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Delta Air Lines, Inc. — Contract of Carriage: U.S.

Old 2026-10-14 08:16 UTC

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New 2026-10-31 08:18 UTC

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n	1	Contract of Carriage: U.S.	n	1	# Contract of Carriage: U.S.
	2			2
n	3	---	n
	4
	5	Last Modified August 18, 2026. Plain language version (PDF)		3	Last Modified August 18, 2026. Plain language version (PDF)
	6			4
n	7	RULE 1: General Provisions, Go to footer note	n	5	Rule 1: General Provisions
	8			6
n	9	RULE 9: SPECIALLY TRAINED SERVICE DOGS, Go to footer note	n	7	Rule 9: Specially Trained Service Dogs
	10			8
n	11	RULE 17: BAGGAGE, Go to footer note	n	9	Rule 17: Baggage
	12			10
n	13	RULE 2: SCHEDULES AND OPERATIONS, Go to footer note	n	11	Rule 2: Schedules and Operations
	14			12
n	15	RULE 10: SMOKE FREE SERVICE, Go to footer note	n	13	Rule 10: Smoke Free Service
	16			14
n	17	RULE 18: ELECTRONIC SURVEILLANCE, Go to footer note	n	15	Rule 18: Electronic Surveillance
	18			16
n	19	RULE 3: DEFINITIONS, Go to footer note	n	17	Rule 3: Definitions
	20			18
n	21	RULE 11: PASSENGER MEDICAL OXYGEN, Go to footer note	n	19	Rule 11: Passenger Medical Oxygen
	22			20
n	23	RULE 19: FLIGHT DELAYS/CANCELLATIONS, Go to footer note	n	21	Rule 19: Flight Delays/Cencellations
	24			22
n	25	RULE 4: PERSONAL DATA, Go to footer note	n	23	Rule 4: Personal Data
	26			24
n	27	RULE 12: TICKETS, Go to footer note	n	25	Rule 12: Tickets
	28			26
n	29	RULE 20: DENIED BOARDING COMPENSATION, Go to footer note	n	27	Rule 20: Denied Boarding Compensation
	30			28
n	31	RULE 5: INTER-AIRPORT TRANSPORTATION, Go to footer note	n	29	Rule 5: Inter-Airport Transportation
	32			30
n	33	RULE 13: CONFIRMATION OF RESERVATIONS, Go to footer note	n	31	Rule 13: Confirmation of Reservations
	34			32
n	35	RULE 21: REROUTING, Go to footer note	n	33	Rule 21: Rerouting
	36			34
n	37	RULE 6: CARRIAGE OF PERSONS WITH DISABILITIES, Go to footer note	n	35	Rule 6: Carriage of Persons with Disabilities
	38			36
n	39	RULE 14: CANCELLATION OF RESERVATIONS, Go to footer note	n	37	Rule 14: Cancellation of Reservations
	40			38
n	41	RULE 22: REFUNDS, Go to footer note	n	39	Rule 22: Refunds
	42			40
n	43	RULE 7: REFUSAL TO TRANSPORT, Go to footer note	n	41	Rule 7: Refusal to Transport
	44			42
n	45	RULE 15: VOLUNTARY STANDBY TRAVEL, Go to footer note	n	43	Rule 15: Voluntary Standby Travel
	46			44
n	47	RULE 23: CURRENCY; DECLINED OR DISPUTED FORMS OF PAYMENT, Go to footer note	n	45	Rule 23: Currency; Declined or Disputed Forms of Payment
	48			46
n	49	RULE 8: ACCEPTANCE OF CHILDREN, Go to footer note	n	47	Rule 8: Acceptance of Children
	50			48
n	51	RULE 16: FARES, Go to footer note	n	49	Rule 16: Fares
	52			50
n	53	RULE 24: GOVERNING LAW; ENTIRE AGREEMENT; LIMITATION OF LIABILITY, Go to footer	n	51	Ru;e 14: Governing Law; Entire Agreement; Limitation of Liability
	>	note
	54			52
n	55	**RULE 1: GENERAL PROVISIONS	n	53	RULE 1: GENERAL PROVISIONS
	56			54
n			n	55	**A. Contract of Carriage
	57	A. Contract of Carriage** When you buy a ticket from or travel on Delta, you en		56	**When you buy a ticket from or travel on Delta, you enter into a contract with
	>	ter into a contract with us, and you agree to be bound by its terms. The terms		>	us, and you agree to be bound by its terms. The terms of your contract (the “Con
	>	of your contract (the “Contract of Carriage”) are set forth in:		>	tract of Carriage”) are set forth in:
	58			57
n	59	- your Ticket;	n	58	your Ticket;
				59
	60	- these Conditions of Carriage; and		60	these Conditions of Carriage; and
				61
	61	- our published fare rules and regulations, which may govern the calculation of		62	- our published fare rules and regulations, which may govern the calculation of
	>	the fare and other charges that apply to your itinerary (“Fare Rules”).		>	the fare and other charges that apply to your itinerary (“Fare Rules”).
	62			63
	63	This document is Delta's Domestic Conditions of Carriage. It applies only to tra		64	This document is Delta's Domestic Conditions of Carriage. It applies only to tra
	>	vel entirely within the United States of America and states the terms upon which		>	vel entirely within the United States of America and states the terms upon which
	>	Delta offers to transport passengers.		>	Delta offers to transport passengers.
	64			65
	65	Any reference to “Delta” in this contract refers to Delta Air Lines, the Delta S		66	Any reference to “Delta” in this contract refers to Delta Air Lines, the Delta S
	>	huttle, and the Delta Connection carriers. Some flights marketed by Delta may be		>	huttle, and the Delta Connection carriers. Some flights marketed by Delta may be
	>	operated by other carriers. If any Carrier other than Delta is operating a flig		>	operated by other carriers. If any Carrier other than Delta is operating a flig
	>	ht, we will identify that Carrier in our schedules and in written or oral commun		>	ht, we will identify that Carrier in our schedules and in written or oral commun
	>	ications with you during the booking process. The terms of transportation applic		>	ications with you during the booking process. The terms of transportation applic
	>	able to Delta specified in these Conditions of Carriage apply to flights operate		>	able to Delta specified in these Conditions of Carriage apply to flights operate
	>	d by the Delta Connection and Delta Shuttle carriers, and to codeshare flights m		>	d by the Delta Connection and Delta Shuttle carriers, and to codeshare flights m
	>	arketed by Delta.		>	arketed by Delta.
	66			67
n	67	Delta may act as an agent to issue tickets, check baggage and book reservations	n	68	Delta may act as an agent to issue tickets, check baggage and book reservations
	>	for transportation via other Carriers which have interline agreements with Delta		>	for transportation via other Carriers which have interline agreements with Delta
	>	. For interline flights operated by other Carriers, the conditions of carriage o		>	. For interline flights operated by other Carriers, the conditions of carriage o
	>	f the operating Carrier will apply. Other Carriers may have different terms and		>	f the operating Carrier will apply. Other Carriers may have different terms and
	>	conditions applicable to their flights, and these may be obtained directly from		>	conditions applicable to their flights, and these may be obtained directly from
	>	the other Carriers.		>	the other Carriers.
	68			69
n			n	70	**B. Amendments to Conditions of Carriage
				71
	69	B. Amendments to Conditions of Carriage Delta may amend these Conditions of		72	**Delta may amend these Conditions of Carriage at any time, except as provided b
	>	Carriage at any time, except as provided by law. Your travel is governed by the		>	y law. Your travel is governed by the rules that were in effect on the date you
	>	rules that were in effect on the date you purchased your ticket; provided, howev		>	purchased your ticket; provided, however, that Delta reserves the right to apply
	>	er, that Delta reserves the right to apply rules currently in effect on the date		>	rules currently in effect on the date of your travel where reasonably necessary
	>	of your travel where reasonably necessary for operational reasons and where the		>	for operational reasons and where the change in rule does not have a material n
	>	change in rule does not have a material negative impact upon you. No Delta empl		>	egative impact upon you. No Delta employee or ticketing agent has the authority
	>	oyee or ticketing agent has the authority to modify any provision of the Conditi		>	to modify any provision of the Conditions of Carriage unless authorized in writi
	>	ons of Carriage unless authorized in writing by a Delta corporate officer.		>	ng by a Delta corporate officer.
	70			73
	71	RULE 2: SCHEDULES AND OPERATIONS		74	RULE 2: SCHEDULES AND OPERATIONS
	72			75
n	73	Delta will exercise reasonable efforts to transport you and your baggage from yo	n	76	Delta will exercise reasonable efforts to transport you and your baggage from yo
	>	ur origin to your destination with reasonable dispatch, but published schedules,		>	ur origin to your destination with reasonable dispatch, but published schedules,
	>	flight times, aircraft types, seat assignments, and similar details reflected i		>	flight times, aircraft types, seat assignments, and similar details reflected i
	>	n the ticket or Delta’s published schedules are not guaranteed and form no part		>	n the ticket or Delta’s published schedules are not guaranteed and form no part
	>	of this contract. Delta may substitute alternate Carriers or aircraft, change it		>	of this contract. Delta may substitute alternate Carriers or aircraft, change it
	>	s schedules, delay or cancel flights, change seat assignments, and alter or omit		>	s schedules, delay or cancel flights, change seat assignments, and alter or omit
	>	stopping places shown on the ticket as required by its operations in Delta’s so		>	stopping places shown on the ticket as required by its operations in Delta’s so
	>	le discretion. Delta’s sole liability in the event of such changes is set forth		>	le discretion. Delta’s sole liability in the event of such changes is set forth
	>	in Rule 22, Go to footer note . Delta is not responsible or liable for making co		>	in Rule 22, Go to footer note. Delta is not responsible or liable for making con
	>	nnections, failing to operate any flight according to schedule, changing the sch		>	nections, failing to operate any flight according to schedule, changing the sche
	>	edule or any flight, changing seat assignments or aircraft types, or revising th		>	dule or any flight, changing seat assignments or aircraft types, or revising the
	>	e routings by which Delta carries the passenger from the ticketed origin to dest		>	routings by which Delta carries the passenger from the ticketed origin to desti
	>	ination.		>	nation.
	74			77
	75	RULE 3: DEFINITIONS		78	RULE 3: DEFINITIONS
	76			79
n	77	Animals , in addition to the usual connotation, include reptiles, birds, and fis	n	80	Animals, in addition to the usual connotation, include reptiles, birds, and fish
	>	h.		>	.
	78			81
	79	Applicable Full Fare means the one-way fares, whether specifically published or		82	Applicable Full Fare means the one-way fares, whether specifically published or
	>	derived by construction, for the class of service designated in the Carrier's of		>	derived by construction, for the class of service designated in the Carrier's of
	>	ficial general schedule for the aircraft, or cabin of the aircraft used by the p		>	ficial general schedule for the aircraft, or cabin of the aircraft used by the p
	>	assenger.		>	assenger.
	80			83
	126			129
	127	b) The flight that will provide for the passenger's earliest arrival at an inter		130	b) The flight that will provide for the passenger's earliest arrival at an inter
	>	mediate or junction point(s) or destination point, via the Carrier and class of		>	mediate or junction point(s) or destination point, via the Carrier and class of
	>	service as shown on the passenger's ticket, provided however, that in no event w		>	service as shown on the passenger's ticket, provided however, that in no event w
	>	ill a stopover occur when the passenger departs from the intermediate/junction p		>	ill a stopover occur when the passenger departs from the intermediate/junction p
	>	oint on a flight shown in the Carrier's official general schedule as departing w		>	oint on a flight shown in the Carrier's official general schedule as departing w
	>	ithin four hours after arrival at such point.		>	ithin four hours after arrival at such point.
	128			131
n	129	United States of America - The area comprising the 50 states; the District of Co	n	132	United States of America- The area comprising the 50 states; the District of Col
	>	lumbia; Puerto Rico; the U.S. Virgin Islands; American Samoa; Kanton; Guam; Mid		>	umbia; Puerto Rico; the U.S. Virgin Islands; American Samoa; Kanton; Guam; Midw
	>	way and Wake Islands.		>	ay and Wake Islands.
	130			133
	131	U.S. Armed Forces/U.S. Military Agencies - Department of the Army, Navy, Air For		134	U.S. Armed Forces/U.S. Military Agencies - Department of the Army, Navy, Air For
	>	ce, Marine Corps, Coast Guard, and Space Force of the United States of America,		>	ce, Marine Corps, Coast Guard, and Space Force of the United States of America,
	>	the respective academies of the Army, Navy, Air Force, and Coast Guard, and does		>	the respective academies of the Army, Navy, Air Force, and Coast Guard, and does
	>	not include the National Guard Bureau or the Reserve Officer Training Corps, or		>	not include the National Guard Bureau or the Reserve Officer Training Corps, or
	>	members of the reserves not holding a valid duty armed forces of the United Sta		>	members of the reserves not holding a valid duty armed forces of the United Sta
	>	tes green identification card.		>	tes green identification card.
