Side-by-side diff
Twitch — owned by Amazon — Privacy Policy
| Snapshot 2026-05-21 00:06 UTC | Snapshot 2026-05-21 00:41 UTC | ||||
|---|---|---|---|---|---|
| 6 | 6 | ||||
| 7 | 01/15/2026 See prior versions of Privacy Notice | 7 | 01/15/2026 See prior versions of Privacy Notice | ||
| 8 | 8 | ||||
| n | 9 | # **Twitch.tv Privacy Notice** | n | 9 | # **Twitch.tv Privacy Notice** |
| 10 | 10 | ||||
| n | 11 | Twitch Interactive Inc. and its affiliates are subsidiaries of Amazon.com, Inc. | n | 11 | Twitch Interactive Inc. and its affiliates are subsidiaries of Amazon.com, Inc. |
| > | (âAmazonâ). | > | (“Amazon”). | ||
| 12 | 12 | ||||
| n | 13 | This Twitch Privacy Notice applies to your use of the Twitch Services, available | n | 13 | This Twitch Privacy Notice applies to your use of the Twitch Services, available |
| > | on the Twitch website and any related websites, applications, services, or live | > | on the Twitch website and any related websites, applications, services, or live | ||
| > | (in-person) events provided, owned, or operated by Twitch Interactive, Inc. (wi | > | (in-person) events provided, owned, or operated by Twitch Interactive, Inc. (wi | ||
| > | th its affiliates, âTwitchâ) that link to this Privacy Notice (collectively, | > | th its affiliates, “Twitch”) that link to this Privacy Notice (collectively, the | ||
| > | the âTwitch Servicesâ). | > | “Twitch Services”). | ||
| 14 | 14 | ||||
| n | 15 | Twitch values the privacy of users, subscribers, publishers, members, and others | n | 15 | Twitch values the privacy of users, subscribers, publishers, members, and others |
| > | who visit and use Twitch Services (collectively or individually, âyouâ or â | > | who visit and use Twitch Services (collectively or individually, “you” or “user | ||
| > | usersâ) and wants you to be familiar with how we collect, use, and disclose | > | s”) and wants you to be familiar with how we collect, use, and disclose personal | ||
| > | personal information from and about you. | > | information from and about you. | ||
| 16 | 16 | ||||
| 17 | By visiting the Twitch website , setting up your Twitch account, or using the Tw | 17 | By visiting the Twitch website , setting up your Twitch account, or using the Tw | ||
| > | itch Services, you are accepting the practices described in this Privacy Notice, | > | itch Services, you are accepting the practices described in this Privacy Notice, | ||
| > | to the extent permitted by law. | > | to the extent permitted by law. | ||
| 18 | 18 | ||||
| n | 19 | For purposes of data protection laws, Twitch Interactive, Inc. located at 350 Bu | n | 19 | For purposes of data protection laws, Twitch Interactive, Inc. located at 350 Bu |
| > | sh Street, 2nd Floor, San Francisco, CA 94104, is the âdata controllerâ of y | > | sh Street, 2nd Floor, San Francisco, CA 94104, is the “data controller” of your | ||
| > | our information collected in connection with the Twitch Services. | > | information collected in connection with the Twitch Services. | ||
| 20 | 20 | ||||
| 21 | You may share personal information when using the Twitch Services. One such exam | 21 | You may share personal information when using the Twitch Services. One such exam | ||
| > | ple is when you provide information about yourself as part of the Twitch account | > | ple is when you provide information about yourself as part of the Twitch account | ||
| > | creation process. Another is when you take certain actions on the Twitch Servic | > | creation process. Another is when you take certain actions on the Twitch Servic | ||
| > | es that are public or intended to be public in nature, such as when you broadcas | > | es that are public or intended to be public in nature, such as when you broadcas | ||
| > | t content, participate in a chat room, post profile information, follow a channe | > | t content, participate in a chat room, post profile information, follow a channe | ||
| > | l, or subscribe to a channel. | > | l, or subscribe to a channel. | ||
| 22 | 22 | ||||
| 23 | Given the social nature of some of the Twitch Services, such information may be | 23 | Given the social nature of some of the Twitch Services, such information may be | ||
| > | collected, used, or disclosed by others who are part of that social interaction. | > | collected, used, or disclosed by others who are part of that social interaction. | ||
| > | In addition, some features of the Twitch Services are designed to provide other | > | In addition, some features of the Twitch Services are designed to provide other | ||
| > | s with information about user activity, such as identifying the user who created | > | s with information about user activity, such as identifying the user who created | ||
| > | a particular Clip or the subscription status of users for a given channel. We e | > | a particular Clip or the subscription status of users for a given channel. We e | ||
| > | ncourage you to be mindful of this when considering your activity on the Twitch | > | ncourage you to be mindful of this when considering your activity on the Twitch | ||
| > | Services. | > | Services. | ||
| 24 | 24 | ||||
| n | 25 | Storage and access to cookies that may be set in connection with the Twitch Serv | n | 25 | Storage and access to cookies that may be set in connection with the Twitch Serv |
| > | ices are governed by the Twitch Cookie Notice (âCookie Noticeâ). | > | ices are governed by the Twitch Cookie Notice (“Cookie Notice”). | ||
| 26 | 26 | ||||
| 27 | ## Table of Contents | 27 | ## Table of Contents | ||
| 28 | 28 | ||||
| 37 | - Do Not Track | 37 | - Do Not Track | ||
| 38 | - Data Security | 38 | - Data Security | ||
| 39 | - Retention of Your Information | 39 | - Retention of Your Information | ||
| n | 40 | - Childrenâs Privacy | n | 40 | - Children’s Privacy |
| 41 | - Merger or Sale | 41 | - Merger or Sale | ||
| 42 | - International Data Transfers | 42 | - International Data Transfers | ||
| 43 | - Changes and Updates to This Privacy Notice | 43 | - Changes and Updates to This Privacy Notice | ||
| 52 | 52 | ||||
| 53 | **Automatically Collected Information:** When you access the Twitch Services or | 53 | **Automatically Collected Information:** When you access the Twitch Services or | ||
| > | open one of our emails, we automatically record and store certain information ab | > | open one of our emails, we automatically record and store certain information ab | ||
