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Delta Air Lines, Inc. — Global Privacy Policy
| Snapshot 2026-10-14 08:21 UTC | Snapshot 2026-10-31 08:25 UTC | ||||
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| n | n | 1 | # Global Privacy Policy | ||
| 2 | |||||
| 3 | ## **October 2026** | ||||
| 4 | |||||
| 5 | All information described in this Privacy Policy is processed by Delta Air Lines | ||||
| > | , Inc. ("Delta", "we", "us", or "our") as data controller. This Privacy Policy d | ||||
| > | escribes our practices related to the use, storage, and disclosure of personal i | ||||
| > | nformation we collect from or about you when you interact with us in the course | ||||
| > | of our providing commercial air travel services, ancillary services, or other se | ||||
| > | rvices provided by us or by others acting on our behalf, including when you use | ||||
| > | our website delta.com ("Website") or our Fly Delta App ("App"). This Privacy Pol | ||||
| > | icy also describes our processing of personal information relating to our busine | ||||
| > | ss partners. We will post any changes to this document. This Privacy Policy is n | ||||
| > | ot a contract and does not create any contractual rights or obligations. | ||||
| 6 | |||||
| 7 | Data Protection Officer | ||||
| 1 | Delta Air Lines, Inc. | 8 | Delta Air Lines, Inc. | ||
| n | 2 | n | |||
| 3 | Global Privacy Policy | ||||
| 4 | |||||
| 5 | --- | ||||
| 6 | |||||
| 7 | **October 2026** | ||||
| 8 | |||||
| 9 | All information described in this Privacy Policy is processed by Delta Air Lines | ||||
| > | , Inc. ("Delta", "we", "us", or "our") as data controller. This Privacy Policy d | ||||
| > | escribes our practices related to the use, storage, and disclosure of personal i | ||||
| > | nformation we collect from or about you when you interact with us in the course | ||||
| > | of our providing commercial air travel services, ancillary services, or other se | ||||
| > | rvices provided by us or by others acting on our behalf, including when you use | ||||
| > | our website delta.com ("Website") or our Fly Delta App ("App"). This Privacy Pol | ||||
| > | icy also describes our processing of personal information relating to our busine | ||||
| > | ss partners. We will post any changes to this document. This Privacy Policy is n | ||||
| > | ot a contract and does not create any contractual rights or obligations. | ||||
| 10 | |||||
| 11 | Data Protection Officer | ||||
| 12 | |||||
| 13 | Delta Air Lines, Inc. | ||||
| 14 | |||||
| 15 | 1030 Delta Blvd. Dept. 981 | 9 | 1030 Delta Blvd. Dept. 981 | ||
| n | 16 | n | |||
| 17 | Atlanta, GA 30354 USA | 10 | Atlanta, GA 30354 USA | ||
| 18 | 11 | ||||
| n | 19 | Expand All Collapse All | n | 12 | Expand All |
| 20 | |||||
| 21 | 1. Privacy Choices | 13 | ###### 1. Privacy Choices | ||
| 22 | 14 | ||||
| n | 23 | **1.1. Delete SkyMiles® Account** | n | 15 | ### **1.1. Delete SkyMiles® Account** |
| 24 | 16 | ||||
| 25 | Visit SkyMiles Help to delete your SkyMiles account. | 17 | Visit SkyMiles Help to delete your SkyMiles account. | ||
| 26 | 18 | ||||
| n | 27 | **1.2. Manage Email Marketing** | n | 19 | ### **1.2. Manage Email Marketing** |
| 28 | 20 | ||||
| 29 | Use the unsubscribe mechanism in the email to opt out of a specific marketing em | 21 | Use the unsubscribe mechanism in the email to opt out of a specific marketing em | ||
| > | ail campaign. SkyMiles members can also manage email marketing preferences direc | > | ail campaign. SkyMiles members can also manage email marketing preferences direc | ||
| > | tly in their SkyMiles Profile. | > | tly in their SkyMiles Profile. | ||
| 30 | 22 | ||||
| n | 31 | **1.3. Manage Tracking** | n | 23 | ### **1.3. Manage Tracking** |
| 32 | 24 | ||||
| 33 | Depending on your location, you can manage tracking preferences in the banner or | 25 | Depending on your location, you can manage tracking preferences in the banner or | ||
| > | Tracking Preferences link on Delta.com. Device and browser settings may also in | > | Tracking Preferences link on Delta.com. Device and browser settings may also in | ||
| > | clude options to manage tracking preferences. | > | clude options to manage tracking preferences. | ||
| 34 | 26 | ||||
| n | 35 | **1.4. Update Information** | n | 27 | ### **1.4. Update Information** |
| 36 | 28 | ||||
| n | 37 | Contact the Delta Help Center to update a flight reservation. SkyMiles members c | n | 29 | Contact the Delta Help Center to update a flight reservation. SkyMiles members c |
| > | an update certain information directly in My Trips and their SkyMiles Profile an | > | an update certain information directly in My Trips and their SkyMiles Profile an | ||
| > | d request additional account updates at SkyMiles Help . | > | d request additional account updates at SkyMiles Help. | ||
| 38 | 30 | ||||
| n | 39 | **1.5. Submit Privacy Requests** | n | 31 | ### **1.5. Submit Privacy Requests** |
| 40 | 32 | ||||
| n | 41 | Visit Delta’s Privacy Request Form to view additional options to manage your per | n | 33 | Visit Delta’s Privacy Request Form to view additional options to manage your per |
| > | sonal information and submit privacy requests. If your request does not appear a | > | sonal information and submit privacy requests. If your request does not appear a | ||
| > | s an option on the form, it is not currently available in your location. | > | s an option on the form, it is not currently available in your location. | ||
| 42 | 34 | ||||
| 43 | Your options to manage personal information may include legal rights that apply | 35 | Your options to manage personal information may include legal rights that apply | ||
| > | in certain contexts, such as rights related to accessing, updating, and erasing | > | in certain contexts, such as rights related to accessing, updating, and erasing | ||
| > | personal information, objecting to Delta’s use of personal information, reviewin | > | personal information, objecting to Delta’s use of personal information, reviewin | ||
| > | g automated decisions, and nominating representatives to manage your personal in | > | g automated decisions, and nominating representatives to manage your personal in | ||
| > | formation. | > | formation. | ||
| 44 | 36 | ||||
| 46 | 38 | ||||
| 47 | Although we take care to directly resolve any privacy concerns, please be remind | 39 | Although we take care to directly resolve any privacy concerns, please be remind | ||
| > | ed that you may also seek redress, including by filing a complaint with the priv | > | ed that you may also seek redress, including by filing a complaint with the priv | ||
| > | acy authority in your country. | > | acy authority in your country. | ||
| 48 | 40 | ||||
| n | 49 | 2. Information Collection and Use | n | 41 | ###### 2. Information Collection and Use |
| 50 | 42 | ||||
| n | 51 | **2.1. Direct Collection** | n | 43 | ### **2.1. Direct Collection** |
| 52 | 44 | ||||
| 53 | We may collect information from you, including when you: | 45 | We may collect information from you, including when you: | ||
| 54 | 46 | ||||
| 58 | - use any of our services, including when you travel with us, use airports where | 50 | - use any of our services, including when you travel with us, use airports where | ||
| > | we operate, or use any facilities, such as Delta Sky Clubs, within those airpor | > | we operate, or use any facilities, such as Delta Sky Clubs, within those airpor | ||
| > | ts | > | ts | ||
| 59 | - are associated with a company we do business with | 51 | - are associated with a company we do business with | ||
| 60 | 52 | ||||
