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Delta Air Lines, Inc. — SkyMiles Membership Guide & Program Rules

Old 2026-10-14 08:16 UTC

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New 2026-11-06 08:26 UTC

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	Snapshot 2026-10-14 08:16 UTC			Snapshot 2026-11-06 08:26 UTC
n	1	Program Resources	n
	2
	3	Membership Guide & Program Rules		1	# Membership Guide & Program Rules
	4
	5	---
	6			2
	7	When you’re a SkyMiles® Member, it’s good to have a handle on the rules of the p		3	When you’re a SkyMiles® Member, it’s good to have a handle on the rules of the p
	>	rogram. The more you know about SkyMiles, the more you can take advantage of the		>	rogram. The more you know about SkyMiles, the more you can take advantage of the
	>	benefits and make the most of your membership.		>	benefits and make the most of your membership.
	8			4
	9	Members are responsible for familiarizing themselves with the SkyMiles Membershi		5	Members are responsible for familiarizing themselves with the SkyMiles Membershi
	>	p Guide and Program Rules and with the other terms and conditions that apply to		>	p Guide and Program Rules and with the other terms and conditions that apply to
	>	travel on Delta. For questions regarding the rules that are applicable to a spec		>	travel on Delta. For questions regarding the rules that are applicable to a spec
	>	ific situation, please check delta.com, contact a Delta representative or use th		>	ific situation, please check delta.com, contact a Delta representative or use th
	>	e Help Center to message us or call directly.		>	e Help Center to message us or call directly.
	10			6
n	11	## In-page Links	n	7	### On this page
	12			8
n	13	- Account Usage and Restrictions, Go to footer note	n
	14	- Prohibited Actions, Go to footer note
	15	- Statements and Posting, Go to footer note
	16	- Mileage Accrual and Redemption, Go to footer note
	17	- Redemption, Go to footer note
	18	- Medallion Program, Go to footer note
	19	- Miscellaneous, Go to footer note
	20
	21	Account Usage and Restrictions		9	- Account Usage and Restrictions
				10	- Prohibited Actions
				11	- Statements and Posting
				12	- Mileage Accrual and Redemption
				13	- Redemption
				14	- Medallion Program
				15	- Miscellaneous
	22			16
n	23	---	n	17	## Account Usage and Restrictions
	24			18
	25	Conditions of Enrollment		19	Conditions of Enrollment
	26			20
	27	Delta’s SkyMiles program is open to any individual person in any country that ha		21	Delta’s SkyMiles program is open to any individual person in any country that ha
	>	s not prohibited participation in frequent flyer programs and where participatio		>	s not prohibited participation in frequent flyer programs and where participatio
	>	n is not otherwise prohibited by applicable law.		>	n is not otherwise prohibited by applicable law.
	28			22
n	29	Except as otherwise expressly provided, corporations and business entities canno	n	23	Except as otherwise expressly provided, corporations and business entities canno
	>	t be enrolled as Members.  Some corporations and business entities may be eligib		>	t be enrolled as Members.  Some corporations and business entities may be eligib
	>	le for our SkyMiles for Business Program, which is a travel rewards program for		>	le for our SkyMiles for Business Program, which is a travel rewards program for
	>	small- to medium-sized businesses. For more information and eligibility, visit h		>	small- to medium-sized businesses. For more information and eligibility, visit h
	>	ttps://skymilesforbusiness.delta.com/s/ .		>	ttps://skymilesforbusiness.delta.com/s/.
	30			24
n	31	Members must provide their full legal name to participate in the SkyMiles progra	n	25	Members must provide their full legal name to participate in the SkyMiles progr
	>	m. Full name means the first (given) name, middle initial or middle name, if any		>	am. Full name means the first (given) name, middle initial or middle name, if an
	>	, and family name (surname). The full name must be the same as the name on the M		>	y, and family name (surname). The full name must be the same as the name on the
	>	ember's passport or other valid travel document (i.e. Visa, Resident Alien Card,		>	Member's passport or other valid travel document (i.e. Visa, Resident Alien Card
	>	etc.). Members will be assigned an individual membership number upon enrollment		>	, etc.). Members will be assigned an individual membership number upon enrollmen
	>	and can access a digital membership card via My Wallet in the Fly Delta app. Me		>	t and can access a digital membership card via My Wallet in the Fly Delta app. M
	>	mbers can also print a membership card by going to My SkyMiles .		>	embers can also print a membership card by going to My SkyMiles.
	32			26
n	33	Membership numbers are nontransferable.	n	27	Membership numbers are nontransferable.
	34			28
	35	Only one person may be enrolled per SkyMiles account. Members may not maintain m		29	Only one person may be enrolled per SkyMiles account. Members may not maintain m
	>	ore than one SkyMiles account. In the event more than one account number is assi		>	ore than one SkyMiles account. In the event more than one account number is assi
	>	gned to the same individual, the duplicate account may be cancelled or merged, i		>	gned to the same individual, the duplicate account may be cancelled or merged, i
	>	n Delta’s sole discretion, and Delta may elect in its sole discretion to transfe		>	n Delta’s sole discretion, and Delta may elect in its sole discretion to transfe
	>	r the applicable mileage balance, excluding any enrollment bonus, to the remaini		>	r the applicable mileage balance, excluding any enrollment bonus, to the remaini
	>	ng account. Credit toward Medallion Status and Million Miler status will not be		>	ng account. Credit toward Medallion Status and Million Miler status will not be
	>	transferred.		>	transferred.
	36			30
n	37	Members who wish to enroll their child who is younger than the age of 13 in the	n	31	Members who wish to enroll their child who is younger than the age of 13 in the
	>	SkyMiles Program can sign up the child for SkyMiles here and will need to check		>	SkyMiles Program can sign up the child for SkyMiles here and will need to check
	>	the box confirming the Member is the parent or guardian of the child after enter		>	the box confirming the Member is the parent or guardian of the child after enter
	>	ing the child’s birthday.		>	ing the child’s birthday.
	38			32
	39	All benefits that Delta offers in the SkyMiles Program are conditioned upon the		33	All benefits that Delta offers in the SkyMiles Program are conditioned upon the
	>	Member’s acceptance of and compliance with this Membership Guide and Program Rul		>	Member’s acceptance of and compliance with this Membership Guide and Program Rul
	>	es, the Terms of Use and other terms and conditions described elsewhere througho		>	es, the Terms of Use and other terms and conditions described elsewhere througho
	>	ut delta.com, all terms and conditions of Delta’s contract of carriage, Delta’s		>	ut delta.com, all terms and conditions of Delta’s contract of carriage, Delta’s
	>	fare rules and all other applicable Delta rules and regulations, which are all s		>	fare rules and all other applicable Delta rules and regulations, which are all s
	>	ubject to change at any time. A Member’s enrollment and continued participation		>	ubject to change at any time. A Member’s enrollment and continued participation
	>	in the SkyMiles Program constitute that Member’s acceptance of the Program Rules		>	in the SkyMiles Program constitute that Member’s acceptance of the Program Rules
	>	, which form a contract between the Member and Delta. In addition, all mileage e		>	, which form a contract between the Member and Delta. In addition, all mileage e
	>	arned is also subject to compliance with all requirements of the individual part		>	arned is also subject to compliance with all requirements of the individual part
	>	ner’s mileage offer, including but not limited to membership in the partner’s lo		>	ner’s mileage offer, including but not limited to membership in the partner’s lo
	>	yalty program in some cases. Unless otherwise stated, the current rules in effec		>	yalty program in some cases. Unless otherwise stated, the current rules in effec
	>	t at the time of travel or request for a benefit or other transaction will gover		>	t at the time of travel or request for a benefit or other transaction will gover
	>	n that transaction. Delta has the sole right to interpret and apply this Members		>	n that transaction. Delta has the sole right to interpret and apply this Members
	>	hip Guide and Program Rules. Please check back frequently for program updates or		>	hip Guide and Program Rules. Please check back frequently for program updates or
	>	rule changes.		>	rule changes.