| > | out your system by using cookies and other types of technologies. Cookies are sm | > | out your system by using cookies and other types of technologies. Cookies are sm | ||
| > | all text files containing a string of alphanumeric characters that are sent to y | > | all text files containing a string of alphanumeric characters that are sent to y | ||
| > | our browser. For information about what cookies are, how they work, how Twitch u | > | our browser. For information about what cookies are, how they work, how Twitch u | ||
| > | ses them, and how to remove them, please see Twitch Cookie Notice . | > | ses them, and how to remove them, please see Twitch Cookie Notice . | ||
| 54 | 54 | ||||
| n | 55 | Examples of such information we automatically collect include Internet Protocol | n | 55 | Examples of such information we automatically collect include Internet Protocol |
| > | address (âIP Addressâ), a unique user ID, device and browser types and ident | > | address (“IP Address”), a unique user ID, device and browser types and identifie | ||
| > | ifiers, referring and exit page addresses, software and system type, and informa | > | rs, referring and exit page addresses, software and system type, and information | ||
| > | tion about your interaction with Twitch Services. Examples of how Twitch uses au | > | about your interaction with Twitch Services. Examples of how Twitch uses automa | ||
| > | tomatically collected information include to: (a) automatically update the Twitc | > | tically collected information include to: (a) automatically update the Twitch ap | ||
| > | h application on your system; (b) remember your information so that you will not | > | plication on your system; (b) remember your information so that you will not hav | ||
| > | have to re-enter it during your visit or the next time you access the Twitch Se | > | e to re-enter it during your visit or the next time you access the Twitch Servic | ||
| > | rvices; (c) provide customized advertisements, content, and information; (d) mon | > | es; (c) provide customized advertisements, content, and information; (d) monitor | ||
| > | itor the effectiveness of marketing campaigns; (e) monitor and store aggregate s | > | the effectiveness of marketing campaigns; (e) monitor and store aggregate site | ||
| > | ite usage metrics such as total number of visitors and pages accessed; and (f) t | > | usage metrics such as total number of visitors and pages accessed; and (f) track | ||
| > | rack your entries, submissions, and status in any promotions or other activities | > | your entries, submissions, and status in any promotions or other activities. | ||
| > | . | ||||
| 56 | 56 | ||||
| n | 57 | **Twitch Live (in-person) Events:** Twitch holds live (in-person) events that ma | n | 57 | **Twitch Live (in-person) Events:** Twitch holds live (in-person) events that ma |
| > | y include creators, speakers, and exhibitors. These events will be photographed, | > | y include creators, speakers, and exhibitors. These events will be photographed, | ||
| > | recorded, and streamed, both by Twitch and by others, and these materials may b | > | recorded, and streamed, both by Twitch and by others, and these materials may b | ||
| > | e used for promotional purposes. In addition, attendeesâ badges may be scanned | > | e used for promotional purposes. In addition, attendees’ badges may be scanned w | ||
| > | with their permission. There will be various places where you may be given the | > | ith their permission. There will be various places where you may be given the op | ||
| > | option to, or experiences for which you may be required to, scan your badge. If | > | tion to, or experiences for which you may be required to, scan your badge. If yo | ||
| > | you scan your badge or agree to have your badge scanned by Twitch events staff, | > | u scan your badge or agree to have your badge scanned by Twitch events staff, th | ||
| > | the data will be used for various purposes such as analytics, promotional produc | > | e data will be used for various purposes such as analytics, promotional products | ||
| > | ts, or prize fulfillment consistent with this Notice. Exhibitors may offer to sc | > | , or prize fulfillment consistent with this Notice. Exhibitors may offer to scan | ||
| > | an your badge when you visit their area or events. By allowing exhibitors to sca | > | your badge when you visit their area or events. By allowing exhibitors to scan | ||
| > | n your badge, you acknowledge that Twitch may transfer your personal information | > | your badge, you acknowledge that Twitch may transfer your personal information t | ||
| > | to the exhibitor and that, once transferred, your personal information is subje | > | o the exhibitor and that, once transferred, your personal information is subject | ||
| > | ct to the exhibitorâs privacy notice, and the exhibitor may contact you direct | > | to the exhibitor’s privacy notice, and the exhibitor may contact you directly a | ||
| > | ly afterwards. | > | fterwards. | ||
| 58 | 58 | ||||
| 59 | **Information from Other Sources:** We may obtain additional information from th | 59 | **Information from Other Sources:** We may obtain additional information from th | ||
| > | ird parties and sources other than the Twitch Services. For example, we may obta | > | ird parties and sources other than the Twitch Services. For example, we may obta | ||
| > | in additional information from advertisers, games or services you use, or social | > | in additional information from advertisers, games or services you use, or social | ||
| > | media networks (such as Discord, Steam, or YouTube) for which you have approved | > | media networks (such as Discord, Steam, or YouTube) for which you have approved | ||
| > | our access, or where you have made such information publicly available. When yo | > | our access, or where you have made such information publicly available. When yo | ||
| > | u access the Twitch Services through social media networks or when you connect t | > | u access the Twitch Services through social media networks or when you connect t | ||
| > | he Twitch Services to social media networks, you are authorizing Twitch to colle | > | he Twitch Services to social media networks, you are authorizing Twitch to colle | ||
| > | ct, store, and use information, such as content and engagement information, in a | > | ct, store, and use information, such as content and engagement information, in a | ||