| n | 61 | **2.2. Tracking Technologies** | n | 53 | ### **2.2. Tracking Technologies** |
| 62 | 54 | ||||
| 63 | Delta and third parties access and store data on your devices to provide the Web | 55 | Delta and third parties access and store data on your devices to provide the Web | ||
| > | site and App, enable enhanced functionality like surveys, analyze how these serv | > | site and App, enable enhanced functionality like surveys, analyze how these serv | ||
| > | ices are performing to resolve issues and optimize your experience, and deliver | > | ices are performing to resolve issues and optimize your experience, and deliver | ||
| > | personalized advertising. | > | personalized advertising. | ||
| 64 | 56 | ||||
| n | 65 | **2.3. Other Sources** | n | 57 | ### **2.3. Other Sources** |
| 66 | 58 | ||||
| n | 67 | We may receive information about you from other sources, including our providers | n | 59 | We may receive information about you from other sources, including our providers |
| > | , other airlines, companies involved in booking your travel like agencies or you | > | , other airlines, companies involved in booking your travel like agencies or you | ||
| > | r employer, SkyMiles Partners, opens in a new window , and promotional partners. | > | r employer, SkyMiles Partners, opens in a new window, and promotional partners. | ||
| 68 | 60 | ||||
| n | 69 | **2.4. Processing Methods** | n | 61 | ### **2.4. Processing Methods** |
| 70 | 62 | ||||
| 71 | How we process personal information depends on the type of information and purpo | 63 | How we process personal information depends on the type of information and purpo | ||
| > | se for processing and may include collection, organization, storage, alteration, | > | se for processing and may include collection, organization, storage, alteration, | ||
| > | retrieval, consultation, disclosure, restriction, erasure, or destruction. | > | retrieval, consultation, disclosure, restriction, erasure, or destruction. | ||
| 72 | 64 | ||||
| 73 | We may use automated tools, machine learning, or other artificial intelligence-e | 65 | We may use automated tools, machine learning, or other artificial intelligence-e | ||
| > | nabled technologies when carrying out these processing activities and in connect | > | nabled technologies when carrying out these processing activities and in connect | ||
| > | ion with the purposes described in this Privacy Policy. | > | ion with the purposes described in this Privacy Policy. | ||
| 74 | 66 | ||||
| n | 75 | **2.5. Purposes of Processing** | n | 67 | ### **2.5. Purposes of Processing** |
| 76 | 68 | ||||
| 77 | This section describes the types of personal information we process, the purpose | 69 | This section describes the types of personal information we process, the purpose | ||
| > | s for which we use it, and the legal basis under applicable law pursuant to whic | > | s for which we use it, and the legal basis under applicable law pursuant to whic | ||
| > | h we process it. We may also process your personal information for other purpose | > | h we process it. We may also process your personal information for other purpose | ||
| > | s that are reasonably expected or incidental to the purposes described in this P | > | s that are reasonably expected or incidental to the purposes described in this P | ||
| > | rivacy Policy | > | rivacy Policy | ||
| 78 | 70 | ||||
| 87 | - emergency contact(s); | 79 | - emergency contact(s); | ||
| 88 | - seating preferences, medical needs, and dietary requests; | 80 | - seating preferences, medical needs, and dietary requests; | ||
| 89 | - flight, car, and hotel preferences; | 81 | - flight, car, and hotel preferences; | ||
| n | 90 | - travel companions’ personal information; | n | 82 | - travel companions’ personal information; |
| 91 | - information about who is meeting or dropping you off; | 83 | - information about who is meeting or dropping you off; | ||
| 92 | - your order for other services, such as cargo, animal services, and inflight se | 84 | - your order for other services, such as cargo, animal services, and inflight se | ||
| > | rvices such as upgrades, beverages/food, and goods; | > | rvices such as upgrades, beverages/food, and goods; | ||
| 93 | - any employer or company information associated with your booking; | 85 | - any employer or company information associated with your booking; | ||
| 112 | - share it for luggage security screening to enable you to travel within and bet | 104 | - share it for luggage security screening to enable you to travel within and bet | ||
| > | ween countries; | > | ween countries; | ||
| 113 | - tailor our products and services for you, including anticipating your likely p | 105 | - tailor our products and services for you, including anticipating your likely p | ||
| > | references based on information concerning your previous travel with us, previou | > | references based on information concerning your previous travel with us, previou | ||
| > | s transactions, or communications with us, any of which we may combine with othe | > | s transactions, or communications with us, any of which we may combine with othe | ||
| > | r information we have about you, and which may be based on our segmentation and | > | r information we have about you, and which may be based on our segmentation and | ||
| > | modelling of your personal information. | > | modelling of your personal information. | ||
| 114 | - facilitate SkyMiles enrollment; | 106 | - facilitate SkyMiles enrollment; | ||
| n | 115 | - comply with legal and regulatory requirements, including TSA Secure Flight. | n | 107 | - comply with legal and regulatory requirements, including TSA Secure Flight. |
| 116 | 108 | ||||
| 117 | **We use this information because:** | 109 | **We use this information because:** | ||
| 118 | 110 | ||||
| 122 | - it is necessary to act in the public interest; | 114 | - it is necessary to act in the public interest; | ||
| 123 | - it is necessary to comply with applicable law and regulations, such as those r | 115 | - it is necessary to comply with applicable law and regulations, such as those r | ||
| > | elated to flight operations, identity verification, and emergencies; | > | elated to flight operations, identity verification, and emergencies; | ||
| 124 | - the information is publicly available; | 116 | - the information is publicly available; | ||
| n | 125 | - we have a legitimate business interest, for example, in assisting you with mak | n | 117 | - we have a legitimate business interest, for example, in assisting you with mak |
| > | ing and managing your bookings with us, managing and administering our business | > | ing and managing your bookings with us, managing and administering our business | ||
| > | and protecting it from fraud, improving and promoting our service and better und | > | and protecting it from fraud, improving and promoting our service and better und | ||
| > | erstanding how customers use it, ensuring that our technical systems operate pro | > | erstanding how customers use it, ensuring that our technical systems operate pro | ||
| > | perly, protecting against risks to customers and aircraft, streamlining customs | > | perly, protecting against risks to customers and aircraft, streamlining customs | ||
| > | clearance processes for our customers, enabling Delta to support public health | > | clearance processes for our customers, enabling Delta to support public health e | ||
| > | efforts, ensuring the health and safety of customers traveling on Delta flights, | > | fforts, ensuring the health and safety of customers traveling on Delta flights, | ||