	40			34
	42			36
	43	Members can access their SkyMiles information 24 hours a day, 7 days a week usin		37	Members can access their SkyMiles information 24 hours a day, 7 days a week usin
	>	g their SkyMiles number and password. A Member must establish a password upon in		>	g their SkyMiles number and password. A Member must establish a password upon in
	>	itiating enrollment in the SkyMiles Program. Without a password, certain transac		>	itiating enrollment in the SkyMiles Program. Without a password, certain transac
	>	tions may only be done via mail or in person with a Member’s SkyMiles card and v		>	tions may only be done via mail or in person with a Member’s SkyMiles card and v
	>	alid government-issued identification.		>	alid government-issued identification.
	44			38
n	45	A Member’s password cannot be viewed or changed by a Delta representative. If a	n	39	A Member’s password cannot be viewed or changed by a Delta representative. If a
	>	Member would like to change his or her password, go to Change Password . If a Me		>	Member would like to change his or her password, go to Change Password. If a Me
	>	mber cannot remember his or her password, an email with a secure link to change		>	mber cannot remember his or her password, an email with a secure link to change
	>	his or her password will be sent to the Member. For Members who would like to re		>	his or her password will be sent to the Member. For Members who would like to re
	>	quest an e-mail with a secure link to update their passwords, please go to Forgo		>	quest an e-mail with a secure link to update their passwords, please go to Forgo
	>	t Password .		>	t Password.
	46			40
n	47	Each Member is responsible for the selection and use of their password and for m	n	41	Each Member is responsible for the selection and use of their password and for
	>	aintaining the confidentiality of such password. Member may not divulge his or h		>	maintaining the confidentiality of such password. Member may not divulge his or
	>	er password to anyone. Members cannot share their password with other individual		>	her password to anyone. Members cannot share their password with other individua
	>	s, including, but not limited to, for the purpose of sharing a SkyMiles account.		>	ls, including, but not limited to, for the purpose of sharing a SkyMiles account
	>	Each Member is solely responsible for any actions taken with his or her passwor		>	. Each Member is solely responsible for any actions taken with his or her passwo
	>	d, including without limitation any transactions in their account, any violation		>	rd, including without limitation any transactions in their account, any violatio
	>	s of the SkyMiles Membership Guide and Program Rules, and any further disclosure		>	ns of the SkyMiles Membership Guide and Program Rules, and any further disclosur
	>	of a Member’s personal information or password. Delta shall have no liability f		>	e of a Member’s personal information or password. Delta shall have no liability
	>	or losses resulting from unauthorized access to, or use of, the Member’s passwor		>	for losses resulting from unauthorized access to, or use of, the Member’s passwo
	>	d.		>	rd.
	48			42
	49	Each Member’s account information is owned by and proprietary to Delta. Members		43	Each Member’s account information is owned by and proprietary to Delta. Members
	>	must access their SkyMiles account information directly through the Delta websit		>	must access their SkyMiles account information directly through the Delta websit
	>	e or Fly Delta App, and cannot use their SkyMiles account log-in credentials on,		>	e or Fly Delta App, and cannot use their SkyMiles account log-in credentials on,
	>	or otherwise provide access to, their SkyMiles account to any person or third-p		>	or otherwise provide access to, their SkyMiles account to any person or third-p
	>	arty website or app, including but not limited to, any mileage management servic		>	arty website or app, including but not limited to, any mileage management servic
	>	e, mileage tracking service, or mileage aggregation service. Enabling access to		>	e, mileage tracking service, or mileage aggregation service. Enabling access to
	>	a Member’s account information without visiting the Delta website or Fly Delta A		>	a Member’s account information without visiting the Delta website or Fly Delta A
	>	pp is a violation of these Program Rules.		>	pp is a violation of these Program Rules.
	50			44
	56			50
	57	Address Change		51	Address Change
	58			52
n	59	A Member may update their account address information using their Delta password	n	53	A Member may update their account address information using their Delta password
	>	by visiting My Profile , editing their address and attaching any required docum		>	by visiting My Profile, editing their address and attaching any required docume
	>	entation through the online form. Members should include their SkyMiles number a		>	ntation through the online form. Members should include their SkyMiles number an
	>	nd signature on all requests and documentation.		>	d signature on all requests and documentation.
	60			54
n	61	Online: Submit supporting documents through the Identity Verification Form	n	55	Online: Submit supporting documents through the Identity Verification Form
	62			56
	63	Mail: Mail supporting documents to the SkyMiles Account Support group at		57	Mail: Mail supporting documents to the SkyMiles Account Support group at
	64			58
	65	Delta Air Lines, Inc.		59	Delta Air Lines, Inc.
n	66		n
	67	SkyMiles Account Support		60	SkyMiles Account Support
	68
	69	Dept. 654		61	Dept. 654
	70
	71	P.O. Box 20532		62	P.O. Box 20532
	72
	73	Atlanta, GA 30320-2532		63	Atlanta, GA 30320-2532
	74			64
n	75	Changing country of residence requires the submission of additional documentatio	n	65	Changing country of residence requires the submission of additional documentatio
	>	n. Members will need to submit one of the following documents through the online		>	n. Members will need to submit one of the following documents through the online
	>	Identity Verification Form , or by mail to complete the address change request,		>	Identity Verification Form, or by mail to complete the address change request,
	>	and the document must reflect the Member’s name and a residential address and m		>	and the document must reflect the Member’s name and a residential address and ma
	>	ay not be the address of a corporation or business entity or a PO Box:		>	y not be the address of a corporation or business entity or a PO Box:
	76			66
	77	- Government issued ID with new address (Drivers License, Country/State-issued p		67	- Government issued ID with new address (Drivers License, Country/State-issued p
	>	hoto ID card, passport)		>	hoto ID card, passport)
	78	- Utility bill in customer’s name showing new address, dated within the past 60		68	- Utility bill in customer’s name showing new address, dated within the past 60
	>	days		>	days
	86			76
	87	Name Change		77	Name Change
	88			78
n	89	Name change requests are only processed online or by mail. A copy of supporting	n	79	Name change requests are only processed online or by mail. A copy of supporting
	>	legal documentation (e.g., court order, marriage certificate, divorce certificat		>	legal documentation (e.g., court order, marriage certificate, divorce certifica
	>	e) must be submitted by mail to the address listed below or by following the ins		>	te) must be submitted by mail to the address listed below or by following the in
	>	tructions on the Identity Verification Form to submit supporting legal documenta		>	structions on the Identity Verification Form to submit supporting legal document
	>	tion online. Identity verification will be required for any name change requests		>	ation online. Identity verification will be required for any name change request
	>	. The Member’s signature and SkyMiles membership number must be included in all		>	s. The Member’s signature and SkyMiles membership number must be included in all
	>	written correspondence.		>	written correspondence.
