with the Terms; and (v) that the staged process of ba | > | adjudication in accordance with the Terms; and (v) that the staged process of ba | ||
| > | tched proceedings, with each set including 100 demands, shall continue until eac | > | tched proceedings, with each set including 100 demands, shall continue until eac | ||
| > | h demand is adjudicated or resolved or as stated in Section 14.3(b)(iv) below. A | > | h demand is adjudicated or resolved or as stated in Section 14.3(b)(iv) below. A | ||
| > | rbitrator selection for each batch shall be conducted after the prior batch is a | > | rbitrator selection for each batch shall be conducted after the prior batch is a | ||
| > | djudicated and to the greatest extent possible in accordance with the applicable | > | djudicated and to the greatest extent possible in accordance with the applicable | ||
| > | NAM rules and procedures for such selection. The arbitrator will determine the | > | NAM rules and procedures for such selection. The arbitrator will determine the | ||
| > | location where the proceedings will be conducted. You agree to cooperate in good | > | location where the proceedings will be conducted. You agree to cooperate in good | ||
| > | faith with Yahoo and the arbitration provider to implement such a “batch approa | > | faith with Yahoo and the arbitration provider to implement such a “batch approa | ||
| > | ch” or other similar approach to provide for an efficient resolution of claims, | > | ch” or other similar approach to provide for an efficient resolution of claims, | ||
| > | including the payment of combined reduced fees, set by NAM in its discretion, fo | > | including the payment of combined reduced fees, set by NAM in its discretion, fo | ||
| > | r each batch of claims. The parties further agree to cooperate with each other a | > | r each batch of claims. The parties further agree to cooperate with each other a | ||
| > | nd the arbitration provider or arbitrator to establish any other processes or pr | > | nd the arbitration provider or arbitrator to establish any other processes or pr | ||
| > | ocedures that the arbitration provider or arbitrator believe will provide for an | > | ocedures that the arbitration provider or arbitrator believe will provide for an | ||
| > | efficient resolution of claims. Any disagreement between the parties as to whet | > | efficient resolution of claims. Any disagreement between the parties as to whet | ||
| > | her this provision applies or as to the process or procedure for batching shall | > | her this provision applies or as to the process or procedure for batching shall | ||
| > | be resolved by a procedural arbitrator appointed by NAM. This “Batch Arbitration | > | be resolved by a procedural arbitrator appointed by NAM. This “Batch Arbitration | ||
| > | ” provision shall in no way be interpreted as increasing the number of claims ne | > | ” provision shall in no way be interpreted as increasing the number of claims ne | ||
| > | cessary to trigger the applicability of NAM’s Mass Filing Supplemental Dispute R | > | cessary to trigger the applicability of NAM’s Mass Filing Supplemental Dispute R | ||
| > | esolution Rules and Procedures or authorizing class arbitration of any kind. If | > | esolution Rules and Procedures or authorizing class arbitration of any kind. If | ||
| > | your demand for arbitration is included in the Mass Filing, your claims will rem | > | your demand for arbitration is included in the Mass Filing, your claims will rem | ||
| > | ain tolled until your demand for arbitration is decided, withdrawn, or settled.T | > | ain tolled until your demand for arbitration is decided, withdrawn, or settled.T | ||
| > | he parties agree that this batching provision is integral to the Arbitration Agr | > | he parties agree that this batching provision is integral to the Arbitration Agr | ||
| > | eement insofar as it applies to a Mass Filing. If the batching provision in this | > | eement insofar as it applies to a Mass Filing. If the batching provision in this | ||
| > | subpart (iii) is found to be invalid, unenforceable or illegal, then the entire | > | subpart (iii) is found to be invalid, unenforceable or illegal, then the entire | ||
| > | ty of this Arbitration Agreement shall be null and void, and neither you nor Yah | > | ty of this Arbitration Agreement shall be null and void, and neither you nor Yah | ||
| > | oo shall be entitled to arbitrate any claim that is a part of the Mass Filing.** | > | oo shall be entitled to arbitrate any claim that is a part of the Mass Filing.** | ||
| > | Mediation Following First Batch in a Mass Filing**. The results of the first bat | > | Mediation Following First Batch in a Mass Filing**. The results of the first bat | ||
| > | ch of demands will be given to a NAM mediator selected from an initially propose | > | ch of demands will be given to a NAM mediator selected from an initially propose | ||
| > | d group of 5 mediators, with Yahoo and the remaining claimants’ counsel being ab | > | d group of 5 mediators, with Yahoo and the remaining claimants’ counsel being ab | ||
| > | le to strike one mediator each and then rank the remaining mediators and the hig | > | le to strike one mediator each and then rank the remaining mediators and the hig | ||
| > | hest collectively ranked mediator being selected. The selected mediator will try | > | hest collectively ranked mediator being selected. The selected mediator will try | ||
| > | to facilitate a resolution of the remaining demands in the Mass Filing. After t | > | to facilitate a resolution of the remaining demands in the Mass Filing. After t | ||
| > | he results are provided to the mediator, Yahoo, the mediator and the remaining c | > | he results are provided to the mediator, Yahoo, the mediator and the remaining c | ||
| > | laimants will have 90 days (the “Mediation Period”) to agree on a resolution or | > | laimants will have 90 days (the “Mediation Period”) to agree on a resolution or | ||
| > | substantive methodology for resolving the outstanding demands. If they are unabl | > | substantive methodology for resolving the outstanding demands. If they are unabl | ||
| > | e to resolve the outstanding demands during the Mediation Period, and cannot agr | > | e to resolve the outstanding demands during the Mediation Period, and cannot agr | ||
| > | ee on a methodology for resolving them through further arbitrations, either Yaho | > | ee on a methodology for resolving them through further arbitrations, either Yaho | ||
| > | o or any remaining claimant may opt out of the arbitration process and have the | > | o or any remaining claimant may opt out of the arbitration process and have the | ||
| > | demand(s) proceed in court. Notice of the opt-out will be provided in writing wi | > | demand(s) proceed in court. Notice of the opt-out will be provided in writing wi | ||
| > | thin 60 days of the close of the Mediation Period. If neither Yahoo nor the rema | > | thin 60 days of the close of the Mediation Period. If neither Yahoo nor the rema | ||
| > | ining claimants opt out and they cannot agree to a methodology for resolving the | > | ining claimants opt out and they cannot agree to a methodology for resolving the | ||
| > | remaining demands through further arbitration, the arbitrations will continue w | > | remaining demands through further arbitration, the arbitrations will continue w | ||
| > | ith the batching process. Opt out of arbitration under this section shall not be | > | ith the batching process. Opt out of arbitration under this section shall not be | ||
| > | construed as an opt out of Section 14.3(c), titled “Class Action Waiver,” below | > | construed as an opt out of Section 14.3(c), titled “Class Action Waiver,” below | ||
| > | . Absent notice of an opt-out, the arbitrations will proceed in the order determ | > | . Absent notice of an opt-out, the arbitrations will proceed in the order determ | ||
| > | ined by the sequential numbers assigned to demands in the Mass Filing.**Arbitrat | > | ined by the sequential numbers assigned to demands in the Mass Filing.**Arbitrat | ||
| > | or’s Decision**. The arbitrator’s decision shall be controlled by these Terms. T | > | or’s Decision**. The arbitrator’s decision shall be controlled by these Terms. T | ||
| > | he arbitrator’s decision will include the essential findings and conclusions upo | > | he arbitrator’s decision will include the essential findings and conclusions upo | ||
| > | n which the arbitrator based the award. Judgment on the arbitration award may be | > | n which the arbitrator based the award. Judgment on the arbitration award may be | ||
| > | entered in any court having jurisdiction thereof. The arbitrator will have the | > | entered in any court having jurisdiction thereof. The arbitrator will have the | ||
| > | authority to award monetary damages on an individual basis and to grant, on an i | > | authority to award monetary damages on an individual basis and to grant, on an i | ||
| > | ndividual basis, any non-monetary remedy or relief available to an individual to | > | ndividual basis, any non-monetary remedy or relief available to an individual to | ||
| > | the extent available under applicable law, the arbitral forum’s rules and this | > | the extent available under applicable law, the arbitral forum’s rules and this | ||
| > | Arbitration Agreement. The parties agree that the damages and/or other relief mu | > | Arbitration Agreement. The parties agree that the damages and/or other relief mu | ||
| > | st be consistent with the terms of the “Limitation of Liability” section of thes | > | st be consistent with the terms of the “Limitation of Liability” section of thes | ||
| > | e Terms as to the types and the amounts of damages or other relief for which a p | > | e Terms as to the types and the amounts of damages or other relief for which a p | ||
| > | arty may be held liable. No arbitration award or decision shall have any preclus | > | arty may be held liable. No arbitration award or decision shall have any preclus | ||
| > | ive effect in other arbitrations, except to preclude the same or similar claims | > | ive effect in other arbitrations, except to preclude the same or similar claims | ||
| > | from being re-arbitrated between the same parties. Attorneys’ fees will be avail | > | from being re-arbitrated between the same parties. Attorneys’ fees will be avail | ||
| > | able to the prevailing party in the arbitration if authorized under applicable s | > | able to the prevailing party in the arbitration if authorized under applicable s | ||
| > | ubstantive law governing the claims in the arbitration.**Small Claims Court Opti | > | ubstantive law governing the claims in the arbitration.**Small Claims Court Opti | ||
| > | on**. As an alternative to arbitration, either party may elect to have any claim | > | on**. As an alternative to arbitration, either party may elect to have any claim | ||
| > | s resolved in small claims court in your county of residence (or if a business, | > | s resolved in small claims court in your county of residence (or if a business, | ||