	132			135
	134			137
	135	RULE 4: PERSONAL DATA		138	RULE 4: PERSONAL DATA
	136			139
n	137	The passenger recognizes that personal data has been given to Carrier for the pu	n	140	The passenger recognizes that personal data has been given to Carrier for the pu
	>	rposes of making a reservation for carriage, obtaining ancillary services, facil		>	rposes of making a reservation for carriage, obtaining ancillary services, facil
	>	itating immigration and entry requirements, and making available such data to go		>	itating immigration and entry requirements, and making available such data to go
	>	vernment agencies. For these purposes, where required by law, the passenger auth		>	vernment agencies. For these purposes, where required by law, the passenger auth
	>	orizes Carrier to retain such data and to transmit it to its own offices, other		>	orizes Carrier to retain such data and to transmit it to its own offices, other
	>	Carriers, or the providers of such services, in whatever country they may be loc		>	Carriers, or the providers of such services, in whatever country they may be loc
	>	ated. All passenger information shall be handled in accordance with Delta’s Pri		>	ated. All passenger information shall be handled in accordance with Delta’s Pri
	>	vacy Policy ( https://www.delta.com/content/www/en_US/privacy-and-security.html		>	vacy Policy.
	>	).
	138			141
	139	RULE 5: INTER-AIRPORT TRANSPORTATION		142	RULE 5: INTER-AIRPORT TRANSPORTATION
	140			143
	141	When a metropolitan area is served by more than one airport and the passenger re		144	When a metropolitan area is served by more than one airport and the passenger re
	>	quires connecting service with arrival at one airport and departure from another		>	quires connecting service with arrival at one airport and departure from another
	>	airport, transportation between those airports must be arranged by and at the e		>	airport, transportation between those airports must be arranged by and at the e
	>	xpense of the passenger. Baggage must be claimed and rechecked by the passenger.		>	xpense of the passenger. Baggage must be claimed and rechecked by the passenger.
	142			145
n	143	RULE 6: CARRIAGE OF PERSONS WITH DISABILITIES	n	146	RULE 6: CARRIAGE OF PERSONS WITH DISABILITIES
	144			147
	145	A) Acceptance for Carriage		148	A) Acceptance for Carriage
	146			149
n	147	Delta will make every effort to accommodate a Person with a Disability and will	n	150	Delta will make every effort to accommodate a Person with a Disability and will
	>	not refuse to transport a person solely based on the person’s disability, except		>	not refuse to transport a person solely based on the person’s disability, excep
	>	as permitted or required by law.		>	t as permitted or required by law.
	148			151
	149	B) Acceptance of Declaration of Self-Reliance		152	B) Acceptance of Declaration of Self-Reliance
	150			153
n	151	Unless Delta determines a Safety Assistant is essential for safety, pursuant to	n	154	Unless Delta determines a Safety Assistant is essential for safety, pursuant to
	>	Rule 6(C), Delta will accept the determination made by or on behalf of a Person		>	Rule 6(C), Delta will accept the determination made by or on behalf of a Person
	>	with a Disability as to self-reliance. Once advised that the person is “self-rel		>	with a Disability as to self-reliance. Once advised that the person is “self-re
	>	iant”, Delta shall not refuse such passenger transportation on the basis that th		>	liant”, Delta shall not refuse such passenger transportation on the basis that t
	>	e Person with a Disability is not accompanied by a Personal Attendant or based o		>	he Person with a Disability is not accompanied by a Personal Attendant or based
	>	n the assumption that the passenger may require extraordinary assistance from ai		>	on the assumption that the passenger may require extraordinary assistance from a
	>	rline employees in meeting the passenger’s needs.		>	irline employees in meeting the passenger’s needs.
	152			155
n	153	C) Accompanying Safety Assistant Required for Certain Passengers	n	156	C) Accompanying Safety Assistant Required for Certain Passengers
	154			157
	155	Delta may require that a Safety Assistant accompany a Person with a Disability a		158	Delta may require that a Safety Assistant accompany a Person with a Disability a
	>	s a condition of providing transportation if Delta determines that such an assis		>	s a condition of providing transportation if Delta determines that such an assis
	>	tant is essential for safety, such as in, but not limited to, the following circ		>	tant is essential for safety, such as in, but not limited to, the following circ
	>	umstances:		>	umstances:
	156			159
	157	1) A passenger is unable to comprehend or respond appropriately to safety relate		160	1) A passenger is unable to comprehend or respond appropriately to safety relate
	>	d instructions due to a mental disability;		>	d instructions due to a mental disability;
n	158		n
	159	2) A passenger is unable to physically assist in the passenger’s own evacuation		161	2) A passenger is unable to physically assist in the passenger’s own evacuation
	>	from the aircraft due to a severe mobility impairment; or		>	from the aircraft due to a severe mobility impairment; or
	160
	161	3) A passenger is unable to establish a means of communication with Delta person		162	3) A passenger is unable to establish a means of communication with Delta perso
	>	nel sufficient to receive the safety briefing due to having both severe hearing		>	nnel sufficient to receive the safety briefing due to having both severe hearing
	>	and vision impairments.		>	and vision impairments.
	162			163
	163	D) Medical Clearance		164	D) Medical Clearance
	164			165
n	165	Delta will not require a medical clearance for a Person with a Disability as a c	n	166	Delta will not require a medical clearance for a Person with a Disability as a
	>	ondition of travel, except as permitted by law. Delta may require a medical cert		>	condition of travel, except as permitted by law. Delta may require a medical cer
	>	ificate when, in good faith and using its reasonable discretion, Delta determine		>	tificate when, in good faith and using its reasonable discretion, Delta determin
	>	s there is reasonable doubt that a passenger can complete the flight safely with		>	es there is reasonable doubt that a passenger can complete the flight safely wit
	>	out requiring extraordinary medical assistance.		>	hout requiring extraordinary medical assistance.
	166			167
n	167	E) Seating Restrictions and Assignments	n	168	E) Seating Restrictions and Assignments
	168			169
n	169	When a person with a disability needs a specific seat in order to accommodate th	n	170	When a person with a disability needs a specific seat in order to accommodate t
	>	eir disability, Delta will, to the extent possible, accommodate the passenger wi		>	heir disability, Delta will, to the extent possible, accommodate the passenger w
	>	th a seat assignment that suits the passenger’s needs, including seating the pas		>	ith a seat assignment that suits the passenger’s needs, including seating the pa
	>	senger together with any Safety Assistant or Personal Attendant traveling with t		>	ssenger together with any Safety Assistant or Personal Attendant traveling with
	>	he passenger. Persons with a Disability will not be prohibited from occupying se		>	the passenger. Persons with a Disability will not be prohibited from occupying s
	>	ats in designated emergency exit rows, except to the extent required by law.		>	eats in designated emergency exit rows, except to the extent required by law.
	170			171
n	171	F) Acceptance of Aids	n	172	F) Acceptance of Aids
	172			173
n	173	In addition to the regular baggage allowance, Delta will accept, without charge,	n	174	In addition to the regular baggage allowance, Delta will accept, without charg
	>	as priority checked baggage, mobility aids, including but not limited to:		>	e, as priority checked baggage, mobility aids, including but not limited to:
	174			175
	175	1) an electric wheelchair, a scooter or a manually operated rigid-frame wheelcha		176	1) an electric wheelchair, a scooter or a manually operated rigid-frame wheelcha
	>	ir;		>	ir;
n	176		n
	177	2) a manually operated, folding wheelchair;		177	2) a manually operated, folding wheelchair;
	178
	179	3) a walker, a cane, crutches or braces;		178	3) a walker, a cane, crutches or braces;
	180
	181	4) any device that assists the person to communicate; and		179	4) any device that assists the person to communicate; and
	182
	183	5) any prosthesis or medical device.		180	5) any prosthesis or medical device.
	184			181
	185	Where space permits, Delta will, without charge, permit the passenger to store a		182	Where space permits, Delta will, without charge, permit the passenger to store a
	>	manually operated, folding wheelchair and other small mobility aids in the pass		>	manually operated, folding wheelchair and other small mobility aids in the pass
	>	enger cabin during the flight. The assembling and disassembling of mobility aids		>	enger cabin during the flight. The assembling and disassembling of mobility aids
	>	will be provided by Delta, without charge. Wheelchairs and mobility aids will b		>	will be provided by Delta, without charge. Wheelchairs and mobility aids will b
	>	e the last items to be stowed in the aircraft hold and the first items to be rem		>	e the last items to be stowed in the aircraft hold and the first items to be rem
	>	oved.		>	oved.
	186			183
n	187	G) Manually Operated Wheelchair Access	n	184	G) Manually Operated Wheelchair Access
	188			185
n	189	To the extent permitted by space and facilities, Delta will permit a passenger u	n	186	To the extent permitted by space and facilities, Delta will permit a passenger
	>	sing a manually operated wheelchair to remain in the wheelchair:		>	using a manually operated wheelchair to remain in the wheelchair:
	190			187
	191	1) until the passenger reaches the boarding gate;		188	1) until the passenger reaches the boarding gate;
n	192		n
	193	2) while the passenger is moving between the terminal and the aircraft door; and		189	2) while the passenger is moving between the terminal and the aircraft door; an
				>	d
	194
	195	3) while the passenger is moving between the terminal and the aircraft.		190	3) while the passenger is moving between the terminal and the aircraft.
	196			191
	197	H) Service Animals		192	H) Service Animals
	198			193
n	199	Delta will accept for transportation, without charge, a service Animal required	n	194	Delta will accept for transportation, without charge, a service Animal required
	>	to assist a Person with a Disability. Service Animals are defined as only dogs,		>	to assist a Person with a Disability. Service Animals are defined as only dogs,
	>	regardless of breed, specifically trained to assist a Person with a Disability.		>	regardless of breed, specifically trained to assist a Person with a Disability.
	>	To the extent possible, Delta will assign a seat to the person that provides suf		>	To the extent possible, Delta will assign a seat to the person that provides su
	>	ficient space for the person and the service Animal. Delta will permit the servi		>	fficient space for the person and the service Animal. Delta will permit the serv
	>	ce Animal to accompany the person onboard the aircraft and to remain on the floo		>	ice Animal to accompany the person onboard the aircraft and to remain on the flo
	>	r at the person’s seat. The service Animal will not be permitted to occupy a pas		>	or at the person’s seat. The service Animal will not be permitted to occupy a pa
	>	senger seat. To the extent permitted or required by law, Delta reserves the righ		>	ssenger seat. To the extent permitted or required by law, Delta reserves the rig
	>	t to deny transportation to any service animal when reasonably necessary, in Del		>	ht to deny transportation to any service animal when reasonably necessary, in De
	>	ta’s sole discretion, for the comfort or safety of passengers or crewmembers or		>	lta’s sole discretion, for the comfort or safety of passengers or crewmembers or
	>	for the prevention of damage to the property of Delta or its passengers or emplo		>	for the prevention of damage to the property of Delta or its passengers or empl
	>	yees.		>	oyees.
	200			195
	201	I) Services to be Provided to Persons with Disabilities		196	I) Services to be Provided to Persons with Disabilities
	202			197
n	203	Upon request, Delta will provide the following services to a Person with a Disab	n	198	Upon request, Delta will provide the following services to a Person with a Disa
	>	ility:		>	bility:
	204			199
	205	1) assistance with registration at the check-in counter;		200	1) assistance with registration at the check-in counter;
n	206		n
	207	2) assistance in proceeding to the boarding area;		201	2) assistance in proceeding to the boarding area;
	208
	209	3) assistance in boarding and deplaning;		202	3) assistance in boarding and deplaning;
	210
	211	4) assistance in stowing and retrieving carry-on baggage and retrieving checked		203	4) assistance in stowing and retrieving carry-on baggage and retrieving checked
	>	baggage;		>	baggage;
	212
	213	5) assistance in moving to and from an aircraft lavatory;		204	5) assistance in moving to and from an aircraft lavatory;
	214
	215	6) assistance in proceeding to the general public area or, in some cases, to a r		205	6) assistance in proceeding to the general public area or, in some cases, to a
	>	epresentative of another Carrier;		>	representative of another Carrier;
	216
	217	7) transfer between the person’s own mobility aid and a mobility aid provided by		206	7) transfer between the person’s own mobility aid and a mobility aid provided b
	>	Delta;		>	y Delta;
	218
	219	8) transfer between a mobility aid and the passenger’s seat;		207	8) transfer between a mobility aid and the passenger’s seat;
	220
	221	9) limited assistance with meals, such as opening packages, identifying items, a		208	9) limited assistance with meals, such as opening packages, identifying items,
	>	nd cutting large food portions;		>	and cutting large food portions;
	222
	223	10) inquiring periodically during a flight about a passenger’s needs; and		209	10) inquiring periodically during a flight about a passenger’s needs; and
	224
	225	11) briefing individual_Persons with Disabilities and any Safety Attendant on em		210	11) briefing individual_Persons with Disabilities and any Safety Attendant on e
	>	ergency procedures and the layout of the cabin.		>	mergency procedures and the layout of the cabin.
