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Hilton Worldwide Holdings — Hilton Global Privacy Statement
| Snapshot 2026-06-17 21:55 UTC | Snapshot 2026-09-11 08:27 UTC | ||||
|---|---|---|---|---|---|
| f | 1 | # HILTON GLOBAL PRIVACY STATEMENT | f | 1 | # HILTON GLOBAL PRIVACY STATEMENT |
| 2 | 2 | ||||
| n | 3 | Last updated: May 4, 2026 | n | 3 | Last updated: August 31, 2026 |
| 4 | 4 | ||||
| 5 | 1. Introduction | 5 | 1. Introduction | ||
| 6 | 6 | ||||
| 58 | 58 | ||||
| 59 | We pledge to deliver the highest level of customer service, which includes respe | 59 | We pledge to deliver the highest level of customer service, which includes respe | ||
| > | cting your privacy and protecting your personal information. In this privacy sta | > | cting your privacy and protecting your personal information. In this privacy sta | ||
| > | tement (“Statement”), we provide you with details about how we collect, use, and | > | tement (“Statement”), we provide you with details about how we collect, use, and | ||
| > | disclose your personal information. | > | disclose your personal information. | ||
| 60 | 60 | ||||
| n | 61 | This Statement applies to Hilton Worldwide Holdings Inc., its subsidiaries, and | n | 61 | This Statement applies to Hilton Worldwide Holdings Inc., its subsidiaries, and |
| > | all of the hotels within the Hilton Portfolio of Brands (collectively, "Hilton," | > | all of the hotels within the Hilton Portfolio of Brands (collectively, "Hilton," | ||
| > | "we," or "us"). Our Portfolio of Brands includes Waldorf Astoria Hotels & Resor | > | "we," or "us"). Our Portfolio of Brands includes Waldorf Astoria Hotels & Resor | ||
| > | ts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Signia by H | > | ts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Signia by H | ||
| > | ilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton | > | ilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton | ||
| > | , Tapestry Collection by Hilton, Embassy Suites by Hilton, Tempo by Hilton, Mott | > | , Tapestry Collection by Hilton, Embassy Suites by Hilton, Tempo by Hilton, Mott | ||
| > | o by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Spark by Hilto | > | o by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Spark by Hilto | ||
| > | n, Homewood Suites by Hilton, Home2 Suites by Hilton, LivSmart Studios by Hilton | > | n, Homewood Suites by Hilton, Home2 Suites by Hilton, LivSmart Studios by Hilton | ||
| > | , Graduate by Hilton, NoMad, Outset Collection by Hilton, Apartment Collection b | > | , Graduate by Hilton, NoMad, Outset Collection by Hilton, Apartment Collection b | ||
| > | y Hilton, and Select by Hilton. | > | y Hilton, Select by Hilton, and Undergraduate by Hilton. | ||
| 62 | 62 | ||||
| 63 | By using any of our products or services and/or by agreeing to this Statement, e | 63 | By using any of our products or services and/or by agreeing to this Statement, e | ||
| > | .g., in the context of registering for any of our products or services, you unde | > | .g., in the context of registering for any of our products or services, you unde | ||
| > | rstand and acknowledge that we will collect and use personal information as desc | > | rstand and acknowledge that we will collect and use personal information as desc | ||
| > | ribed in this Statement. | > | ribed in this Statement. | ||
| 64 | 64 | ||||
| 345 | 345 | ||||
| 346 | Hilton does not knowingly collect, disclose, or sell personal information of ind | 346 | Hilton does not knowingly collect, disclose, or sell personal information of ind | ||
| > | ividuals under the age of majority in their respective jurisdiction without perm | > | ividuals under the age of majority in their respective jurisdiction without perm | ||
| > | ission from a minor’s parent or guardian. We verify parental or guardian consent | > | ission from a minor’s parent or guardian. We verify parental or guardian consent | ||
| > | using industry-standard methods prior to collecting, processing, or storing per | > | using industry-standard methods prior to collecting, processing, or storing per | ||
| > | sonal information of minors. When searching for hotel reservations on a Hilton w | > | sonal information of minors. When searching for hotel reservations on a Hilton w | ||
| > | ebsite or on the Hilton Honors app, you may be asked to provide the ages of any | > | ebsite or on the Hilton Honors app, you may be asked to provide the ages of any | ||
| > | minor guests staying in the room. Hilton collects this information for the purpo | > | minor guests staying in the room. Hilton collects this information for the purpo | ||
| > | se of determining room rates where applicable, such as at an “all-inclusive” pro | > | se of determining room rates where applicable, such as at an “all-inclusive” pro | ||
| > | perty. | > | perty. | ||
| 347 | 347 | ||||
| n | 348 | **Closed Circuit Television (CCTV)** | n | 348 | **Closed-Circuit Television (CCTV)** |
| 349 | 349 | ||||
| n | 350 | We use closed circuit television (CCTV) and other security measures at our prope | n | 350 | We use closed-circuit television (CCTV) and other security measures at our prope |
| > | rties that may capture or record images of guests and visitors in clearly signpo | > | rties that may capture or record images of guests and visitors in clearly signpo | ||
| > | sted public areas, such as hallways and lobbies. We do not use CCTV and other se | > | sted public areas, such as hallways and lobbies. We do not use CCTV and other se | ||
| > | curity measures in areas where guests and visitors have a reasonable expectation | > | curity measures in areas where guests and visitors have a reasonable expectation | ||
| > | of privacy, such as locker rooms and bathrooms. We retain CCTV footage on prope | > | of privacy, such as locker rooms and bathrooms. We retain CCTV footage on prope | ||
| > | rty and in the cloud for 30 days unless we are required to maintain footage for | > | rty and in the cloud for 31 days unless we are required to maintain footage for | ||
| > | a longer period, such as if the footage is subject to a legal proceeding or inve | > | a longer period, such as if the footage is subject to a legal proceeding or inve | ||
| > | stigation. We protect CCTV footage in accordance with our information security p | > | stigation. We protect CCTV footage in accordance with our information security p | ||
| > | olicies. You may be able to request access to CCTV footage within the time speci | > | olicies. You may be able to request access to CCTV footage within the time speci | ||
| > | fied by applicable law and as required by law. | > | fied by applicable law and as required by law. | ||
| 351 | 351 | ||||
| 352 | Franchised hotels are operated by entities that are separate from Hilton. To req | 352 | Franchised hotels are operated by entities that are separate from Hilton. To req | ||
| > | uest access to CCTV images from a franchised hotel, please contact that hotel. I | > | uest access to CCTV images from a franchised hotel, please contact that hotel. I | ||
| > | n addition to Hilton Domestic Operating Company Inc., those entities also are in | > | n addition to Hilton Domestic Operating Company Inc., those entities also are in | ||
| > | dependent data controllers of CCTV images. When permitted by law, we may charge | > | dependent data controllers of CCTV images. When permitted by law, we may charge | ||
