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Temu — Refund Policy
| Snapshot 2026-09-24 16:32 UTC | Snapshot 2026-09-28 08:17 UTC | ||||
|---|---|---|---|---|---|
| 144 | 144 | ||||
| 145 | For more information about Temu credits, please visit: About credit balance . | 145 | For more information about Temu credits, please visit: About credit balance . | ||
| 146 | 146 | ||||
| t | t | 147 | IX. If we are unable to proceed with your refund to your original payment method | ||
| > | because of an issue with your original payment account or a restriction from yo | ||||
| > | ur payment provider, we will notify you by email. You may choose to receive your | ||||
| > | refund as Temu credits. For any questions or assistance, you can contact our cu | ||||
| > | stomer service. | ||||
| 148 | |||||
| 147 | 6. Refund timeline | 149 | 6. Refund timeline | ||
| 148 | 150 | ||||
| 149 | Once the refund is processed, your financial institution will need additional ti | 151 | Once the refund is processed, your financial institution will need additional ti | ||
| > | me to have it reflected in your account. Refer to the following table for more d | > | me to have it reflected in your account. Refer to the following table for more d | ||
| > | etails. | > | etails. | ||