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JPMorgan Chase — Children’s Privacy Policy
| Snapshot 2026-05-21 00:19 UTC | Snapshot 2026-05-21 00:40 UTC | ||||
|---|---|---|---|---|---|
| 7 | 7 | ||||
| 8 | LAST UPDATED: APRIL 2026 | 8 | LAST UPDATED: APRIL 2026 | ||
| 9 | 9 | ||||
| n | 10 | ## Childrenâs Privacy Policy | n | 10 | ## Children’s Privacy Policy |
| 11 | 11 | ||||
| 12 | Printer Friendly version (PDF) | 12 | Printer Friendly version (PDF) | ||
| 13 | 13 | ||||
| n | 14 | Your childâs privacy is important to us. This Childrenâs Privacy Policy cove | n | 14 | Your child’s privacy is important to us. This Children’s Privacy Policy covers t |
| > | rs the Chase First Bankingâ program. It explains how we collect, use, and disc | > | he Chase First Banking℠ program. It explains how we collect, use, and disclose p | ||
| > | lose personal information collected online from children under the age of 13 in | > | ersonal information collected online from children under the age of 13 in compli | ||
| > | compliance with the Childrenâs Online Privacy Protection Act (âCOPPAâ). Al | > | ance with the Children’s Online Privacy Protection Act (“COPPA”). All informatio | ||
| > | l information below and references to âYour Childâ pertain exclusively to ch | > | n below and references to “Your Child” pertain exclusively to children under the | ||
| > | ildren under the age of 13. For more information on Chaseâs privacy and securi | > | age of 13. For more information on Chase’s privacy and security practices for C | ||
| > | ty practices for Chase online services, please go to our Online Privacy Policy . | > | hase online services, please go to our Online Privacy Policy . | ||
| 15 | 15 | ||||
| 16 | ### Personal Information We Collect About Your Child | 16 | ### Personal Information We Collect About Your Child | ||
| 17 | 17 | ||||
| 18 | Before your child uses Chase First Banking, you'll enroll them into the program | 18 | Before your child uses Chase First Banking, you'll enroll them into the program | ||
| > | and consent to our collection, use, and disclosure of their personal information | > | and consent to our collection, use, and disclosure of their personal information | ||
| > | in connection with their participation in Chase First Banking. We won't require | > | in connection with their participation in Chase First Banking. We won't require | ||
| > | your child to disclose more personal information than is necessary to interact | > | your child to disclose more personal information than is necessary to interact | ||
| > | with the program. | > | with the program. | ||
| 19 | 19 | ||||
| n | 20 | During enrollment you'll provide your childâs name, date of birth, and address | n | 20 | During enrollment you'll provide your child’s name, date of birth, and address. |
| > | . We also require an email address for your child but you can opt to put your e | > | We also require an email address for your child but you can opt to put your ema | ||
| > | mail address if your child doesn't have one. You're required to create a userna | > | il address if your child doesn't have one. You're required to create a username | ||
| > | me/password for the childâs online account access. When your child uses Chase | > | /password for the child’s online account access. When your child uses Chase Fir | ||
| > | First Banking, they'll have the ability to make changes to their personal infor | > | st Banking, they'll have the ability to make changes to their personal informati | ||
| > | mation such as their: | > | on such as their: | ||
| 21 | 21 | ||||
| 22 | - account nickname | 22 | - account nickname | ||
| 23 | - telephone number(s) | 23 | - telephone number(s) | ||
| 29 | 29 | ||||
| 30 | #### Usage and Other Information | 30 | #### Usage and Other Information | ||
| 31 | 31 | ||||
| n | 32 | In addition to the personal information described above, we may collect certain | n | 32 | In addition to the personal information described above, we may collect certain |
| > | information about your childâs use of our online services. For example, we may | > | information about your child’s use of our online services. For example, we may c | ||
| > | capture the IP address of the device they use to connect to the online service, | > | apture the IP address of the device they use to connect to the online service, t | ||
| > | the type of operating system and browser they use, and information about the si | > | he type of operating system and browser they use, and information about the site | ||
| > | te they came from, the parts of our online service they access, and the site the | > | they came from, the parts of our online service they access, and the site they | ||
| > | y go to next. We or our partners may also use cookies, web beacons or other tech | > | go to next. We or our partners may also use cookies, web beacons or other techno | ||
| > | nologies to collect and store other information about their visit to, or use of, | > | logies to collect and store other information about their visit to, or use of, o | ||
| > | our online services. In addition, we may later associate the usage and other in | > | ur online services. In addition, we may later associate the usage and other info | ||