	90			80
n	91	Mail: Delta Air Lines, Inc.	n	81	Mail: Delta Air Lines, Inc.
	92
	93	SkyMiles Account Support		82	SkyMiles Account Support
	94
	95	Dept. 654		83	Dept. 654
	96
	97	P.O. Box 20532		84	P.O. Box 20532
	98
	99	Atlanta, GA 30320-2532		85	Atlanta, GA 30320-2532
	100			86
	101	Account Closure & Mileage Expiration		87	Account Closure & Mileage Expiration
	102			88
	103	Under the SkyMiles Mileage Expiration policy, miles do not expire. Delta reserve		89	Under the SkyMiles Mileage Expiration policy, miles do not expire. Delta reserve
	>	s the right to deactivate or close an account (and accordingly remove all miles		>	s the right to deactivate or close an account (and accordingly remove all miles
	>	in the account) under the following circumstances:		>	in the account) under the following circumstances:
	104			90
	105	- Fraudulent activity occurs.		91	- Fraudulent activity occurs.
n	106	- A Member requests an account closure. SkyMiles Members may request an account	n	92	- A Member requests an account closure. SkyMiles Members may request an account
	>	closure at https://www.delta.com/us/en/need-help/support-skymiles by submitting		>	closure at /content/www/us/en/need-help/support-skymiles by submitting a request
	>	a request under “All Other Requests.”		>	under “All Other Requests.”
	107	- A Member is deceased.		93	- A Member is deceased.
	108	- A Member does not respond to repeated communication attempts regarding the sta		94	- A Member does not respond to repeated communication attempts regarding the sta
	>	tus of his/her account.		>	tus of his/her account.
	109	- A Member creates additional accounts under his/her name.		95	- A Member creates additional accounts under his/her name.
	110	- A Member resides in or relocates to a country where membership is prohibited u		96	- A Member resides in or relocates to a country where membership is prohibited u
	>	nder applicable law.		>	nder applicable law.
	111	- A Member violates the terms of this Membership Guide and Program Rules or any		97	- A Member violates the terms of this Membership Guide and Program Rules or any
	>	terms and conditions of a SkyMiles partner offer or other program.		>	terms and conditions of a SkyMiles partner offer or other program.
	112			98
n	113	Medallion Status, benefits, and/or miles in the SkyMiles account will be forfeit	n	99	Medallion Status, benefits, and/or miles in the SkyMiles account will be forfeit
	>	ed when an account is closed. Upon account closure, you will be unsubscribed fro		>	ed when an account is closed. Upon account closure, you will be unsubscribed fro
	>	m marketing emails, but Delta will retain your SkyMiles number assigned to basic		>	m marketing emails, but Delta will retain your SkyMiles number assigned to basic
	>	information. To exercise a right you may have under privacy law with respect to		>	information. To exercise a right you may have under privacy law with respect to
	>	your SkyMiles account, please review the Delta Privacy Policy.		>	your SkyMiles account, please review the Delta Privacy Policy.
	114			100
	115	---		101	---
	116			102
	117	Prohibited Actions		103	Prohibited Actions
	118			104
n			n	105	Restrictions on Transfer
				106
				107	Miles are not the property of any Member. Except as specifically authorized in t
				>	he Membership Guide and Program Rules or otherwise in writing by an officer of D
				>	elta, miles may not be sold, attached, seized, levied upon, pledged, or transfer
				>	red under any circumstances, including, without limitation, by operation of law,
				>	upon death, or in connection with any domestic relations dispute and/or legal p
				>	roceeding.
				108
				109	Sale or Barter Prohibited
				110
				111	Except as set forth below, the sale or barter of miles, vouchers, Award Tickets,
				>	upgrade certificates, Medallion Status, Medallion benefits, or any other benefi
				>	t by SkyMiles Members, or the attempt of any of the foregoing, is prohibited. De
				>	lta will terminate or deduct mileage from the account of any Member who violates
				>	this rule either by attempting to transfer or receive, or actually transferring
				>	, facilitating or receiving such benefits. Award Tickets, upgrade certificates,
				>	Medallion Status, or Medallion benefits obtained through prohibited sale or bart
				>	er transactions are VOID, invalid for travel, and will be confiscated. Persons t
				>	rying to use such tickets and/or benefits will not be permitted to travel unless
				>	they purchase a new ticket from Delta at the applicable fare. Delta reserves th
				>	e right to assess the fair market value of any of the foregoing tickets and/or b
				>	enefits from the SkyMiles Member initiating or facilitating the prohibited trans
				>	action.
				112
				113	SkyMiles Members may participate in mileage transfer transactions within the Sky
				>	Miles Transfer Miles Program. All transactions are subject to the terms and cond
				>	itions of the SkyMiles Transfer Miles Program. Mileage transfer fees and terms a
				>	nd condition apply. Please visit delta.com/transfermiles to review these rules.
				114
				115	Audit
				116
				117	Delta reserves the right to audit Members’ accounts at any time and without noti
				>	ce to ensure compliance with the SkyMiles Membership Guide and Program Rules, De
				>	lta’s contract of carriage, Delta’s fare rules, and all other applicable Delta r
				>	ules and regulations (including individual offers, benefits, and partner program
				>	s).
				118
				119	In the event the audit reveals discrepancies or violations, Delta may (i) delay
				>	the processing of miles, MQDs, Medallion Status, Award Tickets, or other redempt
				>	ions, (ii) decline to award and/or cancel any of the foregoing, and/or (iii) sus
				>	pend benefit and account access until the discrepancies or violations are resolv
				>	ed. Accounts found in violation are subject to penalty, up to and including revo
				>	cation of awarded miles, MQDs, and other benefits in connection with such violat
				>	ions, termination of Medallion Status, and closure of the SkyMiles account. Duri
				>	ng an investigation, Delta may inhibit access to the SkyMiles account of a Membe
				>	r without notice. While the account is inhibited, Delta may permit the Member to
				>	accrue miles and MQDs in the account, but no mileage redemptions or other trans
				>	actions will be permitted and any outstanding Award Travel, upgrade certificates
				>	, or other redemptions will be canceled. Canceled Award Tickets or upgrade certi
				>	ficates must be surrendered to Delta upon Delta’s request.