| > | and complying with applicable law and regulations; | > | and complying with applicable law and regulations; | ||
| 126 | - we and third party airlines have a legitimate business interest in making and | 118 | - we and third party airlines have a legitimate business interest in making and | ||
| > | operating connections between multiple flights and expediting baggage clearance | > | operating connections between multiple flights and expediting baggage clearance | ||
| > | across international borders; or | > | across international borders; or | ||
| 127 | - we and our SkyMiles Partners, opens in a new window**, **promotional partners | 119 | - we and our SkyMiles Partners, opens in a new window**, **promotional partners | ||
| > | and other businesses that are providing services that you request have a legitim | > | and other businesses that are providing services that you request have a legitim | ||
| > | ate business interest in using the information to provide their services. | > | ate business interest in using the information to provide their services. | ||
| 128 | 120 | ||||
| 179 | - tailor our products and services for you, including anticipating your likely p | 171 | - tailor our products and services for you, including anticipating your likely p | ||
| > | references based on information concerning your previous travel with us, previou | > | references based on information concerning your previous travel with us, previou | ||
| > | s transactions, or communications with us, any of which we may combine with othe | > | s transactions, or communications with us, any of which we may combine with othe | ||
| > | r information we have about you, and which may be based on our segmentation and | > | r information we have about you, and which may be based on our segmentation and | ||
| > | modelling of your personal information; | > | modelling of your personal information; | ||
| 180 | - improve our products and services, including through statistical analysis, seg | 172 | - improve our products and services, including through statistical analysis, seg | ||
| > | mentation, and research for program development; | > | mentation, and research for program development; | ||
| 181 | - manage and administer our Delta Sky Clubs or the SkyMiles Program and for our | 173 | - manage and administer our Delta Sky Clubs or the SkyMiles Program and for our | ||
| > | related record-keeping requirements; | > | related record-keeping requirements; | ||
| n | 182 | - associate · your SkyMiles Program account with your employer’s or corpora | n | 174 | - associate · your SkyMiles Program account with your employer’s or corporate bu |
| > | te business SkyBonus/SkyMiles for Business or other travel program to enable you | > | siness SkyBonus/SkyMiles for Business or other travel program to enable you to e | ||
| > | to earn SkyMiles on your business travel, enable your employer or company to ea | > | arn SkyMiles on your business travel, enable your employer or company to earn an | ||
| > | rn any business bonuses; enable your employer or company to administer and alloc | > | y business bonuses; enable your employer or company to administer and allocate y | ||
| > | ate your expenses, ticket, and other travel payments and procure travel assistan | > | our expenses, ticket, and other travel payments and procure travel assistance; a | ||
| > | ce; and to otherwise operate that business account; | > | nd to otherwise operate that business account; | ||
| 183 | - send you information about our products and services; | 175 | - send you information about our products and services; | ||
| 184 | - send you marketing communications, offers, and invitations to events, which ma | 176 | - send you marketing communications, offers, and invitations to events, which ma | ||
| > | y be based on segmentation and modelling of your personal information; | > | y be based on segmentation and modelling of your personal information; | ||
| 185 | - recognize your loyalty to the SkyMiles Program; | 177 | - recognize your loyalty to the SkyMiles Program; | ||
| 239 | 231 | ||||
| 240 | - confirm your identity and prevent fraud; | 232 | - confirm your identity and prevent fraud; | ||
| 241 | - operate and administer our Website and App; | 233 | - operate and administer our Website and App; | ||
| n | 242 | - provide our products and services to you. In the case of services provided th | n | 234 | - provide our products and services to you. In the case of services provided thr |
| > | rough the App, these will be only the services you have chosen within the App; | > | ough the App, these will be only the services you have chosen within the App; | ||
| 243 | - improve our products and services, including through statistical analysis and | 235 | - improve our products and services, including through statistical analysis and | ||
| > | research for program development; | > | research for program development; | ||
| 244 | - send you messages and offers, about products and services provided by us or ou | 236 | - send you messages and offers, about products and services provided by us or ou | ||
| > | r SkyMiles Partners, opens in a new window, promotional partners and other third | > | r SkyMiles Partners, opens in a new window, promotional partners and other third | ||
| > | parties that may be of interest to you, which may be based on your online behav | > | parties that may be of interest to you, which may be based on your online behav | ||
| > | ior combined with other information we have about you and/or segmentation and mo | > | ior combined with other information we have about you and/or segmentation and mo | ||
| > | delling of your personal information; | > | delling of your personal information; | ||
| 245 | - tailor products and services for you, based or your browsing history on our We | 237 | - tailor products and services for you, based or your browsing history on our We | ||
| > | bsite, and use of the App, and combining this information with other information | > | bsite, and use of the App, and combining this information with other information | ||
| > | we have about you; | > | we have about you; | ||
| 400 | 392 | ||||
| 401 | We may also use your personal information where this is necessary to comply with | 393 | We may also use your personal information where this is necessary to comply with | ||
| > | a reasonable request by a law enforcement or regulatory authority, body, or age | > | a reasonable request by a law enforcement or regulatory authority, body, or age | ||
| > | ncy, or to defend legal claims. | > | ncy, or to defend legal claims. | ||
| 402 | 394 | ||||
| n | 403 | We may also use your personal information when obtaining legal and other profess | n | 395 | We may also use your personal information when obtaining legal and other profes |
| > | ional advice including for audits. We consider this to be in our legitimate inte | > | sional advice including for audits. We consider this to be in our legitimate int | ||
| > | rest in the management of our business. | > | erest in the management of our business. | ||
| 404 | 396 | ||||
| 405 | #### **2.8. Required Information** | 397 | #### **2.8. Required Information** | ||
| 406 | 398 | ||||
| 407 | In some cases, we are legally required to collect certain information from you s | 399 | In some cases, we are legally required to collect certain information from you s | ||
| > | o we can provide the services you have requested, such as Secure Flight Passenge | > | o we can provide the services you have requested, such as Secure Flight Passenge | ||
