Full snapshot text

Hash (SHA-256)

6e4928144edcb1c4ef456d71633180bb3be5783e9a6e37078d71f663b5c24740

## Payment Terms & Refund Policy

By registering for any _FIRST_® Program, you agree to the below payment terms.
**The terms listed below are for the 2025-2026 season. Payment terms for the 2026-2027 season will be available soon.**

Expand All Close All

Check Out Process - All Programs **Below is the _FIRST_ Checkout Process for the current season.**

All teams will need to check themselves out fully on the _FIRST_ Registration Dashboard _._

- All Purchase Orders and Credit Card Payments must be made through your Registration Dashboard.
- If money is sent to _FIRST_ for a team, _FIRST_ will apply funds as a credit on your Registration Dashboard.

This includes partial payments
- The _FIRST _Dashboard will automatically apply funding to purchases using the following process:

Grants restricted to registration & products must be utilized before any other payment method can be applied.
After restricted grants, funding will be applied in the order it was received. For example, an unrestricted grant added to a team’s account at 10:00 a.m. will be utilized before a credit added to a team’s account at 11:00 a.m.
- All orders, upon checkout, will be considered complete. **ALL payment methods are FINAL**. This means:

Payment Checkout Method from any completed order cannot be used for a future order
Any grants that may come in after the completed order will need to be used for a future order
- **_If you are expecting a grant, please DO NOT CHECK OUT until that grant has been awarded. FIRST will not be able to make changes to orders after checkout._**

Team Donations - All Programs _FIRST_ will accept donations intended to support a specific _FIRST_ team’s registration fees or other costs associated with participating in _FIRST_ programs only, subject to the following requirements:
- The minimum donation on behalf of a **specific _FIRST_ Team is $99 per gift**
- Matching gifts will be applied to specific _FIRST_ teams only if _FIRST_ has an agreement and process in place with the source of the matching funds to do so
- Gifts and remainders of gifts accepted on behalf of a specific _FIRST_ Team that are not utilized by the specific _FIRST_ team at the end of each _FIRST_ fiscal year will become unrestricted gifts to _FIRST_
- _Please visit our Gift Acceptance Policy & Procedure for more information._

Please note that donations made through the donate button on the **_FIRST _website will benefit the _FIRST_ Annual Fund** and help advance our mission as a not-for-profit organization; the donations are unrestricted and cannot be used for any individual participant or team.

**For questions, please contact** customerservice@firstinspires.org

Payment Methods 1. **Purchase Order (PO):** You must upload your purchase order through the payment screen on your Registration Dashboard.
- All Purchase Orders must be paid net 30 days from acceptance by _FIRST_.
- Purchase orders will be billed in the amount due after any grants or other funding is applied.

**All purchase orders must include the following:**

1. Identification Information:

- Unique Purchase Order #
- _FIRST_ name & address
- School name, address, and contact information.

2. Billing Information:

- Instructions for invoicing
- Billing address
- Billing contact information (name & email)

3. Item Description:

- Products/services being ordered (including quantities, unit prices, any applicable tax, and total amounts)
- Program & Team/Account number(s)

4. Authorized Signatures:

- Digital/physical signature if required.

**_FIRST_ cannot accept a commitment letter from a School or School District.**

2. **Credit Card:** _FIRST_ accepts Visa, MasterCard, American Express and Discover.  Credit Card Payments can be processed through the payment screen on your Registration Dashboard.

3. **Check:** (USD funds only drawn on a U.S. bank).  Please make sure that all checks remitted state your Program and Team or Account Number to enable swift & proper crediting.

Note: **Any checks mailed to _FIRST_ HQ at 200 Bedford** Street will be forwarded to the lockbox address below, which **will cause delays** in processing.

**Regular Check**

Make payable to: _FIRST_

Attn: PO Box 845446

Boston, MA 02284-5446

**For Checks that need to be Overnighted**

Make payable to: _FIRST_

Attn: Lockbox Processing #845446

10 Dan Road

Canton, MA 02021

_FIRST_ ® Robotics Competition Team Registration **Changing Event Registration** _FIRST_ ® Robotics Competition Teams may request to change any Event registration to a comparable Event by submitting a request to _FIRST_ (by email to customerservice@firstinspires.org ). Event registration changes are subject to availability and approval by _FIRST_ . These Payment terms apply to all _FIRST_ Robotics Competition Teams except for Teams registering in the _FIRST_ Israel (ISR) District, the _FIRST_ Ontario (ONT) District, and the Pacific Northwest (PNW) District.
- Teams registering in the _FIRST_ Israel (ISR) District, should see the _FIRST_ Israel website for payment terms, fees, and payment due dates.
- Teams registering in the _FIRST_ Ontario (ONT) District, should see the _FIRST_ Robotics Canada website for payment terms, fees, and payment due dates.
- Teams registering in the Pacific Northwest (PNW) District, should see the Washington _FIRST_ Robotics website for payment terms, fees, and payment due dates.