	226			211
	227	J) Advance Notice for Special Services		212	J) Advance Notice for Special Services
	228			213
n	229	To the extent permitted by law, Delta may require advance notice for certain spe	n	214	To the extent permitted by law, Delta may require advance notice for certain sp
	>	cial services desired by a Person with a Disability. Services applicable under t		>	ecial services desired by a Person with a Disability. Services applicable under
	>	his rule include but are not limited to:		>	this rule include but are not limited to:
	230			215
	231	1) transportation of an electric wheelchair on an aircraft of less than 60;		216	1) transportation of an electric wheelchair on an aircraft of less than 60;
n	232		n
	233	2) provision of hazardous materials packaging for batteries or other assistive d		217	2) provision of hazardous materials packaging for batteries or other assistive
	>	evice that are required to have such packaging;		>	device that are required to have such packaging;
	234
	235	3) accommodation for a Group of 10 or more Persons with Disabilities traveling a		218	3) accommodation for a Group of 10 or more Persons with Disabilities traveling
	>	s a Group;		>	as a Group;
	236
	237	4) provision of an onboard wheelchair on an aircraft of 60 seats or more;		219	4) provision of an onboard wheelchair on an aircraft of 60 seats or more;
	238
	239	5) transportation of a Service Animal in the cabin (unless the ticket is purchas		220	5) transportation of a Service Animal in the cabin (unless the ticket is purcha
	>	ed less than 48 hours prior to departure);		>	sed less than 48 hours prior to departure);
	240
	241	6) transportation of a Service Animal on a Segment scheduled to take 8 or more h		221	6) transportation of a Service Animal on a Segment scheduled to take 8 or more
	>	ours; or		>	hours; or
	242
	243	7) accommodation of a passenger with both severe vision and hearing impairments.		222	7) accommodation of a passenger with both severe vision and hearing impairments
				>	.
	244			223
	245	Such requests should be made by the passenger at the time of reservation and as		224	Such requests should be made by the passenger at the time of reservation and as
	>	far in advance as possible. If a passenger requests a special service at least 4		>	far in advance as possible. If a passenger requests a special service at least 4
	>	8 hours prior to departure, Delta will, to the extent possible, provide the serv		>	8 hours prior to departure, Delta will, to the extent possible, provide the serv
	>	ice. If a passenger requests a service less than 48 hours prior to departure, De		>	ice. If a passenger requests a service less than 48 hours prior to departure, De
	>	lta will make a reasonable effort to provide the service.		>	lta will make a reasonable effort to provide the service.
	246			225
n	247	K) Boarding and Deplaning	n	226	K) Boarding and Deplaning
	248			227
n	249	Where a Person with a Disability requests assistance in boarding or seating or i	n	228	Where a Person with a Disability requests assistance in boarding or seating or
	>	n stowing carry-on baggage, Delta will allow the passenger to board the aircraft		>	in stowing carry-on baggage, Delta will allow the passenger to board the aircraf
	>	in advance of other passengers where time permits.		>	t in advance of other passengers where time permits.
	250			229
n	251	L) Communication and Confirmation of Information	n	230	L) Communication and Confirmation of Information
	252			231
n	253	Delta will use reasonable efforts to ensure that announcements to passengers con	n	232	Delta will use reasonable efforts to ensure that announcements to passengers co
	>	cerning stops, delays, schedule changes, connections, on-board services, and cla		>	ncerning stops, delays, schedule changes, connections, on-board services, and cl
	>	iming baggage are communicated to any person with a disability in a manner suffi		>	aiming baggage are communicated to any person with a disability in a manner suff
	>	cient for the person to understand the communication.		>	icient for the person to understand the communication.
	254			233
n	255	M) Inquire Periodically	n	234	M) Inquire Periodically
	256			235
n	257	When passengers in wheelchairs that are not independently mobile are waiting to	n	236	When passengers in wheelchairs that are not independently mobile are waiting to
	>	board an aircraft, Delta will inquire periodically about their needs and shall a		>	board an aircraft, Delta will inquire periodically about their needs and shall
	>	ttend to those needs where the services required are usually provided by Delta.		>	attend to those needs where the services required are usually provided by Delta.
	258			237
	259	RULE 7: REFUSAL TO TRANSPORT		238	RULE 7: REFUSAL TO TRANSPORT
	260			239
	261	Delta may refuse to transport any passenger, and may remove any passenger from i		240	Delta may refuse to transport any passenger, and may remove any passenger from i
	>	ts aircraft at any time, for any of the following reasons:		>	ts aircraft at any time, for any of the following reasons:
	262			241
n	263	A) Government Request or Force Majeure	n	242	A) Government Request or Force Majeure
	264
	265	Whenever necessary to comply with any law, regulation or government directive or		243	Whenever necessary to comply with any law, regulation or government directive o
	>	request; or when advisable in Delta’s sole discretion due to weather or other c		>	r request; or when advisable in Delta’s sole discretion due to weather or other
	>	onditions beyond Delta’s control including Acts of God, strikes, civil unrest, e		>	conditions beyond Delta’s control including Acts of God, strikes, civil unrest,
	>	mbargoes, war, and other similar matters of force majeure.		>	embargoes, war, and other similar matters of force majeure.
	266			244
n	267	B) Search of Passenger or Property	n	245	B) Search of Passenger or Property
	268			246
n	269	When a passenger refuses to permit search of his person or property for explosiv	n	247	When a passenger refuses to permit search of his person or property for explosi
	>	es, weapons, dangerous materials, or other prohibited items.		>	ves, weapons, dangerous materials, or other prohibited items.
	270			248
n	271	C) Proof of Identity	n	249	C) Proof of Identity
	272
	273	When a passenger refuses to produce positive identification on request.		250	When a passenger refuses to produce positive identification on request.
	274			251
n	275	D) Failure to Comply with Delta’s Rules or Contract of Carriage	n	252	D) Failure to Comply with Delta’s Rules or Contract of Carriage
	276			253
n	277	When a passenger or the ticket purchaser (or his or her respective agent or trav	n	254	When a passenger or the ticket purchaser (or his or her respective agent or tra
	>	el agency) fails or refuses to comply with any of Delta’s rules or regulations,		>	vel agency) fails or refuses to comply with any of Delta’s rules or regulations,
	>	or any term of the Contract of Carriage.		>	or any term of the Contract of Carriage.
	278			255
n	279	E) Passenger’s Conduct or Condition	n	256	E) Passenger’s Conduct or Condition
	280			257
n	281	Delta will not refuse to provide transportation to a Person with a Disability, a	n	258	Delta will not refuse to provide transportation to a Person with a Disability,
	>	s defined in 14 C.F.R. § 382.5 and 382.31, based upon the passenger’s disability		>	as defined in 14 C.F.R. § 382.5 and 382.31, based upon the passenger’s disabilit
	>	, except as allowed or required by law. Delta will not refuse to provide transpo		>	y, except as allowed or required by law. Delta will not refuse to provide transp
	>	rtation based upon race, color, national origin, religion, sex, or ancestry. Sub		>	ortation based upon race, color, national origin, religion, sex, or ancestry. Su
	>	ject to those qualifications, Delta may refuse to transport any passenger, or ma		>	bject to those qualifications, Delta may refuse to transport any passenger, or m
	>	y remove any passenger from its aircraft, when refusal to transport or removal o		>	ay remove any passenger from its aircraft, when refusal to transport or removal
	>	f the passenger is reasonably necessary in Delta’s sole discretion for the passe		>	of the passenger is reasonably necessary in Delta’s sole discretion for the pass
	>	nger’s comfort or safety, for the comfort or safety of other passengers or Delta		>	enger’s comfort or safety, for the comfort or safety of other passengers or Delt
	>	employees, or for the prevention of damage to the property of Delta or its pass		>	a employees, or for the prevention of damage to the property of Delta or its pas
	>	engers or employees. By way of example, and without limitation, Delta may refuse		>	sengers or employees. By way of example, and without limitation, Delta may refus
	>	to transport or may remove passengers from its aircraft in any of the following		>	e to transport or may remove passengers from its aircraft in any of the followin
	>	situations:		>	g situations:
	282			259
n	283	1) When the passenger’s conduct is disorderly, abusive or violent, or the passen	n	260	1) When the passenger’s conduct is disorderly, abusive or violent, or the passe
	>	ger appears to be intoxicated or under the influence of drugs;		>	nger appears to be intoxicated or under the influence of drugs;
	284
	285	2) When the passenger is barefoot;		261	2) When the passenger is barefoot;
	286
	287	3) When the passenger interferes with the flight crew’s activities, or fails to		262	3) When the passenger interferes with the flight crew’s activities, or fails to
	>	obey the instruction of any member of the flight crew;		>	obey the instruction of any member of the flight crew;
	288
	289	4) When the passenger has a contagious disease that may be transmissible to othe		263	4) When the passenger has a contagious disease that may be transmissible to oth
	>	r passengers during the normal course of the flight;		>	er passengers during the normal course of the flight;
	290
	291	5) When the passenger is unable to sit in a seat with the seatbelt fastened;		264	5) When the passenger is unable to sit in a seat with the seatbelt fastened;
	292
	293	6) When the passenger’s behavior may be hazardous or creates a risk of harm to h		265	6) When the passenger’s behavior may be hazardous or creates a risk of harm to
	>	imself/herself, the crew, or other passengers or to the Carrier’s aircraft and/o		>	himself/herself, the crew, or other passengers or to the Carrier’s aircraft and/
	>	r property, or the property of other passengers;		>	or property, or the property of other passengers;
	294
	295	7) When the passenger is seriously ill, unless the passenger provides a physicia		266	7) When the passenger is seriously ill, unless the passenger provides a physici
	>	n's written permission to fly; or		>	an's written permission to fly; or
	296
	297	8) When the passenger’s conduct, attire, hygiene or odor creates an unreasonable		267	8) When the passenger’s conduct, attire, hygiene or odor creates an unreasonabl
	>	risk of offense or annoyance to other passengers.		>	e risk of offense or annoyance to other passengers.
	298			268
n	299	F) Recourse of Passenger	n	269	F) Recourse of Passenger
	300			270
n	301	Passengers, ticket purchasers, and their respective agents and travel agencies s	n	271	Passengers, ticket purchasers, and their respective agents and travel agencies
	>	hall not engage in any conduct that would authorize Delta to refuse transport un		>	shall not engage in any conduct that would authorize Delta to refuse transport u
	>	der this Rule. The sole recourse of any passenger refused carriage or removed f		>	nder this Rule. The sole recourse of any passenger refused carriage or removed
	>	or any reason specified in this Rule shall be recovery of the refund value of th		>	for any reason specified in this Rule shall be recovery of the refund value of t
	>	e unused portion of his or her ticket, as calculated in accordance with Rule 22		>	he unused portion of his or her ticket, as calculated in accordance with Rule 2
	>	.		>	2.
	302			272
	303	RULE 8: ACCEPTANCE OF CHILDREN		273	RULE 8: ACCEPTANCE OF CHILDREN
	304			274
	305	A) Accompanied Children		275	A) Accompanied Children
	306			276
n			n	277	**(1) General Rule
				278
	307	(1) General Rule Except as set forth in this Rule, children under the age of		279	**Except as set forth in this Rule, children under the age of 15 will not be acc
	>	15 will not be accepted for transportation unless they are accompanied on the s		>	epted for transportation unless they are accompanied on the same flight in the s
	>	ame flight in the same cabin by a parent, legal guardian, or other passenger at		>	ame cabin by a parent, legal guardian, or other passenger at least 18 years of a
	>	least 18 years of age. Delta may require documentation verifying the child’s age		>	ge. Delta may require documentation verifying the child’s age at check-in. A val
	>	at check-in. A valid passport, birth certificate or other government-issued ide		>	id passport, birth certificate or other government-issued identification are all
	>	ntification are all acceptable.		>	acceptable.
	308			280
n			n	281	**(2) Accompanied Children Less Than 2 Years Old.
				282
	309	(2) Accompanied Children Less Than 2 Years Old. One child less than 2 years		283	**One child less than 2 years old not occupying a seat may travel with an Appli
	>	old not occupying a seat may travel with an Applicable Full fare-paying passeng		>	cable Full fare-paying passenger at least 18 years old or parent/legal guardian
	>	er at least 18 years old or parent/legal guardian at no additional charge. Addi		>	at no additional charge. Additional infants, and infants occupying a seat, must
	>	tional infants, and infants occupying a seat, must pay the applicable Full fare.		>	pay the applicable Full fare. A maximum of 2 infants is permitted for each adul
	>	A maximum of 2 infants is permitted for each adult. Delta recommends that any c		>	t. Delta recommends that any child occupying a seat be placed in an approved saf
	>	hild occupying a seat be placed in an approved safety seat. Infants who will re		>	ety seat. Infants who will reach their second birthday during a journey must oc
	>	ach their second birthday during a journey must occupy a seat and pay the applic		>	cupy a seat and pay the applicable Full fare for the entire journey.
	>	able Full fare for the entire journey.
	310			284
n			n	285	**(3) Accompanied Children 2 Years and Older
				286
	311	(3) Accompanied Children 2 Years and Older The fare for children ages 2 year		287	**The fare for children ages 2 years and older will be the Applicable Full Fare.
	>	s and older will be the Applicable Full Fare.
	312			288
	313	B) Unaccompanied Children Under the age of 15.		289	B) Unaccompanied Children Under the age of 15.
	314			290
	315	Children under the age of 15 may travel unaccompanied on Delta only under the fo		291	Children under the age of 15 may travel unaccompanied on Delta only under the fo
	>	llowing conditions:		>	llowing conditions:
	316			292
n			n	293	**(1) Children under the age of 5
				294
	317	(1) Children under the age of 5 No child under the age of 5 will be accepted		295	**No child under the age of 5 will be accepted for unaccompanied travel.
	>	for unaccompanied travel.
	318			296
	319	(2) Children aged 5 through 14		297	(2) Children aged 5 through 14
	320			298
	322			300
	323	C) Unaccompanied Minor Service		301	C) Unaccompanied Minor Service
	324			302
n	325	(1) When Unaccompanied Minor Service is Required Except as otherwise provide	n	303	**(1) When Unaccompanied Minor Service is Required
	>	d in this Rule, Unaccompanied Minor Service is required for all passengers under
	>	the age of 15 that Delta accepts for transportation.