| > | ccordance with this Privacy Notice. We may also obtain information from third-pa | > | ccordance with this Privacy Notice. We may also obtain information from third-pa | ||
| > | rty services (such as Riot or Steam) regarding your use of such services, includ | > | rty services (such as Riot or Steam) regarding your use of such services, includ | ||
| > | ing information about your use of the content you choose to broadcast through th | > | ing information about your use of the content you choose to broadcast through th | ||
| > | e Twitch Services. We use this information to supplement the information we coll | > | e Twitch Services. We use this information to supplement the information we coll | ||
| > | ect about you to provide more relevant, safer experiences for you with the Twitc | > | ect about you to provide more relevant, safer experiences for you with the Twitc | ||
| > | h Services and improve the Twitch Services, analytics, and advertising. If we co | > | h Services and improve the Twitch Services, analytics, and advertising. If we co | ||
| > | mbine or associate information from other sources with information that we colle | > | mbine or associate information from other sources with information that we colle | ||
| > | ct through the Twitch Services, we will treat the combined information in accord | > | ct through the Twitch Services, we will treat the combined information in accord | ||
| > | ance with this Privacy Notice. | > | ance with this Privacy Notice. | ||
| 60 | 60 | ||||
| 61 | ## How Twitch Uses Personal Information | 61 | ## How Twitch Uses Personal Information | ||
| 62 | 62 | ||||
| n | 63 | Twitch uses such information to operate, maintain, enhance, provide, create, and | n | 63 | Twitch uses such information to operate, maintain, enhance, provide, create, and |
| > | develop all of the features, functionality, and services (new or existing) foun | > | develop all of the features, functionality, and services (new or existing) foun | ||
| > | d on the Twitch Services; provide security for our websites, products, software, | > | d on the Twitch Services; provide security for our websites, products, software, | ||
| > | applications, or live (in-person) events; manage relationships with Twitch acco | > | applications, or live (in-person) events; manage relationships with Twitch acco | ||
| > | unt holders ( for example, Partners, Affiliates), including making or receiving | > | unt holders ( for example, Partners, Affiliates), including making or receiving | ||
| > | payment; improve usersâ experience with Twitch by providing content recommenda | > | payment; improve users’ experience with Twitch by providing content recommendati | ||
| > | tions and by delivering content that we hope users will find relevant and intere | > | ons and by delivering content that we hope users will find relevant and interest | ||
| > | sting, including advertising and marketing messages; allow you to comment on con | > | ing, including advertising and marketing messages; allow you to comment on conte | ||
| > | tent, and participate in online games, contests, or rewards programs; prevent fr | > | nt, and participate in online games, contests, or rewards programs; prevent frau | ||
| > | aud and abuse; and understand the usage trends of our users. | > | d and abuse; and understand the usage trends of our users. | ||
| 64 | 64 | ||||
| 65 | We use your email address and/or telephone number to communicate with you, inclu | 65 | We use your email address and/or telephone number to communicate with you, inclu | ||
| > | ding to notify you of Twitch Services updates, for customer service, or to conta | > | ding to notify you of Twitch Services updates, for customer service, or to conta | ||
| > | ct you regarding any content that you have posted or downloaded from the Twitch | > | ct you regarding any content that you have posted or downloaded from the Twitch | ||
| > | Services. | > | Services. | ||
| 66 | 66 | ||||
| 67 | You may sign up to receive text message notifications. If you wish to stop recei | 67 | You may sign up to receive text message notifications. If you wish to stop recei | ||
| > | ving notifications by telephone, reply STOP to any text message from us. Note th | > | ving notifications by telephone, reply STOP to any text message from us. Note th | ||
| > | at we may still send you additional informational or transactional notifications | > | at we may still send you additional informational or transactional notifications | ||
| > | . | > | . | ||
| 68 | 68 | ||||
| n | 69 | Twitch may periodically send promotional materials or notifications to you relat | n | 69 | Twitch may periodically send promotional materials or notifications to you relat |
| > | ed to the Twitch Services. If you want to stop receiving promotional materials, | > | ed to the Twitch Services. If you want to stop receiving promotional materials, | ||
| > | you can go to your account settings once you have logged in to the Twitch Servic | > | you can go to your account settings once you have logged in to the Twitch Servic | ||
| > | es or follow the âunsubscribeâ instructions at the bottom of any email from | > | es or follow the ‘unsubscribe’ instructions at the bottom of any email from us. | ||
| > | us. If you have installed a mobile app and you wish to stop receiving push notif | > | If you have installed a mobile app and you wish to stop receiving push notificat | ||
| > | ications, you can change the settings either on your mobile device or through th | > | ions, you can change the settings either on your mobile device or through the ap | ||
| > | e app. | > | p. | ||
| 70 | 70 | ||||
| 71 | In order to meet legal obligations, Twitch may collect and process user informat | 71 | In order to meet legal obligations, Twitch may collect and process user informat | ||
| > | ion if we believe in good faith that such collection and processing is necessary | > | ion if we believe in good faith that such collection and processing is necessary | ||
| > | to comply with U.S. state and federal laws or other applicable laws around the | > | to comply with U.S. state and federal laws or other applicable laws around the | ||
| > | world (for example, in the country of your residence), or respond to a court ord | > | world (for example, in the country of your residence), or respond to a court ord | ||