| > | r Data or Advance Passenger Information when you make a reservation to fly withi | > | r Data or Advance Passenger Information when you make a reservation to fly withi | ||
| > | n, into, or out of the United States, or for point-to-point international travel | > | n, into, or out of the United States, or for point-to-point international travel | ||
| > | . Failure to provide this information will mean we cannot provide the service. | > | . Failure to provide this information will mean we cannot provide the service. | ||
| 408 | 400 | ||||
| n | 409 | In some circumstances we need your information to perform our contract with you | n | 401 | In some circumstances we need your information to perform our contract with you |
| > | or to provide products and services, such as payment details and, on occasion, c | > | or to provide products and services, such as payment details and, on occasion, | ||
| > | redit checking information. If you do not provide this information, we may not b | > | credit checking information. If you do not provide this information, we may not | ||
| > | e able to enter into or perform the contract or provide the products and service | > | be able to enter into or perform the contract or provide the products and servic | ||
| > | s. | > | es. | ||
| 410 | 402 | ||||
| 411 | #### **2.9. Information About Other Customers** | 403 | #### **2.9. Information About Other Customers** | ||
| 412 | 404 | ||||
| 426 | 418 | ||||
| 427 | Some services may require the disclosure of sensitive information to third parti | 419 | Some services may require the disclosure of sensitive information to third parti | ||
| > | es. We will notify you of any right to deny consent in advance of processing sen | > | es. We will notify you of any right to deny consent in advance of processing sen | ||
| > | sitive information, where required by law. | > | sitive information, where required by law. | ||
| 428 | 420 | ||||
| n | 429 | **2.11. Aggregated, Anonymized, and De-identified Information** | n | 421 | #### **2.11. Aggregated, Anonymized, and De-identified Information** |
| 430 | 422 | ||||
| 431 | We may aggregate, anonymize, de-identify, or otherwise modify information so tha | 423 | We may aggregate, anonymize, de-identify, or otherwise modify information so tha | ||
| > | t it does not reasonably identify you. We may use and disclose such information | > | t it does not reasonably identify you. We may use and disclose such information | ||
| > | for any lawful business purpose, including for analytics, research, development, | > | for any lawful business purpose, including for analytics, research, development, | ||
| > | testing, improving our products and services, and developing new products, serv | > | testing, improving our products and services, and developing new products, serv | ||
| > | ices, technologies, and capabilities. | > | ices, technologies, and capabilities. | ||
| 432 | 424 | ||||
| n | 433 | 3. Information Sharing | n | 425 | ###### 3. Information Sharing |
| 434 | 426 | ||||
| n | 435 | **3.1. In General** | n | 427 | #### **3.1. In General** |
| 436 | 428 | ||||
| 437 | We may share personal information with: | 429 | We may share personal information with: | ||
| 438 | 430 | ||||
| 444 | - your employer, expenses administration providers, corporate travel assistance | 436 | - your employer, expenses administration providers, corporate travel assistance | ||
| > | providers, travel agencies, corporate travel managers, and/or duty of care provi | > | providers, travel agencies, corporate travel managers, and/or duty of care provi | ||
| > | ders if your SkyMiles Program account is associated with your employer’s or corp | > | ders if your SkyMiles Program account is associated with your employer’s or corp | ||
| > | orate business account, or when you use your employer’s corporate account, SkyMi | > | orate business account, or when you use your employer’s corporate account, SkyMi | ||
| > | les for Business number or a corporate form of payment to book your travel | > | les for Business number or a corporate form of payment to book your travel | ||
| 445 | - banks, financial firms and payment services to process payments and refunds | 437 | - banks, financial firms and payment services to process payments and refunds | ||
| 446 | - third parties with whom we are discussing selling any part of our business or | 438 | - third parties with whom we are discussing selling any part of our business or | ||
| > | to whom we sell any part of our business | > | to whom we sell any part of our business | ||
| n | 447 | - government agencies and authorities, law enforcement officials, law courts, or | n | 439 | - government agencies and authorities, law enforcement officials, law courts, or |
| > | to third parties: (a) if we believe disclosure is required by applicable law, r | > | to third parties: (a) if we believe disclosure is required by applicable law, r | ||
| > | egulation or legal process (such as pursuant to a subpoena or judicial order); ( | > | egulation or legal process (such as pursuant to a subpoena or judicial order); ( | ||
| > | b) to protect and defend our rights, or the rights, health, or safety of third p | > | b) to protect and defend our rights, or the rights, health, or safety of third p | ||
| > | arties, including to establish, make, or defend against legal claims; or (c) in | > | arties, including to establish, make, or defend against legal claims; or (c) in | ||
| > | the interest of public health and safety. **** | > | the interest of public health and safety.**** | ||
| 448 | 440 | ||||
| n | 449 | **3.2. Social Media and Messaging Platforms** | n | 441 | #### **3.2. Social Media and Messaging Platforms** |
| 450 | 442 | ||||
| 451 | You may wish to share information regarding your travel or other activities with | 443 | You may wish to share information regarding your travel or other activities with | ||
| > | Delta on social media and messaging platforms provided by third parties. To uti | > | Delta on social media and messaging platforms provided by third parties. To uti | ||
| > | lize social media and message sharing features, you will be prompted to grant pe | > | lize social media and message sharing features, you will be prompted to grant pe | ||
| > | rmissions within those third-party platforms, as you choose. For example, you wi | > | rmissions within those third-party platforms, as you choose. For example, you wi | ||
| > | ll need to allow account login and publishing permissions. If you choose to cont | > | ll need to allow account login and publishing permissions. If you choose to cont | ||
| > | act or interact with us on a third-party social media or messaging platform, you | > | act or interact with us on a third-party social media or messaging platform, you | ||
| > | understand that you are responsible for reviewing and understanding the terms a | > | understand that you are responsible for reviewing and understanding the terms a | ||
| > | nd conditions, information security practices, and privacy policy applicable to | > | nd conditions, information security practices, and privacy policy applicable to | ||
| > | the third-party platform, and that Delta is not responsible for how third-party | > | the third-party platform, and that Delta is not responsible for how third-party | ||
| > | social media and messaging platforms use, share, or protect your information. Th | > | social media and messaging platforms use, share, or protect your information. Th | ||