				120
				121	Termination and/or Mileage Deduction for Violations
				122
				123	Delta reserves the right to terminate a Member’s membership in the SkyMiles prog
				>	ram (including Medallion Status, Million Miler qualification including any compl
				>	imentary annual Medallion Status associated with the Million Miler qualification
				>	, and invitation or participation in the 360 Program) at any time if a Member vi
				>	olates the SkyMiles Membership Guide and Program Rules (including, for the avoid
				>	ance of doubt, on the basis of documented abusive behavior), any term or conditi
				>	on of Delta’s applicable contract of carriage, Delta’s fare rules, Delta Sky Clu
				>	b or Delta One Lounge House Rules, or any other Delta rule and regulation that a
				>	pply to the Member’s travel (including individual offers, benefits, and partner
				>	programs). If a SkyMiles Member has Medallion Status, a 360 Program invitation,
				>	or SkyMiles membership terminated or revoked at any time, Delta reserves the rig
				>	ht to refuse, decline or discontinue any Medallion Status and/or invitations to
				>	the 360 Program for future years. Delta reserves the right to revoke or decline
				>	to offer Medallion Status or 360 Program invitations for abusive behavior or for
				>	any violation of its policies, the Program Rules, or ticketing rules. Terminati
				>	on of a Member’s membership will result in a loss of all accumulated mileage cre
				>	dit in such Member’s account, the cancellation of any unused Award Tickets or up
				>	grade certificates, and the loss of all other SkyMiles benefits. Terminated Memb
				>	ers are not eligible to participate in any aspect of the SkyMiles program, inclu
				>	ding without limitation any special promotions or SkyMiles partnership offers. I
				>	n lieu of termination, Delta may at its sole discretion deduct mileage from the
				>	Member’s account but permit the Member to continue participating in the SkyMiles
				>	program. Members whose accounts have been terminated for any reason may not reo
				>	pen new accounts.
				124
				125	Abusive behavior means behavior that is directed at a Delta Employee, ambassador
				>	, or another passenger, during travel or interactions with Delta’s Reservations
				>	or Customer Care personnel, where the passenger’s conduct is disorderly, abusive
				>	or violent, including without limitation:
				126
				127	1. Personal threats toward a Delta employee or ambassador (whether in person or
				>	by phone/messaging), or another passenger while in a Delta facility;
				128
				129	2. Excessive/repeated obscene or profane language directed toward a Delta employ
				>	ee or ambassador;
				130
				131	3. Insults or slurs directed toward a Delta employee or ambassador; or
				132
				133	4. Intentional destruction of Delta property.
				134
	119	---		135	---
	120			136
n	121	Restrictions on Transfer	n
	122
	123	Miles are not the property of any Member. Except as specifically authorized in t
	>	he Membership Guide and Program Rules or otherwise in writing by an officer of D
	>	elta, miles may not be sold, attached, seized, levied upon, pledged, or transfer
	>	red under any circumstances, including, without limitation, by operation of law,
	>	upon death, or in connection with any domestic relations dispute and/or legal p
	>	roceeding.
	124
	125	Sale or Barter Prohibited
	126
	127	Except as set forth below, the sale or barter of miles, vouchers, Award Tickets,
	>	upgrade certificates, Medallion Status, Medallion benefits, or any other benefi
	>	t by SkyMiles Members, or the attempt of any of the foregoing, is prohibited. De
	>	lta will terminate or deduct mileage from the account of any Member who violates
	>	this rule either by attempting to transfer or receive, or actually transferring
	>	, facilitating or receiving such benefits. Award Tickets, upgrade certificates,
	>	Medallion Status, or Medallion benefits obtained through prohibited sale or bart
	>	er transactions are VOID, invalid for travel, and will be confiscated. Persons t
	>	rying to use such tickets and/or benefits will not be permitted to travel unless
	>	they purchase a new ticket from Delta at the applicable fare. Delta reserves th
	>	e right to assess the fair market value of any of the foregoing tickets and/or b
	>	enefits from the SkyMiles Member initiating or facilitating the prohibited trans
	>	action.
	128
	129	SkyMiles Members may participate in mileage transfer transactions within the Sky
	>	Miles Transfer Miles Program . All transactions are subject to the terms and con
	>	ditions of the SkyMiles Transfer Miles Program. Mileage transfer fees and terms
	>	and condition apply. Please visit delta.com/transfermiles to review these rules.
	130
	131	Audit
	132
	133	Delta reserves the right to audit Members’ accounts at any time and without noti
	>	ce to ensure compliance with the SkyMiles Membership Guide and Program Rules, De
	>	lta’s contract of carriage, Delta’s fare rules, and all other applicable Delta r
	>	ules and regulations (including individual offers, benefits, and partner program
	>	s).
	134
	135	In the event the audit reveals discrepancies or violations, Delta may (i) delay
	>	the processing of miles, MQDs, Medallion Status, Award Tickets, or other redempt
	>	ions, (ii) decline to award and/or cancel any of the foregoing, and/or (iii) sus
	>	pend benefit and account access until the discrepancies or violations are resolv
	>	ed. Accounts found in violation are subject to penalty, up to and including revo
	>	cation of awarded miles, MQDs, and other benefits in connection with such violat
	>	ions, termination of Medallion Status, and closure of the SkyMiles account. Duri
	>	ng an investigation, Delta may inhibit access to the SkyMiles account of a Membe
	>	r without notice. While the account is inhibited, Delta may permit the Member to
	>	accrue miles and MQDs in the account, but no mileage redemptions or other trans
	>	actions will be permitted and any outstanding Award Travel, upgrade certificates
	>	, or other redemptions will be canceled. Canceled Award Tickets or upgrade certi
	>	ficates must be surrendered to Delta upon Delta’s request.
	136
	137	Termination and/or Mileage Deduction for Violations
	138
	139	Delta reserves the right to terminate a Member’s membership in the SkyMiles prog
	>	ram (including Medallion Status, Million Miler qualification including any compl
	>	imentary annual Medallion Status associated with the Million Miler qualification
	>	, and invitation or participation in the 360 Program) at any time if a Member vi
	>	olates the SkyMiles Membership Guide and Program Rules (including, for the avoid
	>	ance of doubt, on the basis of documented abusive behavior), any term or conditi
	>	on of Delta’s applicable contract of carriage, Delta’s fare rules, Delta Sky Clu
	>	b or Delta One Lounge House Rules, or any other Delta rule and regulation that a
	>	pply to the Member’s travel (including individual offers, benefits, and partner
	>	programs). If a SkyMiles Member has Medallion Status, a 360 Program invitation,
	>	or SkyMiles membership terminated or revoked at any time, Delta reserves the rig
	>	ht to refuse, decline or discontinue any Medallion Status and/or invitations to
	>	the 360 Program for future years. Delta reserves the right to revoke or decline
	>	to offer Medallion Status or 360 Program invitations for abusive behavior or for
	>	any violation of its policies, the Program Rules, or ticketing rules. Terminati
	>	on of a Member’s membership will result in a loss of all accumulated mileage cre
	>	dit in such Member’s account, the cancellation of any unused Award Tickets or up
	>	grade certificates, and the loss of all other SkyMiles benefits. Terminated Memb
	>	ers are not eligible to participate in any aspect of the SkyMiles program, inclu
	>	ding without limitation any special promotions or SkyMiles partnership offers. I
	>	n lieu of termination, Delta may at its sole discretion deduct mileage from the
	>	Member’s account but permit the Member to continue participating in the SkyMiles
	>	program. Members whose accounts have been terminated for any reason may not reo
	>	pen new accounts.
	140
	141	Abusive behavior means behavior that is directed at a Delta Employee, ambassador
	>	, or another passenger, during travel or interactions with Delta’s Reservations
	>	or Customer Care personnel, where the passenger’s conduct is disorderly, abusive
	>	or violent, including without limitation:
	142
	143	- Personal threats toward a Delta employee or ambassador (whether in person or b
	>	y phone/messaging), or another passenger while in a Delta facility;
	144	- Excessive/repeated obscene or profane language directed toward a Delta employe
	>	e or ambassador;
	145	- Insults or slurs directed toward a Delta employee or ambassador; or
	146	- Intentional destruction of Delta property.