| > | your principal place of business) or New York, New York on an individual basis f | > | your principal place of business) or New York, New York on an individual basis f | ||
| > | or disputes and actions within the scope of such court’s jurisdiction, regardles | > | or disputes and actions within the scope of such court’s jurisdiction, regardles | ||
| > | s of what forum the filing party initially chose.**Arbitration Location**. Excep | > | s of what forum the filing party initially chose.**Arbitration Location**. Excep | ||
| > | t for as otherwise provided in subsection (b)(iii) above, the arbitration must t | > | t for as otherwise provided in subsection (b)(iii) above, the arbitration must t | ||
| > | ake place remotely via video conference or New York, New York, unless you and we | > | ake place remotely via video conference or New York, New York, unless you and we | ||
| > | agree otherwise in writing.**Arbitration Fees and Expenses**. If you are able t | > | agree otherwise in writing.**Arbitration Fees and Expenses**. If you are able t | ||
| > | o demonstrate that the costs of arbitration will be prohibitive as compared to t | > | o demonstrate that the costs of arbitration will be prohibitive as compared to t | ||
| > | he costs of litigation, we will pay any filing and hearing fees in excess of $25 | > | he costs of litigation, we will pay any filing and hearing fees in excess of $25 | ||
| > | 0 that the arbitrator deems necessary to prevent the arbitration from being cost | > | 0 that the arbitrator deems necessary to prevent the arbitration from being cost | ||
| > | -prohibitive regardless of the outcome of the arbitration, unless the arbitrator | > | -prohibitive regardless of the outcome of the arbitration, unless the arbitrator | ||
| > | determines that your claim(s) were frivolous or asserted in bad faith, in which | > | determines that your claim(s) were frivolous or asserted in bad faith, in which | ||
| > | case arbitration fees (including attorneys’ fees) may be imposed upon you consi | > | case arbitration fees (including attorneys’ fees) may be imposed upon you consi | ||
| > | stent with the Arbitrator’s Rules and the standard for sanctions set forth in Fe | > | stent with the Arbitrator’s Rules and the standard for sanctions set forth in Fe | ||
| > | deral Rule of Civil Procedure 11. You are responsible for your own attorneys’ fe | > | deral Rule of Civil Procedure 11. You are responsible for your own attorneys’ fe | ||
| > | es unless the arbitration rules and/or applicable law provide otherwise, includi | > | es unless the arbitration rules and/or applicable law provide otherwise, includi | ||
| > | ng as set forth in this Arbitration Agreement.The parties agree that NAM has dis | > | ng as set forth in this Arbitration Agreement.The parties agree that NAM has dis | ||
| > | cretion to reduce the amount or modify the timing of any administrative or arbit | > | cretion to reduce the amount or modify the timing of any administrative or arbit | ||
| > | ration fees due under NAM’s Rules where it deems appropriate (including as speci | > | ration fees due under NAM’s Rules where it deems appropriate (including as speci | ||
| > | fied in subsection (b)(iii) above) provided that such modification does not incr | > | fied in subsection (b)(iii) above) provided that such modification does not incr | ||
| > | ease the costs to you, and the parties further agree that they waive any objecti | > | ease the costs to you, and the parties further agree that they waive any objecti | ||
| > | on to such fee modification. The parties also agree that a good-faith challenge | > | on to such fee modification. The parties also agree that a good-faith challenge | ||
| > | by either party to the fees imposed by NAM does not constitute a default, waiver | > | by either party to the fees imposed by NAM does not constitute a default, waiver | ||
| > | or breach of this Arbitration Agreement while such challenge remains pending be | > | or breach of this Arbitration Agreement while such challenge remains pending be | ||
| > | fore NAM, the arbitrator, and/or a court of competent jurisdiction, and that any | > | fore NAM, the arbitrator, and/or a court of competent jurisdiction, and that any | ||
| > | and all due dates for those fees shall be tolled during the pendency of such ch | > | and all due dates for those fees shall be tolled during the pendency of such ch | ||
| > | allenge.**30-Day Right to Opt Out**. You have the right to opt out and not be bo | > | allenge.**30-Day Right to Opt Out**. You have the right to opt out and not be bo | ||
| > | und by the Arbitration Agreement by sending written notice of your decision to o | > | und by the Arbitration Agreement by sending written notice of your decision to o | ||
| > | pt out to disputes@yahooinc.com with the subject line, "ARBITRATION OPT-OUT". To | > | pt out to disputes@yahooinc.com with the subject line, "ARBITRATION OPT-OUT". To | ||
| > | be valid, the notice must be sent on an individual basis within thirty (30) day | > | be valid, the notice must be sent on an individual basis within thirty (30) day | ||
| > | s of (a) you first agreeing to the version of these Terms dated January 2, 2026 | > | s of (a) you first agreeing to the version of these Terms dated January 2, 2026 | ||
| > | or later; or (b) you first using the Services, whichever is later. Any prior val | > | or later; or (b) you first using the Services, whichever is later. Any prior val | ||
| > | id opt-out of a requirement to arbitrate disputes with Yahoo will continue to ap | > | id opt-out of a requirement to arbitrate disputes with Yahoo will continue to ap | ||
| > | ply. Otherwise, you shall be bound to arbitrate disputes in accordance with the | > | ply. Otherwise, you shall be bound to arbitrate disputes in accordance with the | ||
| > | Arbitration Agreement. If you opt out of the Arbitration Agreement, you may exer | > | Arbitration Agreement. If you opt out of the Arbitration Agreement, you may exer | ||
| > | cise your right to a trial by jury or judge, as permitted by applicable law, but | > | cise your right to a trial by jury or judge, as permitted by applicable law, but | ||
| > | any prior existing agreement to arbitrate disputes under a prior version of the | > | any prior existing agreement to arbitrate disputes under a prior version of the | ||
| > | Arbitration Agreement will not apply to claims not yet filed. If you opt out of | > | Arbitration Agreement will not apply to claims not yet filed. If you opt out of | ||
| > | the Arbitration Agreement, Yahoo also will not be bound by it.**Changes**. Yaho | > | the Arbitration Agreement, Yahoo also will not be bound by it.**Changes**. Yaho | ||
| > | o reserves the right to make changes to this section. Any such changes will go i | > | o reserves the right to make changes to this section. Any such changes will go i | ||
| > | nto effect after 30 days and apply to all claims not yet filed regardless of whe | > | nto effect after 30 days and apply to all claims not yet filed regardless of whe | ||
| > | n such claims may have accrued. If Yahoo changes this section after the date you | > | n such claims may have accrued. If Yahoo changes this section after the date you | ||
| > | first accepted this Arbitration Agreement (or accepted any subsequent changes t | > | first accepted this Arbitration Agreement (or accepted any subsequent changes t | ||
| > | o this Arbitration Agreement), you agree that your continued use of the Service | > | o this Arbitration Agreement), you agree that your continued use of the Service | ||
| > | 30 days after such change will be deemed acceptance of those changes.**Severabil | > | 30 days after such change will be deemed acceptance of those changes.**Severabil | ||
| > | ity**. If any part of this agreement to arbitrate is found by a court of compete | > | ity**. If any part of this agreement to arbitrate is found by a court of compete | ||
| > | nt jurisdiction to be unenforceable, the court will reform the agreement to the | > | nt jurisdiction to be unenforceable, the court will reform the agreement to the | ||
| > | extent necessary to cure the unenforceable part(s), and the parties will arbitra | > | extent necessary to cure the unenforceable part(s), and the parties will arbitra | ||
| > | te their Dispute(s) without reference to or reliance upon the unenforceable part | > | te their Dispute(s) without reference to or reliance upon the unenforceable part | ||
| > | (s). However, if for any reason the Class Action Waiver set forth below in subse | > | (s). However, if for any reason the Class Action Waiver set forth below in subse | ||
| > | ction 14.3(c) or the Batch Arbitration provision set forth in subsection 14.3(b) | > | ction 14.3(c) or the Batch Arbitration provision set forth in subsection 14.3(b) | ||
| > | (iii) cannot be enforced as to some or all of the Dispute, then the agreement to | > | (iii) cannot be enforced as to some or all of the Dispute, then the agreement to | ||
| > | arbitrate will not apply to that Dispute or portion thereof. Any Disputes cover | > | arbitrate will not apply to that Dispute or portion thereof. Any Disputes cover | ||
| > | ed by any deemed unenforceable Class Action Waiver provision may only be litigat | > | ed by any deemed unenforceable Class Action Waiver provision may only be litigat | ||
| > | ed in a court of competent jurisdiction, but the remainder of the agreement to a | > | ed in a court of competent jurisdiction, but the remainder of the agreement to a | ||
| > | rbitrate will be binding and enforceable. Further, if any part of this Section 1 | > | rbitrate will be binding and enforceable. Further, if any part of this Section 1 | ||
| > | 4 is found to prohibit an individual claim seeking public injunctive relief, tha | > | 4 is found to prohibit an individual claim seeking public injunctive relief, tha | ||
| > | t provision will have no effect to the extent such relief is allowed to be sough | > | t provision will have no effect to the extent such relief is allowed to be sough | ||
| > | t out of arbitration, and the remainder of this Section 14 will be enforceable.* | > | t out of arbitration, and the remainder of this Section 14 will be enforceable.* | ||
| > | *CLASS ACTION WAIVER. THESE TERMS DO NOT ALLOW CLASS OR COLLECTIVE ARBITRATIONS, | > | *CLASS ACTION WAIVER. THESE TERMS DO NOT ALLOW CLASS OR COLLECTIVE ARBITRATIONS, | ||
| > | EVEN IF NAM PROCEDURES OR RULES WOULD. ARBITRATION OR COURT PROCEEDINGS HELD UN | > | EVEN IF NAM PROCEDURES OR RULES WOULD. ARBITRATION OR COURT PROCEEDINGS HELD UN | ||
| > | DER THESE TERMS CANNOT BE BROUGHT, MAINTAINED OR RESOLVED ON BEHALF OF OR BY A C | > | DER THESE TERMS CANNOT BE BROUGHT, MAINTAINED OR RESOLVED ON BEHALF OF OR BY A C | ||
| > | LASS, AS A PRIVATE ATTORNEY-GENERAL, OR IN ANY OTHER REPRESENTATIVE CAPACITY, OT | > | LASS, AS A PRIVATE ATTORNEY-GENERAL, OR IN ANY OTHER REPRESENTATIVE CAPACITY, OT | ||
| > | HER THAN AS SET FORTH IN SECTION 14.3(b)(iii). IF IT IS DETERMINED THAT A CLAIM | > | HER THAN AS SET FORTH IN SECTION 14.3(b)(iii). IF IT IS DETERMINED THAT A CLAIM | ||
| > | OR REQUEST FOR PUBLIC INJUNCTIVE RELIEF MAY NOT BE WAIVED, AN ARBITRATOR MAY ONL | > | OR REQUEST FOR PUBLIC INJUNCTIVE RELIEF MAY NOT BE WAIVED, AN ARBITRATOR MAY ONL | ||