| > | er, judicial, or other government request, subpoena, or warrant in the manner le | > | er, judicial, or other government request, subpoena, or warrant in the manner le | ||
| > | gally required. | > | gally required. | ||
| 72 | 72 | ||||
| 73 | We may also ask for your consent to process your personal information for a spec | 73 | We may also ask for your consent to process your personal information for a spec | ||
| > | ific purpose that we communicate to you. When you consent to our processing your | > | ific purpose that we communicate to you. When you consent to our processing your | ||
| > | personal information for a specified purpose, you may withdraw your consent at | > | personal information for a specified purpose, you may withdraw your consent at | ||
| > | any time and we will stop the processing of your data for that purpose. | > | any time and we will stop the processing of your data for that purpose. | ||
| 74 | 74 | ||||
| n | 75 | Twitch will rely on legal grounds to process your personal information to the ex | n | 75 | Twitch will rely on legal grounds to process your personal information to the ex |
| > | tent permitted by applicable law, which may include, without limitation: to hono | > | tent permitted by applicable law, which may include, without limitation: to hono | ||
| > | r contractual commitments, to take steps in anticipation of entering into contra | > | r contractual commitments, to take steps in anticipation of entering into contra | ||
| > | ct, to fulfill legal obligations, to document your consent, and to support Twitc | > | ct, to fulfill legal obligations, to document your consent, and to support Twitc | ||
| > | hâs legitimate interests. Some examples of these legitimate interests include: | > | h’s legitimate interests. Some examples of these legitimate interests include: m | ||
| > | monitoring and analyzing the use of Twitch services, communicating with registe | > | onitoring and analyzing the use of Twitch services, communicating with registere | ||
| > | red users through notifications or emails regarding Twitch products and services | > | d users through notifications or emails regarding Twitch products and services, | ||
| > | , advertising, responding to inquiries or complaints from potential or actual Tw | > | advertising, responding to inquiries or complaints from potential or actual Twit | ||
| > | itch users, taking appropriate or necessary actions to protect Twitch from poten | > | ch users, taking appropriate or necessary actions to protect Twitch from potenti | ||
| > | tial liability or from fraudulent, abusive, or unlawful uses; investigating and | > | al liability or from fraudulent, abusive, or unlawful uses; investigating and de | ||
| > | defending ourselves against third-party claims or allegations; protecting the se | > | fending ourselves against third-party claims or allegations; protecting the secu | ||
| > | curity or integrity of the Twitch Services; or protecting the rights, property, | > | rity or integrity of the Twitch Services; or protecting the rights, property, or | ||
| > | or safety of Twitch, our users, or others. | > | safety of Twitch, our users, or others. | ||
| 76 | 76 | ||||
| 77 | ## When Twitch Discloses Personal Information | 77 | ## When Twitch Discloses Personal Information | ||
| 78 | 78 | ||||
| n | 79 | Information about Twitch users is an important part of our business and our work | n | 79 | Information about Twitch users is an important part of our business and our work |
| > | to provide the best experience across Twitch services. We take seriously the re | > | to provide the best experience across Twitch services. We take seriously the re | ||
| > | sponsibility of safeguarding your personal information and honor the trust you p | > | sponsibility of safeguarding your personal information and honor the trust you p | ||
| > | lace in Twitch. Twitch is not in the business of selling our usersâ personal i | > | lace in Twitch. Twitch is not in the business of selling our users’ personal inf | ||
| > | nformation to others. Twitch shares personal data only as described below and wi | > | ormation to others. Twitch shares personal data only as described below and with | ||
| > | th our parent company, Amazon.com, Inc., and the subsidiaries of Amazon.com, Inc | > | our parent company, Amazon.com, Inc., and the subsidiaries of Amazon.com, Inc., | ||
| > | ., that are either subject to this Privacy Notice or follow practices at least a | > | that are either subject to this Privacy Notice or follow practices at least as | ||
| > | s protective as those described in this Privacy Notice. | > | protective as those described in this Privacy Notice. | ||
| 80 | 80 | ||||
| 81 | We disclose information to service providers working on our behalf, such as, to: | 81 | We disclose information to service providers working on our behalf, such as, to: | ||
| > | provide website hosting, maintenance, and security services; fulfill orders; co | > | provide website hosting, maintenance, and security services; fulfill orders; co | ||
| > | nduct data analysis and create reports; offer certain functionality; or assist T | > | nduct data analysis and create reports; offer certain functionality; or assist T | ||
| > | witch in improving the Twitch Services and creating new services and features. W | > | witch in improving the Twitch Services and creating new services and features. W | ||
| > | e require that these parties process such information in compliance with this Pr | > | e require that these parties process such information in compliance with this Pr | ||
| > | ivacy Notice, we authorize them to use the information only for the purposes for | > | ivacy Notice, we authorize them to use the information only for the purposes for | ||
| > | which it is provided to them, and we require them to use reasonable confidentia | > | which it is provided to them, and we require them to use reasonable confidentia | ||
| > | lity measures. | > | lity measures. | ||
| 82 | 82 | ||||
| n | 83 | Twitch may share personal information with, and receive personal information fro | n | 83 | Twitch may share personal information with, and receive personal information fro |
| > | m, our affiliates (meaning entities controlled by, controlling, or under common | > | m, our affiliates (meaning entities controlled by, controlling, or under common | ||
| > | control with Twitch), including Amazon.com, Inc. and its subsidiaries that are e | > | control with Twitch), including Amazon.com, Inc. and its subsidiaries that are e | ||