	326			304
n			n	305	**Except as otherwise provided in this Rule, Unaccompanied Minor Service is requ
				>	ired for all passengers under the age of 15 that Delta accepts for transportatio
				>	n.
				306
				307	**(2) Unaccompanied Minor Service Defined
				308
	327	(2) Unaccompanied Minor Service Defined Unaccompanied Minor Service means th		309	**Unaccompanied Minor Service means that Delta will provide supervision for the
	>	at Delta will provide supervision for the child from the time of boarding until		>	child from the time of boarding until the child is met at the stop over point or
	>	the child is met at the stop over point or destination. Delta will assume no fi		>	destination. Delta will assume no financial or guardianship responsibilities f
	>	nancial or guardianship responsibilities for unaccompanied children beyond those		>	or unaccompanied children beyond those applicable to an adult passenger. Delta h
	>	applicable to an adult passenger. Delta has the right, but is not obligated to		>	as the right, but is not obligated to require identification of the responsible
	>	require identification of the responsible party meeting the child at a transfer		>	party meeting the child at a transfer point or final destination. An unaccompan
	>	point or final destination. An unaccompanied minor must be confirmed to destina		>	ied minor must be confirmed to destination and may not be confirmed on the last
	>	tion and may not be confirmed on the last connecting flight of the evening (with		>	connecting flight of the evening (with the exception of markets where there is o
	>	the exception of markets where there is only one connection and it is the last		>	nly one connection and it is the last flight of the day, or for flights to or fr
	>	flight of the day, or for flights to or from Alaska or Hawaii), nor may an unacc		>	om Alaska or Hawaii), nor may an unaccompanied minor travel on a flight expected
	>	ompanied minor travel on a flight expected to terminate short of, or bypass, the		>	to terminate short of, or bypass, the child’s destination. Delta requires that
	>	child’s destination. Delta requires that a parent or responsible adult accompa		>	a parent or responsible adult accompany the child until boarding, and this adul
	>	ny the child until boarding, and this adult must provide the name, telephone num		>	t must provide the name, telephone number, and address of the party meeting the
	>	ber, and address of the party meeting the child at the transfer point or final d		>	child at the transfer point or final destination. Delta reserves the right to r
	>	estination. Delta reserves the right to refuse to release an unaccompanied chil		>	efuse to release an unaccompanied child to anyone other than the pre-designated
	>	d to anyone other than the pre-designated party. Delta representatives cannot a		>	party. Delta representatives cannot administer medicine to children flying alon
	>	dminister medicine to children flying alone. An unaccompanied minor may not trav		>	e. An unaccompanied minor may not travel on any domestic flight greater than 2 h
	>	el on any domestic flight greater than 2 hours in length which departs between 9		>	ours in length which departs between 9 PM and 5 AM (“red-eye flight”). This rest
	>	PM and 5 AM (“red-eye flight”). This restriction does not apply for red-eye fli		>	riction does not apply for red-eye flights to/from Hawaii and Alaska, however, a
	>	ghts to/from Hawaii and Alaska, however, an unaccompanied minor on a red-eye fli		>	n unaccompanied minor on a red-eye flight from Hawaii or Alaska may not connect
	>	ght from Hawaii or Alaska may not connect to a domestic red-eye flight or to the		>	to a domestic red-eye flight or to the last flight of the day unless it is the o
	>	last flight of the day unless it is the only flight option for the day.		>	nly flight option for the day.
	328			310
n	329	D) Unaccompanied Children Ages 15-17 Although not required, a parent or guar	n	311	**D) Unaccompanied Children Ages 15-17
	>	dian may request Unaccompanied Minor Service for unaccompanied minors ages 15-17
	>	. The applicable unaccompanied minor service charge will apply.
	330			312
n	331	E) Unaccompanied Minor Service Charge In addition to the applicable fare, un	n	313	**Although not required, a parent or guardian may request Unaccompanied Minor Se
	>	accompanied minors for whom Unaccompanied Minor Service is required or has been		>	rvice for unaccompanied minors ages 15-17. The applicable unaccompanied mino
	>	requested must pay an unaccompanied minor service charge in the amounts set fort		>	r service charge will apply.
	>	h below. Delta reserves the right to refuse to transport any unaccompanied minor
	>	for whom Unaccompanied Minor Services are required or requested but for whom th
	>	e applicable unaccompanied minor service fee has not been paid. If 2 or more una
	>	ccompanied minors who are members of the same Immediate Family and ticketed toge
	>	ther are traveling together, only one service charge will be assessed.
	332			314
n			n	315	**E) Unaccompanied Minor Service Charge
				316
				317	**In addition to the applicable fare, unaccompanied minors for whom Unaccompanie
				>	d Minor Service is required or has been requested must pay an unaccompanied mino
				>	r service charge in the amounts set forth below. Delta reserves the right to ref
				>	use to transport any unaccompanied minor for whom Unaccompanied Minor Services a
				>	re required or requested but for whom the applicable unaccompanied minor service
				>	fee has not been paid. If 2 or more unaccompanied minors who are members of the
				>	same Immediate Family and ticketed together are traveling together, only one se
				>	rvice charge will be assessed.
				318
	333	The unaccompanied minor service charge will be specified at Children and Infant		319	The unaccompanied minor service charge will be specified at Children and Infant
	>	Travel and is incorporated by reference.		>	Travel and is incorporated by reference.
	334			320
	335	F) Suspension of Unaccompanied Minor Travel		321	F) Suspension of Unaccompanied Minor Travel
	336			322
	338			324
	339	RULE 9: SPECIALLY TRAINED SERVICE DOGS		325	RULE 9: SPECIALLY TRAINED SERVICE DOGS
	340			326
n	341	Delta accepts for transportation, without charge, dogs trained: (1) to lead the	n	327	Delta accepts for transportation, without charge, dogs trained: (1) to lead the
	>	blind, when the dog accompanies a passenger with impaired vision dependent upon		>	blind, when the dog accompanies a passenger with impaired vision dependent upon
	>	such dog; (2) to assist the deaf, when the dog accompanies a passenger with impa		>	such dog; (2) to assist the deaf, when the dog accompanies a passenger with imp
	>	ired hearing dependent upon such dog; (3) to assist the physically and psychiatr		>	aired hearing dependent upon such dog; (3) to assist the physically and psychiat
	>	ically impaired passengers dependent upon such dog, or (4) in explosive detectio		>	rically impaired passengers dependent upon such dog, or (4) in explosive detecti
	>	n or search and rescue, only when such dogs are accompanied by U.S. military and		>	on or search and rescue, only when such dogs are accompanied by U.S. military an
	>	U.S. government handlers. In the cases of (1) and (2) above, Delta will also ac		>	d U.S. government handlers. In the cases of (1) and (2) above, Delta will also a
	>	cept such dogs when accompanied by the dog’s trainer and is en-route to the domi		>	ccept such dogs when accompanied by the dog’s trainer and is en-route to the dom
	>	cile of the owner for completion of training. In all cases, the service dog will		>	icile of the owner for completion of training. In all cases, the service dog wil
	>	be permitted to accompany such passenger into the cabin but will not be permitt		>	l be permitted to accompany such passenger into the cabin but will not be permit
	>	ed to occupy a seat.		>	ted to occupy a seat.
	342			328
	343	RULE 10: SMOKE FREE SERVICE		329	RULE 10: SMOKE FREE SERVICE
	344			330
n	345	Delta prohibits smoking and the use of all smokeless tobacco products (including	n	331	Delta prohibits smoking and the use of all smokeless tobacco products (includin
	>	e-cigarettes and vapes) on all flights.		>	g e-cigarettes and vapes) on all flights.
	346			332
	347	RULE 11: PASSENGER MEDICAL OXYGEN		333	RULE 11: PASSENGER MEDICAL OXYGEN
	348			334
n	349	On flights operated by Delta or Delta Connection, only portable oxygen concentra	n	335	On flights operated by Delta or Delta Connection, only portable oxygen concentr
	>	tors (POCs) approved by the FAA are accepted for inflight medical oxygen. A 48-h		>	ators (POCs) approved by the FAA are accepted for inflight medical oxygen. A 48-
	>	our notice is required. Please see https://www.delta.com/content/www/en_US/trave		>	hour notice is required. Please see here to obtain information regarding the req
	>	ling-with-us/special-travel-needs/disabilities.html to obtain information regard		>	uired medical certificate from a licensed physician and medical screening prior
	>	ing the required medical certificate from a licensed physician and medical scree		>	to flight. Medical screening service is provided by Delta at no cost to the pass
	>	ning prior to flight. Medical screening service is provided by Delta at no cost		>	enger. If the passenger makes any voluntary change to his/her itinerary after co
	>	to the passenger. If the passenger makes any voluntary change to his/her itinera		>	mpletion of the medical screening, re-screening may be required. Passengers usin
	>	ry after completion of the medical screening, re-screening may be required. Pass		>	g POCs on a Delta flight must be seated in a row other than an emergency exit or
	>	engers using POCs on a Delta flight must be seated in a row other than an emerge		>	bulkhead.
	>	ncy exit or bulkhead.
	350			336
	351	RULE 12: TICKETS		337	RULE 12: TICKETS
	352			338
	374			360
	375	G) External Reissue Charge		361	G) External Reissue Charge
	376			362
n	377	Delta will collect a nonrefundable fee of USD $50.00 for reissue by Delta of tic	n	363	Delta will collect a nonrefundable fee of USD $50.00 for reissue by Delta of ti
	>	kets originally issued in the United States or Canada by any ticketing source ot		>	ckets originally issued in the United States or Canada by any ticketing source o
	>	her than Delta, however, the charge does not apply to same day confirmed tran		>	ther than Delta, however, the charge does not apply to same day confirmed tra
	>	sactions, irregular operations or schedule change situations, SkyMiles upgrade r		>	nsactions, irregular operations or schedule change situations, SkyMiles upgrade
	>	eissues, tickets reissued on delta.com, or tickets issued at military or governm		>	reissues, tickets reissued on delta.com, or tickets issued at military or govern
	>	ent fares. This fee applies to all changes to tickets issued at the request of t		>	ment fares. This fee applies to all changes to tickets issued at the request of
	>	he passenger.		>	the passenger.
	378			364
	379	H) Capacity Limitations		365	H) Capacity Limitations
	380			366
n	381	Delta will limit the number of passengers carried on any one flight in any fare	n	367	Delta will limit the number of passengers carried on any one flight in any fare
	>	class or cabin, and such fares and fare classes will not necessarily be availabl		>	class or cabin, and such fares and fare classes will not necessarily be availab
	>	e on all flights or in all markets. The number of seats which Delta makes avail		>	le on all flights or in all markets. The number of seats which Delta makes avai
	>	able on a given flight is determined by Delta’s best judgment of the anticipated		>	lable on a given flight is determined by Delta’s best judgment of the anticipate
	>	total passenger load on each flight.		>	d total passenger load on each flight.
	382			368
	383	RULE 13: CONFIRMATION OF RESERVATIONS		369	RULE 13: CONFIRMATION OF RESERVATIONS
	384			370
	393	B) The Transportation Security Agency’s (TSA) Secure Flight Program requires tha		379	B) The Transportation Security Agency’s (TSA) Secure Flight Program requires tha
	>	t Delta collect the following additional information from passengers when making		>	t Delta collect the following additional information from passengers when making
	>	a reservation to fly within, into or out of the United States and reservations		>	a reservation to fly within, into or out of the United States and reservations
	>	for point-to-point international flights operated by U.S.- based airlines:		>	for point-to-point international flights operated by U.S.- based airlines:
	394			380
	395	1) Full Name (required), as it appears on government-issued I.D. approved for us		381	1) Full Name (required), as it appears on government-issued I.D. approved for us
	>	e when traveling		>	e when traveling
n	396		n
	397	2) Date of Birth (required)		382	2) Date of Birth (required)
	398
	399	3) Gender (required)		383	3) Gender (required)
	400
	401	4) Redress Number (optional)		384	4) Redress Number (optional)
	402			385
	403	Delta may cancel your reservation if the reservation does not include the requir		386	Delta may cancel your reservation if the reservation does not include the requir
	>	ed Secure Flight Passenger Data (full name, date of birth and gender) at least 7		>	ed Secure Flight Passenger Data (full name, date of birth and gender) at least 7
	>	2 hours prior to your scheduled departure. This cancellation policy applies to a		>	2 hours prior to your scheduled departure. This cancellation policy applies to a
	>	ll Delta tickets, including tickets for flights operated by our codeshare partne		>	ll Delta tickets, including tickets for flights operated by our codeshare partne
	>	rs.		>	rs.
	404			387
	405	C) Failure To Appear		388	C) Failure To Appear
n	406		n
	407	If you fail to appear for any flight in your itinerary without changing or cance		389	If you fail to appear for any flight in your itinerary without changing or canc
	>	ling your ticket prior to departure, Delta may cancel your reservation for all r		>	eling your ticket prior to departure, Delta may cancel your reservation for all
	>	emaining flights in your itinerary. Except where required by law, there will be		>	remaining flights in your itinerary. Except where required by law, there will be
	>	no remaining value to your ticket.		>	no remaining value to your ticket.