| > | an appropriate fee to cover the costs of responding to the request. Such request | > | an appropriate fee to cover the costs of responding to the request. Such request | ||
| > | s may be submitted by accessing the Data Subject Rights Requests Portal at datar | > | s may be submitted by accessing the Data Subject Rights Requests Portal at datar | ||
| > | ights.hilton.com or in writing to DataProtectionOffice@hilton.com or Hilton Data | > | ights.hilton.com or in writing to DataProtectionOffice@hilton.com or Hilton Data | ||
| > | Protection Office, 7930 Jones Branch Drive, McLean, VA 22102, USA. | > | Protection Office, 7930 Jones Branch Drive, McLean, VA 22102, USA. | ||
| 353 | 353 | ||||
| 468 | 468 | ||||
| 469 | ### 5. Marketing Communications Choices | 469 | ### 5. Marketing Communications Choices | ||
| 470 | 470 | ||||
| n | 471 | We want to make you aware of the fantastic products we offer! To do so, we may s | n | 471 | We want to make you aware of the fantastic products we offer! To do so, we may s |
| > | end you communications via email, text message, push notifications, in-app alert | > | end you communications via email, text message, push notifications, in-app alert | ||
| > | s, direct mail, and social media. In addition to traditional text messages, we o | > | s, direct mail, and social media. To enable us to send you such communications, | ||
| > | ffer the opportunity to receive transactional and promotional messages via text | > | your information may be disclosed to service providers who use such information | ||
| > | message by using a short code. A short code is a five-digit number that you can | > | solely to send out marketing communications on our behalf. If, depending on the | ||
| > | message to opt-in to receive such text messages. We may also send you marketing | > | circumstances, consent is required in your jurisdiction, we will obtain your con | ||
| > | communications via WhatsApp. To enable us to send you such communications, your | > | sent before sending you such communications. | ||
| > | information may be disclosed to service providers who use such information solel | ||||
| > | y to send out marketing communications on our behalf. Furthermore, short code op | ||||
| > | t-in data and consent will not be shared with any other third parties for their | ||||
| > | own marketing or advertising purposes. If, depending on the circumstances, conse | ||||
| > | nt is required in your jurisdiction, we will obtain your consent before sending | ||||
| > | you such communications. | ||||
| 472 | |||||
| 473 | Included in the services that Hilton provides during your stay is an SMS messagi | ||||
| > | ng service. If you provided Hilton with your mobile telephone number, the proper | ||||
| > | ty where you are staying may contact you by SMS or WhatsApp to welcome you upon | ||||
| > | your arrival and permit you to submit questions or request additional services v | ||||
| > | ia SMS or WhatsApp. This may include notification of any problems with the room | ||||
| > | as well as your requests for further assistance in connection with your visit. T | ||||
| > | he property may contact you mid-stay to remind you that you may use the SMS or W | ||||
| > | hatsApp messaging service. You can respond to these SMS or WhatsApp messages wit | ||||
| > | h any questions, needs, or requests you may have. You can opt out of receiving t | ||||
| > | hese SMS or WhatsApp messages by replying “STOP” to any message. | ||||
| 474 | |||||
| 475 | **WhatsApp and SMS Short code** : In addition to traditional text messages, we o | ||||
| > | ffer the opportunity to receive transactional and promotional messages via Whats | ||||
| > | App or text message by using a short code. A short code is a five-digit number t | ||||
| > | hat you can message to opt-in to receive such text messages. The code for transa | ||||
| > | ctional messages is 97176. The code for promotional messages is 75712. Message f | ||||
| > | requency varies. Message and data rates may apply. For help, reply “HELP” to the | ||||
| > | message you received. Short code opt-in data and consent will not be shared wit | ||||
| > | h any other third parties for their own marketing or advertising purposes. | ||||
| 472 | 476 | ||||
| 473 | **Hilton Honors Members** : If you are a Hilton Honors member, you may change th | 477 | **Hilton Honors Members** : If you are a Hilton Honors member, you may change th | ||
| > | e communications you receive from us by logging on to your online account and ma | > | e communications you receive from us by logging on to your online account and ma | ||
| > | naging your subscriptions. | > | naging your subscriptions. | ||
| 474 | 478 | ||||
| 479 | - **Unsubscribe**: Use the unsubscribe function in any email you receive from us | 483 | - **Unsubscribe**: Use the unsubscribe function in any email you receive from us | ||
| > | or by clicking this link: https://www.hilton.com/en/hilton-honors/optout/unsubs | > | or by clicking this link: https://www.hilton.com/en/hilton-honors/optout/unsubs | ||
| > | cribe | > | cribe | ||
| 480 | - **Email**: DataProtectionOffice@hilton.com | 484 | - **Email**: DataProtectionOffice@hilton.com | ||
| 481 | - **Mail**: Write to Hilton’s Data Protection Office, 7930 Jones Branch Drive, M | 485 | - **Mail**: Write to Hilton’s Data Protection Office, 7930 Jones Branch Drive, M | ||
| > | cLean, VA 22102, USA | > | cLean, VA 22102, USA | ||
| n | 482 | - **Text or WhatsApp messages**: Reply “STOP” to the message you received | n | 486 | - **SMS Short Code, Text, or WhatsApp messages**: Reply “STOP” to the message yo |
| > | u received | ||||
| 483 | - **Hotel-specific texts**: Contact the hotel front desk to inform them that you | 487 | - **Hotel-specific texts**: Contact the hotel front desk to inform them that you | ||
| > | do not want to receive text messages | > | do not want to receive text messages | ||
| 484 | 488 | ||||
| 485 | Please note that opt-out requests can take up to ten business days to be effecti | 489 | Please note that opt-out requests can take up to ten business days to be effecti | ||
| > | ve. | > | ve. | ||
| 518 | 522 | ||||
| 519 | ### Reservations with Hilton Partner Accommodations | 523 | ### Reservations with Hilton Partner Accommodations | ||
| 520 | 524 | ||||
| n | 521 | When making a reservation with AutoCamp, Small Luxury Hotels of the World (SLH), | n | 525 | When making a reservation with AutoCamp, Small Luxury Hotels of the World (SLH), |
| > | or Evermore Resort – Orlando through a Hilton channel, Hilton will provide cert | > | or Evermore Resort – Orlando through a Hilton channel, Hilton will provide cert | ||
| > | ain guest information for the exclusive purpose of fulfilling the reservation an | > | ain guest information for the exclusive purpose of fulfilling the reservation an | ||
| > | d providing customer support, as identified in the Personal Information We Colle | > | d providing customer support, as identified in the Personal Information We Colle | ||
| > | ct section of is Statement. Hilton channels include Hilton’s website, the Hilton | > | ct section of this Statement. Hilton channels include Hilton’s website, the Hilt | ||
| > | Honors application, or Mini Programs. The guest information will be processed a | > | on Honors application, or Mini Programs. The guest information will be processed | ||
| > | nd retained in accordance with their privacy policies and as permitted by applic | > | and retained in accordance with their privacy policies and as permitted by appl | ||
| > | able law. | > | icable law. | ||