| > | e activity on third-party social media and messaging platforms, and the data pro | > | e activity on third-party social media and messaging platforms, and the data pro | ||
| > | cessed, stored, and provided on them, including data regarding interactions with | > | cessed, stored, and provided on them, including data regarding interactions with | ||
| > | Delta, is governed by the terms and conditions, information security practices, | > | Delta, is governed by the terms and conditions, information security practices, | ||
| > | and privacy policy of those third-party platforms. | > | and privacy policy of those third-party platforms. | ||
| 452 | 444 | ||||
| n | 453 | **3.3. SMS/Text** | n | 445 | #### **3.3. SMS/Text** |
| 454 | 446 | ||||
| 455 | Delta will not disclose personal information collected through text messages to | 447 | Delta will not disclose personal information collected through text messages to | ||
| > | third parties for their own marketing purposes. | > | third parties for their own marketing purposes. | ||
| 456 | 448 | ||||
| n | 457 | **3.4. Group and Multi-passenger Bookings** | n | 449 | #### **3.4. Group and Multi-passenger Bookings** |
| 458 | 450 | ||||
| 459 | When you make a booking, you will be provided with a booking reference such as a | 451 | When you make a booking, you will be provided with a booking reference such as a | ||
| > | confirmation number or record locator number. Your booking reference should be | > | confirmation number or record locator number. Your booking reference should be | ||
| > | kept confidential at all times. Disclosing your booking reference to other custo | > | kept confidential at all times. Disclosing your booking reference to other custo | ||
| > | mers may allow them to access your booking details through our systems. If you a | > | mers may allow them to access your booking details through our systems. If you a | ||
| > | re traveling with others under the same booking and would not like your individu | > | re traveling with others under the same booking and would not like your individu | ||
| > | al booking details to be disclosed to them, you may prefer to have each person m | > | al booking details to be disclosed to them, you may prefer to have each person m | ||
| > | ake and pay for separate bookings. | > | ake and pay for separate bookings. | ||
| 460 | 452 | ||||
| n | 461 | **3.5. Optional Biometrics Services** | n | 453 | #### **3.5. Optional Biometrics Services** |
| 462 | 454 | ||||
| 463 | You may choose to use facial comparison technology for identity verification, in | 455 | You may choose to use facial comparison technology for identity verification, in | ||
| > | cluding at flight check-in, bag drop, and boarding gates. If you choose to use f | > | cluding at flight check-in, bag drop, and boarding gates. If you choose to use f | ||
| > | acial comparison technology, your image is taken when you would otherwise presen | > | acial comparison technology, your image is taken when you would otherwise presen | ||
| > | t another form of identification. The image is encrypted and sent to U.S. Custom | > | t another form of identification. The image is encrypted and sent to U.S. Custom | ||
| > | s and Border Protection (CBP) for the purpose of verifying your identity. If CBP | > | s and Border Protection (CBP) for the purpose of verifying your identity. If CBP | ||
| > | determines that the image matches images associated with your passport or image | > | determines that the image matches images associated with your passport or image | ||
| > | s in CBP's database, CBP transmits a unique identifier back to Delta through an | > | s in CBP's database, CBP transmits a unique identifier back to Delta through an | ||
| > | encrypted channel. Delta may associate the unique identifier with other informat | > | encrypted channel. Delta may associate the unique identifier with other informat | ||
| > | ion about you, such as your name and flight number, for the purpose of providing | > | ion about you, such as your name and flight number, for the purpose of providing | ||
| > | the relevant service. Delta does not receive any biometric information. | > | the relevant service. Delta does not receive any biometric information. | ||
| 464 | 456 | ||||
| n | 465 | For more information about CBP’s facial comparison technology, see the CBP Trave | n | 457 | For more information about CBP’s facial comparison technology, see the CBP Trave |
| > | ler Verification Service Privacy Impact Assessment . Please note that if you cho | > | ler Verification Service Privacy Impact Assessment. Please note that if you choo | ||
| > | ose to use facial comparison technology at TSA check points or during CBP proces | > | se to use facial comparison technology at TSA check points or during CBP process | ||
| > | sing, TSA and CBP control the processing of your personal information. | > | ing, TSA and CBP control the processing of your personal information. | ||
| 466 | 458 | ||||
| n | 467 | **3.6. Unaccompanied Minors** | n | 459 | #### **3.6. Unaccompanied Minors** |
| 468 | 460 | ||||
| 469 | Delta shares information related to unaccompanied minors, such as itinerary info | 461 | Delta shares information related to unaccompanied minors, such as itinerary info | ||
| > | rmation, to protect the safety of the child traveling on Delta flights, coordina | > | rmation, to protect the safety of the child traveling on Delta flights, coordina | ||
| > | te transportation and other services, and comply with legal and regulatory requi | > | te transportation and other services, and comply with legal and regulatory requi | ||
| > | rements. | > | rements. | ||
| 470 | 462 | ||||
| n | 471 | 4. Information Retention | n | 463 | ###### 4. Information Retention |
| 472 | 464 | ||||
| n | 473 | We store your information as necessary for the processing activities described i | n | 465 | We store your information as necessary for the processing activities described i |
| > | n this notice and to comply with Delta’s record retention policies and legal and | > | n this notice and to comply with Delta’s record retention policies and legal and | ||
| > | regulatory requirements. For information about specific retention periods, plea | > | regulatory requirements. For information about specific retention periods, plea | ||
| > | se submit your question through Delta’s Privacy Request Form . | > | se submit your question through Delta’s Privacy Request Form. | ||
| 474 | 466 | ||||
| n | 475 | 5. Information Security and Transfers | n | 467 | ###### 5. Information Security and Transfers |
| 476 | 468 | ||||
| n | 477 | Delta and its partners and providers process personal information in the United | n | 469 | Delta and its partners and providers process personal information in the United |
| > | States and globally and implement technical, organizational, and contractual mea | > | States and globally and implement technical, organizational, and contractual mea | ||
| > | sures designed to protect this information. Delta implements additional contract | > | sures designed to protect this information. Delta implements additional contract | ||
| > | ual safeguards called standard contractual clauses (“SCC”) to govern the transfe | > | ual safeguards called standard contractual clauses (“SCC”) to govern the transfe | ||
| > | r of personal information to certain countries that may not have the same level | > | r of personal information to certain countries that may not have the same level | ||
| > | of protection as the country of export. For a copy of these SCC, please submit y | > | of protection as the country of export. For a copy of these SCC, please submit y | ||