| > | formation we collect online with personal information about them. | > | rmation we collect online with personal information about them. | ||
| 33 | 33 | ||||
| 34 | We (and service providers acting on our behalf) may collect persistent identifie | 34 | We (and service providers acting on our behalf) may collect persistent identifie | ||
| > | rs (such as a device identifier, IP address or cookie identifier) to support our | > | rs (such as a device identifier, IP address or cookie identifier) to support our | ||
| > | internal operations of our online services, such as maintaining and analyzing s | > | internal operations of our online services, such as maintaining and analyzing s | ||
| > | ervice functionality, performing analytics and protecting against fraud, securit | > | ervice functionality, performing analytics and protecting against fraud, securit | ||
| > | y risks, and errors. | > | y risks, and errors. | ||
| 35 | 35 | ||||
| 44 | We use the information discussed above in a number of ways, such as: | 44 | We use the information discussed above in a number of ways, such as: | ||
| 45 | 45 | ||||
| 46 | - Processing transactions; | 46 | - Processing transactions; | ||
| n | 47 | - Verifying your childâs identity (such as when they access their account info | n | 47 | - Verifying your child’s identity (such as when they access their account inform |
| > | rmation); | > | ation); | ||
| 48 | - Preventing fraud and enhancing the security of their account or our online ser | 48 | - Preventing fraud and enhancing the security of their account or our online ser | ||
| > | vices; | > | vices; | ||
| 49 | - Responding to their requests and communicating with them (which will include s | 49 | - Responding to their requests and communicating with them (which will include s | ||
| > | ending any text or email account alerts that are activated for the account) | > | ending any text or email account alerts that are activated for the account) | ||
| 50 | - Managing their preferences; | 50 | - Managing their preferences; | ||
| 51 | - Performing analytics concerning their use of our online services; | 51 | - Performing analytics concerning their use of our online services; | ||
| 52 | - Operating, evaluating and improving our business (including developing new pro | 52 | - Operating, evaluating and improving our business (including developing new pro | ||
| > | ducts and services; improving existing products and services; performing data an | > | ducts and services; improving existing products and services; performing data an | ||
| > | alytics; and performing accounting, auditing and other internal functions); | > | alytics; and performing accounting, auditing and other internal functions); | ||
| 53 | - Complying with and enforcing applicable legal requirements, relevant industry | 53 | - Complying with and enforcing applicable legal requirements, relevant industry | ||
| > | standards, contractual obligations and our policies; and | > | standards, contractual obligations and our policies; and | ||
| n | 54 | - For any other purposes that we may specifically disclose to you during enrollm | n | 54 | - For any other purposes that we may specifically disclose to you during enrollm |
| > | ent or in connection with your or your childâs use of Chase First Banking. | > | ent or in connection with your or your child’s use of Chase First Banking. | ||
| 55 | 55 | ||||
| 56 | We may also use data that we collect on an aggregate or anonymous basis (such th | 56 | We may also use data that we collect on an aggregate or anonymous basis (such th | ||
| > | at it doesn't identify you or your child) for various business purposes, where p | > | at it doesn't identify you or your child) for various business purposes, where p | ||
| > | ermissible under applicable laws and regulations. | > | ermissible under applicable laws and regulations. | ||
| 57 | 57 | ||||
| 63 | - Successors or affiliates in connection with a corporate transaction, such as a | 63 | - Successors or affiliates in connection with a corporate transaction, such as a | ||
| > | sale, consolidation or merger of Chase businesses; | > | sale, consolidation or merger of Chase businesses; | ||
| 64 | - Governmental, legal, regulatory, or other similar authorities and/or local gov | 64 | - Governmental, legal, regulatory, or other similar authorities and/or local gov | ||
| > | ernment agencies, upon request or where required; | > | ernment agencies, upon request or where required; | ||
| 65 | - Others to comply with legal requirements such as the demands of applicable sub | 65 | - Others to comply with legal requirements such as the demands of applicable sub | ||
| > | poenas and court orders; to verify or enforce our terms of use, our other rights | > | poenas and court orders; to verify or enforce our terms of use, our other rights | ||
| > | , or other applicable policies; to address fraud, security or technical issues; | > | , or other applicable policies; to address fraud, security or technical issues; | ||
| > | to respond to an emergency or otherwise to protect the rights, property or secur | > | to respond to an emergency or otherwise to protect the rights, property or secur | ||
| > | ity of our customers or third parties; | > | ity of our customers or third parties; | ||