	408			390
	409	D) Airport Check-In Time Limits		391	D) Airport Check-In Time Limits
	410			392
	466			448
	467	Delta prohibits duplicate, impossible, or fictitious bookings, including but not		449	Delta prohibits duplicate, impossible, or fictitious bookings, including but not
	>	limited to multiple conflicting itineraries for the same passenger on the same		>	limited to multiple conflicting itineraries for the same passenger on the same
	>	day or bookings with connections that depart before the arrival of the inbound f		>	day or bookings with connections that depart before the arrival of the inbound f
	>	light. In connection with any non-compliance with this Rule, Delta reserves the		>	light. In connection with any non-compliance with this Rule, Delta reserves the
	>	right to:		>	right to:
	468			450
n	469	- Cancel any such booking which has not been ticketed;	n	451	Cancel any such booking which has not been ticketed;
				452
	470	- Cancel and refund any such booking which is ticketed at a refundable fare subj		453	Cancel and refund any such booking which is ticketed at a refundable fare subjec
	>	ect to and in accordance with Rules 22(A) and 22(B); or		>	t to and in accordance with Rules 22(A) and 22(B); or
				454
	471	- Cancel any such booking which is ticketed at a nonrefundable fare and provide		455	Cancel any such booking which is ticketed at a nonrefundable fare and provide th
	>	the value of the fare for purchase of future travel with Delta, as if the bookin		>	e value of the fare for purchase of future travel with Delta, as if the booking
	>	g were voluntarily cancelled by the passenger, in accordance with Rule 22(B)(2)(		>	were voluntarily cancelled by the passenger, in accordance with Rule 22(B)(2)(ii
	>	ii).		>	).
	472			456
	473	RULE 17: BAGGAGE		457	RULE 17: BAGGAGE
	474			458
n			n	459	**A. Checked and Carry-On Baggage Policies and Restrictions
	475	A. Checked and Carry-On Baggage Policies and Restrictions Ticketed passenger		460	**Ticketed passengers may check baggage and carry baggage on board Delta aircraf
	>	s may check baggage and carry baggage on board Delta aircraft, subject to this r		>	t, subject to this rule. Delta’s baggage policies and baggage fees are available
	>	ule. Delta’s baggage policies and baggage fees are available at www.delta.com/ba		>	at www.delta.com/bags and are incorporated by reference as if set forth in the
	>	gs and are incorporated by reference as if set forth in the Contract of Carriag		>	Contract of Carriage. These policies restrict the quantity, size and weight of
	>	e. These policies restrict the quantity, size and weight of baggage, and govern		>	baggage, and govern the carriage of hazardous and dangerous goods, and special
	>	the carriage of hazardous and dangerous goods, and special items (such as sport		>	items (such as sporting equipment, medical equipment and mobility aids, musical
	>	ing equipment, medical equipment and mobility aids, musical instruments, and fra		>	instruments, and fragile and perishable items).
	>	gile and perishable items).
	476			461
	477	B. Baggage Liability		462	B. Baggage Liability
	478			463
n	479	**1. General Limitation of Liability for Loss of, Damage to, or Delay in Deliver	n	464	**1. General Limitation of Liability for Loss of, Damage to, or Delay in Deliver
	>	y of Baggage**		>	y of Baggage **
	480
	481	a) Delta’s liability for loss, damage, or delay in the delivery of a passenger		465	a) Delta’s liability for loss, damage, or delay in the delivery of a passen
	>	's checked baggage, carry-on baggage, or other personal property tendered to Del		>	ger's checked baggage, carry-on baggage, or other personal property tendered to
	>	ta in connection with air transportation on Delta shall be limited to proven dam		>	Delta in connection with air transportation on Delta shall be limited to proven
	>	age or loss. Actual value for reimbursement of lost or damaged property shall be		>	damage or loss. Actual value for reimbursement of lost or damaged property shall
	>	determined by the documented original purchase price less any applicable deprec		>	be determined by the documented original purchase price less any applicable dep
	>	iation for prior usage. Under no circumstances shall the liability for loss, dam		>	reciation for prior usage. Under no circumstances shall the liability for loss,
	>	age, or delay in the delivery of baggage exceed $4,700 per fare-paying passenger		>	damage, or delay in the delivery of baggage exceed $4,700 per fare-paying passen
	>	. These limitations shall also apply to baggage or personal property if and to t		>	ger. These limitations shall also apply to baggage or personal property if and t
	>	he extent accepted by Delta for temporary storage at a city or airport ticket of		>	o the extent accepted by Delta for temporary storage at a city or airport ticket
	>	fice or elsewhere before or after the passenger's trip.		>	office or elsewhere before or after the passenger's trip.
	482			466
	483	b) If checked baggage is not delivered within 12 hours of the arrival time for		467	b) If checked baggage is not delivered within 12 hours of the arrival time for
	>	domestic itineraries consistent with the requirement of 14 CFR 260.5 (in each in		>	domestic itineraries consistent with the requirement of 14 CFR 260.5 (in each in
	>	stance, except in the circumstances identified in 14 CFR 260.5(f) and (g)), Delt		>	stance, except in the circumstances identified in 14 CFR 260.5(f) and (g)), Delt
	>	a (to the extent Delta is the merchant of record for the baggage fee) will issue		>	a (to the extent Delta is the merchant of record for the baggage fee) will issue
	>	a refund for the checked baggage fee paid to transport the bag.		>	a refund for the checked baggage fee paid to transport the bag.
	484			468
	485	2. Preexisting Damage/ Ordinary Wear and Tear		469	2. Preexisting Damage/ Ordinary Wear and Tear
n	486		n
	487	Delta is not liable for preexisting damage (including minor cuts, scratches, and		470	Delta is not liable for preexisting damage (including minor cuts, scratches, an
	>	broken zippers as a result of over packing) or for wear and tear resulting from		>	d broken zippers as a result of over packing) or for wear and tear resulting fro
	>	ordinary handling of baggage.		>	m ordinary handling of baggage.
	488			471
	489	3. Special Items		472	3. Special Items
	490			473
	491	a) Wheelchairs and Personal Assistive Devices		474	a) Wheelchairs and Personal Assistive Devices
n	492		n
	493	The maximum liability limitations set forth above shall not apply to claims for		475	The maximum liability limitations set forth above shall not apply to claims for
	>	loss, damage, or delay in the delivery of wheelchairs or other assistive devices		>	loss, damage, or delay in the delivery of wheelchairs or other assistive device
	>	. Delta will accept these items as checked baggage regardless of packaging, but		>	s. Delta will accept these items as checked baggage regardless of packaging, but
	>	will not be responsible for repair or replacement of such items due to damage ex		>	will not be responsible for repair or replacement of such items due to damage e
	>	isting at the time of acceptance (which will be noted by Delta on a release form		>	xisting at the time of acceptance (which will be noted by Delta on a release for
	>	at the time of acceptance).		>	m at the time of acceptance).
	494			476
n	495	b) No Liability for Loss or Damage to Fragile, Perishable, or Precious Items	n	477	*b) No Liability for Loss or Damage to Fragile, Perishable, or Precious Items
				>	*
	496			478
	497	(i) Delta is not liable for any loss or damage to precious items. Precious items		479	(i) Delta is not liable for any loss or damage to precious items. Precious items
	>	means items that are high value, limited edition, or irreplaceable or difficult		>	means items that are high value, limited edition, or irreplaceable or difficult
	>	to replace, including but not limited to money or gift cards/gift certific		>	to replace, including but not limited to money or gift cards/gift certific
	>	ates, antiques, collectibles, sensitive or original documents, forms of personal		>	ates, antiques, collectibles, sensitive or original documents, forms of personal
	>	identification, medications, electronic equipment, film, jewelry, keys, manuscr		>	identification, medications, electronic equipment, film, jewelry, keys, manuscr
	>	ipts, paintings, photographs, photographic equipment, business samples, securiti		>	ipts, paintings, photographs, photographic equipment, business samples, securiti
	>	es, silverware, watches, or irreplaceable items. Delta may require receipts or o		>	es, silverware, watches, or irreplaceable items. Delta may require receipts or o
	>	ther evidence of purchase for high-value items.		>	ther evidence of purchase for high-value items.
	498			480
	499	(ii) Delta is not liable for damage to fragile articles. Fragile means any item		481	(ii) Delta is not liable for damage to fragile articles. Fragile means any item
	>	that due to its inherent nature or construction could be damaged if not appropri		>	that due to its inherent nature or construction could be damaged if not appropri
	>	ately packaged for inclusion in checked baggage.		>	ately packaged for inclusion in checked baggage.
	500			482
n	501	(iii) Delta is not liable for deterioration or spoilage resulting from delay in	n	483	(iii) Delta is not liable for deterioration or spoilage resulting from delay in
	>	delivery of any perishable items.		>	delivery of any perishable items.
	502			484
	503	4. Loss Due To Government or Airport Action		485	4. Loss Due To Government or Airport Action
n	504		n
	505	Delta is not liable for loss, damage, or delay of a passenger’s checked baggage,		486	Delta is not liable for loss, damage, or delay of a passenger’s checked baggage
	>	carry-on baggage, wheelchair or assistive device, or any personal item that may		>	, carry-on baggage, wheelchair or assistive device, or any personal item that ma
	>	result from a security search of such items conducted by an agent of any local,		>	y result from a security search of such items conducted by an agent of any local
	>	state, or federal agency in charge of airport security screening, or from confi		>	, state, or federal agency in charge of airport security screening, or from conf
	>	scation by an agent of any local, state, or federal agency.		>	iscation by an agent of any local, state, or federal agency.
	506			487
	507	5. Time Limitations for Baggage Claims		488	5. Time Limitations for Baggage Claims
n	508		n
	509	Delta is not liable for any damage in the delivery of baggage arising out of or		489	Delta is not liable for any damage in the delivery of baggage arising out of or
	>	in connection with transportation of any baggage unless notice of a claim is pre		>	in connection with transportation of any baggage unless notice of a claim is pr
	>	sented in person, with the baggage present for visual inspection, to a Delta Bag		>	esented in person, with the baggage present for visual inspection, to a Delta Ba
	>	gage Service Office within 6 hours after arrival at the final destination, excep		>	ggage Service Office within 6 hours after arrival at the final destination, exce
	>	t for: (1) damage to mobility devices such as scooters or wheelchairs; (2) pilfe		>	pt for: (1) damage to mobility devices such as scooters or wheelchairs; (2) pilf
	>	rage or damage that is not readily apparent from exterior inspection (for which		>	erage or damage that is not readily apparent from exterior inspection (for which
	>	any loss or damage must be reported within 24 hours of arrival at the final dest		>	any loss or damage must be reported within 24 hours of arrival at the final des
	>	ination); (3) bags that were delayed (for which any damage must be reported with		>	tination); (3) bags that were delayed (for which any damage must be reported wit
	>	in 24 hours of return to the customer); and (4) bags checked by Unaccompanied Mi		>	hin 24 hours of return to the customer); and (4) bags checked by Unaccompanied M
	>	nors or Persons with Disabilities (for which any damage must be reported within		>	inors or Persons with Disabilities (for which any damage must be reported within
	>	24 hours of arrival at the final destination). For each of the exceptions (1) th		>	24 hours of arrival at the final destination). For each of the exceptions (1) t
	>	rough (4) listed above, Delta will accept damaged baggage claims reported throug		>	hrough (4) listed above, Delta will accept damaged baggage claims reported throu
	>	h Delta Reservations in addition to claims reported in person at the Delta Bagga		>	gh Delta Reservations in addition to claims reported in person at the Delta Bagg
	>	ge Service Office. Any action must be commenced within one year after such alle		>	age Service Office. Any action must be commenced within one year after such all
	>	ged occurrence, and Delta may deny any claim not presented in the manner and wit		>	eged occurrence, and Delta may deny any claim not presented in the manner and wi
	>	hin the timeframes set forth above.		>	thin the timeframes set forth above.
	510			490
	511	6. Carriage By Multiple Carriers		491	6. Carriage By Multiple Carriers
n	512		n
	513	When the transportation includes Delta and one or more Carriers with a limitatio		492	When the transportation includes Delta and one or more Carriers with a limitati
	>	n of liability exceeding $4,700 for each fare-paying passenger and responsibilit		>	on of liability exceeding $4,700 for each fare-paying passenger and responsibili
	>	y for loss, damage, or delay in delivery of baggage cannot be determined, the li		>	ty for loss, damage, or delay in delivery of baggage cannot be determined, the l
	>	ability limit of $4,700 for each fare-paying passenger will be applied to all Ca		>	iability limit of $4,700 for each fare-paying passenger will be applied to all C
	>	rriers. Whenever responsibility for loss, damage, or delay in delivery of baggag		>	arriers. Whenever responsibility for loss, damage, or delay in delivery of bagga
	>	e cannot be determined and when transportation is via Delta and one or more Carr		>	ge cannot be determined and when transportation is via Delta and one or more Car
	>	iers which exclude certain items in checked baggage from their liability, Delta		>	riers which exclude certain items in checked baggage from their liability, Delta
	>	will not be liable for the excluded items.		>	will not be liable for the excluded items.