| > | Y AWARD ON AN INDIVIDUAL BASIS ANY RELIEF THAT WOULD OTHERWISE BE AVAILABLE IN A | > | Y AWARD ON AN INDIVIDUAL BASIS ANY RELIEF THAT WOULD OTHERWISE BE AVAILABLE IN A | ||
| > | COURT, INCLUDING INJUNCTIVE OR DECLARATORY RELIEF.****JURY TRIAL WAIVER. IF FOR | > | COURT, INCLUDING INJUNCTIVE OR DECLARATORY RELIEF.****JURY TRIAL WAIVER. IF FOR | ||
| > | ANY REASON A DISPUTE PROCEEDS IN COURT RATHER THAN THROUGH ARBITRATION, YOU AND | > | ANY REASON A DISPUTE PROCEEDS IN COURT RATHER THAN THROUGH ARBITRATION, YOU AND | ||
| > | WE AGREE THAT THERE WILL NOT BE A JURY TRIAL. YOU AND WE UNCONDITIONALLY WAIVE | > | WE AGREE THAT THERE WILL NOT BE A JURY TRIAL. YOU AND WE UNCONDITIONALLY WAIVE | ||
| > | ANY RIGHT TO TRIAL BY JURY IN ANY ACTION, PROCEEDING OR COUNTERCLAIM IN ANY WAY | > | ANY RIGHT TO TRIAL BY JURY IN ANY ACTION, PROCEEDING OR COUNTERCLAIM IN ANY WAY | ||
| > | ARISING OUT OF OR RELATING TO THESE TERMS.**_Choice of Law_. These Terms and the | > | ARISING OUT OF OR RELATING TO THESE TERMS.**_Choice of Law_. These Terms and the | ||
| > | relationship between the parties, including any claim or dispute that might ari | > | relationship between the parties, including any claim or dispute that might ari | ||
| > | se between the parties, whether sounding in contract, tort, or otherwise, will b | > | se between the parties, whether sounding in contract, tort, or otherwise, will b | ||
| > | e governed by the laws of the State of New York without regard to its conflict o | > | e governed by the laws of the State of New York without regard to its conflict o | ||
| > | f law provisions. In no event will the parties bring claims against one another | > | f law provisions. In no event will the parties bring claims against one another | ||
| > | under the laws of another jurisdiction._Forum_. Except for small claims matters | > | under the laws of another jurisdiction._Forum_. Except for small claims matters | ||
| > | referenced in Section 14.3(b)(vi) and disputes regarding compliance with the Inf | > | referenced in Section 14.3(b)(vi) and disputes regarding compliance with the Inf | ||
| > | ormal Dispute Resolution referenced in Section 14.3(b)(i), if for any reason a D | > | ormal Dispute Resolution referenced in Section 14.3(b)(i), if for any reason a D | ||
| > | ispute proceeds in court rather than through arbitration, all such Disputes (reg | > | ispute proceeds in court rather than through arbitration, all such Disputes (reg | ||
| > | ardless of theory) arising out of or relating to these Terms, or the relationshi | > | ardless of theory) arising out of or relating to these Terms, or the relationshi | ||
| > | p between you and us, will be brought exclusively in the courts located in the c | > | p between you and us, will be brought exclusively in the courts located in the c | ||
| > | ounty of New York, New York or the U.S. District Court for the Southern District | > | ounty of New York, New York or the U.S. District Court for the Southern District | ||
| > | of New York. In such cases, you and we agree to submit to the personal jurisdic | > | of New York. In such cases, you and we agree to submit to the personal jurisdic | ||
| > | tion of the courts located within the county of New York, New York or the Southe | > | tion of the courts located within the county of New York, New York or the Southe | ||
| > | rn District of New York, and agree to waive any and all objections to the exerci | > | rn District of New York, and agree to waive any and all objections to the exerci | ||
| > | se of jurisdiction over the parties by such courts and to venue in such courts.C | > | se of jurisdiction over the parties by such courts and to venue in such courts.C | ||
| > | ustomer Support. Below are links for customer support.ArgentinaChileColombiaHong | > | ustomer Support. Below are links for customer support.ArgentinaChileColombiaHong | ||
| > | KongMexicoPeruVenezuela_Community Guidelines_. Our Community Guidelines can be | > | KongMexicoPeruVenezuela_Community Guidelines_. Our Community Guidelines can be | ||
| > | found here.The Services are "commercial computer software" and "commercial items | > | found here.The Services are "commercial computer software" and "commercial items | ||
| > | " as these terms are used in the U.S. Federal Acquisition Regulation system, and | > | " as these terms are used in the U.S. Federal Acquisition Regulation system, and | ||
| > | the rights of the United States are only those rights as are granted to all oth | > | the rights of the United States are only those rights as are granted to all oth | ||
| > | er end users pursuant to the terms and conditions herein and will not exceed the | > | er end users pursuant to the terms and conditions herein and will not exceed the | ||
| > | minimum rights set forth in FAR 52.227-19.Closed Captioning. Yahoo complies wit | > | minimum rights set forth in FAR 52.227-19.Closed Captioning. Yahoo complies wit | ||
| > | h applicable U.S. Federal Communications Commission rules and regulations regard | > | h applicable U.S. Federal Communications Commission rules and regulations regard | ||
| > | ing the closed captioning of video content. Please visit https://www.yahooinc.co | > | ing the closed captioning of video content. Please visit https://www.yahooinc.co | ||
| > | m/accessibility/captioning/ for more information or to register any concerns or | > | m/accessibility/captioning/ for more information or to register any concerns or | ||
| > | complaints regarding video content accessible on the Yahoo network of properties | > | complaints regarding video content accessible on the Yahoo network of properties | ||
| > | .In New Jersey, all of the limitations on liability set forth in Section 9 shall | > | .In New Jersey, all of the limitations on liability set forth in Section 9 shall | ||
| > | apply except nothing in these Terms will exclude or limit liability for intenti | > | apply except nothing in these Terms will exclude or limit liability for intenti | ||
| > | onal torts, willful acts, gross negligence, or a violation of a statutorily impo | > | onal torts, willful acts, gross negligence, or a violation of a statutorily impo | ||
| > | sed duty.You agree to not use the Services to provide material support or resour | > | sed duty.You agree to not use the Services to provide material support or resour | ||
| > | ces (or to conceal or disguise the nature, location, source, or ownership of mat | > | ces (or to conceal or disguise the nature, location, source, or ownership of mat | ||
| > | erial support or resources) to any organization(s) designated by the United Stat | > | erial support or resources) to any organization(s) designated by the United Stat | ||
| > | es government as a foreign terrorist organization pursuant to section 219 of the | > | es government as a foreign terrorist organization pursuant to section 219 of the | ||
| > | U.S. Immigration and Nationality Act. | > | U.S. Immigration and Nationality Act. | ||
| n | 25 | Brazil (br):Defined TermsApplicable Yahoo Entity: Yahoo do Brasil Internet Ltda. | n | 25 | Brazil (br):Defined TermsApplicable Yahoo Entity: Yahoo do Brasil Internet Ltda. |
| > | (Address: Av. Presidente Juscelino Kubitschek, 1327 - 4 andar - cj. 41, Caixa P | > | (Address: Av. Presidente Juscelino Kubitschek, 1327 - 4 andar - cj. 41, Caixa P | ||
| > | ostal 1355, São Paulo/SP, 04543-011, Brazil)Minimum Age: 13 years old (however, | > | ostal 1355, São Paulo/SP, 04543-011, Brazil)Minimum Age: 13 years old (however, | ||
| > | if you are between 13 and 18 years old, you must have parental or legal guardian | > | if you are between 13 and 18 years old, you must have parental or legal guardian | ||
| > | permission in order to agree with our Terms and to use the Service)._Services P | > | permission in order to agree with our Terms and to use the Service)._Services P | ||
| > | rovided_: Yahoo Mail and Yahoo Search. If you use any of these services while yo | > | rovided_: Yahoo Mail and Yahoo Search. If you use any of these services while yo | ||
| > | u are within Brazil, or are otherwise contracting with Yahoo do Brasil Internet | > | u are within Brazil, or are otherwise contracting with Yahoo do Brasil Internet | ||
| > | Ltda., the services are provided by Yahoo do Brasil Internet Ltda. The region sp | > | Ltda., the services are provided by Yahoo do Brasil Internet Ltda. The region sp | ||
| > | ecific provisions in Section 14.4 shall apply to such use and supersede anything | > | ecific provisions in Section 14.4 shall apply to such use and supersede anything | ||
| > | to the contrary in Section 1 or Section 13(a) of these Terms._Other Services_: | > | to the contrary in Section 1 or Section 13(a) of these Terms._Other Services_: | ||
| > | Services not listed in Section 14.4(b) are not provided by Yahoo do Brasil Inter | > | Services not listed in Section 14.4(b) are not provided by Yahoo do Brasil Inter | ||
| > | net Ltda., which has no powers or capabilities to take any measures in relation | > | net Ltda., which has no powers or capabilities to take any measures in relation | ||
| > | to them, including accessing or disclosing user data and/or removing user genera | > | to them, including accessing or disclosing user data and/or removing user genera | ||
| > | ted content._Choice of Law_. The Terms and the relationship between you and Yaho | > | ted content._Paid Services_: Any additional paid services made available within | ||
| > | o do Brasil Internet Ltda. will be governed by the laws of Federative Republic o | > | the Services Provided described on item 14.4(b) fall under item 14.4(c) and are | ||
| > | f Brazil without regard to its conflict of law provisions._Customer Support_. Fo | > | in accordance with Section 11._Choice of Law_. The Terms and the relationship be | ||
| > | r customer support, see this page.Protecting our systems and our users' informat | > | tween you and Yahoo do Brasil Internet Ltda. will be governed by the laws of Fed | ||
| > | ion is paramount to ensuring that Yahoo users enjoy a secure user experience and | > | erative Republic of Brazil without regard to its conflict of law provisions._Cus | ||
| > | maintaining our users' trust. To learn more about security, including the steps | > | tomer Support_. For customer support, see this page.Protecting our systems and o | ||
| > | we have taken and steps you can take, please read our online article by clickin | > | ur users' information is paramount to ensuring that Yahoo users enjoy a secure u | ||
| > | g here.YOU UNDERSTAND AND AGREE THAT YOUR USE AND THE PROVISION OF THE SERVICES | > | ser experience and maintaining our users' trust. To learn more about security, i | ||
| > | INVOLVE THE COLLECTION, STORAGE, PROCESSING, USE AND DISCLOSURE OF INFORMATION A | > | ncluding the steps we have taken and steps you can take, please read our online | ||
| > | ND USER DATA, INCLUDING THE TRANSFER OF INFORMATION AND DATA TO OTHER COMPANIES | > | article by clicking here.YOU UNDERSTAND AND AGREE THAT YOUR USE AND THE PROVISIO | ||
| > | AND TERRITORIES, AS STATED IN THE PRIVACY POLICY. | > | N OF THE SERVICES INVOLVE THE COLLECTION, STORAGE, PROCESSING, USE AND DISCLOSUR | ||