	147
	148	---
	149
	150	Statements and Posting		137	Statements and Posting
	151			138
n	152	---	n
	153
	154	SkyMiles Statements		139	SkyMiles Statements
	155			140
n	156	SkyMiles online statements are sent periodically (monthly, quarterly or based on	n	141	SkyMiles online statements are sent periodically (monthly, quarterly or based on
	>	recent activity) to Members through an email reminder, regardless of activity.		>	recent activity) to Members through an email reminder, regardless of activity.
	>	Members can enroll to receive their SkyMiles statement by going to My Profile ,		>	Members can enroll to receive their SkyMiles statement by going to My Profile, e
	>	entering their SkyMiles number and password, and updating their Communication Pr		>	ntering their SkyMiles number and password, and updating their Communication Pre
	>	eferences		>	ferences
	157			142
	158	Members should retain their ticket receipts and boarding passes until mileage cr		143	Members should retain their ticket receipts and boarding passes until mileage cr
	>	edit appears on their SkyMiles statement.		>	edit appears on their SkyMiles statement.
	159			144
n	160	Current balance, account activity, redemption, and Program information may be ob	n	145	Current balance, account activity, redemption, and Program information may be ob
	>	tained at My SkyMiles on delta.com or in the Fly Delta App, or via Delta’s autom		>	tained at My SkyMiles on delta.com or in the Fly Delta App, or via Delta’s autom
	>	ated telephone number (1-800-323-2323) , 24 hours a day, 7 days a week.		>	ated telephone number (1-800-323-2323), 24 hours a day, 7 days a week.
	161			146
	162	Posting Mileage Credit and MQDs		147	Posting Mileage Credit and MQDs
	163			148
	176			161
	177	Each Member is responsible for verifying that mileage and MQDs for qualifying ac		162	Each Member is responsible for verifying that mileage and MQDs for qualifying ac
	>	tivity are credited to his or her account. All account discrepancies must be rep		>	tivity are credited to his or her account. All account discrepancies must be rep
	>	orted in writing within nine months of date of activity. Each Member should main		>	orted in writing within nine months of date of activity. Each Member should main
	>	tain copies of tickets/ticket receipts and boarding pass(es) for his or her reco		>	tain copies of tickets/ticket receipts and boarding pass(es) for his or her reco
	>	rds until proper credit appears in his or her SkyMiles statement.		>	rds until proper credit appears in his or her SkyMiles statement.
	178			163
n	179	If mileage credit for a qualifying Delta or Delta Connection® flight or qualifyi	n	164	If mileage credit for a qualifying Delta or Delta Connection® flight or qualify
	>	ng partner activity is not recorded on a Member’s statement within 90 days (30 d		>	ing partner activity is not recorded on a Member’s statement within 90 days (30
	>	ays for Delta/Delta Connection), please follow these procedures:		>	days for Delta/Delta Connection), please follow these procedures:
	180			165
n	181	For Delta and Delta Connection: Members can request mileage credit online.	n	166	For Delta and Delta Connection: Members can request mileage credit online.
	182			167
n	183	For our airline partners: Members can request mileage credit online through the	n	168	For our airline partners: Members can request mileage credit online through the
	>	Comment/Complaint form , or can send a copy of their airline ticket/ticket recei		>	Comment/Complaint form, or can send a copy of their airline ticket/ticket receip
	>	pt and boarding pass(es) along with their name and SkyMiles number to:		>	t and boarding pass(es) along with their name and SkyMiles number to:
	184			169
n	185	Delta Air Lines, Inc.,	n	170	Delta Air Lines, Inc.,
	186
	187	SkyMiles Account Support		171	SkyMiles Account Support
	188
	189	Dept. 654		172	Dept. 654
	190
	191	P.O. Box 20532		173	P.O. Box 20532
	192
	193	Atlanta, GA 30320-2532		174	Atlanta, GA 30320-2532
	194			175
n	195	In order for Delta to approve a mileage credit request, the date-of-birth in the	n	176	In order for Delta to approve a mileage credit request, the date-of-birth in th
	>	Member’s SkyMiles account must match the date-of-birth of the Member traveling,		>	e Member’s SkyMiles account must match the date-of-birth of the Member traveling
	>	regardless of who paid for the ticket.		>	, regardless of who paid for the ticket.
	196			177
n	197	Altered or illegible documents will not be accepted. Alteration of documents or	n	178	Altered or illegible documents will not be accepted. Alteration of documents or
	>	other attempts to obtain mileage credit to which the Member is not entitled are		>	other attempts to obtain mileage credit to which the Member is not entitled are
	>	prohibited.		>	prohibited.
	198			179
	199	---		180	---
	200			181
n	201	Mileage Accrual and Redemption	n	182	### Mileage Accrual and Redemption
	202
	203	---
	204			183
	205	Earn on DL and other Airline Partners		184	Earn on DL and other Airline Partners
	206			185
	249	- Travel on partner-operated flights to destinations that U.S. carriers are proh		228	- Travel on partner-operated flights to destinations that U.S. carriers are proh
	>	ibited from providing or facilitating under U.S. sanctions regulations or other		>	ibited from providing or facilitating under U.S. sanctions regulations or other
	>	applicable law.		>	applicable law.
	250	- Travel to Cuba on partner-operated flights.		229	- Travel to Cuba on partner-operated flights.
	251			230
n	252	The amount of mileage earned when flying with Delta is subject to change, and th	n	231	The amount of mileage earned when flying with Delta is subject to change, and th
	>	e mileage rates in place on the date of travel will apply. For current informati		>	e mileage rates in place on the date of travel will apply. For current informati
	>	on on the amount of mileage earned on Delta flights, please visit Earn Miles wit		>	on on the amount of mileage earned on Delta flights, please visit Earn Miles wit
	>	h Delta .		>	h Delta.
	253			232
n	254	The amount of mileage earned with airline partners varies from partner to partne	n	233	The amount of mileage earned with airline partners varies from partner to partne
	>	r and is subject to change, and the mileage rates in place on the date of travel		>	r and is subject to change, and the mileage rates in place on the date of travel
	>	will apply. Alliance partner airline benefits are subject to change and subject		>	will apply. Alliance partner airline benefits are subject to change and subject
	>	to the terms and conditions of each alliance partner. For the current list of o		>	to the terms and conditions of each alliance partner. For the current list of o
	>	ur partner airlines and the SkyTeam Global Alliance airlines, and up-to-date inf		>	ur partner airlines and the SkyTeam Global Alliance airlines, and up-to-date inf
	>	ormation on the amount of mileage earned when flying on our partner airlines, pl		>	ormation on the amount of mileage earned when flying on our partner airlines, pl
	>	ease visit Airline Partners .		>	ease visit Airline Partners.