	514			493
n	515	C. Governing Rules for Domestic Codeshare Flights	n	494	C. **Governing Rules for Domestic Codeshare Flights
	516			495	**
	517	When the passenger’s travel involves domestic flights operated by a Delta domest		496	When the passenger’s travel involves domestic flights operated by a Delta domes
	>	ic codeshare partner other than a Delta Connection carrier, the baggage rules of		>	tic codeshare partner other than a Delta Connection carrier, the baggage rules o
	>	the marketing carrier on the first Segment of a round trip, or the marketing ca		>	f the marketing carrier on the first Segment of a round trip, or the marketing c
	>	rrier on the first Segment of each one way trip will govern when determining bag		>	arrier on the first Segment of each one way trip will govern when determining ba
	>	gage acceptance policies and applicable baggage fees. Notwithstanding the foreg		>	ggage acceptance policies and applicable baggage fees. Notwithstanding the fore
	>	oing, the baggage liability provisions set forth above shall govern the liabilit		>	going, the baggage liability provisions set forth above shall govern the liabili
	>	y of Delta and/or any Delta Connection carrier with respect to any transportatio		>	ty of Delta and/or any Delta Connection carrier with respect to any transportati
	>	n subject to the Contract of Carriage.		>	on subject to the Contract of Carriage.
	518			497
	519	RULE 18: ELECTRONIC SURVEILLANCE		498	RULE 18: ELECTRONIC SURVEILLANCE
	520			499
	531	Except as provided above, Delta shall have no liability if the flight cancellati		510	Except as provided above, Delta shall have no liability if the flight cancellati
	>	on, diversion or delay was due to force majeure. As used in this rule, “force ma		>	on, diversion or delay was due to force majeure. As used in this rule, “force ma
	>	jeure” means actual, threatened or reported:		>	jeure” means actual, threatened or reported:
	532			511
	533	(1) Weather conditions or acts of God;		512	(1) Weather conditions or acts of God;
n	534		n
	535	(2) Riots, civil unrest, embargoes, war, hostilities, or unsettled international		513	(2) Riots, civil unrest, embargoes, war, hostilities, or unsettled internationa
	>	conditions;		>	l conditions;
	536
	537	(3) Strikes, work stoppages, slowdowns, lockout, or any other labor-related disp		514	(3) Strikes, work stoppages, slowdowns, lockout, or any other labor-related dis
	>	ute;		>	pute;
	538
	539	(4) Government regulation, demand, directive or requirement;		515	(4) Government regulation, demand, directive or requirement;
	540
	541	(5) Shortages of labor, fuel, or facilities; or		516	(5) Shortages of labor, fuel, or facilities; or
	542
	543	(6) Any other condition beyond Delta’s control or any fact not reasonably forese		517	(6) Any other condition beyond Delta’s control or any fact not reasonably fores
	>	en by Delta.		>	een by Delta.
	544			518
	545	However, when a passenger’s travel is interrupted for more than 4 hours after th		519	However, when a passenger’s travel is interrupted for more than 4 hours after th
	>	e scheduled departure time as a result of flight cancellation or delay on the da		>	e scheduled departure time as a result of flight cancellation or delay on the da
	>	te of travel other than from force majeure, Delta will provide the passenger wit		>	te of travel other than from force majeure, Delta will provide the passenger wit
	>	h the following additional amenities during the delay:		>	h the following additional amenities during the delay:
	546			520
	553	In lieu of lodging or other amenities, Delta will furnish ground transportation		527	In lieu of lodging or other amenities, Delta will furnish ground transportation
	>	to the destination airport if a passenger’s flight is diverted to an alternative		>	to the destination airport if a passenger’s flight is diverted to an alternative
	>	airport and if the destination on the ticket and the diverted airport destinati		>	airport and if the destination on the ticket and the diverted airport destinati
	>	on are within the following city groups:		>	on are within the following city groups:
	554			528
	555	San Francisco, CA (SFO)/ Oakland, CA (OAK)/ San Jose, CA (SJC)		529	San Francisco, CA (SFO)/ Oakland, CA (OAK)/ San Jose, CA (SJC)
n	556		n
	557	Los Angeles, CA (LAX)/ Long Beach, CA (LGB)/ Ontario, CA (ONT)/ Santa Ana, CA (S		530	Los Angeles, CA (LAX)/ Long Beach, CA (LGB)/ Ontario, CA (ONT)/ Santa Ana, CA (
	>	NA)		>	SNA)
	558
	559	Denver, CO (DEN)/ Colorado Springs (COS)		531	Denver, CO (DEN)/ Colorado Springs (COS)
	560
	561	O’Hare – Chicago, IL (ORD)/ Midway – Chicago, IL (MDW)		532	O’Hare – Chicago, IL (ORD)/ Midway – Chicago, IL (MDW)
	562
	563	Dallas-Ft. Worth, TX (DFW)/ Dallas, TX Love Field (DAL)		533	Dallas-Ft. Worth, TX (DFW)/ Dallas, TX Love Field (DAL)
	564
	565	Bush Intercontinental – Houston, TX (IAH)/ Hobby – Houston, TX (HOU) Fort Lauder		534	Bush Intercontinental – Houston, TX (IAH)/ Hobby – Houston, TX (HOU) Fort Laude
	>	dale, FL (FLL)/ Miami, FL (MIA)/ West Palm Beach, FL (DJT)		>	rdale, FL (FLL)/ Miami, FL (MIA)/ West Palm Beach, FL (DJT)
	566
	567	Newark, NJ (EWR)/ LaGuardia – New York, NY (LGA)/ John F. Kennedy – New York, NY		535	Newark, NJ (EWR)/ LaGuardia – New York, NY (LGA)/ John F. Kennedy – New York, N
	>	(JFK)		>	Y (JFK)
	568
	569	Orlando, FL (MCO)/ Tampa, FL (TPA)/ Daytona Beach, FL (DAB)/ Melbourne, FL (MLB)		536	Orlando, FL (MCO)/ Tampa, FL (TPA)/ Daytona Beach, FL (DAB)/ Melbourne, FL (MLB
	>	/Sarasota Bradenton, FL (SRQ)		>	)/Sarasota Bradenton, FL (SRQ)
	570			537
	571	(c) Additional Amenities		538	(c) Additional Amenities
	572			539
	579	RULE 20: DENIED BOARDING COMPENSATION		546	RULE 20: DENIED BOARDING COMPENSATION
	580			547
	581	A) Overbooking of Flights		548	A) Overbooking of Flights
n	582		n
	583	Because passengers with confirmed reservations on a flight sometimes fail to sho		549	Because passengers with confirmed reservations on a flight sometimes fail to sho
	>	w, Delta reserves the right to sell more tickets for travel on each flight than		>	w, Delta reserves the right to sell more tickets for travel on each flight than
	>	there are seats available on the aircraft. In some cases, this may result in a f		>	there are seats available on the aircraft. In some cases, this may result in a f
	>	light in which Delta cannot accommodate one or more passengers with confirmed re		>	light in which Delta cannot accommodate one or more passengers with confirmed re
	>	servations (an “oversold flight”). Delta may deny boarding to passengers with co		>	servations (an “oversold flight”). Delta may deny boarding to passengers with co
	>	nfirmed reservations on an oversold flight as set forth in this rule. The rights		>	nfirmed reservations on an oversold flight as set forth in this rule. The rights
	>	of passengers who are denied boarding shall be governed by this rule.		>	of passengers who are denied boarding shall be governed by this rule.
	584			550
	585	B) Request For Volunteers		551	B) Request For Volunteers
n	586		n
	587	Before denying boarding to any passenger holding a confirmed reservation on an o		552	Before denying boarding to any passenger holding a confirmed reservation on an
	>	versold flight, Delta will ask other passengers on the flight to voluntarily giv		>	oversold flight, Delta will ask other passengers on the flight to voluntarily gi
	>	e up their seat in exchange for compensation in an amount and form to be determi		>	ve up their seat in exchange for compensation in an amount and form to be determ
	>	ned by Delta in its sole discretion. If a sufficient number of volunteers agree		>	ined by Delta in its sole discretion. If a sufficient number of volunteers agree
	>	to give up their seats in response to Delta’s offer, then no passenger with a co		>	to give up their seats in response to Delta’s offer, then no passenger with a c
	>	nfirmed reservation will be involuntarily denied boarding due to the oversale of		>	onfirmed reservation will be involuntarily denied boarding due to the oversale o
	>	the flight. If there are more volunteers than required, selection of the volunt		>	f the flight. If there are more volunteers than required, selection of the volun
	>	eer(s) to receive compensation will be determined in Delta’s sole discretion.		>	teer(s) to receive compensation will be determined in Delta’s sole discretion.
	588			553
	589	C) Involuntary Denied Boarding		554	C) Involuntary Denied Boarding
n	590		n
	591	If an insufficient number of passengers volunteer to give up their seats in resp		555	If an insufficient number of passengers volunteer to give up their seats in res
	>	onse to Delta’s offer, Delta may involuntarily deny boarding to one or more pass		>	ponse to Delta’s offer, Delta may involuntarily deny boarding to one or more pas
	>	engers on the oversold flight according to the following boarding priority rules		>	sengers on the oversold flight according to the following boarding priority rule
	>	:		>	s:
	592			556
	593	1) Passengers Holding Tickets for Travel in Premium Cabin, SkyMiles members iden		557	1) Passengers Holding Tickets for Travel in Premium Cabin, SkyMiles members iden
	>	tified with a Diamond Medallion (“DM”), Platinum Medallion (“PM”), or Gold Medal		>	tified with a Diamond Medallion (“DM”), Platinum Medallion (“PM”), or Gold Medal
	>	lion (“GM”) elite-status designation, and passengers holding tickets purchased u		>	lion (“GM”) elite-status designation, and passengers holding tickets purchased u
	>	nder a DL corporate travel agreement.		>	nder a DL corporate travel agreement.
	594			558
	609	Passengers with confirmed reservations who have not been issued a boarding pass		573	Passengers with confirmed reservations who have not been issued a boarding pass
	>	and present themselves at the departure gate in compliance with Rule 13 will be		>	and present themselves at the departure gate in compliance with Rule 13 will be
	>	accommodated according to the following priority rules:		>	accommodated according to the following priority rules:
	610			574
	611	a) Passengers who have been rebooked to the present flight as a result of an irr		575	a) Passengers who have been rebooked to the present flight as a result of an irr
	>	egular operation (e.g., delay, cancellation) of a previously booked flight.		>	egular operation (e.g., delay, cancellation) of a previously booked flight.
n	612		n
	613	b) SkyMiles members identified with a Silver Medallion (“FO”) elite-status desig		576	b) SkyMiles members identified with a Silver Medallion (“FO”) elite-status desi
	>	nation.		>	gnation.
	614
	615	c) Passengers with a SkyTeam Elite or Elite Plus status.		577	c) Passengers with a SkyTeam Elite or Elite Plus status.
	616
	617	d) Passengers without any elite-status designation. Within each of the foregoing		578	d) Passengers without any elite-status designation. Within each of the foregoin
	>	groups, passengers are prioritized first by class of service and then by time o		>	g groups, passengers are prioritized first by class of service and then by time
	>	f check-in.		>	of check-in.
	618			579
	619	4) Special Needs Passengers		580	4) Special Needs Passengers
	620			581
	622			583
	623	D) Transportation For Passengers Denied Boarding		584	D) Transportation For Passengers Denied Boarding
	624			585
n	625	Delta will provide transportation to passengers who volunteer to relinquish thei	n	586	Delta will provide transportation to passengers who volunteer to relinquish the
	>	r seats or who are denied boarding involuntarily due to the oversale of a flight		>	ir seats or who are denied boarding involuntarily due to the oversale of a fligh
	>	as follows:		>	t as follows:
	626			587
	627	1) Next Available Flight		588	1) Next Available Flight
	628			589
	632			593
	633	At Delta’s sole discretion, Delta may instead arrange for transportation on any		594	At Delta’s sole discretion, Delta may instead arrange for transportation on any
	>	other Carrier or combination of Carriers to the passenger’s next Stopover, or if		>	other Carrier or combination of Carriers to the passenger’s next Stopover, or if
	>	none, to the passenger’s destination, at no additional cost to the passenger.		>	none, to the passenger’s destination, at no additional cost to the passenger.
	634			595
n	635	3) Overnight Stay Required	n	596	3) Overnight Stay Required
	636			597
n	637	If the transportation provided to a passenger pursuant to this section requires	n	598	If the transportation provided to a passenger pursuant to this section requires
	>	that the passenger stay overnight before continuing his/her travel, Delta will p		>	that the passenger stay overnight before continuing his/her travel, Delta will
	>	rovide hotel accommodations to the passenger at no additional cost. If hotel acc		>	provide hotel accommodations to the passenger at no additional cost. If hotel ac
	>	ommodations are unavailable, Delta will compensate the passenger with a credit v		>	commodations are unavailable, Delta will compensate the passenger with a credit
	>	oucher valid for future purchases from Delta in an amount commensurate in value		>	voucher valid for future purchases from Delta in an amount commensurate in value
	>	with the local average contracted hotel rate up to $100 USD, to be determined by		>	with the local average contracted hotel rate up to $100 USD, to be determined b
	>	Delta.		>	y Delta.
	638			599
	639	E) Compensation For Involuntary Denied Boarding		600	E) Compensation For Involuntary Denied Boarding
n	640		n
	641	When a passenger with a confirmed reservation is involuntarily denied boarding o		601	When a passenger with a confirmed reservation is involuntarily denied boarding
	>	n an oversold flight pursuant to this rule, Delta’s sole liability to the passen		>	on an oversold flight pursuant to this rule, Delta’s sole liability to the passe
	>	ger shall be to provide alternative transportation as provided in paragraph D, a		>	nger shall be to provide alternative transportation as provided in paragraph D,
	>	bove, and to pay denied boarding compensation, if applicable, pursuant to the te		>	above, and to pay denied boarding compensation, if applicable, pursuant to the t
	>	rms and conditions of this rule.		>	erms and conditions of this rule.