| > | E OF INFORMATION AND USER DATA, INCLUDING THE TRANSFER OF INFORMATION AND DATA T | ||||
| > | O OTHER COMPANIES AND TERRITORIES, AS STATED IN THE PRIVACY POLICY. | ||||
| 26 | Canada (ca and cf):_Defined Terms_Applicable Yahoo Entity: Yahoo Canada Corp, ex | 26 | Canada (ca and cf):_Defined Terms_Applicable Yahoo Entity: Yahoo Canada Corp, ex | ||
| > | cept for Yahoo Finance which is provided by Yahoo Finance ULC (Address: 100 Univ | > | cept for Yahoo Finance which is provided by Yahoo Finance ULC (Address: 100 Univ | ||
| > | ersity Ave., Floor 5, Toronto, Ontario M5J 1V6, Canada).Minimum Age: 14 years ol | > | ersity Ave., Floor 5, Toronto, Ontario M5J 1V6, Canada).Minimum Age: 14 years ol | ||
| > | d._Choice of Law_. These Terms and the relationship between the parties, includi | > | d._Choice of Law_. These Terms and the relationship between the parties, includi | ||
| > | ng any claim or dispute that might arise between the parties, whether sounding i | > | ng any claim or dispute that might arise between the parties, whether sounding i | ||
| > | n contract, tort or otherwise, shall be governed by the laws of the province of | > | n contract, tort or otherwise, shall be governed by the laws of the province of | ||
| > | Ontario without regard to its conflict of law provisions. In no event shall the | > | Ontario without regard to its conflict of law provisions. In no event shall the | ||
| > | parties bring claims against one another under the laws of another jurisdiction. | > | parties bring claims against one another under the laws of another jurisdiction. | ||
| > | _Forum_. Any claim against us shall be brought exclusively in the courts located | > | _Forum_. Any claim against us shall be brought exclusively in the courts located | ||
| > | in the City of Toronto, Ontario, and agree to waive any and all objections to t | > | in the City of Toronto, Ontario, and agree to waive any and all objections to t | ||
| > | he exercise of jurisdiction over the parties by such courts and to a venue in su | > | he exercise of jurisdiction over the parties by such courts and to a venue in su | ||
| > | ch courts.Customer Support. Below are links for customer support.Customer Suppor | > | ch courts.Customer Support. Below are links for customer support.Customer Suppor | ||
| > | t (English)Customer Support (French)_Updates_. We may automatically download and | > | t (English)Customer Support (French)_Updates_. We may automatically download and | ||
| > | install the latest version of the Services on your device once a new version or | > | install the latest version of the Services on your device once a new version or | ||
| > | feature is available.Some provinces and territories do not allow for the exclus | > | feature is available.Some provinces and territories do not allow for the exclus | ||
| > | ion of warranties (including the province of Quebec). In these provinces and ter | > | ion of warranties (including the province of Quebec). In these provinces and ter | ||
| > | ritories, you have only the warranties that are expressly required to be provide | > | ritories, you have only the warranties that are expressly required to be provide | ||
| > | d in accordance with applicable law.Some provinces and territories do not provid | > | d in accordance with applicable law.Some provinces and territories do not provid | ||
| > | e exclusion of limitation of liability for all types of damages (including the p | > | e exclusion of limitation of liability for all types of damages (including the p | ||
| > | rovince of Quebec). In these provinces, we will only be liable to you for damage | > | rovince of Quebec). In these provinces, we will only be liable to you for damage | ||
| > | s that we are expressly required to be liable to you under applicable law. | > | s that we are expressly required to be liable to you under applicable law. | ||
| 27 | Australia (au) and New Zealand (nz):_Defined Terms_Applicable Yahoo EntityFor Ya | 27 | Australia (au) and New Zealand (nz):_Defined Terms_Applicable Yahoo EntityFor Ya | ||
| > | hoo Lifestyle, Yahoo Finance, Yahoo Mail, Yahoo News, Yahoo Search, Yahoo Sports | > | hoo Lifestyle, Yahoo Finance, Yahoo Mail, Yahoo News, Yahoo Search, Yahoo Sports | ||
| > | , Yahoo Together, Yahoo TV and Yahoo Weather, the Applicable Yahoo Entity is Yah | > | , Yahoo Together, Yahoo TV and Yahoo Weather, the Applicable Yahoo Entity is Yah | ||
| > | oo Australia Pty Ltd (Address: Level 3, 223 Liverpool Street, Darlinghurst NSW 2 | > | oo Australia Pty Ltd (Address: Level 3, 223 Liverpool Street, Darlinghurst NSW 2 | ||
| > | 010, Australia) and the following terms apply: (a) The Terms and the relationshi | > | 010, Australia) and the following terms apply: (a) The Terms and the relationshi | ||
| > | p between you and Yahoo Australia Pty Ltd will be governed by the laws of the st | > | p between you and Yahoo Australia Pty Ltd will be governed by the laws of the st | ||
| > | ate of New South Wales without regard to its conflict of law provisions, and (b) | > | ate of New South Wales without regard to its conflict of law provisions, and (b) | ||
| > | you and Yahoo Australia Pty Ltd agree to submit to the exclusive jurisdiction o | > | you and Yahoo Australia Pty Ltd agree to submit to the exclusive jurisdiction o | ||
| > | f the courts of the state of New South Wales.For other services, the Applicable | > | f the courts of the state of New South Wales.For other services, the Applicable | ||
| > | Yahoo Entity is Yahoo Inc. (Address: 770 Broadway, New York, NY 10003, USA), and | > | Yahoo Entity is Yahoo Inc. (Address: 770 Broadway, New York, NY 10003, USA), and | ||
| > | for such Services, the terms of Section 14.2 (United States) apply.Minimum Age: | > | for such Services, the terms of Section 14.2 (United States) apply.Minimum Age: | ||
| > | 13 years oldCustomer Support. For customer support, see this page. | > | 13 years oldCustomer Support. For customer support, see this page. | ||
| 28 | Reserved | 28 | Reserved | ||
| 33 | Taiwan (tw):_Defined Terms_Applicable Yahoo Entity:For Yahoo Autos, Yahoo Charit | 33 | Taiwan (tw):_Defined Terms_Applicable Yahoo Entity:For Yahoo Autos, Yahoo Charit | ||
| > | y, Yahoo Dictionary, Yahoo Esports, Yahoo Finance, Yahoo Games, Yahoo House, Yah | > | y, Yahoo Dictionary, Yahoo Esports, Yahoo Finance, Yahoo Games, Yahoo House, Yah | ||
| > | oo Mail, Yahoo Money, Yahoo Movies, Yahoo News, Yahoo Search, Yahoo Sports, Yaho | > | oo Mail, Yahoo Money, Yahoo Movies, Yahoo News, Yahoo Search, Yahoo Sports, Yaho | ||
| > | o Stock, Yahoo Style, Yahoo Travel, Yahoo TV, Yahoo Weather, and Aviate the Appl | > | o Stock, Yahoo Style, Yahoo Travel, Yahoo TV, Yahoo Weather, and Aviate the Appl | ||
| > | icable Yahoo Entity is Yahoo! Digital Marketing Co., Ltd. (Address: 15F, No.66 S | > | icable Yahoo Entity is Yahoo! Digital Marketing Co., Ltd. (Address: 15F, No.66 S | ||
| > | anchong Rd, Nangang District, Taipei, 115, Taiwan) and the following terms apply | > | anchong Rd, Nangang District, Taipei, 115, Taiwan) and the following terms apply | ||
| > | : (a) the Terms and the relationship between you and Yahoo! Digital Marketing Co | > | : (a) the Terms and the relationship between you and Yahoo! Digital Marketing Co | ||
| > | ., Ltd. will be governed by the laws of the Republic of China (R.O.C.) without r | > | ., Ltd. will be governed by the laws of the Republic of China (R.O.C.) without r | ||
| > | egard to its conflict of law provisions, and (b) you and Yahoo! Digital Marketin | > | egard to its conflict of law provisions, and (b) you and Yahoo! Digital Marketin | ||
| > | g Co., Ltd. agree to submit to the exclusive jurisdiction of the Taipei District | > | g Co., Ltd. agree to submit to the exclusive jurisdiction of the Taipei District | ||
| > | Court located in Taiwan, R.O.C.For Yahoo Auctions, Yahoo Shopping and Yahoo Use | > | Court located in Taiwan, R.O.C.For Yahoo Auctions, Yahoo Shopping and Yahoo Use | ||
| > | d Cars are provided by provided by Yahoo! Taiwan Holdings Limited, Taiwan Branch | > | d Cars are provided by provided by Yahoo! Taiwan Holdings Limited, Taiwan Branch | ||
| > | (Address: 14F, No.66 Sanchong Rd, Nangang District, Taipei, 115, Taiwan) and th | > | (Address: 14F, No.66 Sanchong Rd, Nangang District, Taipei, 115, Taiwan) and th | ||
| > | e following terms apply: (a) the Terms and the relationship between you and Yaho | > | e following terms apply: (a) the Terms and the relationship between you and Yaho | ||
| > | o! Taiwan Holdings Limited, Taiwan Branch will be governed by the laws of the Re | > | o! Taiwan Holdings Limited, Taiwan Branch will be governed by the laws of the Re | ||
| > | public of China (R.O.C.) without regard to its conflict of law provisions, and ( | > | public of China (R.O.C.) without regard to its conflict of law provisions, and ( | ||
| > | b) you and Yahoo! Taiwan Holdings Limited, Taiwan Branch agree to submit to the | > | b) you and Yahoo! Taiwan Holdings Limited, Taiwan Branch agree to submit to the | ||
| > | exclusive jurisdiction of the Taipei District Court located in Taiwan, R.O.C.For | > | exclusive jurisdiction of the Taipei District Court located in Taiwan, R.O.C.For | ||
| > | other Services:The Applicable Yahoo Entity is the Yahoo Entity that is specifie | > | other Services:The Applicable Yahoo Entity is the Yahoo Entity that is specifie | ||
| > | d to be the provider in respect of a specific Service, and the Terms and the rel | > | d to be the provider in respect of a specific Service, and the Terms and the rel | ||
| > | ationship between you and the Applicable Yahoo Entity will be governed by the la | > | ationship between you and the Applicable Yahoo Entity will be governed by the la | ||
| > | ws of the place of incorporation of the Applicable Yahoo Entity; orIf no Yahoo E | > | ws of the place of incorporation of the Applicable Yahoo Entity; orIf no Yahoo E | ||
| > | ntity is specified to be the provider in respect of a specific Service, the Appl | > | ntity is specified to be the provider in respect of a specific Service, the Appl | ||
| > | icable Yahoo Entity is Yahoo Inc. (Address: 770 Broadway, New York, NY 10003, US | > | icable Yahoo Entity is Yahoo Inc. (Address: 770 Broadway, New York, NY 10003, US | ||
| > | A), and for such Services, the terms of Section 14.2 (United States) apply.Minim | > | A), and for such Services, the terms of Section 14.2 (United States) apply.Minim | ||
| > | um Age: 13 years oldCustomer Support. For customer support, see this page. | > | um Age: 13 years oldCustomer Support. For customer support, see this page. | ||
| 34 | Europe, Middle East and Africa_Defined Terms_Applicable Yahoo Entity: Yahoo Inte | 34 | Europe, Middle East and Africa_Defined Terms_Applicable Yahoo Entity: Yahoo Inte | ||
| > | rnational Limited (Address: The EXO Building, North Wall Quay, Dublin 1, D01 W5Y | > | rnational Limited (Address: The EXO Building, North Wall Quay, Dublin 1, D01 W5Y | ||
| > | 2, Ireland)Minimum Age: Subject to any other restrictions for specific sites, ap | > | 2, Ireland)Minimum Age: Subject to any other restrictions for specific sites, ap | ||