**Fee Refunds**

Registration Fees paid to _FIRST_ to register for the 2025 _FIRST_ ® Robotics Competition Season ("Initial Registration Fee") and Additional Event Fee(s) paid to _FIRST_ for 2025 _FIRST_ Robotics Competition Season Additional Regional Events, Additional In-District Plays, Additional Inter-District Plays, and/or District Championship (“Additional Event”), are non-refundable except as expressly set forth below.

- Initial Registration Fee

The person or entity that paid the Initial Registration Fee shall be entitled to a 100% refund of the amount paid if (i) the refund request is submitted to _FIRST_ (by email to customerservice@firstinspires.org) before the Team receives the Kickoff Kit, and (ii) if the Kickoff Kit was shipped to the Team, the Team follows return instructions from _FIRST_ to return the Kickoff Kit, unopened, to _FIRST_. 
Initial Registration Fees will not be refunded under any other circumstances, even if the _FIRST__ _Robotics Competition season is cancelled, in whole or in part.
- Additional Event Fee(s) 

The person or entity that paid the Additional Event Fee shall be entitled to a 100% refund of the amount paid if (i) the refund request is submitted to _FIRST _(by email to customerservice@firstinspires.org) before the Team receives the Kickoff Kit, and (ii) if the Kickoff Kit was shipped to the Team, the Team follows return instructions from _FIRST_ to return the Kickoff Kit, unopened, to _FIRST_.
If a Team is unable to attend an Additional Event because of circumstances beyond its control, the Team must notify _FIRST _as soon as possible by submitting a request to _FIRST_ by email to customerservice@firstinspires.org, and If _FIRST _can register a replacement Team for the Event, _FIRST__ _will refund 100% of the amount paid to the person or entity that paid the Additional Event Fee for the Event

**Refunds**

**All fees paid to _FIRST _are non-refundable except as expressly set forth below.**

All refund requests must be submitted to _FIRST_ (by email to customerservice@firstinspires.org ). Upon approval from _FIRST_ , the person or entity that paid the fee shall be entitled to a 100% refund of the amount paid if:

**Initial Registration Fee**

- The Team has not received the Kickoff Kit; or,
- The Team returns the Kickoff Kit, unopened, following the return instructions from _FIRST_.

**_FIRST _Robotics Competition Additional Event Fee(s)**

- If a Team is unable to attend an Additional Event because of circumstances beyond its control and _FIRST_ can register a replacement Team for the Event

_FIRST_ ® LEGO ® League and _FIRST_ ® Class Pack Registration and Products **Events**

_FIRST_ Program Delivery Partners run local and regional events, which may include physical, remote, or a combination of physical and remote elements. For a team to participate in an event, the team must register with _FIRST_ as well as with their local _FIRST_ Program Delivery Partner. Partners may charge an additional fee to participate in these events, and those fees and payment terms are set by the _FIRST_ Program Delivery Partner.

**Refunds**

Program registration and product purchase(s) are non-refundable.

_FIRST_ ® Tech Challenge Team Registration **Events**

_FIRST_ Program Delivery Partners run local and regional events, which may include physical, remote, or a combination of physical and remote elements. For a team to participate in an event, the team must register with _FIRST_ as well as with their local _FIRST_ Program Delivery Partner. Partners may charge an additional fee to participate in these events, and those fees and payment terms are set by the _FIRST_ Program Delivery Partner.

**Refunds**

Program registration and product purchase(s) are non-refundable.

_FIRST_ ® Championship - All Programs _FIRST_ ® Championship Registration is available to qualifying _FIRST_ ® Robotics Competition, _FIRST_ ® Tech Challenge, and _FIRST_ ® LEGO ® League Teams for an additional fee. **All Championship Registrations Fees are payable to** _**FIRST**_ (unless otherwise noted for specific dist. requirements linked above) **Refunds** **Registration Fees paid to _FIRST_ to register for _FIRST _Championship are non-refundable except as expressly set forth below:** All refund requests must be submitted to _FIRST_ (by email to **customerservice@firstinspires.org** ). Upon approval from _FIRST_ , the person or entity that paid the fee shall be entitled to a 100% refund of the amount paid:
- If a Team is unable to attend an FIRST Championship Event because of circumstances beyond its control and _FIRST_ can register a replacement Team for the Event.
- If _FIRST_ can register a replacement Team for the Event, _FIRST_ will refund 100% of the amount paid to the person or entity that paid the Fee for the Event.

end widget-span

end row

end row-wrapper

end widget-span

end row

end row-wrapper

end widget-span