| n | 66 | - Other parties, if you direct or consent to us disclosing your childâs person | n | 66 | - Other parties, if you direct or consent to us disclosing your child’s personal |
| > | al information to them. | > | information to them. | ||
| 67 | 67 | ||||
| 68 | #### Retention of Personal Information | 68 | #### Retention of Personal Information | ||
| 69 | 69 | ||||
| n | 70 | We take reasonable steps designed to ensure that your childâs personal informa | n | 70 | We take reasonable steps designed to ensure that your child’s personal informati |
| > | tion is only processed for the minimum period necessary for the purposes for whi | > | on is only processed for the minimum period necessary for the purposes for which | ||
| > | ch it was collected. The criteria for determining the duration for which we will | > | it was collected. The criteria for determining the duration for which we will r | ||
| > | retain your childâs personal information are as follows: | > | etain your child’s personal information are as follows: | ||
| 71 | 71 | ||||
| n | 72 | - We will retain copies of your childâs personal information in a form that pe | n | 72 | - We will retain copies of your child’s personal information in a form that perm |
| > | rmits identification only for as long as: | > | its identification only for as long as: | ||
| 73 | We maintain an ongoing relationship (e.g., while your child is still receiving s | 73 | We maintain an ongoing relationship (e.g., while your child is still receiving s | ||
| > | ervices from us); or | > | ervices from us); or | ||
| n | 74 | Your childâs personal information is necessary in connection with the purposes | n | 74 | Your child’s personal information is necessary in connection with the purposes f |
| > | for which it was collected | > | or which it was collected | ||
| 75 | 75 | ||||
| 76 | plus: | 76 | plus: | ||
| n | 77 | - We will retain copies of your childâs personal information for the duration | n | 77 | - We will retain copies of your child’s personal information for the duration of |
| > | of any applicable limitation period under applicable law; and where required by | > | any applicable limitation period under applicable law; and where required by ap | ||
| > | applicable law or a retention policy established in accordance with applicable l | > | plicable law or a retention policy established in accordance with applicable law | ||
| > | aw. | > | . | ||
| 78 | 78 | ||||
| n | 79 | In addition, if any relevant legal claims are anticipated/brought, we may contin | n | 79 | In addition, if any relevant legal claims are anticipated/brought, we may contin |
| > | ue to retain your childâs personal information for such additional periods as | > | ue to retain your child’s personal information for such additional periods as ar | ||
| > | are necessary in connection with that claim. | > | e necessary in connection with that claim. | ||
| 80 | 80 | ||||
| 81 | Once the periods above have concluded, each to the extent applicable or permitte | 81 | Once the periods above have concluded, each to the extent applicable or permitte | ||
| > | d by applicable law, we will permanently destroy the relevant personal informati | > | d by applicable law, we will permanently destroy the relevant personal informati | ||
| > | on or delete it (i.e., remove personal information such that it is not maintaine | > | on or delete it (i.e., remove personal information such that it is not maintaine | ||
| > | d in retrievable form and cannot be retrieved in the normal course of business). | > | d in retrievable form and cannot be retrieved in the normal course of business). | ||
| 82 | 82 | ||||
| 88 | - refuse to allow further use or online collection of personal information from | 88 | - refuse to allow further use or online collection of personal information from | ||
| > | your child; and | > | your child; and | ||
| 89 | - delete the personal information collected online from your child (unless we're | 89 | - delete the personal information collected online from your child (unless we're | ||
| > | required by law to retain). | > | required by law to retain). | ||
| 90 | 90 | ||||
| n | 91 | Chase First Banking is an online interactive experience. **If you donât want u | n | 91 | Chase First Banking is an online interactive experience. **If you don’t want us |
| > | s to continue to collect or use your childâs personal information, or if you a | > | to continue to collect or use your child’s personal information, or if you ask u | ||
| > | sk us to delete it, weâre required to remove their online profile and close th | > | s to delete it, we’re required to remove their online profile and close the Chas | ||
| > | e Chase First Banking account.** | > | e First Banking account.** | ||
| 92 | 92 | ||||
| t | 93 | **To exercise any of these rights, please go to your Chase First Banking account | t | 93 | **To exercise any of these rights, please go to your Chase First Banking account |
| > | on your account dashboard and choose âChildrenâs Online Privacyâ or go to | > | on your account dashboard and choose “Children’s Online Privacy” or go to Child | ||
| > | Childrenâs Privacy Request and follow the instructions provided.** | > | ren’s Privacy Request and follow the instructions provided.** | ||
| 94 | 94 | ||||
| 95 | #### Contact Details | 95 | #### Contact Details | ||
| 96 | 96 | ||||