| > | ps, or services we provide, for EU Member States, the Minimum Age is 16 or the l | > | ps, or services we provide, for EU Member States, the Minimum Age is 16 or the l | ||
| > | ower age that a Member State has provided for you to consent to the processing o | > | ower age that a Member State has provided for you to consent to the processing o | ||
| > | f your personal data. For countries outside the EU the Minimum Age is 13._Choice | > | f your personal data. For countries outside the EU the Minimum Age is 13._Choice | ||
| > | of Law_. These Terms and their operation, interpretation or formation, and the | > | of Law_. These Terms and their operation, interpretation or formation, and the | ||
| > | relationship between the parties, including any claim or dispute that might aris | > | relationship between the parties, including any claim or dispute that might aris | ||
| > | e between the parties (including non-contractual claims or disputes) will be gov | > | e between the parties (including non-contractual claims or disputes) will be gov | ||
| > | erned by the laws of Ireland without regard to its conflict of law provisions._F | > | erned by the laws of Ireland without regard to its conflict of law provisions._F | ||
| > | orum_. Except to the extent set out in paragraph (d) below, you and we agree to | > | orum_. Except to the extent set out in paragraph (d) below, you and we agree to | ||
| > | submit to the exclusive jurisdiction of the Irish courts in respect of any dispu | > | submit to the exclusive jurisdiction of the Irish courts in respect of any dispu | ||
| > | te or claim that arises out of or in connection with these Terms or their operat | > | te or claim that arises out of or in connection with these Terms or their operat | ||
| > | ion, interpretation or formation (including non-contractual claims or disputes). | > | ion, interpretation or formation (including non-contractual claims or disputes). | ||
| > | In such cases, you and we agree to submit to the personal jurisdiction of the c | > | In such cases, you and we agree to submit to the personal jurisdiction of the c | ||
| > | ourts located within Ireland, and agree to waive any and all objections to the e | > | ourts located within Ireland, and agree to waive any and all objections to the e | ||
| > | xercise of jurisdiction over the parties by such courts and to the venue of such | > | xercise of jurisdiction over the parties by such courts and to the venue of such | ||
| > | courts.If you reside in a European Union country, nothing in these Terms, inclu | > | courts.If you reside in a European Union country, nothing in these Terms, inclu | ||
| > | ding paragraphs (b) and (c) above, affects your right to rely on any applicable | > | ding paragraphs (b) and (c) above, affects your right to rely on any applicable | ||
| > | mandatory local law or choice of jurisdiction provision that cannot be varied by | > | mandatory local law or choice of jurisdiction provision that cannot be varied by | ||
| > | contract._Customer Support_. Below are links for customer support. Please see p | > | contract._Customer Support_. Below are links for customer support. Please see p | ||
| > | aragraph o. below for points of contact under the EU Digital Services Act.Irelan | > | aragraph o. below for points of contact under the EU Digital Services Act.Irelan | ||
| > | dUKGermanyFranceSpainItalyAll other countries_Modifying the Services; Modifying | > | dUKGermanyFranceSpainItalyAll other countries_Modifying the Services; Modifying | ||
| > | these Terms_Subject to the additional requirements under Section 14.13(j)(ii), w | > | these Terms_Subject to the additional requirements under Section 14.13(j)(ii), w | ||
| > | here we modify the Services as outlined in Section 7(a), or we modify these Term | > | here we modify the Services as outlined in Section 7(a), or we modify these Term | ||
| > | s pursuant to Section 12(b), we will tell you a reasonable amount of time in adv | > | s pursuant to Section 12(b), we will tell you a reasonable amount of time in adv | ||
| > | ance of any modifications that will materially disadvantage our users or materia | > | ance of any modifications that will materially disadvantage our users or materia | ||
| > | lly limit the access or usage of Services. Your continued use of the Services af | > | lly limit the access or usage of Services. Your continued use of the Services af | ||
| > | ter the effective date of any such modifications means that you agree to the Ser | > | ter the effective date of any such modifications means that you agree to the Ser | ||
| > | vices or the Terms as modified.For modifications to the Terms or to the Services | > | vices or the Terms as modified.For modifications to the Terms or to the Services | ||
| > | that we need to make to meet security, safety, legal or regulatory requirements | > | that we need to make to meet security, safety, legal or regulatory requirements | ||
| > | , we may not be able to notify you in advance but we will let you know as soon a | > | , we may not be able to notify you in advance but we will let you know as soon a | ||
| > | s practicable._Notice of cancellation, suspension or limitation of the Services | > | s practicable._Notice of cancellation, suspension or limitation of the Services | ||
| > | or your account._Notwithstanding subsection (f) above and without prejudice to y | > | or your account._Notwithstanding subsection (f) above and without prejudice to y | ||
| > | our statutory rights, and - with respect to users residing in the European Union | > | our statutory rights, and - with respect to users residing in the European Union | ||
| > | , subject at all times to the provisions of subsection 14.13.o. below - we may, | > | , subject at all times to the provisions of subsection 14.13.o. below - we may, | ||
| > | without notice, temporarily or permanently suspend or cancel your account or imp | > | without notice, temporarily or permanently suspend or cancel your account or imp | ||
| > | ose limits on or restrict your access to parts or all of your account or the Ser | > | ose limits on or restrict your access to parts or all of your account or the Ser | ||
| > | vices:if you violate, or we believe you are about to violate, the Terms, includi | > | vices:if you violate, or we believe you are about to violate, the Terms, includi | ||
| > | ng any incorporated agreements, policies or guidelines;in response to requests b | > | ng any incorporated agreements, policies or guidelines;in response to requests b | ||
| > | y law enforcement or other government agencies under valid legal process;due to | > | y law enforcement or other government agencies under valid legal process;due to | ||
| > | unexpected technical or security issues or problems; orif your account shows ext | > | unexpected technical or security issues or problems; orif your account shows ext | ||
| > | ended periods of inactivity in accordance with our account deletion policy.If we | > | ended periods of inactivity in accordance with our account deletion policy.If we | ||
| > | permanently suspend or terminate your account, we will notify you in advance an | > | permanently suspend or terminate your account, we will notify you in advance an | ||
| > | d allow you reasonable time to access and save information, files and content as | > | d allow you reasonable time to access and save information, files and content as | ||
| > | sociated with your account unless we have reason to believe that continued acces | > | sociated with your account unless we have reason to believe that continued acces | ||
| > | s to your account will violate applicable legal provisions, requests by law enfo | > | s to your account will violate applicable legal provisions, requests by law enfo | ||
| > | rcement or other government agencies, or cause damage to us or to third parties. | > | rcement or other government agencies, or cause damage to us or to third parties. | ||
| > | If you are a user residing within the European Union, please also see section 1 | > | If you are a user residing within the European Union, please also see section 1 | ||
| > | 4.13.o.ii below for further detail on our complaints handling system._Cooling-of | > | 4.13.o.ii below for further detail on our complaints handling system._Cooling-of | ||
| > | f period for EEA and UK consumers_. The following provisions supplement Section | > | f period for EEA and UK consumers_. The following provisions supplement Section | ||
| > | 11 (Fee-based services and billing)._EEA users_. If you are a consumer living in | > | 11 (Fee-based services and billing)._EEA users_. If you are a consumer living in | ||
| > | the European Economic Area (EEA), you can cancel your fee-based Service without | > | the European Economic Area (EEA), you can cancel your fee-based Service without | ||
| > | giving a reason within 14 days from the day of the conclusion of the contract. | > | giving a reason within 14 days from the day of the conclusion of the contract. | ||
| > | You can notify us by completing and submitting this form or if you have no other | > | You can notify us by completing and submitting this form or if you have no other | ||
| > | option, by returning this form to us by post. You must send your notification t | > | option, by returning this form to us by post. You must send your notification t | ||
| > | o us before expiry of the 14-day cancellation period. You will not incur any fee | > | o us before expiry of the 14-day cancellation period. You will not incur any fee | ||
| > | s as a result of reimbursement._UK users_. If you are a user in the UK and have | > | s as a result of reimbursement._UK users_. If you are a user in the UK and have | ||
| > | been provided with a free trial period, you have the right to cancel your fee-ba | > | been provided with a free trial period, you have the right to cancel your fee-ba | ||
| > | sed Service without giving a reason within 14 days following the end of the free | > | sed Service without giving a reason within 14 days following the end of the free | ||
| > | trial period. Any fees you have been charged will be reimbursed to you. In addi | > | trial period. Any fees you have been charged will be reimbursed to you. In addi | ||
| > | tion, for any Mail Services subscription that involves a 12-month term or longer | > | tion, for any Mail Services subscription that involves a 12-month term or longer | ||
| > | , you will have the additional right to cancel within 14 days of each auto-renew | > | , you will have the additional right to cancel within 14 days of each auto-renew | ||
| > | ed term._Exceptions_. If you purchase digital content not supplied in a tangible | > | ed term._Exceptions_. If you purchase digital content not supplied in a tangible | ||
| > | medium from us, you agree that the cancellation period expires immediately once | > | medium from us, you agree that the cancellation period expires immediately once | ||
| > | you begin to download or stream the digital content._Reimbursement_. We will re | > | you begin to download or stream the digital content._Reimbursement_. We will re | ||