| > | ither subject to this Privacy Notice or follow practices at least as protective | > | ither subject to this Privacy Notice or follow practices at least as protective | ||
| > | as those described in this Privacy Notice. Personal information collected by Twi | > | as those described in this Privacy Notice. Personal information collected by Twi | ||
| > | tch may be combined with personal information about Amazon customers, and that c | > | tch may be combined with personal information about Amazon customers, and that c | ||
| > | ombined information may be used by both Twitch and Amazon to operate, provide, d | > | ombined information may be used by both Twitch and Amazon to operate, provide, d | ||
| > | evelop, and improve Amazonâs and Twitchâs products and services. | > | evelop, and improve Amazon’s and Twitch’s products and services. | ||
| 84 | 84 | ||||
| 85 | Twitch may disclose user information if we believe in good faith that such discl | 85 | Twitch may disclose user information if we believe in good faith that such discl | ||
| > | osure is necessary to comply with U.S. state and federal laws or other applicabl | > | osure is necessary to comply with U.S. state and federal laws or other applicabl | ||
| > | e laws around the world (for example, in the country of your residence), or resp | > | e laws around the world (for example, in the country of your residence), or resp | ||
| > | ond to a court order, judicial or other government request, subpoena, or warrant | > | ond to a court order, judicial or other government request, subpoena, or warrant | ||
| > | in the manner legally required. | > | in the manner legally required. | ||
| 86 | 86 | ||||
| 90 | 90 | ||||
| 91 | ## Data Subject Rights and Your Choices | 91 | ## Data Subject Rights and Your Choices | ||
| 92 | 92 | ||||
| n | 93 | Twitchâs Privacy Choices page describes your privacy options with respect to t | n | 93 | Twitch’s Privacy Choices page describes your privacy options with respect to the |
| > | he Twitch services, including information about how you may be able to review, u | > | Twitch services, including information about how you may be able to review, upd | ||
| > | pdate, or delete information that Twitch may have about you. You may decline to | > | ate, or delete information that Twitch may have about you. You may decline to sh | ||
| > | share certain information with Twitch, in which case Twitch may not be able to p | > | are certain information with Twitch, in which case Twitch may not be able to pro | ||
| > | rovide you with some of the features and functionality found on the Twitch Servi | > | vide you with some of the features and functionality found on the Twitch Service | ||
| > | ces. If you have created a Twitch Services account, depending on the service, yo | > | s. If you have created a Twitch Services account, depending on the service, you | ||
| > | u may be able to update your profile information and preferences or disable your | > | may be able to update your profile information and preferences or disable your a | ||
| > | account by logging in and going to the Twitch setting page . | > | ccount by logging in and going to the Twitch setting page . | ||
| 94 | 94 | ||||
| n | 95 | For other requests to review, update, delete, or otherwise limit Twitchâs use | n | 95 | For other requests to review, update, delete, or otherwise limit Twitch’s use of |
| > | of information that you have provided directly to Twitch, contact us through the | > | information that you have provided directly to Twitch, contact us through the “ | ||
| > | â Contact Support Page â under the âPrivacy Questionsâ category. To pro | > | Contact Support Page ” under the “Privacy Questions” category. To protect your | ||
| > | tect your privacy and security, we may take steps to verify your identity before | > | privacy and security, we may take steps to verify your identity before granting | ||
| > | granting you access or making corrections to your information. You are always r | > | you access or making corrections to your information. You are always responsible | ||
| > | esponsible for maintaining the secrecy of your unique password and account infor | > | for maintaining the secrecy of your unique password and account information at | ||
| > | mation at all times. | > | all times. | ||
| 96 | 96 | ||||
| 97 | We will comply with valid requests to exercise your data subject rights in accor | 97 | We will comply with valid requests to exercise your data subject rights in accor | ||
| > | dance with the applicable laws in your region. Please note that in some circumst | > | dance with the applicable laws in your region. Please note that in some circumst | ||
| > | ances, we may need to keep processing your information for certain legitimate in | > | ances, we may need to keep processing your information for certain legitimate in | ||
| > | terests or to comply with a legal obligation. If these rights apply to you, they | > | terests or to comply with a legal obligation. If these rights apply to you, they | ||
| > | may permit you to request that we: | > | may permit you to request that we: | ||
| 98 | 98 | ||||
| 104 | - Transfer your personal information to a third-party provider of services. | 104 | - Transfer your personal information to a third-party provider of services. | ||
| 105 | - Revoke consent that you previously provided for the processing of your persona | 105 | - Revoke consent that you previously provided for the processing of your persona | ||
| > | l information. | > | l information. | ||
| 106 | 106 | ||||
| n | 107 | For more information on how to exercise these rights, please proceed to our â | n | 107 | For more information on how to exercise these rights, please proceed to our “ Pr |
| > | Privacy Choice sâ page. If applicable, you may make a complaint to the data pr | > | ivacy Choice s” page. If applicable, you may make a complaint to the data protec | ||
| > | otection supervisory authority in the country where you are based. Alternatively | > | tion supervisory authority in the country where you are based. Alternatively, yo | ||
| > | , you may seek a remedy through local courts if you believe your rights have bee | > | u may seek a remedy through local courts if you believe your rights have been br | ||
| > | n breached. | > | eached. | ||
| 108 | 108 | ||||