	642			602
	643	1) Conditions For Payment of Involuntary Denied Boarding Compensation		603	1) Conditions For Payment of Involuntary Denied Boarding Compensation
n	644		n
	645	The passenger shall not be entitled to any compensation for involuntary denied b		604	The passenger shall not be entitled to any compensation for involuntary denied b
	>	oarding if:		>	oarding if:
	646			605
n	647	a) Passenger’s Failure to Comply with Contract of Carriage	n	606	a) Passenger’s Failure to Comply with Contract of Carriage
	648
	649	The passenger has not complied fully with Delta’s contract of carriage or tariff		607	The passenger has not complied fully with Delta’s contract of carriage or tarif
	>	provisions regarding ticketing, reconfirmation, check-in, or acceptability for		>	f provisions regarding ticketing, reconfirmation, check-in, or acceptability for
	>	transportation		>	transportation
	650			608
n	651	b) Substitution of Equipment	n	609	b) Substitution of Equipment
	652
	653	The flight for which the passenger holds confirmed space is unable to accommodat		610	The flight for which the passenger holds confirmed space is unable to accommodat
	>	e that passenger because of substitution of equipment of lesser capacity when re		>	e that passenger because of substitution of equipment of lesser capacity when re
	>	quired by operational or safety reasons; or, on an aircraft with a designed pass		>	quired by operational or safety reasons; or, on an aircraft with a designed pass
	>	enger capacity of 60 or fewer seats, the flight for which the passenger holds co		>	enger capacity of 60 or fewer seats, the flight for which the passenger holds co
	>	nfirmed reserved space is unable to accommodate that passenger due to weight/bal		>	nfirmed reserved space is unable to accommodate that passenger due to weight/bal
	>	ance restrictions when required by operational or safety reasons.		>	ance restrictions when required by operational or safety reasons.
	654			611
n	655	c) Carriage in Alternative Cabin	n	612	c) Carriage in Alternative Cabin
	656
	657	Delta offers to accommodate the passenger in a section of the aircraft other tha		613	Delta offers to accommodate the passenger in a section of the aircraft other th
	>	n that specified on his/her ticket at no extra charge; provided however that if		>	an that specified on his/her ticket at no extra charge; provided however that if
	>	a passenger is seated in a section for which a lower fare applies, the passenger		>	a passenger is seated in a section for which a lower fare applies, the passenge
	>	will be entitled to a refund of the difference in fare.		>	r will be entitled to a refund of the difference in fare.
	658			614
n	659	d) Alternative Transportation	n	615	d) Alternative Transportation
	660
	661	Delta arranges comparable air transportation, or other transportation used by th		616	Delta arranges comparable air transportation, or other transportation used by t
	>	e passenger, at no extra cost to the passenger, that at the time such arrangemen		>	he passenger, at no extra cost to the passenger, that at the time such arrangeme
	>	ts are made is scheduled to arrive at the passenger’s next Stopover, or, if none		>	nts are made is scheduled to arrive at the passenger’s next Stopover, or, if non
	>	, final destination within one hour after the planned arrival time of the passen		>	e, final destination within one hour after the planned arrival time of the passe
	>	ger’s original flight or flights.		>	nger’s original flight or flights.
	662			617
	663	F) Amount of Involuntary Denied Boarding Compensation		618	F) Amount of Involuntary Denied Boarding Compensation
n	664		n
	665	If all conditions for compensation are met, then Delta shall pay compensation to		619	If all conditions for compensation are met, then Delta shall pay compensation t
	>	passengers involuntarily denied boarding in an amount to be calculated as follo		>	o passengers involuntarily denied boarding in an amount to be calculated as foll
	>	ws:		>	ows:
	666			620
	667	1) When Delta arranges Qualifying Alternative Transportation		621	1) When Delta arranges Qualifying Alternative Transportation
n	668		n
	669	If Delta arranges Qualifying Alternative Transportation, then Delta will pay den		622	If Delta arranges Qualifying Alternative Transportation, then Delta will pay de
	>	ied boarding compensation in an amount equal to 200% of the fare (including any		>	nied boarding compensation in an amount equal to 200% of the fare (including any
	>	surcharges and air transportation taxes) to the passenger’s next Stopover, or if		>	surcharges and air transportation taxes) to the passenger’s next Stopover, or i
	>	none, to his/her final destination, but no more than $1,075.00.		>	f none, to his/her final destination, but no more than $1,075.00.
	670			623
n	671	2) Where Delta cannot arrange Qualifying Alternative Transportation	n	624	2) Where Delta cannot arrange Qualifying Alternative Transportation
	672
	673	If Delta cannot arrange Qualifying Alternative Transportation, then Delta will p		625	If Delta cannot arrange Qualifying Alternative Transportation, then Delta will
	>	ay denied boarding compensation in an amount equal to 400% of the fare (includin		>	pay denied boarding compensation in an amount equal to 400% of the fare (includi
	>	g any surcharges and air transportation taxes) to the passenger’s next Stopover,		>	ng any surcharges and air transportation taxes) to the passenger’s next Stopover
	>	or if none, to his/her final destination, but no more than $2,150.00.		>	, or if none, to his/her final destination, but no more than $2,150.00.
	674			626
	675	G) Time of Payment for Involuntary Denied Boarding Compensation		627	G) Time of Payment for Involuntary Denied Boarding Compensation
n	676		n
	677	If all conditions for compensation are met, Delta will pay any involuntary denie		628	If all conditions for compensation are met, Delta will pay any involuntary deni
	>	d boarding compensation on the day and at the place where the denial of boarding		>	ed boarding compensation on the day and at the place where the denial of boardin
	>	occurred, in cash or immediately negotiable check; provided, however, that if t		>	g occurred, in cash or immediately negotiable check; provided, however, that if
	>	he alternative transportation arranged for the passenger’s convenience departs b		>	the alternative transportation arranged for the passenger’s convenience departs
	>	efore the payment can be made to the passenger, then payment will be made by mai		>	before the payment can be made to the passenger, then payment will be made by ma
	>	l or other means within 24 hours after the denied boarding occurs.		>	il or other means within 24 hours after the denied boarding occurs.
	678			629
	679	RULE 21: REROUTING		630	RULE 21: REROUTING
	680			631
	684			635
	685	a. Unless otherwise specified in the fare rule, a passenger may change the routi		636	a. Unless otherwise specified in the fare rule, a passenger may change the routi
	>	ng, destination, Carrier(s), class of service, or dates of travel specified on a		>	ng, destination, Carrier(s), class of service, or dates of travel specified on a
	>	n unused ticket in accordance with paragraph 2) below, provided that, after tran		>	n unused ticket in accordance with paragraph 2) below, provided that, after tran
	>	sportation has commenced, a one-way ticket will not be converted into any other		>	sportation has commenced, a one-way ticket will not be converted into any other
	>	type of ticket (such as a round-trip, circle-trip or open-jaw trip ticket).		>	type of ticket (such as a round-trip, circle-trip or open-jaw trip ticket).
	686			637
n	687	b. Except as otherwise provided in Rule 19, Go to footer note , the fares and ch	n	638	b. Except as otherwise provided in Rule 19, Go to footer note, the fares and ch
	>	arges applicable, when a rerouting or change in ultimate destination is made at		>	arges applicable, when a rerouting or change in ultimate destination is made at
	>	passenger's request prior to arrival at the ultimate destination named on the or		>	passenger's request prior to arrival at the ultimate destination named on the or
	>	iginal ticket, shall be the applicable fare and charges for the entire revised i		>	iginal ticket, shall be the applicable fare and charges for the entire revised i
	>	tinerary in effect on the date that the rerouting or change in ultimate destinat		>	tinerary in effect on the date that the rerouting or change in ultimate destinat
	>	ion is entered on the passenger's new ticket.		>	ion is entered on the passenger's new ticket.
	688			639
n	689	c. Rule 12(E) applies for validity of voluntarily exchanged/reissued tickets.	n	640	c. Rule 12(E) applies for validity of voluntarily exchanged/reissued tickets.
	690			641
	691	2. Fare Applicable To Upgrading Class Of Service While In Flight		642	2. Fare Applicable To Upgrading Class Of Service While In Flight
n	692		n
	693	When a passenger moves from one class of service to another while in flight, an		643	When a passenger moves from one class of service to another while in flight, an
	>	additional collection will be made in an amount equal to the difference between:		>	additional collection will be made in an amount equal to the difference between
				>	:
	694			644
	695	1. The one-way fare applicable to the class of service used from passenger's poi		645	1. The one-way fare applicable to the class of service used from passenger's poi
	>	nt of origin on such flight to the last scheduled stop prior to the passenger's		>	nt of origin on such flight to the last scheduled stop prior to the passenger's
	>	change in class of service, plus the one-way fare in the new class of service fr		>	change in class of service, plus the one-way fare in the new class of service fr
	>	om such stop to the passenger's destination on such flight, and		>	om such stop to the passenger's destination on such flight, and
	696			646
n	697	2. The fare paid for transportation from the passenger's origin to destination o	n	647	2. The fare paid for transportation from the passenger's origin to destination
	>	n such flight.		>	on such flight.
	698			648
n	699	When the amount described in 1) above is less than the amount described in 2) ab	n	649	When the amount described in 1) above is less than the amount described in 2) a
	>	ove, no additional collection will be made. The acceptance of such passenger in		>	bove, no additional collection will be made. The acceptance of such passenger in
	>	the class of service to which he/she is moving for travel beyond the next schedu		>	the class of service to which he/she is moving for travel beyond the next sched
	>	led stopping point in the flight is subject to availability. Discounts will not		>	uled stopping point in the flight is subject to availability. Discounts will not
	>	apply.		>	apply.
	700			650
	701	B. Ticket reissue procedures		651	B. Ticket reissue procedures
	702			652
n	703	-Unless otherwise specified in a fare rule, the following procedures will apply	n	653	-Unless otherwise specified in a fare rule, the following procedures will apply
	>	to Delta ticket reissues.		>	to Delta ticket reissues.
	704			654
n	705	For nonrefundable fares:	n	655	For nonrefundable fares:
	706			656
n	707	- If the price of the new ticket is lower than the ticket being reissued, the di	n	657	- If the price of the new ticket is lower than the ticket being reissued, the d
	>	fference in ticket price will be provided to the passenger in the form of a non-		>	ifference in ticket price will be provided to the passenger in the form of a non
	>	refundable Delta travel voucher at the time of reissue.		>	-refundable Delta travel voucher at the time of reissue.
	708
	709	- If the price of the new ticket is equal to or higher than the ticket being rei		658	- If the price of the new ticket is equal to or higher than the ticket being re
	>	ssued any difference in fare will be collected at the time of reissue.		>	issued any difference in fare will be collected at the time of reissue.
	710			659
n	711	For refundable fares:	n	660	For refundable fares:
	712
	713	- If the price of the new ticket is lower than the ticket being reissued, any di		661	- If the price of the new ticket is lower than the ticket being reissued, any
	>	fference In fare will be refunded to the original form of payment at the time of		>	difference In fare will be refunded to the original form of payment at the time
	>	reissue.		>	of reissue.
	714
	715	- If the price of the new ticket is higher than the ticket being reissued, the d		662	- If the price of the new ticket is higher than the ticket being reissued, the
	>	ifference in fare will be collected at the time of reissue.		>	difference in fare will be collected at the time of reissue.
	716			663
n	717	-Flights must be rebooked and the ticket reissued at the time of the change.	n	664	-Flights must be rebooked and the ticket reissued at the time of the change.
				>
	718			665
n	719	1. Unused tickets	n	666	1. Unused tickets
	720			667
n	721	When making changes to an unused ticket, Delta will cancel the itinerary and sta	n	668	When making changes to an unused ticket, Delta will cancel the itinerary and st
	>	rt over, issuing a new ticket using current fares subject to all applicable fare		>	art over, issuing a new ticket using current fares subject to all applicable far
	>	rules. The value of the original ticket may be applied toward the purchase of		>	e rules. The value of the original ticket may be applied toward the purchase of
	>	the new ticket. If the unused fare is refundable, the value of the original tic		>	the new ticket. If the unused fare is refundable, the value of the original ti
	>	ket may be applied toward the purchase of the new ticket.		>	cket may be applied toward the purchase of the new ticket.
	722			669
n	723	2. Partially Used Tickets	n	670	2. Partially Used Tickets
	724			671
n	725	a. When making changes to partially used tickets, Delta will apply one of the fo	n	672	a. When making changes to partially used tickets, Delta will apply one of the f
	>	llowing procedures resulting in the lowest fare:		>	ollowing procedures resulting in the lowest fare:
	726
	727	i. Reprice the itinerary, attempting to keep fares of the fully flown fare com		673	i. Reprice the itinerary, attempting to keep fares of the fully flown fare co
	>	ponents and replacing the unflown fare components using current fares. No chang		>	mponents and replacing the unflown fare components using current fares. No chan
	>	es are permitted to the fare break points of the fully flown fare components. D		>	ges are permitted to the fare break points of the fully flown fare components.