| > | our question through Delta’s Privacy Request Form . | > | our question through Delta’s Privacy Request Form. | ||
| 478 | 470 | ||||
| n | 479 | 6. SkyTeam Alliance | n | 471 | ###### 6. SkyTeam Alliance |
| 480 | 472 | ||||
| n | 481 | Delta is a member of the SkyTeam Alliance, a global network of airlines that pro | n | 473 | Delta is a member of the SkyTeam Alliance, a global network of airlines that pro |
| > | cess personal information to provide passengers with a more seamless travel expe | > | cess personal information to provide passengers with a more seamless travel expe | ||
| > | rience. For more information, please read the SkyTeam Alliance Joint Privacy No | > | rience. For more information, please read the SkyTeam Alliance Joint Privacy Not | ||
| > | tice . | > | ice. | ||
| 482 | 474 | ||||
| n | 483 | 7. Legal Information | n | 475 | ###### 7. Legal Information |
| 484 | 476 | ||||
| 485 | Delta has appointed its branch at Metro Building 1, Butterwick, London as its UK | 477 | Delta has appointed its branch at Metro Building 1, Butterwick, London as its UK | ||
| > | representative and its branch at Vertrekpassage 1 – 110, 1118 AP Schiphol, The | > | representative and its branch at Vertrekpassage 1 – 110, 1118 AP Schiphol, The | ||
| > | Netherlands as its European Union representative. | > | Netherlands as its European Union representative. | ||
| 486 | 478 | ||||
| 490 | 482 | ||||
| 491 | Room 1008, Beijing Kerry Centre South Tower,No.1 Guanghua Road, Chaoyang Distric | 483 | Room 1008, Beijing Kerry Centre South Tower,No.1 Guanghua Road, Chaoyang Distric | ||
| > | t, Beijing, PR China | > | t, Beijing, PR China | ||
| 492 | 484 | ||||
| n | 493 | 8. Peru-Specific Information | n | 485 | ###### 8. Peru-Specific Information |
| 494 | 486 | ||||
| n | 495 | This section describes our specific practices related to the use, storage, and d | n | 487 | This section describes our specific practices related to the use, storage, and d |
| > | isclosure of your personal information in Peru and supplements the generally app | > | isclosure of your personal information** **in Peru and supplements the generally | ||
| > | licable sections of this Privacy Policy. It applies to personal information we c | > | applicable sections of this Privacy Policy. It applies to personal information | ||
| > | ollect from or about you when you interact with us in the course of our providin | > | we collect from or about you when you interact with us in the course of our prov | ||
| > | g commercial air travel services, ancillary services, or other services provided | > | iding commercial air travel services, ancillary services, or other services prov | ||
| > | by us or by others acting on our behalf in Peru, including when you use our Web | > | ided by us or by others acting on our behalf in Peru, including when you use our | ||
| > | site or our App. With respect to personal data collected or processed by Delta’s | > | ** **Website or our App. With respect to personal data collected or processed by | ||
| > | branch office in Peru, the provisions discussed here take precedence over any i | > | Delta’s branch office in Peru, the provisions discussed here take precedence ov | ||
| > | nconsistent or deviating provisions set out in the generally applicable sections | > | er any inconsistent or deviating provisions set out in the generally applicable | ||
| > | of this Privacy Policy. | > | sections of this Privacy Policy. | ||
| 496 | 488 | ||||
| n | 497 | **1. Updates** | n | 489 | #### **1. Updates** |
| 498 | 490 | ||||
| 499 | Delta reserves the right to modify this Privacy Policy and will post any changes | 491 | Delta reserves the right to modify this Privacy Policy and will post any changes | ||
| > | in an updated version of this policy. | > | in an updated version of this policy. | ||
| 500 | 492 | ||||
| n | 501 | **2. How to Contact Us?** | n | 493 | #### **2. How to Contact Us?** |
| 502 | 494 | ||||
| n | 503 | For the exercise of data protection rights and/or if you have any questions or c | n | 495 | For the exercise of data protection rights and/or if you have any questions or c |
| > | omments regarding this Privacy Policy, please contact our Data Protection Office | > | omments regarding this Privacy Policy, please contact our Data Protection Office | ||
| > | r using Delta’s Privacy Request Form . | > | r using Delta’s Privacy Request Form. | ||
| 504 | 496 | ||||
| n | 505 | **3. How Delta Uses Your Data** | n | 497 | #### **3. How Delta Uses Your Data** |
| 506 | 498 | ||||
| 507 | This section describes what personal information we collect about you, the purpo | 499 | This section describes what personal information we collect about you, the purpo | ||
| > | ses for which we use it, and why we use it. Your personal data will be collected | > | ses for which we use it, and why we use it. Your personal data will be collected | ||
| > | and processed in accordance with Law N° 29733 - Law of Protection of Personal D | > | and processed in accordance with Law N° 29733 - Law of Protection of Personal D | ||
| > | ata, and applicable regulations, approved by D.S. 003-2013-JUS. Your personal da | > | ata, and applicable regulations, approved by D.S. 003-2013-JUS. Your personal da | ||
| > | ta will be incorporated into the Personal Data Database named "Pasajeros", "Skym | > | ta will be incorporated into the Personal Data Database named "Pasajeros", "Skym | ||
| > | iles Usuarios Web" and "Procedimientos, quejas y reclamos” identified with RNPDP | > | iles Usuarios Web" and "Procedimientos, quejas y reclamos” identified with RNPDP | ||
| > | code No. 17069, 17065 and 17063 (Databases). Any processing of personal data th | > | code No. 17069, 17065 and 17063 (Databases). Any processing of personal data th | ||
| > | at we perform is in accordance with the provisions of the privacy laws in Peru, | > | at we perform is in accordance with the provisions of the privacy laws in Peru, | ||
| > | and this data may only be used for the limited purposes discussed in this sectio | > | and this data may only be used for the limited purposes discussed in this sectio | ||
| > | n. | > | n. | ||
| 508 | 500 | ||||
| 509 | The data controller in Peru is Delta’s Branch office in Peru, DELTA AIR LINES IN | 501 | The data controller in Peru is Delta’s Branch office in Peru, DELTA AIR LINES IN | ||
| > | C. SUCURSAL DEL PERÚ (en adelante, “Delta”), con Registro Único de Contribuyente | > | C. SUCURSAL DEL PERÚ (en adelante, “Delta”), con Registro Único de Contribuyente | ||
| > | No. 20387428331, located at Av. Elmer Faucett 2851, Edificio Lima Cargo City, O | > | No. 20387428331, located at Av. Elmer Faucett 2851, Edificio Lima Cargo City, O | ||
| > | ficina 406, Callao, Lima, Peru. | > | ficina 406, Callao, Lima, Peru. | ||
| 510 | 502 | ||||
| n | 511 | Information we collect | n | 503 | ### **Information we collect** |
| 512 | 504 | ||||
| 513 | Information related to the provision of our services, including: | 505 | Information related to the provision of our services, including: | ||
| 514 | 506 | ||||
| 523 | - your emergency contact information; and | 515 | - your emergency contact information; and | ||
| 524 | - information related to your physical and mental health. | 516 | - information related to your physical and mental health. | ||
| 525 | 517 | ||||
| n | 526 | Purposes | n | 518 | ### **Purposes** |
| 527 | 519 | ||||
| 528 | We use this information to: | 520 | We use this information to: | ||
| 529 | 521 | ||||