	255			234
	256	Mileage Credit Restrictions		235	Mileage Credit Restrictions
	257			236
	258	Mileage and MQDs will be credited only for travel flown by the SkyMiles Member o		237	Mileage and MQDs will be credited only for travel flown by the SkyMiles Member o
	>	n scheduled service flights. Mileage and MQDs are credited to the SkyMiles accou		>	n scheduled service flights. Mileage and MQDs are credited to the SkyMiles accou
	>	nt of the traveler, regardless of who pays for the ticket.		>	nt of the traveler, regardless of who pays for the ticket.
	259			238
n	260	Delta flights, airline partner flights, hotel stays, and car rentals are eligibl	n	239	Delta flights, airline partner flights, hotel stays, and car rentals are eligib
	>	e for credit in only one loyalty program per itinerary and cannot be transferred		>	le for credit in only one loyalty program per itinerary and cannot be transferre
	>	from one loyalty program to another once recorded. Attempts to obtain credit in		>	d from one loyalty program to another once recorded. Attempts to obtain credit i
	>	the SkyMiles program as a result of travel or other qualifying activity for whi		>	n the SkyMiles program as a result of travel or other qualifying activity for wh
	>	ch the Member has already received credit in any other mileage or loyalty progra		>	ich the Member has already received credit in any other mileage or loyalty progr
	>	m is prohibited.		>	am is prohibited.
	261			240
n	262	Additional SkyMiles credit restrictions may apply to travel on our partner airli	n	241	Additional SkyMiles credit restrictions may apply to travel on our partner airli
	>	nes. For current information on these restrictions, please visit Airline Partner		>	nes. For current information on these restrictions, please visit Airline Partner
	>	s .		>	s.
	263			242
	264	Most miles earned through non-airline partner offers are bonus miles. Bonus mile		243	Most miles earned through non-airline partner offers are bonus miles. Bonus mile
	>	s do not count towards Million Miler Status.		>	s do not count towards Million Miler Status.
	265			244
	266	---		245	---
	267			246
n	268	Redemption	n	247	#### Redemption
	269
	270	---
	271			248
	272	Award Travel		249	Award Travel
	273			250
	274	SkyMiles Members can redeem miles for Award Travel and many other rewards. Award		251	SkyMiles Members can redeem miles for Award Travel and many other rewards. Award
	>	Travel is limited to two connections per origin and destination for domestic tr		>	Travel is limited to two connections per origin and destination for domestic tr
	>	avel and three connections for international travel. Taxes and fees for Award Tr		>	avel and three connections for international travel. Taxes and fees for Award Tr
	>	avel are the responsibility of the passenger and must be paid at the time the ti		>	avel are the responsibility of the passenger and must be paid at the time the ti
	>	cket is booked. Mileage will automatically be deducted from a Member’s account w		>	cket is booked. Mileage will automatically be deducted from a Member’s account w
	>	hen completing a mileage redemption transaction.		>	hen completing a mileage redemption transaction.
	275			252
n	276	To safeguard against credit card fraud, some reservations will require Members t	n	253	To safeguard against credit card fraud, some reservations will require Members t
	>	o come into one of Delta’s ticket office locations to make payment or show Delta		>	o come into one of Delta’s ticket office locations to make payment or show Delta
	>	representatives their credit card and ID to have the ticket issued. If the Memb		>	representatives their credit card and ID to have the ticket issued. If the Memb
	>	er that is redeeming miles is not traveling, they can show their credit card and		>	er that is redeeming miles is not traveling, they can show their credit card and
	>	ID at any airport ticket counter or ticket office location , whichever is most		>	ID at any airport ticket counter or ticket office location, whichever is most c
	>	convenient prior to check-in.		>	onvenient prior to check-in.
	277			254
n	278	All SkyMiles Award Travel is subject to the terms and conditions of the contract	n	255	All SkyMiles Award Travel is subject to the terms and conditions of the contract
	>	of carriage of the operating carrier.		>	of carriage of the operating carrier.
	279			256
	280	Domestic and International Award Travel; Ticket Changes		257	Domestic and International Award Travel; Ticket Changes
	281			258
n	282	Except as mentioned below, for travel originating from the United States and Ca	n	259	Except as mentioned below, for travel originating from the United States and Ca
	>	nada to anywhere in the world (including flights operated by joint venture and		>	nada to anywhere in the world (including flights operated by joint venture and
	>	codeshare partners), Members may change the origin, destination, routing, date,		>	codeshare partners), Members may change the origin, destination, routing, date,
	>	and time, or cancel Award tickets for travel without a redeposit or change fee,		>	and time, or cancel Award tickets for travel without a redeposit or change fee,
	>	excluding Delta Basic experience fares for which a change fee will apply if chan		>	excluding Delta Basic experience fares for which a change fee will apply if chan
	>	ges are permitted. For some travel originating outside the United States and Can		>	ges are permitted. For some travel originating outside the United States and Can
	>	ada, Award ticket restrictions will vary and may be non- cancelable or may be ch		>	ada, Award ticket restrictions will vary and may be non- cancelable or may be ch
	>	angeable for a fee. For details, visit our Baggage & Travel Fees page. Mileage d		>	angeable for a fee. For details, visit our Baggage & Travel Fees page. Mileage d
	>	ifference, taxes and fees apply for any changes.		>	ifference, taxes and fees apply for any changes.
	283			260
	284	Mileage Upgrade Awards may be surrendered, cancelled, reissued or changed any ti		261	Mileage Upgrade Awards may be surrendered, cancelled, reissued or changed any ti
	>	me prior to the scheduled flight departure time. Taxes, fees and any additional		>	me prior to the scheduled flight departure time. Taxes, fees and any additional
	>	collection is based on the rules of the purchased fare.		>	collection is based on the rules of the purchased fare.
	285			262
	299			276
	300	Award Travel tickets for international travel, including for travel to/from PR/U		277	Award Travel tickets for international travel, including for travel to/from PR/U
	>	.S. Virgin Islands, are required to pay U.S. User Fees (APHIS, INCS and Customs)		>	.S. Virgin Islands, are required to pay U.S. User Fees (APHIS, INCS and Customs)
	>	and September 11th Security Fee of up to $40.00 and foreign user, inspection, s		>	and September 11th Security Fee of up to $40.00 and foreign user, inspection, s
	>	ecurity or other similarly based charges, fees or taxes of up to $400, depending		>	ecurity or other similarly based charges, fees or taxes of up to $400, depending
	>	on itinerary. In addition, Award redemption requires payment of at least $11.20		>	on itinerary. In addition, Award redemption requires payment of at least $11.20
	>	in U.S. government taxes and fees for domestic itineraries and may include up t		>	in U.S. government taxes and fees for domestic itineraries and may include up t
	>	o $600 for foreign government taxes and fees and/or carrier-imposed fees for int		>	o $600 for foreign government taxes and fees and/or carrier-imposed fees for int
	>	ernational itineraries. Taxes and fees for Award Travel are the responsibility o		>	ernational itineraries. Taxes and fees for Award Travel are the responsibility o
	>	f the passenger and must be paid at the time the ticket is booked. In some insta		>	f the passenger and must be paid at the time the ticket is booked. In some insta
	>	nces, the government may elect to collect the fees directly from the passenger.		>	nces, the government may elect to collect the fees directly from the passenger.