| 522 | 526 | ||||
| 523 | - **AutoCamp**: You can access AutoCamp’s privacy policy here. | 527 | - **AutoCamp**: You can access AutoCamp’s privacy policy here. | ||
| 524 | - **SLH**: You can access SLH’s privacy policy here. | 528 | - **SLH**: You can access SLH’s privacy policy here. | ||
| 575 | 579 | ||||
| 576 | **Summary of Material Changes to this Statement** | 580 | **Summary of Material Changes to this Statement** | ||
| 577 | 581 | ||||
| n | 578 | Last update: May 4, 2026 | n | 582 | Last update: August 2026 |
| 583 | |||||
| 584 | **August 2026 Updates** | ||||
| 585 | |||||
| 586 | - Updated the Marketing Communications Choices section to include additional det | ||||
| > | ails on SMS messaging and short code. | ||||
| 587 | - Updated Appendix A-6: China Residents to include updated information on collec | ||||
| > | tion and entrusted processing of personal information. | ||||
| 579 | 588 | ||||
| 580 | **May 2026 Updates** | 589 | **May 2026 Updates** | ||
| 581 | 590 | ||||
| 593 | 602 | ||||
| 594 | ## Appendix A: Additional Provisions Applicable to Residents of Certain Countrie | 603 | ## Appendix A: Additional Provisions Applicable to Residents of Certain Countrie | ||
| > | s and US States | > | s and US States | ||
| 595 | 604 | ||||
| n | 596 | This Appendix provides additional information for individuals residing in countr | n | 605 | This Appendix provides additional information for individuals residing in countr |
| > | ies and U.S. states that have enacted privacy laws giving certain additional rig | > | ies and U.S. states that have enacted privacy laws giving certain additional rig | ||
| > | hts to residents of those jurisdictions. Once effective, the U.S. states include | > | hts to residents of those jurisdictions. Once effective, the U.S. states include | ||
| > | , but are not limited to, California, Colorado, Connecticut, Delaware, Florida, | > | , but are not limited to, Alabama, California, Colorado, Connecticut, Delaware, | ||
| > | Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, | > | Florida, Indiana, Iowa, Kentucky, Louisiana, Maryland, Minnesota, Montana, Nebra | ||
| > | New Jersey, Nevada, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia. | > | ska, New Hampshire, New Jersey, Nevada, Oklahoma, Oregon, Rhode Island, Tennesse | ||
| > | These countries include, but are not limited to, those in the European Economic | > | e, Texas, Utah, Vermont, and Virginia. These countries include, but are not limi | ||
| > | Area (EEA), the United Kingdom and Switzerland, as well as Australia, Bermuda, B | > | ted to, those in the European Economic Area (EEA), the United Kingdom and Switze | ||
| > | razil, Canada, China, Korea, Hong Kong, Monaco, Israel, Japan, Nigeria, and Türk | > | rland, as well as Australia, Bermuda, Brazil, Canada, China, Korea, Hong Kong, M | ||
| > | iye. This Appendix outlines certain additional information that Hilton is obliga | > | onaco, Israel, Japan, Nigeria, and Türkiye. This Appendix outlines certain addit | ||
| > | ted to provide to you, as well as certain rights you have with respect to the pr | > | ional information that Hilton is obligated to provide to you, as well as certain | ||
| > | ocessing of your personal information, pursuant to applicable local laws. This A | > | rights you have with respect to the processing of your personal information, pu | ||
| > | ppendix will control to the extent it conflicts with any provision in the main b | > | rsuant to applicable local laws. This Appendix will control to the extent it con | ||
| > | ody of this Statement. | > | flicts with any provision in the main body of this Statement. | ||
| 597 | 606 | ||||
| 598 | **Controller** : Please refer to the Data Protection Office at dataprotectionoff | 607 | **Controller** : Please refer to the Data Protection Office at dataprotectionoff | ||
| > | ice@hilton.com for the contact information of other entities that may receive yo | > | ice@hilton.com for the contact information of other entities that may receive yo | ||
| > | ur personal data. | > | ur personal data. | ||
| 599 | 608 | ||||
| 665 | 674 | ||||
| 666 | **Data Portability Requests** : You have the right to request that we provide yo | 675 | **Data Portability Requests** : You have the right to request that we provide yo | ||
| > | u or a third party that you designate with certain of your personal information | > | u or a third party that you designate with certain of your personal information | ||
| > | in a commonly used, machine readable format. Please note, however, that data por | > | in a commonly used, machine readable format. Please note, however, that data por | ||
| > | tability rights apply only to personal information that we have obtained directl | > | tability rights apply only to personal information that we have obtained directl | ||
| > | y from you and only where our processing is based on consent or the performance | > | y from you and only where our processing is based on consent or the performance | ||
| > | of a contract. | > | of a contract. | ||
| 667 | 676 | ||||
| n | 668 | **Submitting Requests** : Your requests may be submitted by accessing the Data S | n | 677 | **Submitting Requests** : Your requests may be submitted by accessing the Data S |
| > | ubject Rights Request Portal at datarights.hilton.com or in writing to DataProte | > | ubject Rights Request Portal at datarights.hilton.com or in writing to DataProte | ||
| > | ctionOffice@hilton.com , or the Hilton Data Protection Office, 7930 Jones Branch | > | ctionOffice@hilton.com , or the Hilton Data Protection Office, 7930 Jones Branch | ||
| > | Drive, McLean, VA 22102, USA. You may also update your personal information as | > | Drive, McLean, VA 22102, USA. You may also update your personal information as | ||
| > | provided in section titled Your Right and Choices of the main body of this Globa | > | provided in section titled Your Rights and Choices of the main body of this Glob | ||
| > | l Privacy Statement. | > | al Privacy Statement. | ||
| 669 | 678 | ||||
| 670 | We will take reasonable steps to verify your identity and requests, including by | 679 | We will take reasonable steps to verify your identity and requests, including by | ||
| > | verifying your account information, residency or the email address you provide. | > | verifying your account information, residency or the email address you provide. | ||
| > | If you are an authorized agent submitting a request on behalf of another indivi | > | If you are an authorized agent submitting a request on behalf of another indivi | ||
| > | dual, we may require proof of your written authorization before processing the r | > | dual, we may require proof of your written authorization before processing the r | ||
| > | equest. We will not respond to any request unless we are able to appropriately v | > | equest. We will not respond to any request unless we are able to appropriately v | ||
| > | erify the requester’s identity. | > | erify the requester’s identity. | ||
| 671 | 680 | ||||
| 794 | 803 | ||||
| 795 | Akatlar Mah. Ebulula Mardin Cad. Gül Sok. No. 2 | 804 | Akatlar Mah. Ebulula Mardin Cad. Gül Sok. No. 2 | ||
| 796 | 805 | ||||
| n | 797 | _**Legal bases for the processing your personal data**_ . Hilton relies on the f | n | 806 | _**Legal bases for the processing of your personal data**_ . Hilton relies on th |
| > | ollowing legal bases while processing your personal data for the purposes indica | > | e following legal bases while processing your personal data for the purposes ind | ||