| 109 | ## Account Closure and Deletion | 109 | ## Account Closure and Deletion | ||
| 110 | 110 | ||||
| n | 111 | If you would like to close your account and delete your profile information, ple | n | 111 | If you would like to close your account and delete your profile information, ple |
| > | ase go to the Delete Account page. For Twitch Services other than the Twitch web | > | ase go to the Delete Account page. For Twitch Services other than the Twitch web | ||
| > | site and application, you may inquire about updating or deleting information whi | > | site and application, you may inquire about updating or deleting information whi | ||
| > | ch may be processed by Twitch through the Contact Support page under the âPriv | > | ch may be processed by Twitch through the Contact Support page under the “Privac | ||
| > | acy Questionsâ category. If you close your account, Twitch may retain certain | > | y Questions” category. If you close your account, Twitch may retain certain info | ||
| > | information about you for the activities described in this Privacy Notice, or as | > | rmation about you for the activities described in this Privacy Notice, or as per | ||
| > | permitted or required by applicable law. | > | mitted or required by applicable law. | ||
| 112 | 112 | ||||
| 113 | ## Third-Party Services and Websites | 113 | ## Third-Party Services and Websites | ||
| 114 | 114 | ||||
| 118 | 118 | ||||
| 119 | ## Extensions and Applications | 119 | ## Extensions and Applications | ||
| 120 | 120 | ||||
| n | 121 | The Twitch Extensions program allows creators to embed interactive, custom, thir | n | 121 | The Twitch Extensions program allows creators to embed interactive, custom, thir |
| > | d-party content and applications on their channel pages. You can find out more a | > | d-party content and applications on their channel pages. You can find out more a | ||
| > | bout the specific Extension(s) operating on a given channel by clicking on the a | > | bout the specific Extension(s) operating on a given channel by clicking on the a | ||
| > | ttribution links or icons that Twitch will make available on the channel page, f | > | ttribution links or icons that Twitch will make available on the channel page, f | ||
| > | or example, on the Twitch video player or at the bottom of an Extensionâs pane | > | or example, on the Twitch video player or at the bottom of an Extension’s panel. | ||
| > | l. | ||||
| 122 | 122 | ||||
| n | 123 | Interaction by a viewer with an Extension or with the channel on which the Exten | n | 123 | Interaction by a viewer with an Extension or with the channel on which the Exten |
| > | sion is activated will provide the developer that operates the Extension with vi | > | sion is activated will provide the developer that operates the Extension with vi | ||
| > | ewer information of the nature described above in âAutomatically Collected Inf | > | ewer information of the nature described above in “Automatically Collected Infor | ||
| > | ormation.â Twitch does not provide access to your username or ID to third-part | > | mation.” Twitch does not provide access to your username or ID to third-party Ex | ||
| > | y Extension developers as part of the Twitch Extensions program unless you click | > | tension developers as part of the Twitch Extensions program unless you click “Gr | ||
| > | âGrant Accessâ within the Extension or you install an Extension on your cha | > | ant Access” within the Extension or you install an Extension on your channel. Yo | ||
| > | nnel. You are responsible for any information you provide to the developer indep | > | u are responsible for any information you provide to the developer independently | ||
| > | endently, for example, through a web form on the Extension or visiting that deve | > | , for example, through a web form on the Extension or visiting that developer’s | ||
| > | loperâs website. | > | website. | ||
| 124 | 124 | ||||
| n | 125 | Developers may also create Applications that are not located on channel pages or | n | 125 | Developers may also create Applications that are not located on channel pages or |
| > | on Twitch. We require Extension and Application developers to process data abou | > | on Twitch. We require Extension and Application developers to process data abou | ||
| > | t you only for the purposes set forth in our Developer Services Agreement . We e | > | t you only for the purposes set forth in our Developer Services Agreement . We e | ||
| > | ncourage you to visit the respective Applicationâs website or Extensionâs de | > | ncourage you to visit the respective Application’s website or Extension’s detail | ||
| > | tail page to review any privacy policy posted by the developer, which may includ | > | page to review any privacy policy posted by the developer, which may include ad | ||
| > | e additional information on their privacy practices. | > | ditional information on their privacy practices. | ||
| 126 | 126 | ||||
| 127 | ## Advertisers and Analytics Providers | 127 | ## Advertisers and Analytics Providers | ||
| 128 | 128 | ||||
| n | 129 | Twitch may use third-party Web analytics services in connection with the Twitch | n | 129 | Twitch may use third-party Web analytics services in connection with the Twitch |
| > | Services. These service providers use a variety of tracking technologies such as | > | Services. These service providers use a variety of tracking technologies such as | ||
| > | cookies to analyze how users use the Twitch Services. The information collected | > | cookies to analyze how users use the Twitch Services. The information collected | ||
| > | (described above in âAutomatically Collected Informationâ) may be shared wi | > | (described above in “Automatically Collected Information”) may be shared with o | ||
| > | th or collected directly by these services and processed to evaluate your use of | > | r collected directly by these services and processed to evaluate your use of the | ||
| > | the Twitch Services. | > | Twitch Services. | ||
| 130 | 130 | ||||
| n | 131 | Twitch may also work with third-party ad networks, advertisers, and advertising | n | 131 | Twitch may also work with third-party ad networks, advertisers, and advertising |
| > | analytics providers to target (and measure the performance of) ads to you both o | > | analytics providers to target (and measure the performance of) ads to you both o | ||