	301			278
n	302	Some airline partners charge a fee for Award Travel redemptions for travel on th	n	279	Some airline partners charge a fee for Award Travel redemptions for travel on th
	>	eir airlines. These fees, when applicable, are the responsibility of the passeng		>	eir airlines. These fees, when applicable, are the responsibility of the passeng
	>	er and will be collected at the time of booking. Additional fees apply for some		>	er and will be collected at the time of booking. Additional fees apply for some
	>	mileage transactions, for example:		>	mileage transactions, for example:
	303			280
	304	- Award redemption at an airport ticket location or Delta city ticket office		281	- Award redemption at an airport ticket location or Delta city ticket office
	305	- Replacement of lost or stolen tickets		282	- Replacement of lost or stolen tickets
	317			294
	318	Upgrades		295	Upgrades
	319			296
n	320	Award Tickets are not eligible for Mileage Upgrade Awards; however Members may u	n	297	Award Tickets are not eligible for Mileage Upgrade Awards; however Members may u
	>	se Global or Regional Upgrade Certificates with Award Travel tickets, Miles + Ca		>	se Global or Regional Upgrade Certificates with Award Travel tickets, Miles + Ca
	>	sh tickets on Delta-operated flights, and Pay With Miles tickets (in each case,		>	sh tickets on Delta-operated flights, and Pay With Miles tickets (in each case,
	>	except for Delta Basic experiences). Medallion Complimentary Upgrades on Award T		>	except for Delta Basic experiences). Medallion Complimentary Upgrades on Award T
	>	ickets and Pay with Miles tickets are available to Medallion Members as well as		>	ickets and Pay with Miles tickets are available to Medallion Members as well as
	>	one traveling companion who is a SkyMiles Member traveling in the same reservati		>	one traveling companion who is a SkyMiles Member traveling in the same reservati
	>	on. Visit Medallion Upgrades for more information.		>	on. Visit Medallion Upgrades  for more information.
	321			298
	322	Capacity Controls		299	Capacity Controls
	323			300
	349			326
	350	Mileage Upgrade Awards (Upgrading Through Reservations)		327	Mileage Upgrade Awards (Upgrading Through Reservations)
	351			328
n	352	Mileage Upgrade Award is only valid for upgraded one-way travel in certain marke	n	329	Mileage Upgrade Award is only valid for upgraded one-way travel in certain marke
	>	ts and carriers (other than Delta-operated and marketed flights). For additional		>	ts and carriers (other than Delta-operated and marketed flights). For additional
	>	information regarding eligible markets and regions, please visit Miles Upgrades		>	information regarding eligible markets and regions, please visit Miles Upgrades
	>	and More .		>	and More.
	353			330
	354	Member must have a sufficient mileage balance to upgrade each passenger in the r		331	Member must have a sufficient mileage balance to upgrade each passenger in the r
	>	eservation for the eligible one-way flight segment. Members are eligible for Mil		>	eservation for the eligible one-way flight segment. Members are eligible for Mil
	>	eage Upgrade Awards only if the flights in the reservation for which they are se		>	eage Upgrade Awards only if the flights in the reservation for which they are se
	>	eking an upgrade are not already being credited to another airline’s frequent tr		>	eking an upgrade are not already being credited to another airline’s frequent tr
	>	aveler program. Valid only with a published qualifying fare. The following unpub		>	aveler program. Valid only with a published qualifying fare. The following unpub
	>	lished fares are not eligible for Mileage Upgrade Awards: Delta bulk fares, comp		>	lished fares are not eligible for Mileage Upgrade Awards: Delta bulk fares, comp
	>	anion fares, group fares, certain pricing programs, Round the World fares, and I		>	anion fares, group fares, certain pricing programs, Round the World fares, and I
	>	nternational Bereavement Fares. Award Travel of any kind cannot be upgraded with		>	nternational Bereavement Fares. Award Travel of any kind cannot be upgraded with
	>	a separate award or by paying an additional fee. Any stopovers are governed by		>	a separate award or by paying an additional fee. Any stopovers are governed by
	>	the fare rule, and additional mileage will be required for broken fares. Mileage		>	the fare rule, and additional mileage will be required for broken fares. Mileage
	>	Upgrade Awards may not be combined with any other promotional or discount offer		>	Upgrade Awards may not be combined with any other promotional or discount offer
	>	s or SkyMiles program awards.		>	s or SkyMiles program awards.
	355			332
	363			340
	364	Pay with Miles		341	Pay with Miles
	365			342
n	366	Pay with Miles is a mileage redemption option that allows Members to pay for eli	n	343	Pay with Miles is a mileage redemption option that allows Members to pay for eli
	>	gible tickets with miles, money or a combination of both. This option is an excl		>	gible tickets with miles, money or a combination of both. This option is an excl
	>	usive benefit for SkyMiles Members with an eligible Delta SkyMiles American Expr		>	usive benefit for SkyMiles Members with an eligible Delta SkyMiles American Expr
	>	ess Card. In some instances, Award Tickets may require fewer miles. Members are		>	ess Card. In some instances, Award Tickets may require fewer miles. Members are
	>	prohibited from selling or bartering tickets purchased with the Pay with Miles b		>	prohibited from selling or bartering tickets purchased with the Pay with Miles b
	>	enefit. Open jaw, routing, stopover and ticket validity rules for Pay with Miles		>	enefit. Open jaw, routing, stopover and ticket validity rules for Pay with Miles
	>	tickets are determined by the fare rules of the ticket purchased. Pay with Mile		>	tickets are determined by the fare rules of the ticket purchased. Pay with Mile
	>	s redemptions can only be made when booking a trip on delta.com. Pay with Miles		>	s redemptions can only be made when booking a trip on delta.com. Pay with Miles
	>	redemption levels and thresholds are subject to change without notice. Visit Pay		>	redemption levels and thresholds are subject to change without notice. Visit Pay
	>	with Miles for current redemption options and complete terms and conditions.		>	with Miles for current redemption options and complete terms and conditions.
	367			344
	368	Upgrade with Miles		345	Upgrade with Miles
	369			346
	387			364
	388	In the event of a valid ticket cancellation under Delta's Risk Free Cancellation		365	In the event of a valid ticket cancellation under Delta's Risk Free Cancellation
	>	policy, Upgrade with Miles portion of the fare that was paid in miles will be r		>	policy, Upgrade with Miles portion of the fare that was paid in miles will be r
	>	edeposited into the Member's SkyMiles account and the paid portion of the fare w		>	edeposited into the Member's SkyMiles account and the paid portion of the fare w
	>	ill be credited back to the credit card.		>	ill be credited back to the credit card.
	389			366
n	390	For more details about Upgrade with Miles, please visit Upgrade with Miles .	n	367	For more details about Upgrade with Miles, please visit Upgrade with Miles.
	391			368
	392	Other		369	Other
	393			370
	403			380
	404	Medallion Program		381	Medallion Program
	405			382
n			n	383	Medallion Status Qualification
				384
				385	SkyMiles Members may qualify for elite benefits and status by earning Medallion
				>	Qualification Dollars (MQDs) toward Medallion Status. MQDs are earned by the Mem
				>	ber who is flying (whose name and SkyMiles number are listed on the ticket) rega
				>	rdless of who booked or paid for the flight. Members who would like to track the
				>	ir MQDs balance should visit the My SkyMiles page or view them in the Fly Delta
				>	app in the SkyMiles section. Delta Main Basic (Basic Economy) tickets are not el
				>	igible to earn miles in the SkyMiles Program or earn credit towards Medallion St
				>	atus.