| > | ted in the Global Privacy Statement in accordance with Article 5 of the Law No. | > | icated in the Global Privacy Statement in accordance with Article 5 of the Law N | ||
| > | 6698 on Protection of Personal Data (“Data Protection Law”): | > | o. 6698 on Protection of Personal Data (“Data Protection Law”): | ||
| 798 | 807 | ||||
| 799 | - processing of your personal data is necessary provided that it is directly rel | 808 | - processing of your personal data is necessary provided that it is directly rel | ||
| > | ated to the conclusion or fulfillment of the contract between you and Hilton; | > | ated to the conclusion or fulfillment of the contract between you and Hilton; | ||
| 800 | - processing is mandatory for Hilton to be able to comply with our legal obligat | 809 | - processing is mandatory for Hilton to be able to comply with our legal obligat | ||
| > | ions; | > | ions; | ||
| 932 | 941 | ||||
| 933 | This Appendix does not replace the main body of this Statement, but supplements | 942 | This Appendix does not replace the main body of this Statement, but supplements | ||
| > | the main body of this Statement, and should be read together with the main body | > | the main body of this Statement, and should be read together with the main body | ||
| > | and Appendix A, as applicable. In the event of any conflict or inconsistency bet | > | and Appendix A, as applicable. In the event of any conflict or inconsistency bet | ||
| > | ween this Appendix and the main body of this statement, this Appendix shall prev | > | ween this Appendix and the main body of this statement, this Appendix shall prev | ||
| > | ail. | > | ail. | ||
| 934 | 943 | ||||
| n | 935 | “Personal Information” shall have the same meaning as defined in the Personal In | n | 944 | “Personal Information” shall have the same meaning as defined in the Personal In |
| > | formation Protection Law of the People's Republic of China (as revised from time | > | formation Protection Law of the People's Republic of China (as revised from time | ||
| > | to time). Such information can be recorded electronically or in other ways and | > | to time). Such information can be recorded electronically or in other ways and | ||
| > | can identify the identity or reflect the activity of a specific natural person a | > | can identify the identity or reflect the activity of a specific natural person a | ||
| > | lone or in combination with other information, including sensitive personal info | > | lone or in combination with other information, including sensitive personal info | ||
| > | rmation. "Personal Information" or "Information" used in the main body of this S | > | rmation. "Personal Information" or "Information" used in the main body of this S | ||
| > | tatement and in this Appendix also includes sensitive personal information (wher | > | tatement and in this Appendix also includes sensitive personal information (wher | ||
| > | e applicable). “Sensitive personal information” shall have the same meaning as d | > | e applicable). “Sensitive personal information” shall have the same meaning as d | ||
| > | efined in the Personal Information Protection Law of the People’ Republic of Chi | > | efined in the Personal Information Protection Law of the People’ Republic of Chi | ||
| > | na (as revised from time to time). The sensitive personal information involved i | > | na (as revised from time to time). The sensitive personal information involved i | ||
| > | n this Statement may include **passport or ID card information, payment card inf | > | n this Statement may include **passport or ID card information, payment card inf | ||
| > | ormation, spending amount, accommodation information (such as arrival and depart | > | ormation, spending amount, accommodation information (such as arrival and depart | ||
| > | ure time), interaction with Hilton websites, and precise positioning information | > | ure time), interaction with Hilton websites, and precise positioning information | ||
| > | .** We only process your sensitive personal information where such processing is | > | .** We only process your sensitive personal information where such processing is | ||
| > | strictly necessary for the relevant purposes identified in the sections titled | > | strictly necessary for the relevant purposes identified in the Personal Informa | ||
| > | Collection of Personal Information – Generally and Collection of Personal Inform | > | tion We Collect section in the main body of this Statement. Our processing of yo | ||
| > | ation – Notice at Point of Collection in the main body of this Statement. Our pr | > | ur sensitive personal information will adhere to the safeguards mandated by appl | ||
| > | ocessing of your sensitive personal information will adhere to the safeguards ma | > | icable laws and regulations. However, depending on the specific type of sensitiv | ||
| > | ndated by applicable laws and regulations. However, depending on the specific ty | > | e personal information involved, such processing may result in various impacts, | ||
| > | pe of sensitive personal information involved, such processing may result in var | > | including potential harm to your reputation, property, or personal safety in the | ||
| > | ious impacts, including potential harm to your reputation, property, or personal | > | event of a data breach. You agree that the sensitive personal information will | ||
| > | safety in the event of a data breach. You agree that the sensitive personal inf | > | be processed in accordance with the purposes and methods set forth in this State | ||
| > | ormation will be processed in accordance with the purposes and methods set forth | > | ment. | ||
| > | in this Statement. | ||||
| 936 | 945 | ||||
| 937 | ### 2. Collection and Use of Personal Information | 946 | ### 2. Collection and Use of Personal Information | ||
| 938 | 947 | ||||
| n | 939 | Regarding the following issues, please refer to the section titled Collection of | n | 948 | Regarding the following issues, please refer to the Personal Information We Coll |
| > | Personal Information – Generally and Collection of Personal Information – Notic | > | ect section in the main body of this Statement. | ||
| > | e at Point of Collection in the main body of this Statement. | ||||
| 940 | 949 | ||||
| 941 | - The types of personal information that we collect from you (including sensitiv | 950 | - The types of personal information that we collect from you (including sensitiv | ||
| > | e personal information) | > | e personal information) | ||
| 942 | - How we collect and use your personal information, the purposes for which we us | 951 | - How we collect and use your personal information, the purposes for which we us | ||
| > | e it, and how we share or disclose your personal information. | > | e it, and how we share or disclose your personal information. | ||
| 943 | 952 | ||||
| n | n | 953 | In addition to the information provided in the Personal Information We Collect s | ||
| > | ection of this Statement, we may collect, process, or share the following person | ||||
| > | al information with third parties for the purposes set out below: | ||||
| 954 | |||||
| 955 | Expand All | ||||
| 956 | ### Gender | ||||
| 957 | |||||
| 958 | ### Telephone | ||||
| 959 | |||||
| 960 | ### Arrival Time | ||||
| 961 | |||||
| 962 | ### Departure Date | ||||
| 963 | |||||
| 964 | ### Spending Amount | ||||
| 965 | |||||
| 966 | ### WeChat Union ID | ||||
| 967 | |||||