| > | n and off the Twitch Services. We may share with these third parties (or they ma | > | n and off the Twitch Services. We may share with these third parties (or they ma | ||
| > | y directly collect) data such as cookie and mobile ad identifiers in order to en | > | y directly collect) data such as cookie and mobile ad identifiers in order to en | ||
| > | gage in advertising activity (including to understand how you respond to adverti | > | gage in advertising activity (including to understand how you respond to adverti | ||
| > | sements and to serve relevant ads). Twitch also works with third parties to serv | > | sements and to serve relevant ads). Twitch also works with third parties to serv | ||
| > | e ads to you off Twitch Services. When we do so, we may share information such a | > | e ads to you off Twitch Services. When we do so, we may share information such a | ||
| > | s your email address or resettable device identifier for a specific advertising | > | s your email address or resettable device identifier for a specific advertising | ||
| > | partner to âmatchâ the information that they may have about you. | > | partner to “match” the information that they may have about you. | ||
| 132 | 132 | ||||
| n | 133 | Advertisers on Twitch, or representatives or service providers working on their | n | 133 | Advertisers on Twitch, or representatives or service providers working on their |
| > | behalf (âTwitch Advertisersâ), sometimes use technology to serve ads that ap | > | behalf (“Twitch Advertisers”), sometimes use technology to serve ads that appear | ||
| > | pear on our services directly to your device. They automatically receive certain | > | on our services directly to your device. They automatically receive certain dat | ||
| > | data, such as your IP address, when this happens. They may also use cookies (or | > | a, such as your IP address, when this happens. They may also use cookies (or sim | ||
| > | similar technologies) to measure the effectiveness of their ads and to personal | > | ilar technologies) to measure the effectiveness of their ads and to personalize | ||
| > | ize ad content. This Privacy Notice does not apply to, and we cannot control, th | > | ad content. This Privacy Notice does not apply to, and we cannot control, the tr | ||
| > | e tracking technologies and activities of Twitch Advertisers, and you should con | > | acking technologies and activities of Twitch Advertisers, and you should consult | ||
| > | sult their respective privacy policies. For more information about Twitch Advert | > | their respective privacy policies. For more information about Twitch Advertiser | ||
| > | isers and similar entities that use these technologies, and to opt-out of their | > | s and similar entities that use these technologies, and to opt-out of their adve | ||
| > | advertising practices, please visit our Privacy Choices page. | > | rtising practices, please visit our Privacy Choices page. | ||
| 134 | 134 | ||||
| 135 | ## Do Not Track | 135 | ## Do Not Track | ||
| 136 | 136 | ||||
| n | 137 | Do Not Track (âDNTâ) is a privacy preference that users can set in certain w | n | 137 | Do Not Track (“DNT”) is a privacy preference that users can set in certain web b |
| > | eb browsers. DNT is a way for users to inform websites and services that they do | > | rowsers. DNT is a way for users to inform websites and services that they do not | ||
| > | not want certain information about their webpage visits collected over time and | > | want certain information about their webpage visits collected over time and acr | ||
| > | across websites or online services. We are committed to providing you with mean | > | oss websites or online services. We are committed to providing you with meaningf | ||
| > | ingful choices about the information collected on our website for third-party pu | > | ul choices about the information collected on our website for third-party purpos | ||
| > | rposes, and that is why we provide the âNetwork Advertising Initiativeâ, â | > | es, and that is why we provide the “Network Advertising Initiative”, “Your Onlin | ||
| > | Your Online Choicesâ, and the âDigital Advertising Allianceâ opt-out links | > | e Choices”, and the “Digital Advertising Alliance” opt-out links above. However, | ||
| > | above. However, Twitch does not recognize or respond to browser-initiated DNT s | > | Twitch does not recognize or respond to browser-initiated DNT signals. | ||
| > | ignals. | ||||
| 138 | 138 | ||||
| 139 | ## Data Security | 139 | ## Data Security | ||
| 140 | 140 | ||||
| 144 | 144 | ||||
| 145 | Twitch maintains data related to your usage of Twitch for as long as it is requi | 145 | Twitch maintains data related to your usage of Twitch for as long as it is requi | ||
| > | red to fulfill the relevant purposes described in this Privacy Notice, as may be | > | red to fulfill the relevant purposes described in this Privacy Notice, as may be | ||
| > | required (or permitted) by law such as for tax and accounting purposes, or as o | > | required (or permitted) by law such as for tax and accounting purposes, or as o | ||
| > | therwise communicated to you. Once you have asked us to close your account and d | > | therwise communicated to you. Once you have asked us to close your account and d | ||
| > | elete your profile information, we will delete all information that we are not r | > | elete your profile information, we will delete all information that we are not r | ||
| > | equired or permitted to retain by law. | > | equired or permitted to retain by law. | ||
| 146 | 146 | ||||
| n | 147 | ## Childrenâs Privacy | n | 147 | ## Children’s Privacy |
| 148 | 148 | ||||
| 149 | IF YOU ARE UNDER 13 YEARS OF AGE, OR THE MINIMUM AGE REQUIRED WHERE YOU LIVE IF | 149 | IF YOU ARE UNDER 13 YEARS OF AGE, OR THE MINIMUM AGE REQUIRED WHERE YOU LIVE IF | ||
| > | IT IS OLDER THAN 13, THEN YOU MAY NOT USE OR ACCESS THE TWITCH SERVICES AT ANY T | > | IT IS OLDER THAN 13, THEN YOU MAY NOT USE OR ACCESS THE TWITCH SERVICES AT ANY T | ||
| > | IME OR IN ANY MANNER. | > | IME OR IN ANY MANNER. | ||
| 150 | 150 | ||||
| n | 151 | Protecting the privacy of young children is especially important. For that reaso | n | 151 | Protecting the privacy of young children is especially important. For that reaso |
| > | n, Twitch does not knowingly collect or maintain personal information (as define | > | n, Twitch does not knowingly collect or maintain personal information (as define | ||