| > | imburse all payments received from you for the fee-based Service no later than 1 | > | imburse all payments received from you for the fee-based Service no later than 1 | ||
| > | 4 days from the day on which we received your cancellation notification. Unless | > | 4 days from the day on which we received your cancellation notification. Unless | ||
| > | you expressly agree otherwise, we will use the same means of payment as used for | > | you expressly agree otherwise, we will use the same means of payment as used for | ||
| > | the initial transaction._Auto-Renewal_. In addition to Section 11(b)(v), and su | > | the initial transaction._Auto-Renewal_. In addition to Section 11(b)(v), and su | ||
| > | bject to the additional rights for Mail Services users set out in 14.13.j below, | > | bject to the additional rights for Mail Services users set out in 14.13.j below, | ||
| > | the following shall apply: If your subscription is auto-renewed and the price h | > | the following shall apply: If your subscription is auto-renewed and the price h | ||
| > | as increased, you will be notified of the applicable new price and you will be a | > | as increased, you will be notified of the applicable new price and you will be a | ||
| > | llowed to terminate your subscription within a period of 14 days upon receipt of | > | llowed to terminate your subscription within a period of 14 days upon receipt of | ||
| > | the notice. In such case the new price will not become effective and your subsc | > | the notice. In such case the new price will not become effective and your subsc | ||
| > | ription will end at the end of the term.Additional Mail Services terms for users | > | ription will end at the end of the term.Additional Mail Services terms for users | ||
| > | residing in the EEA & UK._EEA and UK users_. Notwithstanding any provision to t | > | residing in the EEA & UK._EEA and UK users_. Notwithstanding any provision to t | ||
| > | he contrary in these Terms of Service, the following terms govern the provision | > | he contrary in these Terms of Service, the following terms govern the provision | ||
| > | of email services (including but not limited to Yahoo Mail, Yahoo Mail Plus and | > | of email services (including but not limited to Yahoo Mail, Yahoo Mail Plus and | ||
| > | Yahoo Mail Pro, referred to as “Mail Service(s)”) for users residing within the | > | Yahoo Mail Pro, referred to as “Mail Service(s)”) for users residing within the | ||
| > | European Economic Area and the United Kingdom. For the avoidance of doubt, any r | > | European Economic Area and the United Kingdom. For the avoidance of doubt, any r | ||
| > | ights provided below shall be in addition to rights covered elsewhere in these T | > | ights provided below shall be in addition to rights covered elsewhere in these T | ||
| > | erms of Service and in the event of conflict between this Section 14.13.j and ot | > | erms of Service and in the event of conflict between this Section 14.13.j and ot | ||
| > | her provisions of these Terms of Service, this Section 14.13.j shall prevail. We | > | her provisions of these Terms of Service, this Section 14.13.j shall prevail. We | ||
| > | reserve the right to change the name of your Mail Service(s) at any time but do | > | reserve the right to change the name of your Mail Service(s) at any time but do | ||
| > | ing so will not affect your rights under these Terms of Service._Material change | > | ing so will not affect your rights under these Terms of Service._Material change | ||
| > | s to Mail Services terms_. If we make any material changes to this Section 14.13 | > | s to Mail Services terms_. If we make any material changes to this Section 14.13 | ||
| > | .j, you will be given at least 30 days’ notice in writing before the new Terms o | > | .j, you will be given at least 30 days’ notice in writing before the new Terms o | ||
| > | f Service take effect. If you do not accept the new Terms of Service you must ex | > | f Service take effect. If you do not accept the new Terms of Service you must ex | ||
| > | ercise your right to cancel your Mail Service(s) before the end of the notice pe | > | ercise your right to cancel your Mail Service(s) before the end of the notice pe | ||
| > | riod in accordance with Section 12.c.For users residing in the UK, these terms d | > | riod in accordance with Section 12.c.For users residing in the UK, these terms d | ||
| > | o not affect any of your statutory rights under Part 1 of the Consumer Rights Ac | > | o not affect any of your statutory rights under Part 1 of the Consumer Rights Ac | ||
| > | t 2015._Pre-contractual information required under the European Electronic Commu | > | t 2015._Pre-contractual information required under the European Electronic Commu | ||
| > | nications Code._If you are a user residing in the European Economic Area, the Eu | > | nications Code._If you are a user residing in the European Economic Area, the Eu | ||
| > | ropean Electronic Communications Code (the EECC) requires Yahoo to provide you w | > | ropean Electronic Communications Code (the EECC) requires Yahoo to provide you w | ||
| > | ith information about contractual rights when you sign up for our Mail Services. | > | ith information about contractual rights when you sign up for our Mail Services. | ||
| > | A **contractual summary** for each Mail Service can be found here for:Yahoo Mail | > | A **contractual summary** for each Mail Service can be found here for:Yahoo Mail | ||
| > | ,Yahoo Mail Plus, andYahoo Mail Pro.The relevant summary forms part of your cont | > | ,Yahoo Mail Plus, andYahoo Mail Pro.The relevant summary forms part of your cont | ||
| > | ract with Yahoo._Main characteristics of our Mail Services_.Yahoo is a personal | > | ract with Yahoo._Main characteristics of our Mail Services_.Yahoo is a personal | ||
| > | email service that users can access through a web interface or an app, and throu | > | email service that users can access through a web interface or an app, and throu | ||
| > | gh a variety of devices and operating systems. An internet connection is require | > | gh a variety of devices and operating systems. An internet connection is require | ||
| > | d to send or receive emails via our Mail Services.Yahoo International Limited is | > | d to send or receive emails via our Mail Services.Yahoo International Limited is | ||
| > | established at The EXO Building, North Wall Quay, Dublin 1, D01 W5Y2, Ireland a | > | established at The EXO Building, North Wall Quay, Dublin 1, D01 W5Y2, Ireland a | ||
| > | nd provides the Mail Services to you. You can contact Yahoo on this postal addre | > | nd provides the Mail Services to you. You can contact Yahoo on this postal addre | ||
| > | ss, including raising any complaints about the Mail Services. Additionally, you | > | ss, including raising any complaints about the Mail Services. Additionally, you | ||
| > | can also reach out to us with any customer queries and for assistance via the Ya | > | can also reach out to us with any customer queries and for assistance via the Ya | ||
| > | hoo account help pages online/accessible via your Mail account. You can close yo | > | hoo account help pages online/accessible via your Mail account. You can close yo | ||
| > | ur Mail account at any point in time.Yahoo can take action in response to credib | > | ur Mail account at any point in time.Yahoo can take action in response to credib | ||
| > | le reports that a Mail account is being used in a way that compromises the secur | > | le reports that a Mail account is being used in a way that compromises the secur | ||
| > | ity of our Services (e.g. Mail accounts associated with spam, scam advertisement | > | ity of our Services (e.g. Mail accounts associated with spam, scam advertisement | ||
| > | s, ransomware and malware), including terminating Mail accounts following human | > | s, ransomware and malware), including terminating Mail accounts following human | ||
| > | review.The European Accessibility Act ("EAA") applies to Mail Services provided | > | review.The European Accessibility Act ("EAA") applies to Mail Services provided | ||
| > | by Yahoo in the European Economic Area. You can read the EAA Statement we are re | > | by Yahoo in the European Economic Area. You can read the EAA Statement we are re | ||
| > | quired to publish for Yahoo Mail here. Additional details on Yahoo's global comm | > | quired to publish for Yahoo Mail here. Additional details on Yahoo's global comm | ||
| > | itment to accessibility are available at https://www.yahooinc.com/accessibility. | > | itment to accessibility are available at https://www.yahooinc.com/accessibility. | ||
| > | Paid-for Mail Services.Characteristics of paid-for Mail Services:_Availability_. | > | Paid-for Mail Services.Characteristics of paid-for Mail Services:_Availability_. | ||
| > | In some jurisdictions, Yahoo offers paid-for Mail Services such as Yahoo Mail P | > | In some jurisdictions, Yahoo offers paid-for Mail Services such as Yahoo Mail P | ||
| > | lus and Yahoo Mail Pro, which include additional features, the details of which | > | lus and Yahoo Mail Pro, which include additional features, the details of which | ||
| > | you can find in the settings of your Mail account. We reserve the right to make | > | you can find in the settings of your Mail account. We reserve the right to make | ||
| > | changes to features of Mail Services from time to time.Your Mail Services subscr | > | changes to features of Mail Services from time to time.Your Mail Services subscr | ||
| > | iption:_Registration_. You must provide your credit card number, billing and shi | > | iption:_Registration_. You must provide your credit card number, billing and shi | ||
| > | pping information and other information (your "Registration Information"), which | > | pping information and other information (your "Registration Information"), which | ||
| > | will be handled in accordance with the Yahoo Privacy Policy. You agree that the | > | will be handled in accordance with the Yahoo Privacy Policy. You agree that the | ||
| > | Registration Information you provide is true, valid, accurate, current, and com | > | Registration Information you provide is true, valid, accurate, current, and com | ||
| > | plete and you will update the information to ensure it is correct. If any inform | > | plete and you will update the information to ensure it is correct. If any inform | ||
| > | ation you provide is untrue, inaccurate, not current or incomplete, or Yahoo has | > | ation you provide is untrue, inaccurate, not current or incomplete, or Yahoo has | ||
| > | reasonable grounds to believe so, we have the right to terminate your account a | > | reasonable grounds to believe so, we have the right to terminate your account a | ||
| > | nd refuse you any and all current or future access to or use of the paid-for Mai | > | nd refuse you any and all current or future access to or use of the paid-for Mai | ||
| > | l Services._Access and Purchases_. When you subscribe to the paid-for Mail Servi | > | l Services._Access and Purchases_. When you subscribe to the paid-for Mail Servi | ||
| > | ces, you receive access to the paid features on a continuing basis unless you ca | > | ces, you receive access to the paid features on a continuing basis unless you ca | ||