| 968 | ### WeChat Open ID | ||||
| 969 | |||||
| 970 | ### Binding relationship between Hilton Honors accounts and partners' accounts, | ||||
| > | including Hilton Honors account number and partners’ account number | ||||
| 971 | |||||
| 944 | Hilton will not knowingly collect or disclose personal information from minors u | 972 | Hilton will not knowingly collect or disclose personal information from minors u | ||
| > | nder the age of 14. When we collect personal information from an individual unde | > | nder the age of 14. When we collect personal information from an individual unde | ||
| > | r the age of 14, we need to obtain consent from his / her parent or guardian, an | > | r the age of 14, we need to obtain consent from their parent or guardian, and we | ||
| > | d we will process such information in accordance with the safeguards set out in | > | will process such information in accordance with the safeguards set out in appl | ||
| > | applicable laws and regulations. | > | icable laws and regulations. | ||
| 945 | 973 | ||||
| 946 | We will use your personal information with your consent or as otherwise required | 974 | We will use your personal information with your consent or as otherwise required | ||
| > | or permitted by applicable law (e.g., where the processing is necessary for con | > | or permitted by applicable law (e.g., where the processing is necessary for con | ||
| > | cluding or performing a contract with you, where the processing is necessary to | > | cluding or performing a contract with you, where the processing is necessary to | ||
| > | perform legal obligations, etc.). If we want to use your personal information fo | > | perform legal obligations, etc.). If we want to use your personal information fo | ||
| > | r other purposes, we will obtain your further consent unless the further use wit | > | r other purposes, we will obtain your further consent unless the further use wit | ||
| > | hout your new consent is required or permitted by applicable law. Where we rely | > | hout your new consent is required or permitted by applicable law. Where we rely | ||
| > | on your consent to process your personal information and you refuse to give cons | > | on your consent to process your personal information and you refuse to give cons | ||
| > | ent, we might not be able to provide all of our services. | > | ent, we might not be able to provide all of our services. | ||
| 947 | 975 | ||||
| n | 948 | ### 3. Disclosure and Sharing of Personal Information | n | 976 | ### 3. Entrusted Processing, Sharing, Transfer, and Disclosure of Personal Infor |
| > | mation | ||||
| 949 | 977 | ||||
| 950 | With your express consent, where required, we may share your personal informatio | 978 | With your express consent, where required, we may share your personal informatio | ||
| > | n for the purposes described in this Statement with members of the Hilton worldw | > | n for the purposes described in this Statement with members of the Hilton worldw | ||
| > | ide brand portfolio, our service providers, and other third parties as follows: | > | ide brand portfolio, our service providers, and other third parties as follows: | ||
| 951 | 979 | ||||
| 959 | 987 | ||||
| 960 | Some of the third parties listed above may also process your personal informatio | 988 | Some of the third parties listed above may also process your personal informatio | ||
| > | n for their own purposes as data controllers, in which case their own privacy po | > | n for their own purposes as data controllers, in which case their own privacy po | ||
| > | licies will apply, including as to the purposes and means of processing and cate | > | licies will apply, including as to the purposes and means of processing and cate | ||
| > | gories of personal information processed. | > | gories of personal information processed. | ||
| 961 | 989 | ||||
| n | n | 990 | **3.1 Entrusted Processing of Your Personal Information** | ||
| 991 | |||||
| 992 | To achieve the purposes described in this Statement, we may entrust third-party | ||||
| > | service providers to assist us in providing relevant operational and service sup | ||||
| > | port. During such entrusted processing, your personal information may be process | ||||
| > | ed to enable the functions of our products and/or services, including but not li | ||||
| > | mited to the following: | ||||
| 993 | |||||
| 994 | - SMS and MMS service providers | ||||
| 995 | - Marketing, research, advertisement, and data analytics service providers | ||||
| 996 | - Website and system server hosting service providers | ||||
| 997 | - Software and system technical service providers | ||||
| 998 | - Invoice service providers | ||||
| 999 | |||||
| 1000 | **3.2 Sharing Your Personal Information with Third-Parties** | ||||
| 1001 | |||||
| 1002 | To optimize media campaigns, we may share your personal information with partner | ||||
| > | s and other third parties. Below we provide information on the third parties wit | ||||
| > | h whom we currently cooperate, including their names, the types of personal info | ||||
| > | rmation collected, and the purposes of collection and use. For details regarding | ||||
| > | the collection and processing of your personal information by the following thi | ||||
| > | rd parties, please refer to the privacy policies of such third parties. | ||||
| 1003 | |||||
| 1004 | Expand All | ||||
| 1005 | ### Shenzhen Tencent Computer Systems Company Limited | ||||
| 1006 | |||||
| 1007 | We may also collaborate with certain third-party partners to offer co-branded me | ||||
| > | mbership programs. Where you choose to participate in such programs, we and the | ||||
| > | relevant partner may independently process your personal information. We may sha | ||||
| > | re your Hilton Honors number with the relevant partner to link your membership a | ||||
| > | ccounts and to provide, operate, and administer the applicable co-branded member | ||||
| > | ship program and related benefits. | ||||
| 1008 | |||||
| 1009 | **3.3 Third-Party SDKs:** | ||||
| 1010 | |||||
| 962 | To provide and optimize our services, third-party SDKs are embedded in our appli | 1011 | To provide and optimize our services, third-party SDKs are embedded in our appli | ||
| > | cations (including WeChat Mini Programs). The following lists the names of the t | > | cations (including WeChat Mini Programs). The following lists the names of the t | ||
| > | hird-party SDKs we currently embed, the types of personal information collected, | > | hird-party SDKs we currently embed, the types of personal information collected, | ||
| > | and the purpose of collection and use. If you have questions about the collecti | > | and the purpose of collection and use. If you have questions about the collecti | ||
| > | on of your personal information by the third parties through the SDKs, please re | > | on of your personal information by the third parties through the SDKs, please re | ||
| > | fer to the privacy policies of such third parties. | > | fer to the privacy policies of such third parties. | ||
| 963 | 1012 | ||||
| 964 | Expand All | 1013 | Expand All | ||
| 976 | 1025 | ||||
| 977 | ### Workspace one | 1026 | ### Workspace one | ||
| 978 | 1027 | ||||
| n | 979 | ### Braze SDK | n | 1028 | ### Xiaomi Push SDK |
| 980 | 1029 | ||||
| n | 981 | ### Branch SDK | n | 1030 | ### OPPO Push SDK |
| 1031 | |||||
| 1032 | ### Geetest Captcha SDK | ||||
| 1033 | |||||
| 1034 | ### DeepZero DeepTrack SDK | ||||
| 1035 | |||||
