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Sallie Mae Bank — Sallie Mae Privacy Policy (PDF) —
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rev. 09/2026 FACTS WHAT DOES SALLIE DO WITH YOUR PERSONAL INFORMATION? ® Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. What? The types of personal information we collect and share depend on the product or service you have with us. This information can include: ◼ Social Security number and income ◼ Account balances and payment history ◼ Transaction history and credit history How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Sallie chooses to share; and whether you can limit this sharing. Can you limit this Reasons we can share your personal information Does Sallie share? sharing? For our everyday business purposes – such as to process your transactions, maintain Yes No your account(s), respond to court orders and legal investigations, or report to credit bureaus For our marketing purposes – to offer our products and services to Yes No you For joint marketing with other financial Yes No companies For our affiliates’ everyday business purposes – information about your transactions and Yes No experiences For our affiliates’ everyday business purposes – Yes Yes information about your creditworthiness For our affiliates to market to you Yes Yes For nonaffiliates to market to you Yes Yes To limit ◼ Call toll free 1-855-582-1928 – to select your choices our sharing Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. To limit sharing you can call us toll free Monday - Thursday, 8 a.m. to 8 p.m. ET and Friday, 8 a.m. to 5 p.m. ET. Questions? Call toll free 1-855-582-1928 or go to www.SallieMae.com/legal/privacy Who we are Who is providing this Sallie Mae Bank and SLM Education Services, LLC notice? What we do How does Sallie protect my To protect your personal information from unauthorized access and use, we use personal information? security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. How does Sallie collect my We collect your personal information, for example, when you: personal information? ◼ apply for a loan or give us your contact information ◼ open an account or make deposits or withdrawals from your account ◼ use your credit or debit card We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. Why can’t I limit all sharing? Federal law gives you the right to limit only ◼ sharing for affiliates’ everyday business purposes – information about your creditworthiness ◼ affiliates from using your information to market to you ◼ sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law. What happens when I limit Your choices will apply to everyone on your account. sharing for an account I hold jointly with someone else? Definitions Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies. ◼ Our affiliates include companies that share the “Sallie Mae,” “Sallie,” “SLM,” or “SMB” name, such as SMB Business Development, Inc.; SMB Shared Services, Inc.; SMB IT, Inc.; SMB Education Funding, LLC; SLM Funding Solutions, LLC; and SLM Program Management, LLC. Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies. ◼ Nonaffiliates we share with can include data processors and companies that are involved in promoting or marketing third-party products that may be of interest to you. Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you. ◼ Our joint marketing partners include financial institutions such as companies that provide credit products. Other important information Vermont residents: We will not share personal information about you with nonaffiliates other than as permitted by law. We also will not share information about your creditworthiness with our affiliates without your consent. California residents: We will share your personal information only as permitted by law. We will not disclose your personal information with nonaffiliates for their marketing purposes, unless you authorize us to do so. We will not disclose your personal information with joint marketing partners or our affiliates for their marketing purposes, unless we notify you in advance and allow you to opt-out and prevent this type of disclosure.