| 533 | - your protection in case of delays or cancellation of the service; | 525 | - your protection in case of delays or cancellation of the service; | ||
| 534 | - provide you with the benefits of the SkyMiles program and the attention to com | 526 | - provide you with the benefits of the SkyMiles program and the attention to com | ||
| > | plaints. | > | plaints. | ||
| 535 | 527 | ||||
| n | 536 | Why we use it | n | 528 | ### **Why we use it** |
| 537 | 529 | ||||
| 538 | We use this information for the reasons, and subject to the limitations, specifi | 530 | We use this information for the reasons, and subject to the limitations, specifi | ||
| > | ed below: | > | ed below: | ||
| 539 | 531 | ||||
| 548 | - we have a legitimate business interest in ensuring that our technical systems | 540 | - we have a legitimate business interest in ensuring that our technical systems | ||
| > | operate properly; | > | operate properly; | ||
| 549 | - we must comply with certain regulatory requirements regarding emergencies and | 541 | - we must comply with certain regulatory requirements regarding emergencies and | ||
| > | otherwise in relation to operating passenger flights. We also have a legitimate | > | otherwise in relation to operating passenger flights. We also have a legitimate | ||
| > | business interest in complying with legal and regulatory requirements applicable | > | business interest in complying with legal and regulatory requirements applicable | ||
| > | in Peru; | > | in Peru; | ||
| 550 | - we and third party airlines have a legitimate business interest in making and | 542 | - we and third party airlines have a legitimate business interest in making and | ||
| > | operating connections between multiple flights and expediting baggage clearance | > | operating connections between multiple flights and expediting baggage clearance | ||
| > | across international borders; | > | across international borders; | ||
| n | 551 | - we and our **SkyMiles Partners**, opens in a new window**, **promotional partn | n | 543 | - we and our SkyMiles Partners, opens in a new window,** **promotional partners |
| > | ers and other businesses that are providing services that you request have a leg | > | and other businesses that are providing services that you request have a legitim | ||
| > | itimate business interest in using the information to provide their services; | > | ate business interest in using the information to provide their services; | ||
| 552 | - we have a legitimate business interest in protecting against risks to customer | 544 | - we have a legitimate business interest in protecting against risks to customer | ||
| > | s and aircraft; | > | s and aircraft; | ||
| 553 | - we have a legitimate business interest in streamlining customs clearance proce | 545 | - we have a legitimate business interest in streamlining customs clearance proce | ||
| > | sses for our customers. | > | sses for our customers. | ||
| 554 | 546 | ||||
| n | 555 | **4. What if You Do Not Provide Information?** | n | 547 | ### **4. What if You Do Not Provide Information?** |
| 556 | 548 | ||||
| 557 | In some cases, we are legally required to collect certain information from you s | 549 | In some cases, we are legally required to collect certain information from you s | ||
| > | o we can provide the services you have requested, such as Secure Flight Passenge | > | o we can provide the services you have requested, such as Secure Flight Passenge | ||
| > | r Data or Advance Passenger Information when you make a reservation to fly withi | > | r Data or Advance Passenger Information when you make a reservation to fly withi | ||
| > | n, into, or out of the United States, or for point-to-point international travel | > | n, into, or out of the United States, or for point-to-point international travel | ||
| > | . Failure to provide this information will mean we cannot provide the service. | > | . Failure to provide this information will mean we cannot provide the service. | ||
| 558 | 550 | ||||
| 560 | 552 | ||||
| 561 | **Any processing of personal data that we perform is in accordance with the prov | 553 | **Any processing of personal data that we perform is in accordance with the prov | ||
| > | isions of the current data protection legislation of Peru, and this data may onl | > | isions of the current data protection legislation of Peru, and this data may onl | ||
| > | y be used for limited purposes such as those mentioned in this section.** | > | y be used for limited purposes such as those mentioned in this section.** | ||
| 562 | 554 | ||||
| n | 563 | **5. Sensitive Information** | n | 555 | #### **5. Sensitive Information** |
| 564 | 556 | ||||
| 565 | We may collect or receive sensitive or special categories of personal informatio | 557 | We may collect or receive sensitive or special categories of personal informatio | ||
| > | n, such as that relating to health, disabilities, race, ethnicity, political opi | > | n, such as that relating to health, disabilities, race, ethnicity, political opi | ||
| > | nions, biometrics, or religion, where permitted by applicable law. For example, | > | nions, biometrics, or religion, where permitted by applicable law. For example, | ||
| > | we may collect and receive sensitive personal information from you when you: | > | we may collect and receive sensitive personal information from you when you: | ||
| 566 | 558 | ||||
| 570 | 562 | ||||
| 571 | We will collect, store, use, and transfer your sensitive personal information fo | 563 | We will collect, store, use, and transfer your sensitive personal information fo | ||
| > | r the purposes for which it was provided and otherwise in accordance with the te | > | r the purposes for which it was provided and otherwise in accordance with the te | ||
| > | rms of this Privacy Policy if you provide your express consent at the time of co | > | rms of this Privacy Policy if you provide your express consent at the time of co | ||
| > | llection. | > | llection. | ||
| 572 | 564 | ||||
| n | 573 | **6. Data Retention** | n | 565 | #### **6. Data Retention** |
| 574 | 566 | ||||
| 575 | **We store your information for as long as legally required and for so long as n | 567 | **We store your information for as long as legally required and for so long as n | ||
| > | ecessary to support business purposes described in the generally applicable sect | > | ecessary to support business purposes described in the generally applicable sect | ||
| > | ion 3 of this Privacy Policy and consistent with our record retention policies.* | > | ion 3 of this Privacy Policy and consistent with our record retention policies.* | ||
| > | * | > | * | ||
| 576 | 568 | ||||
| n | 577 | **7. With Whom Does Delta Share Your Information?** | n | 569 | #### **7. With Whom Does Delta Share Your Information?** |
| 578 | 570 | ||||
| 579 | **We may disclose your personal information we collect or receive:** | 571 | **We may disclose your personal information we collect or receive:** | ||
| 580 | 572 | ||||
| 581 | - to third parties to process your information on our behalf, or to assist us in | 573 | - to third parties to process your information on our behalf, or to assist us in | ||
| > | providing our services and/or products, such as our customer care center operat | > | providing our services and/or products, such as our customer care center operat | ||
| > | ors and providers of technical services such as data centers and online tools; h | > | ors and providers of technical services such as data centers and online tools; h | ||
| > | owever, Delta requires that third parties comply with Delta’s Privacy Policy whe | > | owever, Delta requires that third parties comply with Delta’s Privacy Policy whe | ||