| 1036 | **3.4 Transfer of Personal Information** | ||||
| 1037 | |||||
| 1038 | With your consent, we may transfer your personal information to third parties fo | ||||
| > | r the purposes as described in this Statement. Prior to the transfer of your per | ||||
| > | sonal information, we will ensure that appropriate notice and safeguards are in | ||||
| > | place. | ||||
| 1039 | |||||
| 1040 | **3.5 Disclosure of Personal Information** | ||||
| 982 | 1041 | ||||
| 983 | Despite the above situations, we may disclose personal information to third part | 1042 | Despite the above situations, we may disclose personal information to third part | ||
| > | ies to: comply with applicable laws or effective legal procedures; respond to en | > | ies to: comply with applicable laws or effective legal procedures; respond to en | ||
| > | quiries of the governments or requests of the public and/or the government autho | > | quiries of the governments or requests of the public and/or the government autho | ||
| > | rities; protect rights, privacy, security or property of Hilton, site visitors, | > | rities; protect rights, privacy, security or property of Hilton, site visitors, | ||
| > | guests, employees or the public; pursue or exercise our rights; or respond to em | > | guests, employees or the public; pursue or exercise our rights; or respond to em | ||
| > | ergencies. | > | ergencies. | ||
| 984 | 1043 | ||||
| 985 | ### 4. Mobile and Location Services | 1044 | ### 4. Mobile and Location Services | ||
| 986 | 1045 | ||||
| n | 987 | We may collect your personal information if you download and use our mobile appl | n | 1046 | We may collect your personal information if you download and use our mobile appl |
| > | ications or use other digital platforms such as our WeChat Mini-Programs. We wil | > | ications or use other digital platforms such as our WeChat Mini-Programs. We wil | ||
| > | l obtain your consent and collect, use, disclose and otherwise process this info | > | l obtain your consent and collect, use, disclose and otherwise process this info | ||
| > | rmation in accordance with this Statement. If you allow us to access the locatio | > | rmation in accordance with this Statement. If you allow us to access the locatio | ||
| > | n information on your device to provide you with our application features and se | > | n information on your device to provide you with our application features and se | ||
| > | rvices, such information may include geolocation information. We also collect in | > | rvices, such information may include geolocation information. We also collect de | ||
| > | formation device information, such as your phone brand, model, operating system, | > | vice information, such as your phone brand, model, operating system, operating s | ||
| > | operating system version, to direct you to the appropriate APP store to downloa | > | ystem version, to direct you to the appropriate APP store to download our mobile | ||
| > | d our mobile apps. | > | apps. | ||
| 988 | 1047 | ||||
| 989 | You can prevent or limit the collection of this information by changing the sett | 1048 | You can prevent or limit the collection of this information by changing the sett | ||
| > | ings in the Hilton Honors APP or by changing the settings in your device. | > | ings in the Hilton Honors APP or by changing the settings in your device. | ||
| 990 | 1049 | ||||
| 992 | 1051 | ||||
| 993 | We also cooperate with third parties to serve targeted advertising based on your | 1052 | We also cooperate with third parties to serve targeted advertising based on your | ||
| > | online activities across different websites, mobile applications, and devices o | > | online activities across different websites, mobile applications, and devices o | ||
| > | ver time. Our advertising partners may collect information about your activities | > | ver time. Our advertising partners may collect information about your activities | ||
| > | related to our services on your current device and combine it with information | > | related to our services on your current device and combine it with information | ||
| > | about your activities on other websites, mobile applications, and devices. They | > | about your activities on other websites, mobile applications, and devices. They | ||
| > | may collect this information using server logs, cookies, web beacons, tags, pixe | > | may collect this information using server logs, cookies, web beacons, tags, pixe | ||
| > | ls, mobile advertising IDs, cross-device linking and similar technologies. This | > | ls, mobile advertising IDs, cross-device linking and similar technologies. This | ||
| > | may include your personal information. | > | may include your personal information. | ||
| 994 | 1053 | ||||
| n | 995 | You can opt out interest-based advertising and cross-device linking in the curre | n | 1054 | You can opt out of interest-based advertising and cross-device linking in the cu |
| > | nt browser or the web browsers and mobile apps on your device. We do not current | > | rrent browser or the web browsers and mobile apps on your device. We do not curr | ||
| > | ly respond to "do not track" signals. For more information, please see the secti | > | ently respond to "do not track" signals. For more information, please see the On | ||
| > | on titled Analytics and Interest-Based Advertising as well as the section titled | > | line and Mobile Information We Collect section in the main body of this Statemen | ||
| > | Cookies and Other Technologies in the main body of this Statement. | > | t. | ||
| 996 | 1055 | ||||
| 997 | ### 6. Changing and Accessing Your Personal Information, and Deregistration of A | 1056 | ### 6. Changing and Accessing Your Personal Information, and Deregistration of A | ||
| > | ccounts | > | ccounts | ||
| 998 | 1057 | ||||
| 1002 | 1061 | ||||
| 1003 | We take reasonable steps to: (i) protect personal information from unauthorized | 1062 | We take reasonable steps to: (i) protect personal information from unauthorized | ||
| > | access, disclosure, alteration, or destruction, and (ii) keep personal informati | > | access, disclosure, alteration, or destruction, and (ii) keep personal informati | ||
| > | on appropriately accurate and current by using appropriate technical and organiz | > | on appropriately accurate and current by using appropriate technical and organiz | ||
| > | ational measures. For more information, please see the section titled How We Pro | > | ational measures. For more information, please see the section titled How We Pro | ||
| > | tect Personal Information in the main body of this Statement. | > | tect Personal Information in the main body of this Statement. | ||
| 1004 | 1063 | ||||
| n | 1005 | We are not responsible for the collection, use, disclosure, or otherwise process | n | 1064 | We are not responsible for the collection, use, disclosure, or otherwise process |
| > | ing of personal information by our third-party websites or applications. Please | > | ing of personal information by our third-party websites or applications. Please | ||
| > | read the privacy policies and terms of use of these websites and applications. T | > | read the privacy policies and terms of use of these websites and applications. T | ||
| > | his applies to: (1) in-hotel internet services we may offer; (2) third-party web | > | his applies to: (1) in-hotel internet services we may offer; (2) third-party web | ||
| > | sites and applications to which the links in our websites and mobile application | > | sites and applications to which the links in our websites and mobile application | ||