| > | d by the United States Childrenâs Online Privacy Protection Act) from persons | > | d by the United States Children’s Online Privacy Protection Act) from persons un | ||
| > | under the age of 13, the age of 16 in Australia, or the minimum age required for | > | der the age of 13, the age of 16 in Australia, or the minimum age required for u | ||
| > | use of the Twitch Services in your jurisdiction of residence if that age is old | > | se of the Twitch Services in your jurisdiction of residence if that age is older | ||
| > | er than 13 (the âMinimum Ageâ). If Twitch learns that personal information o | > | than 13 (the “Minimum Age”). If Twitch learns that personal information of pers | ||
| > | f persons under the Minimum Age has been collected on or through the Twitch Serv | > | ons under the Minimum Age has been collected on or through the Twitch Services, | ||
| > | ices, Twitch will take appropriate steps to delete this information. | > | Twitch will take appropriate steps to delete this information. | ||
| 152 | 152 | ||||
| n | 153 | If you are the parent or legal guardian of a child under the Minimum Age who has | n | 153 | If you are the parent or legal guardian of a child under the Minimum Age who has |
| > | created an account on the Twitch Services, then please contact us through the C | > | created an account on the Twitch Services, then please contact us through the C | ||
| > | ontact Support page under the âPrivacy Questionsâ category to have that chil | > | ontact Support page under the “Privacy Questions” category to have that child’s | ||
| > | dâs account terminated and personal information deleted. | > | account terminated and personal information deleted. | ||
| 154 | 154 | ||||
| 155 | For residents of countries and regions where the processing of personal informat | 155 | For residents of countries and regions where the processing of personal informat | ||
| > | ion is based on consent, Twitch will not knowingly engage in that processing for | > | ion is based on consent, Twitch will not knowingly engage in that processing for | ||
| > | users under the age of consent established by applicable data protection law. I | > | users under the age of consent established by applicable data protection law. I | ||
| > | f we learn that we are engaged in that processing with such users, we will halt | > | f we learn that we are engaged in that processing with such users, we will halt | ||
| > | such processing and will take reasonable measures to promptly remove applicable | > | such processing and will take reasonable measures to promptly remove applicable | ||
| > | information from our records. | > | information from our records. | ||
| 156 | 156 | ||||
| 170 | 170 | ||||
| 171 | ## Twitch Contact Information | 171 | ## Twitch Contact Information | ||
| 172 | 172 | ||||
| n | 173 | Please contact Twitch with any questions or comments about this Privacy Notice a | n | 173 | Please contact Twitch with any questions or comments about this Privacy Notice a |
| > | t 350 Bush Street, 2nd Floor, San Francisco, CA 94104, visit the Contact Support | > | t 350 Bush Street, 2nd Floor, San Francisco, CA 94104, visit the Contact Support | ||
| > | page under the âPrivacyâ category, or send an email to privacy@twitch.tv . | > | page under the “Privacy” category, or send an email to privacy@twitch.tv . Our | ||
| > | Our Data Protection Officer (DPO) can also be contacted at privacy@twitch.tv . W | > | Data Protection Officer (DPO) can also be contacted at privacy@twitch.tv . We wi | ||
| > | e will respond to your inquiry within 30 days of its receipt. If you are a Calif | > | ll respond to your inquiry within 30 days of its receipt. If you are a Californi | ||
| > | ornia resident, you may have information emailed to you by sending a letter to t | > | a resident, you may have information emailed to you by sending a letter to the f | ||
| > | he foregoing address with your email address and your request for information. | > | oregoing address with your email address and your request for information. | ||
| 174 | 174 | ||||
| n | 175 | Twitch UK Limited has been designated by Twitch Interactive, Inc. as its represe | n | 175 | Twitch UK Limited has been designated by Twitch Interactive, Inc. as its represe |
| > | ntative under the UK General Data Protection Regulation (UK GDPR) for residents | > | ntative under the UK General Data Protection Regulation (UK GDPR) for residents | ||
| > | of the UK. Please contact Twitch UK with any questions (including questions abou | > | of the UK. Please contact Twitch UK with any questions (including questions abou | ||
| > | t your rights) or comments about this Privacy Notice at Twitch UK Limited, 1 New | > | t your rights) or comments about this Privacy Notice at Twitch UK Limited, 1 New | ||
| > | Oxford Street WC1A 1BA, UK, visit the Contact Support page under the âPrivacy | > | Oxford Street WC1A 1BA, UK, visit the Contact Support page under the “Privacy Q | ||
| > | Questionsâ category, or send an email to privacy@twitch.tv . | > | uestions” category, or send an email to privacy@twitch.tv . | ||
| 176 | 176 | ||||
| t | 177 | Twitch Interactive Germany, GmbH has been designated by Twitch Interactive, Inc. | t | 177 | Twitch Interactive Germany, GmbH has been designated by Twitch Interactive, Inc. |
| > | as its representative under the EU General Data Protection Directive (GDPR) for | > | as its representative under the EU General Data Protection Directive (GDPR) for | ||
| > | residents of the European Union and its member states. Please contact Twitch Ge | > | residents of the European Union and its member states. Please contact Twitch Ge | ||
| > | rmany with any questions (including questions about your rights) or comments abo | > | rmany with any questions (including questions about your rights) or comments abo | ||
| > | ut this Privacy Notice at Twitch Interactive Germany GmbH, Marcel-Breuer-Str. 12 | > | ut this Privacy Notice at Twitch Interactive Germany GmbH, Marcel-Breuer-Str. 12 | ||
| > | , 80807 München, Germany, visit the Contact Support page under the âPrivacyâ | > | , 80807 München, Germany, visit the Contact Support page under the “Privacy” cat | ||
| > | category, or send an email to privacy@twitch.tv . | > | egory, or send an email to privacy@twitch.tv . | ||
| 178 | 178 | ||||
| 179 | ## Additional Information for Certain Jurisdictions | 179 | ## Additional Information for Certain Jurisdictions | ||
| 180 | 180 | ||||