| > | ncel. You are responsible for any purchases made through Yahoo or in connection | > | ncel. You are responsible for any purchases made through Yahoo or in connection | ||
| > | with your Yahoo account._Auto Renewal_. Your subscription is automatically renew | > | with your Yahoo account._Auto Renewal_. Your subscription is automatically renew | ||
| > | ed and charged at the start of each billing period (either monthly or yearly dep | > | ed and charged at the start of each billing period (either monthly or yearly dep | ||
| > | ending on your subscription), and you will be charged no earlier than 24 hours b | > | ending on your subscription), and you will be charged no earlier than 24 hours b | ||
| > | efore the beginning of each billing period. You authorise and direct us to retai | > | efore the beginning of each billing period. You authorise and direct us to retai | ||
| > | n information about the payment method(s) associated with your account._Trial pe | > | n information about the payment method(s) associated with your account._Trial pe | ||
| > | riods_. When you subscribe to the paid-for Mail Services, you may receive access | > | riods_. When you subscribe to the paid-for Mail Services, you may receive access | ||
| > | to the subscription features at no charge for a specified trial period, after w | > | to the subscription features at no charge for a specified trial period, after w | ||
| > | hich you will be charged until you cancel your subscription. We may at any time | > | hich you will be charged until you cancel your subscription. We may at any time | ||
| > | restrict the availability of trial periods._Cancellations_. You have the right t | > | restrict the availability of trial periods._Cancellations_. You have the right t | ||
| > | o cancel your Mail Services subscription through your ‘Subscriptions’ tab in you | > | o cancel your Mail Services subscription through your ‘Subscriptions’ tab in you | ||
| > | r Yahoo account. The cancellation will apply from the next billing cycle and acc | > | r Yahoo account. The cancellation will apply from the next billing cycle and acc | ||
| > | ess to your subscription will continue until the end of the current billing peri | > | ess to your subscription will continue until the end of the current billing peri | ||
| > | od._Price changes_. Yahoo will provide you with advance notice of at least 30 da | > | od._Price changes_. Yahoo will provide you with advance notice of at least 30 da | ||
| > | ys of any changes to the subscription price. If you do not wish to pay the incre | > | ys of any changes to the subscription price. If you do not wish to pay the incre | ||
| > | ased price, you may cancel your subscription as described above. All price infor | > | ased price, you may cancel your subscription as described above. All price infor | ||
| > | mation is available on your ‘Subscriptions’ tab in your Yahoo account._Account u | > | mation is available on your ‘Subscriptions’ tab in your Yahoo account._Account u | ||
| > | pdater_. As a convenience to its users, Yahoo may subscribe to a third party ser | > | pdater_. As a convenience to its users, Yahoo may subscribe to a third party ser | ||
| > | vice that can attempt to refresh expired credit card or debit card numbers with | > | vice that can attempt to refresh expired credit card or debit card numbers with | ||
| > | the numbers of replacement cards so that your subscription does not lapse becaus | > | the numbers of replacement cards so that your subscription does not lapse becaus | ||
| > | e the payment method initially on file with Yahoo has expired (“Account Updater” | > | e the payment method initially on file with Yahoo has expired (“Account Updater” | ||
| > | ). By registering for paid-for Mail Services, you consent to Yahoo’s disclosure | > | ). By registering for paid-for Mail Services, you consent to Yahoo’s disclosure | ||
| > | of your registration information to this third party service and to that service | > | of your registration information to this third party service and to that service | ||
| > | ’s use of such information solely in connection with Account Updater. You also c | > | ’s use of such information solely in connection with Account Updater. You also c | ||
| > | onsent to Yahoo’s receipt and use of updated credit card or debit card account i | > | onsent to Yahoo’s receipt and use of updated credit card or debit card account i | ||
| > | nformation from your financial institution in connection with the provision of t | > | nformation from your financial institution in connection with the provision of t | ||
| > | he Service as provided in these Terms of Service and the Privacy Policy._Fraud p | > | he Service as provided in these Terms of Service and the Privacy Policy._Fraud p | ||
| > | rotections_. To protect against potential fraud, we may take steps to verify the | > | rotections_. To protect against potential fraud, we may take steps to verify the | ||
| > | validity of the credit card information you provide to us. The verification pro | > | validity of the credit card information you provide to us. The verification pro | ||
| > | cess may include debiting a small amount from your credit card account and then | > | cess may include debiting a small amount from your credit card account and then | ||
| > | immediately crediting the same amount back, as well as asking you to verify the | > | immediately crediting the same amount back, as well as asking you to verify the | ||
| > | amount debited in order to confirm that you are in possession of your credit car | > | amount debited in order to confirm that you are in possession of your credit car | ||
| > | d. We will only use this process to screen for fraud. By providing Yahoo with yo | > | d. We will only use this process to screen for fraud. By providing Yahoo with yo | ||
| > | ur credit card information, you authorize Yahoo to take these actions for such v | > | ur credit card information, you authorize Yahoo to take these actions for such v | ||
| > | erification purposes.**By finalising the check out process when you order paid-f | > | erification purposes.**By finalising the check out process when you order paid-f | ||
| > | or Mail Services, you agree to be bound by these terms.**Terms for mobile device | > | or Mail Services, you agree to be bound by these terms.**Terms for mobile device | ||
| > | in-app purchases:In some jurisdictions, Yahoo subscription services are availab | > | in-app purchases:In some jurisdictions, Yahoo subscription services are availab | ||
| > | le for purchase via mobile applications that you have installed on your device. | > | le for purchase via mobile applications that you have installed on your device. | ||
| > | Where you purchase a subscription service from a third-party platform such as th | > | Where you purchase a subscription service from a third-party platform such as th | ||
| > | e Apple App Store or Google Play, all information you provide in connection with | > | e Apple App Store or Google Play, all information you provide in connection with | ||
| > | the purchase (including payment information) is processed by the third party pl | > | the purchase (including payment information) is processed by the third party pl | ||
| > | atform, and the third party platform is solely responsible for all payment proce | > | atform, and the third party platform is solely responsible for all payment proce | ||
| > | ssing, cancellations, refunds, and other actions in connection with the purchase | > | ssing, cancellations, refunds, and other actions in connection with the purchase | ||
| > | .You agree that information you provide to purchase in-app subscriptions is true | > | .You agree that information you provide to purchase in-app subscriptions is true | ||
| > | , valid, accurate, current, and complete and you will maintain and promptly upda | > | , valid, accurate, current, and complete and you will maintain and promptly upda | ||
| > | te that information when necessary. If at any time Yahoo has reasonable grounds | > | te that information when necessary. If at any time Yahoo has reasonable grounds | ||
| > | to suspect that such information is untrue, inaccurate, not current or incomplet | > | to suspect that such information is untrue, inaccurate, not current or incomplet | ||
| > | e, Yahoo has the right to terminate your account and refuse you any and all curr | > | e, Yahoo has the right to terminate your account and refuse you any and all curr | ||
| > | ent or future access to or use of the Service._Automatic renewal and cancellatio | > | ent or future access to or use of the Service._Automatic renewal and cancellatio | ||
| > | n_. Subscriptions are automatically renewed unless cancelled according to the ap | > | n_. Subscriptions are automatically renewed unless cancelled according to the ap | ||
| > | plicable terms and conditions of the platform where you purchased the subscripti | > | plicable terms and conditions of the platform where you purchased the subscripti | ||
| > | on._Device and usage requirements_. To access, purchase and use the Service, you | > | on._Device and usage requirements_. To access, purchase and use the Service, you | ||
| > | are required to use a device that meets the system and compatibility requiremen | > | are required to use a device that meets the system and compatibility requiremen | ||
| > | ts for the Service, which may change from time to time._iOS Users_. If you are u | > | ts for the Service, which may change from time to time._iOS Users_. If you are u | ||
| > | sing an iOS application, then Apple Inc. and Apple Inc.'s subsidiaries are third | > | sing an iOS application, then Apple Inc. and Apple Inc.'s subsidiaries are third | ||
| > | -party beneficiaries of the terms applicable to your use of the subscription ser | > | -party beneficiaries of the terms applicable to your use of the subscription ser | ||
| > | vice on the mobile app and have the right to enforce those terms._Exclusions and | > | vice on the mobile app and have the right to enforce those terms._Exclusions and | ||
| > | limitations of liability_. Nothing in the Terms affects any legal rights that y | > | limitations of liability_. Nothing in the Terms affects any legal rights that y | ||
| > | ou are entitled to as a consumer under Irish and EU law which cannot be contract | > | ou are entitled to as a consumer under Irish and EU law which cannot be contract | ||
| > | ually altered or waived. Accordingly, some of the exclusions and limitations in | > | ually altered or waived. Accordingly, some of the exclusions and limitations in | ||
| > | Sections 8 and 9 of the Terms will not apply to you if you are a consumer living | > | Sections 8 and 9 of the Terms will not apply to you if you are a consumer living | ||
| > | in a European Union country._Our liability_. Despite Section 9, we accept respo | > | in a European Union country._Our liability_. Despite Section 9, we accept respo | ||
| > | nsibility for fraudulent representations made by us or if you are injured or die | > | nsibility for fraudulent representations made by us or if you are injured or die | ||