| > | s may direct; and (3) third-party digital messaging applications or platforms wh | > | s may direct; and (3) third-party digital messaging applications or platforms wh | ||
| > | ich we use to communication with you. | > | ich we use to communicate with you. | ||
| 1006 | 1065 | ||||
| 1007 | ### 8. International Transfers of Personal Information | 1066 | ### 8. International Transfers of Personal Information | ||
| 1008 | 1067 | ||||
| n | 1009 | As Hilton operates globally, with your express consent where required, we may tr | n | 1068 | As Hilton operates globally, with your express consent where required, we may tr |
| > | ansfer your personal information (including your sensitive personal information, | > | ansfer your personal information (including your sensitive personal information, | ||
| > | if applicable) to jurisdictions outside of China, including United States, Euro | > | if applicable) to jurisdictions outside of China, including United States, Euro | ||
| > | pe, and other jurisdictions where we, our service providers, and other relevant | > | pe, and other jurisdictions where we, our service providers, and other relevant | ||
| > | third parties conduct business. In particular, your personal data may be transfe | > | third parties conduct business. In particular, your personal information may be | ||
| > | rred to Hilton Domestic Operating Company Inc. for storage and processing in acc | > | transferred to Hilton Domestic Operating Company Inc. for storage and processing | ||
| > | ordance with this Statement via Hilton's global centralized reservation system, | > | in accordance with this Statement via Hilton's global centralized reservation s | ||
| > | which is deployed in the United States. The personal data stored in Hilton's glo | > | ystem, which is deployed in the United States. The personal information stored i | ||
| > | bal centralized reservation system may be further transferred to properties in d | > | n Hilton's global centralized reservation system may be further transferred to p | ||
| > | ifferent countries based on your reservations in accordance with this Statement. | > | roperties in different countries based on your reservations in accordance with t | ||
| > | Please refer to the Data Protection Office at dataprotectionoffice@hilton.com f | > | his Statement. Please refer to the Data Protection Office at dataprotectionoffic | ||
| > | or the contact information of other entities that may receive your personal data | > | e@hilton.com for the contact information of other entities that may receive your | ||
| > | . | > | personal information. | ||
| 1010 | 1069 | ||||
| 1011 | We will take appropriate steps to protect the integrity and confidentiality of y | 1070 | We will take appropriate steps to protect the integrity and confidentiality of y | ||
| > | our information and to ensure that your personal information is processed in acc | > | our information and to ensure that your personal information is processed in acc | ||
| > | ordance with the main body of this Statement and in accordance with the applicab | > | ordance with the main body of this Statement and in accordance with the applicab | ||
| > | le laws. | > | le laws. | ||
| 1012 | 1071 | ||||
| 1013 | ### 9. Data Retention Period | 1072 | ### 9. Data Retention Period | ||
| 1014 | 1073 | ||||
| n | 1015 | We will retain personal information about you for as long as necessary to comple | n | 1074 | We will retain personal information about you for as long as necessary to comple |
| > | te the purpose for which it was collected, or as required or permitted by the la | > | te the purpose for which it was collected, or as required or permitted by the ap | ||
| > | ws. We will destroy your personal information in accordance with our retention a | > | plicable laws. We will destroy your personal information in accordance with our | ||
| > | nd records management procedures. For more information, please see the section t | > | retention and records management procedures. For more information, please see th | ||
| > | itled Data Retention Period in the main body of this Statement. | > | e section titled Data Retention Period in the main body of this Statement. | ||
| 1016 | 1075 | ||||
| 1017 | ### 10. Changes to This Statement | 1076 | ### 10. Changes to This Statement | ||
| 1018 | 1077 | ||||
| 1020 | 1079 | ||||
| 1021 | ### 11. Contact Information for Questions or Concerns | 1080 | ### 11. Contact Information for Questions or Concerns | ||
| 1022 | 1081 | ||||
| n | 1023 | You can contact us if you have any questions, requests, or complaints regarding | n | 1082 | You can contact us if you have any questions, requests, or complaints regarding |
| > | the protection of personal information. You can contact our Data Protection Offi | > | the protection of personal information. You can contact our Data Protection Offi | ||
| > | ce at DataProtectionOffice@hilton.com , or, If you would like to get in touch wi | > | ce at DataProtectionOffice@hilton.com , or, if you would like to get in touch wi | ||
| > | th the contact in China, please contact: China_Privacy@hilton.com . | > | th the contact in China, please contact: China_Privacy@hilton.com . | ||
| 1024 | 1083 | ||||
| 1025 | Back to Top | 1084 | Back to Top | ||
| 1026 | 1085 | ||||
| 1027 | ### Appendix A-7: Brazil Residents | 1086 | ### Appendix A-7: Brazil Residents | ||
| 1028 | 1087 | ||||
| n | 1029 | To the extent you are located within Brazil or are in any form subject to the Br | n | 1088 | To the extent you are located within Brazil or are in any form subject to the Br |
| > | azilian General Data Protection Law – Federal Law nº 13709/18 (“LGPD”), the prov | > | azilian General Data Protection Law – Federal Law nº 13709/18 (“LGPD”), the prov | ||
| > | isions indicated below should be read and applied to the processing or your pers | > | isions indicated below should be read and applied to the processing of your pers | ||
| > | onal data accordingly. Unless stated otherwise in this Appendix, the remainder o | > | onal data accordingly. Unless stated otherwise in this Appendix, the remainder o | ||
| > | f the Policy, including Appendix A as applicable, shall not vary and shall remai | > | f the Policy, including Appendix A as applicable, shall not vary and shall remai | ||
| > | n in full force and effect. | > | n in full force and effect. | ||
| 1030 | 1089 | ||||
| 1031 | ### 1. Data Subjects Rights | 1090 | ### 1. Data Subjects Rights | ||
| 1032 | 1091 | ||||
| 1090 | 1149 | ||||
| 1091 | ### 5. Language | 1150 | ### 5. Language | ||
| 1092 | 1151 | ||||
| n | 1093 | Statement is available in English and French. If there is any inconsistency or d | n | 1152 | This statement is available in English and French. If there is any inconsistency |
| > | ifferent interpretation between the English and French versions, the English tex | > | or different interpretation between the English and French versions, the Englis | ||
| > | t shall prevail. | > | h text shall prevail. | ||
| 1094 | 1153 | ||||
| 1095 | Back to Top | 1154 | Back to Top | ||
| 1096 | 1155 | ||||
| 1097 | ### Appendix A-9: Nigeria Residents | 1156 | ### Appendix A-9: Nigeria Residents | ||
| 1098 | 1157 | ||||
| n | 1099 | To the extent you are located within Nigeria or are in any form subject to the N | n | 1158 | To the extent you are located within Nigeria or are in any form subject to the N |