	>	elta will validate all fare rules at the time of reissue. The new ticket may be		>	Delta will validate all fare rules at the time of reissue. The new ticket may be
	>	a lower or equal or higher price than the previous ticket.		>	a lower or equal or higher price than the previous ticket.
	728			674
n	729	-OR-	n	675	-OR-
	730			676
n	731	ii. Issue a new ticket using current fares and validating all fare rules at the	n	677	ii. Issue a new ticket using current fares and validating all fare rules at t
	>	time of reissue. If the original fare is nonrefundable, the Carrier will apply		>	he time of reissue. If the original fare is nonrefundable, the Carrier will app
	>	the remaining value for the unflown Segments of the partially used ticket, if a		>	ly the remaining value for the unflown Segments of the partially used ticket, if
	>	ny toward the purchase of a new ticket. For refundable fares, Delta will apply		>	any toward the purchase of a new ticket. For refundable fares, Delta will appl
	>	the remaining value from the partially used ticket, if any, toward the purchase		>	y the remaining value from the partially used ticket, if any, toward the purchas
	>	of a new ticket.		>	e of a new ticket.
	732			678
	733	C. Same Day Confirmed		679	C. Same Day Confirmed
n	734		n
	735	Unless otherwise specified in the fare rules, a passenger holding a nonrefundabl		680	Unless otherwise specified in the fare rules, a passenger holding a nonrefundab
	>	e ticket may change to another flight to the same destination operated by Delta		>	le ticket may change to another flight to the same destination operated by Delta
	>	or a Delta Connection carrier on the same day, subject to the policies set forth		>	or a Delta Connection carrier on the same day, subject to the policies set fort
	>	at https://www.delta.com/content/www/en_US/traveling-with-us/ticket-changes-ref		>	h at /content/www/us/en/en_US/traveling-with-us/ticket-changes-refunds/samedaytr
	>	unds/samedaytravel-changes.html and incorporated herein.		>	avel-changes.html and incorporated herein.
	736			681
	737	RULE 22: REFUNDS		682	RULE 22: REFUNDS
	738			683
	740			685
	741	If a refund is required due to a flight cancellation or significantly delayed or		686	If a refund is required due to a flight cancellation or significantly delayed or
	>	changed flight pursuant to Rule 19(A) or refusal to transport pursuant to Rule		>	changed flight pursuant to Rule 19(A) or refusal to transport pursuant to Rule
	>	7 (except as a result of passenger’s failure to comply with the Contract of Carr		>	7 (except as a result of passenger’s failure to comply with the Contract of Carr
	>	iage), the following refund will be made directly to you:		>	iage), the following refund will be made directly to you:
	742			687
n	743	1) If no portion of the ticket has been used, the refund will be an amount equal	n	688	1) If no portion of the ticket has been used, the refund will be an amount equa
	>	to the fare paid.		>	l to the fare paid.
	744			689
n	745	2) If a portion of the ticket has been used and termination (interruption) occur	n	690	2) If a portion of the ticket has been used and termination (interruption) occu
	>	s:		>	rs:
	746			691
	747	a) At A Fare Breakpoint - The refund will be an amount equal to the fare paid fo		692	a) At A Fare Breakpoint - The refund will be an amount equal to the fare paid fo
	>	r the unused transportation from the point of termination (interruption) to the		>	r the unused transportation from the point of termination (interruption) to the
	>	destination or next Stopover point named on the ticket, or to a point at which t		>	destination or next Stopover point named on the ticket, or to a point at which t
	>	ransportation is to be resumed. No refund will apply when alternate transportati		>	ransportation is to be resumed. No refund will apply when alternate transportati
	>	on is provided by Delta and accepted by the passenger.		>	on is provided by Delta and accepted by the passenger.
	748			693
n	749	b) Within A Fare Component - The refund will be an amount equal to the percentag	n	694	b) Within A Fare Component - The refund will be an amount equal to the percenta
	>	e of unflown mileage to fare component total mileage by prorating the fare paid		>	ge of unflown mileage to fare component total mileage by prorating the fare paid
	>	for the fare component, from the point of termination/interruption to the destin		>	for the fare component, from the point of termination/interruption to the desti
	>	ation, or next Stopover point named on the ticket, or to the point at which tran		>	nation, or next Stopover point named on the ticket, or to the point at which tra
	>	sportation is to be resumed. No refund will apply when alternate transportation		>	nsportation is to be resumed. No refund will apply when alternate transportation
	>	is provided by Delta and accepted by the passenger.		>	is provided by Delta and accepted by the passenger.
	750			695
	751	B. Voluntary Refunds		696	B. Voluntary Refunds
	752			697
n			n	698	**1. Nonrefundable Tickets
				699
	753	1. Nonrefundable Tickets Most tickets issued by Delta are nonrefundable. Exc		700	**Most tickets issued by Delta are nonrefundable. Except where required by law o
	>	ept where required by law or expressly set forth in the Contract of Carriage, De		>	r expressly set forth in the Contract of Carriage, Delta will not refund any por
	>	lta will not refund any portion of a fare that is nonrefundable, and Delta will		>	tion of a fare that is nonrefundable, and Delta will not refund any taxes or gov
	>	not refund any taxes or government-imposed fees or charges collected upon nonref		>	ernment-imposed fees or charges collected upon nonrefundable tickets. If you can
	>	undable tickets. If you cancel or change your nonrefundable ticket prior to depa		>	cel or change your nonrefundable ticket prior to departure, subject to the appli
	>	rture, subject to the applicable fare rules and other provisions of the Contract		>	cable fare rules and other provisions of the Contract of Carriage, the value of
	>	of Carriage, the value of the unused portion of a nonrefundable ticket (includi		>	the unused portion of a nonrefundable ticket (including taxes and government-imp
	>	ng taxes and government-imposed fees or charges), less applicable charges by Del		>	osed fees or charges), less applicable charges by Delta, may be applied toward t
	>	ta, may be applied toward the purchase of future travel on Delta, or to upgrade		>	he purchase of future travel on Delta, or to upgrade or downgrade those tickets
	>	or downgrade those tickets after purchase.		>	after purchase.
	754			701
	755	In the event of death of the passenger prior to the date of travel, tickets issu		702	In the event of death of the passenger prior to the date of travel, tickets issu
	>	ed at nonrefundable fares will be refunded to the deceased passengers’ estate up		>	ed at nonrefundable fares will be refunded to the deceased passengers’ estate up
	>	on request.		>	on request.
	756			703
n	757	2. Fully Refundable Tickets If your ticket was purchased at a fare that is f	n	704	**2. Fully Refundable Tickets
	>	ully refundable, Delta will issue a refund of any unused refundable portion of y
	>	our ticket at your request. You must surrender any unused portion of the ticket
	>	at the time of the refund request. If a request for refund is not made, then sub
	>	ject to the fare rules and other provisions of the Contract of Carriage, the va
	>	lue of the unused portion of a refundable ticket (including taxes and government
	>	-imposed fees or charges) may be applied toward the purchase of future travel on
	>	Delta, or to upgrade or downgrade those tickets after purchase. The amount of
	>	the refund or available credit will be calculated as follows:
				705
				706	**If your ticket was purchased at a fare that is fully refundable, Delta will is
				>	sue a refund of any unused refundable portion of your ticket at your request. Yo
				>	u must surrender any unused portion of the ticket at the time of the refund requ
				>	est. If a request for refund is not made, then subject to the fare rules and oth
				>	er provisions of the Contract of Carriage, the value of the unused portion of a
				>	refundable ticket (including taxes and government-imposed fees or charges) may
				>	be applied toward the purchase of future travel on Delta, or to upgrade or downg
				>	rade those tickets after purchase. The amount of the refund or available credit
				>	will be calculated as follows:
	758			707
	759	(i) If no portion of the ticket has been used, the total fare and all taxes, fee		708	(i) If no portion of the ticket has been used, the total fare and all taxes, fee
	>	s, and charges paid by you will be refunded or available toward the purchase of		>	s, and charges paid by you will be refunded or available toward the purchase of
	>	future travel.		>	future travel.
	760			709
	762			711
	763	By cancelling or changing your refundable ticket prior to departure, or failing		712	By cancelling or changing your refundable ticket prior to departure, or failing
	>	to appear for your flight, you authorize and consent to Delta receiving any avai		>	to appear for your flight, you authorize and consent to Delta receiving any avai
	>	lable credit or refund of taxes and government-imposed fees or charges collected		>	lable credit or refund of taxes and government-imposed fees or charges collected
	>	by Delta on the unused portion of the refundable ticket. Any value from a refun		>	by Delta on the unused portion of the refundable ticket. Any value from a refun
	>	dable ticket available for the purchase of future travel must be used and all tr		>	dable ticket available for the purchase of future travel must be used and all tr
	>	avel completed within one year from the date of issue of the original ticket.		>	avel completed within one year from the date of issue of the original ticket.
	764			713
n			n	714	**C. Time Limit for Refund Requests
				715
	765	C. Time Limit for Refund Requests No refund will be issued on any ticket unl		716	**No refund will be issued on any ticket unless Delta receives a request for the
	>	ess Delta receives a request for the refund and any unused coupons are surrender		>	refund and any unused coupons are surrendered to Delta within one year of the o
	>	ed to Delta within one year of the original issue date of the ticket.		>	riginal issue date of the ticket.
	766			717
n			n	718	**D. Form of Refund
				719
	767	D. Form of Refund Delta will issue refunds on eligible tickets as follows:		720	**Delta will issue refunds on eligible tickets as follows:
	768			721
n	769	1. Tickets paid for by credit card will be refunded to the credit card account u	n	722	1. Tickets paid for by credit card will be refunded to the credit card account
	>	sed to purchase the ticket, typically within seven business days of Delta's init		>	used to purchase the ticket, typically within seven business days of Delta's ini
	>	ial receipt of refund request.		>	tial receipt of refund request.
	770			723
n	771	2. Tickets paid for by cash, if cash is accepted by Delta, will be refunded by c	n	724	2. Tickets paid for by cash, if cash is accepted by Delta, will be refunded by
	>	heck issued to the person named as a passenger on the ticket, typically within 2		>	check issued to the person named as a passenger on the ticket, typically within
	>	0 days of Delta's receipt of initial refund request.		>	20 days of Delta's receipt of initial refund request.
	772			725
n	773	3. Tickets charged under a universal air travel plan will be refunded to the sub	n	726	3. Tickets charged under a universal air travel plan will be refunded to the su
	>	scriber against whose account the ticket was charged, typically within 20 days o		>	bscriber against whose account the ticket was charged, typically within 20 days
	>	f Delta's receipt of initial refund request.		>	of Delta's receipt of initial refund request.
	774			727
n	775	4. Tickets issued against governmental transportation requests shall be issued a	n	728	4. Tickets issued against governmental transportation requests shall be issued
	>	s required by applicable government regulation.		>	as required by applicable government regulation.
	776			729
n	777	5. Tickets paid with any other form of payment will be issued back to the origin	n	730	5. Tickets paid with any other form of payment will be issued back to the origi
	>	al form of payment, typically within 20 days of Delta's receipt of initial refun		>	nal form of payment, typically within 20 days of Delta's receipt of initial refu
	>	d request.		>	nd request.
	778			731
n			n	732	**D. Overcharges
				733
	779	D. Overcharges No claims for overcharge shall be valid and DL shall have no		734	**No claims for overcharge shall be valid and DL shall have no liability if clai
	>	liability if claim is more than forty five (45) days after the date of issue of		>	m is more than forty five (45) days after the date of issue of the ticket.
	>	the ticket.
	780			735
	781	RULE 23: CURRENCY; DECLINED OR DISPUTED FORMS OF PAYMENT		736	RULE 23: CURRENCY; DECLINED OR DISPUTED FORMS OF PAYMENT
	782			737
	789	Delta shall not be liable for any punitive, consequential or special damages ari		744	Delta shall not be liable for any punitive, consequential or special damages ari
	>	sing out of or in connection with carriage or other services performed by Delta,		>	sing out of or in connection with carriage or other services performed by Delta,
	>	whether or not Delta had knowledge that such damage might be incurred. Delta s		>	whether or not Delta had knowledge that such damage might be incurred. Delta s
	>	hall not be liable for any damage arising out of its compliance with any laws, g		>	hall not be liable for any damage arising out of its compliance with any laws, g
	>	overnment regulations, orders, rules, requirements or security directives or as		>	overnment regulations, orders, rules, requirements or security directives or as
	>	a result of a passenger’s failure to comply with such laws, government regulatio		>	a result of a passenger’s failure to comply with such laws, government regulatio
	>	ns, orders, rules, requirements or security directives or as a result of Passeng		>	ns, orders, rules, requirements or security directives or as a result of Passeng
	>	er’s reliance on advice provided by Delta regarding such laws, regulations, orde		>	er’s reliance on advice provided by Delta regarding such laws, regulations, orde
	>	rs, rules, requirements or security directives.		>	rs, rules, requirements or security directives.
	790			745
	791	Election or failure by Delta to enforce any provision of the contract of carriag		746	Election or failure by Delta to enforce any provision of the contract of carriag
	>	e shall not constitute a waiver of its rights and remedies with regard to such p		>	e shall not constitute a waiver of its rights and remedies with regard to such p
	>	rovision or any other provision.		>	rovision or any other provision.
t			t	747
				748	Next
				749
				750
				751	Contract of Carriage: Canada

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