| > | n processing your information; | > | n processing your information; | ||
| 582 | - to the party providing the service or product when you request or purchase ser | 574 | - to the party providing the service or product when you request or purchase ser | ||
| > | vices or products through Delta that are to be provided by another party (for ex | > | vices or products through Delta that are to be provided by another party (for ex | ||
| > | ample, Iron Mountain Peru S.A., CORPAC S.A., catering, VIP lounges, such as SUMA | > | ample, Iron Mountain Peru S.A., CORPAC S.A., catering, VIP lounges, such as SUMA | ||
| > | Q and HANAQ), hotels, transport companies, accounted outsourcing, Lima Airport P | > | Q and HANAQ), hotels, transport companies, accounted outsourcing, Lima Airport P | ||
| > | artners S.R.L., Talma Servicios Aeroportuarios S.A., and security companies; | > | artners S.R.L., Talma Servicios Aeroportuarios S.A., and security companies; | ||
| n | 583 | - to other Delta Group Companies, including Delta Air Lines, Inc., a Delaware co | n | 575 | - to other Delta Group Companies, including Delta Air Lines, Inc., a Delaware co |
| > | rporation with registration number 2387598 domiciled in the United States of Ame | > | rporation with registration number 2387598 domiciled in the United States of Ame | ||
| > | rica, for the purposes described in and in accordance with this Privacy Policy. | > | rica, for the purposes described in and in accordance with this Privacy Policy. | ||
| > | Information regarding the Delta Group Companies is available in the generally a | > | Information regarding the Delta Group Companies is available in the generally ap | ||
| > | pplicable section 7.1 of this Privacy Policy and Delta’s filings with the Securi | > | plicable section 7.1 of this Privacy Policy and Delta’s filings with the Securit | ||
| > | ties and Exchange Commissions, including SEC Form 10-K. | > | ies and Exchange Commissions, including SEC Form 10-K. | ||
| 584 | - to government agencies and authorities, law enforcement officials, law courts, | 576 | - to government agencies and authorities, law enforcement officials, law courts, | ||
| > | or to third parties: (a) if we believe disclosure is required by applicable law | > | or to third parties: (a) if we believe disclosure is required by applicable law | ||
| > | , regulation or legal process (such as pursuant to a subpoena or judicial order) | > | , regulation or legal process (such as pursuant to a subpoena or judicial order) | ||
| > | ; or (b) to protect and defend our rights, or the rights or safety of third part | > | ; or (b) to protect and defend our rights, or the rights or safety of third part | ||
| > | ies, including to establish, make, or defend against legal claims. | > | ies, including to establish, make, or defend against legal claims. | ||
| 585 | 577 | ||||
| n | 586 | **8. Your Rights** | n | 578 | #### **8. Your Rights** |
| 587 | 579 | ||||
| 588 | **This section applies only to the personal information of individuals in Peru w | 580 | **This section applies only to the personal information of individuals in Peru w | ||
| > | hich grants the rights described here.** | > | hich grants the rights described here.** | ||
| 589 | 581 | ||||
| 625 | 617 | ||||
| 626 | - **Right to withdraw your consent** | 618 | - **Right to withdraw your consent** | ||
| 627 | 619 | ||||
| n | 628 | Where you have provided your consent to us for processing your information, you | n | 620 | Where you have provided your consent to us for processing your information, you |
| > | can withdraw this at any time by opting out in your SkyMiles Profile, or by cont | > | can withdraw this at any time by opting out in your SkyMiles Profile, or by cont | ||
| > | acting us through Delta’s Privacy Request Form . | > | acting us through Delta’s Privacy Request Form. | ||
| 629 | 621 | ||||
| n | 630 | **9. Exercising These Rights** | n | 622 | **9. Exercising These Rights** |
| 631 | 623 | ||||
| n | 632 | In order to exercise the rights described in this section, you must submit a req | n | 624 | In order to exercise the rights described in this section, you must submit a req |
| > | uest in accordance with the provisions of the Regulation of Law No. 29733. Any r | > | uest in accordance with the provisions of the Regulation of Law No. 29733. Any r | ||
| > | equest you make must be in writing and include your name and address and any oth | > | equest you make must be in writing and include your name and address and any oth | ||
| > | er information that may identify you, such as where your request relates to a tr | > | er information that may identify you, such as where your request relates to a tr | ||
| > | avel booking, please provide your booking reference (e.g., confirmation number o | > | avel booking, please provide your booking reference (e.g., confirmation number o | ||
| > | r record locator number), SkyMiles Account number if you have one, the dates on | > | r record locator number), SkyMiles Account number if you have one, the dates on | ||
| > | which the travel took place, and any other relevant information that will assist | > | which the travel took place, and any other relevant information that will assist | ||
| > | us to identify your booking. You must also provide a photocopy of your passport | > | us to identify your booking. You must also provide a photocopy of your passport | ||
| > | or driver’s license so we can verify your identity. Please send your written re | > | or driver’s license so we can verify your identity. Please send your written re | ||
| > | quests to our Data Protection Officer through Delta’s Privacy Request Form . | > | quests to our Data Protection Officer through Delta’s Privacy Request Form. | ||
| 633 | 625 | ||||
| n | 634 | **10. Security** | n | 626 | **10. Security** |
| 635 | 627 | ||||
| 636 | Information Security is important to Delta. We have established appropriate phys | 628 | Information Security is important to Delta. We have established appropriate phys | ||
| > | ical, electronic, and managerial safeguards to protect the information we collec | > | ical, electronic, and managerial safeguards to protect the information we collec | ||
| > | t in accordance with this Privacy Policy and to protect against unauthorized acc | > | t in accordance with this Privacy Policy and to protect against unauthorized acc | ||
| > | ess, disclosure, loss, misuse, alteration, and improper use of your information, | > | ess, disclosure, loss, misuse, alteration, and improper use of your information, | ||
| > | and to maintain the accuracy and integrity of that data. | > | and to maintain the accuracy and integrity of that data. | ||
| 637 | 629 | ||||
| n | 638 | **11. Complaints to Regulator** | n | 630 | **11. Complaints to Regulator** |
| 639 | 631 | ||||
| 640 | You have a right to file a complaint with the National Authority of Personal Dat | 632 | You have a right to file a complaint with the National Authority of Personal Dat | ||
| > | a Protection by addressing the front desk of the Ministry of Justice and Human R | > | a Protection by addressing the front desk of the Ministry of Justice and Human R | ||
| > | ights (Calle Scipión Llona 350, Miraflores, Lima Peru) in connection with your r | > | ights (Calle Scipión Llona 350, Miraflores, Lima Peru) in connection with your r | ||
| > | ights under this Privacy Policy. | > | ights under this Privacy Policy. | ||
| t | t | 633 | |||
| 634 | Next | ||||
| 635 | |||||
| 636 | |||||
| 637 | Protect Your Data | ||||