| > | igeria Data Protection Act 2023 (NDPA), the provisions indicated below should be | > | igeria Data Protection Act 2023 (NDPA), the provisions indicated below should be | ||
| > | read and applied to the processing or your personal data accordingly. This Appe | > | read and applied to the processing or your personal information accordingly. Th | ||
| > | ndix will control to the extent it conflicts with any provision in the main body | > | is Appendix will control to the extent it conflicts with any provision in the ma | ||
| > | of this Statement or Appendix A, as applicable. | > | in body of this Statement or Appendix A, as applicable. | ||
| 1100 | 1159 | ||||
| 1101 | ### 1. Legal Basis for Processing | 1160 | ### 1. Legal Basis for Processing | ||
| 1102 | 1161 | ||||
| 1126 | 1185 | ||||
| 1127 | ### 4. How We Protect Your Personal Data | 1186 | ### 4. How We Protect Your Personal Data | ||
| 1128 | 1187 | ||||
| n | 1129 | We take reasonable steps to: (i) protect personal information from unauthorized | n | 1188 | We take reasonable steps to: (i) protect personal information from unauthorized |
| > | access, disclosure, alteration, or destruction, and (ii) keep personal informati | > | access, disclosure, alteration, or destruction, and (ii) keep personal informati | ||
| > | on appropriately accurate and current by using appropriate technical and organiz | > | on appropriately accurate and current by using appropriate technical and organiz | ||
| > | ational measures. For more information, please refer to the section titled How W | > | ational measures. For more information, please refer to the How We Protect Perso | ||
| > | e Protect Personal Information in the main body of this Statement. | > | nal Information section in the main body of this Statement. | ||
| 1130 | 1189 | ||||
| 1131 | ### 5. Data Retention | 1190 | ### 5. Data Retention | ||
| 1132 | 1191 | ||||
| 1134 | 1193 | ||||
| 1135 | ### 6. Cookies and Other Technologies | 1194 | ### 6. Cookies and Other Technologies | ||
| 1136 | 1195 | ||||
| n | 1137 | Our site may use "Cookies" or "Other Technologies" (such as "pixel tags," "web b | n | 1196 | Our site may use "Cookies" or "Other Technologies" (such as "pixel tags," "web b |
| > | eacons," "clear GIFs", links in emails, JavaScript, device IDs assigned by Googl | > | eacons," "clear GIFs", links in emails, JavaScript, device IDs assigned by Googl | ||
| > | e or Apple, or similar technologies). For more information, please refer to the | > | e or Apple, or similar technologies). For more information, please refer to the | ||
| > | section titled Cookies and Other Technologies in the main body of this Statement | > | Online and Mobile Information We Collect section in the main body of this Statem | ||
| > | . | > | ent. | ||
| 1138 | 1197 | ||||
| 1139 | ### 7. Contact Information | 1198 | ### 7. Contact Information | ||
| 1140 | 1199 | ||||
| 1154 | 1213 | ||||
| 1155 | Hilton complies with the Personal Information Protection Act (PIPA) and other ap | 1214 | Hilton complies with the Personal Information Protection Act (PIPA) and other ap | ||
| > | plicable laws to protect the freedom and the rights of data subjects, and handle | > | plicable laws to protect the freedom and the rights of data subjects, and handle | ||
| > | s personal information in a lawful manner and manages it safely. In accordance w | > | s personal information in a lawful manner and manages it safely. In accordance w | ||
| > | ith Article 30 of the PIPA, we establish and disclose the following personal inf | > | ith Article 30 of the PIPA, we establish and disclose the following personal inf | ||
| > | ormation processing policy to guide data subjects on the procedures and standard | > | ormation processing policy to guide data subjects on the procedures and standard | ||
| > | s for the processing and protection of personal information, and to ensure that | > | s for the processing and protection of personal information, and to ensure that | ||
| > | grievances are promptly and accurately resolved. This Appendix will control to t | > | grievances are promptly and accurately resolved. This Appendix will control to t | ||
| > | he extent it conflicts with any provision in the main body of this Statement or | > | he extent it conflicts with any provision in the main body of this Statement or | ||
| > | Appendix A, as applicable. | > | Appendix A, as applicable. | ||
| 1156 | 1215 | ||||
| n | 1157 | To the extent you are located within South Korea or is any form subject to the P | n | 1216 | To the extent you are located in South Korea or is any form subject to the PIPA, |
| > | IPA, the provisions below should be read and applied to the processing of person | > | the provisions below should be read and applied to the processing of personal i | ||
| > | al information accordingly. | > | nformation accordingly. | ||
| 1158 | 1217 | ||||
| 1159 | **Contact Information** : In accordance with Article 32-5 of the Information and | 1218 | **Contact Information** : In accordance with Article 32-5 of the Information and | ||
| > | Communications Network Act, A domestic representative (local person) in charge | > | Communications Network Act, A domestic representative (local person) in charge | ||
| > | of information and communication services is designated as follows: | > | of information and communication services is designated as follows: | ||
| 1160 | 1219 | ||||
| 1182 | 1241 | ||||
| 1183 | **Destruction and Disposal** : We will promptly destroy personal information at | 1242 | **Destruction and Disposal** : We will promptly destroy personal information at | ||
| > | the end of the retention period, as described above. When we destroy personal in | > | the end of the retention period, as described above. When we destroy personal in | ||
| > | formation, we do so in a way that prevents that information from being restored | > | formation, we do so in a way that prevents that information from being restored | ||
| > | or reconstructed. | > | or reconstructed. | ||
| 1184 | 1243 | ||||
| n | 1185 | **Personal data processed with the data subject’s consent** : Hilton processes t | n | 1244 | **Personal information processed with the data subject’s consent** . Hilton proc |
| > | he following items of personal information with the data subject’s consent. | > | esses the following items of personal information with the data subject’s consen | ||
| > | t | ||||
| 1186 | 1245 | ||||
| 1187 | Expand All | 1246 | Expand All | ||
| 1188 | ### Perform analytics in order to provide guests with personalized offers and co | 1247 | ### Perform analytics in order to provide guests with personalized offers and co | ||
| > | ntent | > | ntent | ||
| 1253 | 1312 | ||||
| 1254 | ### Respond to safety and security concerns Comply with legal or contractual obl | 1313 | ### Respond to safety and security concerns Comply with legal or contractual obl | ||
| > | igations | > | igations | ||
| 1255 | 1314 | ||||
| t | 1256 | **Personal data processed without the data subject’s consent** . Hilton process | t | 1315 | **Personal information processed without the data subject’s consent** . Hilton p |
| > | the following personal information without the consent of the data subject. | > | rocesses the following personal information without the consent of the data subj | ||
| > | ect. | ||||
| 1257 | 1316 | ||||
| 1258 | Expand All | 1317 | Expand All | ||
| 1259 | ### Fulfill guest reservations and verify identity | 1318 | ### Fulfill guest reservations and verify identity | ||