| > | as a direct result of our negligence in connection with the Services.Additional | > | as a direct result of our negligence in connection with the Services.Additional | ||
| > | terms for 1) Italian users can be found here, 2) German users here, 3) French u | > | terms for 1) Italian users can be found here, 2) German users here, 3) French u | ||
| > | sers here and 4) Austrian users here._EU Digital Services Act_Restrictions on us | > | sers here and 4) Austrian users here._EU Digital Services Act_Restrictions on us | ||
| > | e of our Services. The EU Digital Services Act (‘DSA’) requires us to provide us | > | e of our Services. The EU Digital Services Act (‘DSA’) requires us to provide us | ||
| > | ers in the European Union with details of any restrictions we may impose on the | > | ers in the European Union with details of any restrictions we may impose on the | ||
| > | use of certain Services. These restrictions enable us to take action to address | > | use of certain Services. These restrictions enable us to take action to address | ||
| > | content on our Services that is illegal and/or in violation of our Community Gui | > | content on our Services that is illegal and/or in violation of our Community Gui | ||
| > | delines.For Yahoo Search:Use of algorithmic tools to restrict the visibility of | > | delines.For Yahoo Search:Use of algorithmic tools to restrict the visibility of | ||
| > | search results containing adult content in certain cases, including where users | > | search results containing adult content in certain cases, including where users | ||
| > | are identified as under 18 years;Use of algorithmic tools to restrict the visibi | > | are identified as under 18 years;Use of algorithmic tools to restrict the visibi | ||
| > | lity of search results containing illegal content;Dereferencing of search result | > | lity of search results containing illegal content;Dereferencing of search result | ||
| > | s in order to uphold an individual’s rights under EU privacy law (known as the ‘ | > | s in order to uphold an individual’s rights under EU privacy law (known as the ‘ | ||
| > | Right To Be Forgotten’);Use of algorithmic tools to insert additional content wi | > | Right To Be Forgotten’);Use of algorithmic tools to insert additional content wi | ||
| > | thin certain search results, including warning labels and law enforcement contac | > | thin certain search results, including warning labels and law enforcement contac | ||
| > | t information, to dissuade a user from engaging with illegal and harmful content | > | t information, to dissuade a user from engaging with illegal and harmful content | ||
| > | ;Use of human review to block the display of certain suggested search terms to ‘ | > | ;Use of human review to block the display of certain suggested search terms to ‘ | ||
| > | autocomplete’ a user’s typed-in query where the suggested search terms would con | > | autocomplete’ a user’s typed-in query where the suggested search terms would con | ||
| > | tain prohibited words or phrases in violation of Yahoo’s Community Guidelines; a | > | tain prohibited words or phrases in violation of Yahoo’s Community Guidelines; a | ||
| > | ndReferring complaints about illegal search content to Microsoft Bing, the searc | > | ndReferring complaints about illegal search content to Microsoft Bing, the searc | ||
| > | h engine that generates Yahoo’s general algorithmic and advertising search resul | > | h engine that generates Yahoo’s general algorithmic and advertising search resul | ||
| > | ts.For user comments on our Services:Taking action in response to notices from i | > | ts.For user comments on our Services:Taking action in response to notices from i | ||
| > | ndividuals or entities about user comments on our Services that are illegal or i | > | ndividuals or entities about user comments on our Services that are illegal or i | ||
| > | n violation of our Community Guidelines, including using human review to restric | > | n violation of our Community Guidelines, including using human review to restric | ||
| > | t visibility of or remove user comments, and disabling access to the user commen | > | t visibility of or remove user comments, and disabling access to the user commen | ||
| > | ts function on our Services for repeated violations; andUsing algorithmic tools | > | ts function on our Services for repeated violations; andUsing algorithmic tools | ||
| > | to detect, identify and address content contained in user comments on our Servic | > | to detect, identify and address content contained in user comments on our Servic | ||
| > | es that is illegal or in violation of our Community Guidelines.For Mail:Taking a | > | es that is illegal or in violation of our Community Guidelines.For Mail:Taking a | ||
| > | ction in response to notices from individuals or entities about email content on | > | ction in response to notices from individuals or entities about email content on | ||
| > | the Services that is illegal or in violation of our Community Guidelines, inclu | > | the Services that is illegal or in violation of our Community Guidelines, inclu | ||
| > | ding terminating an individual’s email account after their account has been used | > | ding terminating an individual’s email account after their account has been used | ||
| > | for repeated violations following human review; andTaking action in response to | > | for repeated violations following human review; andTaking action in response to | ||
| > | credible reports that an email account or accounts are being used in a way that | > | credible reports that an email account or accounts are being used in a way that | ||
| > | compromises the security of our Services (including email accounts associated w | > | compromises the security of our Services (including email accounts associated w | ||
| > | ith spam, scam advertisements, ransomware and malware), including terminating em | > | ith spam, scam advertisements, ransomware and malware), including terminating em | ||
| > | ail accounts following human review.For all of our Services:Taking action in res | > | ail accounts following human review.For all of our Services:Taking action in res | ||
| > | ponse to EU Member State authorities’ orders to remove illegal content.Users in | > | ponse to EU Member State authorities’ orders to remove illegal content.Users in | ||
| > | the European Union may contact us to raise any queries or complaints under the D | > | the European Union may contact us to raise any queries or complaints under the D | ||
| > | SA via the ‘Points of Contact’ section below. Complaints are reviewed by our Leg | > | SA via the ‘Points of Contact’ section below. Complaints are reviewed by our Leg | ||
| > | al and Member Services Teams.Complaints handling system.Any user residing within | > | al and Member Services Teams.Complaints handling system.Any user residing within | ||
| > | the European Union whose account has been restricted pursuant to Section 14.13. | > | the European Union whose account has been restricted pursuant to Section 14.13. | ||
| > | o.i. above may submit a complaint to us using the relevant points of contact pro | > | o.i. above may submit a complaint to us using the relevant points of contact pro | ||
| > | vided in Section iii. below. The complaint must include the following informatio | > | vided in Section iii. below. The complaint must include the following informatio | ||
| > | n: your country of residence; your account information (name and email address); | > | n: your country of residence; your account information (name and email address); | ||
| > | details of your complaint including any notifications you have received from us | > | details of your complaint including any notifications you have received from us | ||
| > | regarding your account or services you have used under your account. Upon revie | > | regarding your account or services you have used under your account. Upon revie | ||
| > | w, we will respond with the steps we are prepared to take, if applicable, to add | > | w, we will respond with the steps we are prepared to take, if applicable, to add | ||
| > | ress your complaint. We reserve the right not to respond if you fail to provide | > | ress your complaint. We reserve the right not to respond if you fail to provide | ||
| > | sufficient information for us to understand the general nature of your complaint | > | sufficient information for us to understand the general nature of your complaint | ||
| > | , and/or if you fail to respond to any requests for additional information from | > | , and/or if you fail to respond to any requests for additional information from | ||
| > | us in order to ensure your complaint is adequately substantiated. Our complaints | > | us in order to ensure your complaint is adequately substantiated. Our complaints | ||
| > | handling teams are trained to review your complaint and to take action in accor | > | handling teams are trained to review your complaint and to take action in accor | ||
| > | dance with our Community Guidelines and these Terms of Service, in a timely, non | > | dance with our Community Guidelines and these Terms of Service, in a timely, non | ||
| > | -discriminatory and diligent manner.Points of ContactIf you are a representative | > | -discriminatory and diligent manner.Points of ContactIf you are a representative | ||
| > | of a Member State of the European Union, the European Commission or the Europea | > | of a Member State of the European Union, the European Commission or the Europea | ||
| > | n Board for Digital Services you can communicate with us at the following email | > | n Board for Digital Services you can communicate with us at the following email | ||
| > | address: dsa[@]yahooinc.com. Our preferred language of communication is English. | > | address: dsa[@]yahooinc.com. Our preferred language of communication is English. | ||
| > | If you are a user residing within the European Union, the most direct way for us | > | If you are a user residing within the European Union, the most direct way for us | ||
| > | to address any query, concern, or complaint you may have under the DSA is by co | > | to address any query, concern, or complaint you may have under the DSA is by co | ||
| > | mpleting our DSA contact form. Alternatively you may send an email to dsaquery[@ | > | mpleting our DSA contact form. Alternatively you may send an email to dsaquery[@ | ||
| > | ]yahooinc.com with the following required information: your country of residence | > | ]yahooinc.com with the following required information: your country of residence | ||
| > | ; the Yahoo service you are contacting us about; a brief explanation of your que | > | ; the Yahoo service you are contacting us about; a brief explanation of your que | ||
| > | ry, concern or complaint. These points of contact cannot be used for any matter | > | ry, concern or complaint. These points of contact cannot be used for any matter | ||
| > | that is not related to the Digital Services Act. | > | that is not related to the Digital Services Act. | ||
| 35 | 35 | ||||
| t | 36 | _Last updated: 29 April 2026_ | t | 36 | _Last updated: 4 August 2026_ |