Full snapshot text

Sallie Mae Bank — Sallie Mae Privacy Policy (PDF) —

Hash (SHA-256)
152b06f8d391352595d93611df4f9917bcb93ff0e7aa92716d5e41cf6cd562ca
rev. 09/2026
FACTS
WHAT DOES SALLIE DO WITH YOUR PERSONAL INFORMATION?
®
Why?
Financial companies choose how they share your personal information. Federal law gives
consumers the right to limit some but not all sharing. Federal law also requires us to tell you
how we collect, share, and protect your personal information. Please read this notice
carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service
you have with us. This information can include:
◼ Social Security number and income
◼ Account balances and payment history
◼ Transaction history and credit history
How?
All financial companies need to share customers’ personal information to run their everyday
business. In the section below, we list the reasons financial companies can share their
customers’ personal information; the reasons Sallie chooses to share; and whether you can
limit this sharing.
Can you limit this
Reasons we can share your personal information Does Sallie share?
sharing?
For our everyday business purposes –
such as to process your transactions, maintain
Yes No
your account(s), respond to court orders and
legal investigations, or report to credit bureaus
For our marketing purposes – to
offer our products and services to Yes No
you
For joint marketing with other financial
Yes No
companies
For our affiliates’ everyday business purposes –
information about your transactions and Yes No
experiences
For our affiliates’ everyday business purposes –
Yes Yes
information about your creditworthiness
For our affiliates to market to you Yes Yes
For nonaffiliates to market to you Yes Yes
To limit ◼ Call toll free 1-855-582-1928 – to select your choices
our sharing Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we
sent this notice. When you are no longer our customer, we continue to share your
information as described in this notice.
To limit sharing you can call us toll free Monday - Thursday, 8 a.m. to 8 p.m. ET and Friday,
8 a.m. to 5 p.m. ET.
Questions? Call toll free 1-855-582-1928 or go to www.SallieMae.com/legal/privacy

Who we are
Who is providing this Sallie Mae Bank and SLM Education Services, LLC
notice?
What we do
How does Sallie protect my To protect your personal information from unauthorized access and use, we use
personal information? security measures that comply with federal law. These measures include
computer safeguards and secured files and buildings.
How does Sallie collect my We collect your personal information, for example, when you:
personal information? ◼ apply for a loan or give us your contact information
◼ open an account or make deposits or withdrawals from your account
◼ use your credit or debit card
We also collect your personal information from others, such as credit
bureaus, affiliates, or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only
◼ sharing for affiliates’ everyday business purposes – information about your
creditworthiness
◼ affiliates from using your information to market to you
◼ sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit
sharing. See below for more on your rights under state law.
What happens when I limit Your choices will apply to everyone on your account.
sharing for an account I hold
jointly with someone else?
Definitions
Affiliates Companies related by common ownership or control. They can be financial and
nonfinancial companies.
◼ Our affiliates include companies that share the “Sallie Mae,” “Sallie,”
“SLM,” or “SMB” name, such as SMB Business Development, Inc.; SMB
Shared Services, Inc.; SMB IT, Inc.; SMB Education Funding, LLC; SLM
Funding Solutions, LLC; and SLM Program Management, LLC.
Nonaffiliates Companies not related by common ownership or control. They can be financial
and nonfinancial companies.
◼ Nonaffiliates we share with can include data processors and companies that
are involved in promoting or marketing third-party products that may be of
interest to you.
Joint marketing A formal agreement between nonaffiliated financial companies that together
market financial products or services to you.
◼ Our joint marketing partners include financial institutions such as companies
that provide credit products.

Other important information
Vermont residents: We will not share personal information about you with nonaffiliates other than as permitted by
law. We also will not share information about your creditworthiness with our affiliates without your consent.
California residents: We will share your personal information only as permitted by law. We will not disclose your
personal information with nonaffiliates for their marketing purposes, unless you authorize us to do so. We will not
disclose your personal information with joint marketing partners or our affiliates for their marketing purposes,
unless we notify you in advance and allow you to opt-out and prevent this type of disclosure.