				386
				387	SkyMiles members, regardless of country of residence, will earn Medallion Status
				>	in accordance with the number of MQDs earned during the Medallion Qualification
				>	Year.
				388
				389	MQDs are awarded based on United States Dollars for qualifying transactions; pur
				>	chases made in other currencies will be converted to USD based on the IATA 5-day
				>	currency exchange rate at the time of ticketing for purposes of awarding MQDs.
				390
				391	MQD Qualifying Spend
				392
				393	Earning MQDs on Flight Fares
				394
				395	SkyMiles Members can earn MQDs on Delta-marketed flights (flight numbers that in
				>	clude the “DL” airline code), inclusive of the base fare and carrier-imposed su
				>	rcharges, but exclusive of government-imposed taxes and fees; however, Delta Mai
				>	n Basic (Basic Economy) tickets are not eligible to earn MQDs. If a Delta One, D
				>	elta Premium Select, Delta First, or Delta Comfort paid upgrade or Preferred Sea
				>	t is purchased at the airport in Amsterdam (AMS), or Paris (CDG) for a Delta-ope
				>	rated flight, the Member will not earn miles or MQDs. If a Member purchases a De
				>	lta Comfort, a paid premium cabin upgrade or Preferred Seat and Delta is not abl
				>	e to accommodate the Member in that seat or a similar seat, the Member’s purchas
				>	e will be refunded and no MQDs will be awarded. If a customer voluntarily change
				>	s his/her flight or seat selection once purchased, a refund for the original sea
				>	t purchase will not be provided and no MQDs will be awarded. MQDs will not be aw
				>	arded for complimentary access to Delta One, Delta Premium Select, Delta First,
				>	Delta Comfort and Preferred Seats. MQDs may only be earned by the Member traveli
				>	ng whose name and SkyMiles number are included in the reservation.
				396
				397	SkyMiles Members can also earn MQDs on the base fare and carrier-imposed surchar
				>	ges for travel marketed by Core Global and Global Airline Partners and ticketed
				>	through a Delta channel (featuring a ticket number beginning with “006”). For tr
				>	avel ticketed and marketed by Core Global and Global Airline Partners, MQDs will
				>	be awarded based on published Mileage Earn Charts at the Earning Miles With Air
				>	line Partners page.
				398
				399	Certain specialty tickets (also referred to as “exception” or “unpublished” fare
				>	s),including but not limited to bulk, consolidator, cruise, vacation packages (e
				>	xcluding Delta Vacations® packages), inclusive tour and other tickets where the
				>	fare is not disclosed, will also earn MQDs. However, bookings made through price
				>	line.com or hotwire.com where the carrier is not disclosed prior to purchase are
				>	not eligible for MQDs. MQDs will be earned based on a percentage of distance fl
				>	own as determined by the fare class paid as published at the time of travel. Ref
				>	er to Earning Miles with Exceptions Fares. Please visit the section regarding qu
				>	alifying earn on Delta Vacations packages for specific details of the MQD calcul
				>	ation on those fares. Delta employee award travel, free, barter, pass travel and
				>	other similar tickets not eligible for mileage accrual will not earn MQDs.
				400
				401	With respect to paid upgrades, if a customer voluntarily changes his/her seat on
				>	ce purchased, a refund for the original seat purchased as an ancillary product w
				>	ill not be provided and MQDs will be awarded only for the fare actually flown by
				>	the customer.
				402
				403	Earning MQDs on Award Tickets
				404
				405	SkyMiles Members can earn MQDs on Award tickets operated by Delta and Delta Glob
				>	al Airline Partners, in Delta Main Classic (or equivalent) or above and in Delta
				>	Comfort Basic, when booked through any direct Delta channel. MQDs will be calcu
				>	lated based on miles redeemed toward the Award Ticket price divided by 100. Gove
				>	rnment-imposed taxes and fees do not earn MQDs.
				406
				407	Earning MQDs using Cobrand Cards
				408
				409	SkyMiles Members can earn MQDs when using their eligible Delta SkyMiles American
				>	Express Cards on everyday purchases. For information on how to earn, exclusions
				>	, and term and conditions, visit How to Reach Medallion Status.
				410
				411	SkyMiles American Express Gold Card, Delta SkyMiles American Express Card, Delta
				>	SkyMiles Diners Club Card, Delta SkyMiles JCB Gold Card, Delta SkyMiles JCB Car
				>	d, Delta SkyMiles Takeoff JCB Card, Delta SkyMiles TRUST CLUB Platinum VISA Card
				>	, and Delta SkyMiles TRUST CLUB Gold VISA Card Members will be eligible to earn
				>	one (1) MQD for each 1,000 Japanese Yen of eligible purchases charged to one of
				>	these cards during a Qualification Year. For additional information on how to ea
				>	rn, exclusions, and terms and conditions, visit International Credit Cards.
				412
				413	Earning MQDs on Delta Vacations
				414
				415	SkyMiles Members can earn MQDs on vacation packages booked through Delta Vacatio
				>	ns. For information on how to earn MQDs through Delta Vacations, visit Delta Vac
				>	ations Earn Miles.
				416
				417	Medallion Bonus Mileage Accrual
				418
				419	In addition to miles earned by General SkyMiles member when traveling on Classic
				>	, Extra, Refundable fares, and Delta Basic experience fares, excluding Delta Mai
				>	n Basic, Silver Medallion Members earn two additional miles per dollar for each
				>	dollar spent on the base fare and surcharge portion of qualifying fares, Gold Me
				>	dallion Members earn an additional three miles per dollar for each dollar spent
				>	on the base fare and surcharge portion of qualifying fares, Platinum Medallion M
				>	embers earn four additional miles per dollar for each dollar spent on the base f
				>	are and surcharge portion of qualifying fares, and Diamond Medallion Members ear
				>	n six additional miles per dollar for each dollar spent on the base fare and sur
				>	charge portion of qualifying fares. Ticket price eligible for mileage accrual ex
				>	cludes government-imposed taxes and fees. Medallion mileage bonus per USD spent
				>	is based on Medallion Status at the time of travel. Delta Main Basic (Basic Econ
				>	omy) tickets are not eligible to earn miles in the SkyMiles Program or earn cred
				>	it towards Medallion Status.  Medallion Members traveling on Exception Fares ear
				>	n additional miles as specified on the Exception Fares page.
				420
				421	Medallion Benefits
				422
				423	Medallion Benefits Terms
				424
				425	Medallion Members receive certain benefits in connection with their status. Bene
				>	fit descriptions, and the terms and conditions associated with each benefit, are
				>	set forth on the Medallion Benefits associated with each tier of Medallion Stat
				>	us. Benefits eligibility is determined by Medallion Status on the day of travel,
				>	regardless of Status at the time of booking. Benefits are subject to change or
				>	suspension at any time, without advance notice, in Delta’s sole discretion.
				426
				427	Complimentary Upgrades
				428
				429	Unlimited Complimentary Upgrades
				430
				431	Except with respect to Delta Basic experience (including Basic Economy) fares (r
				>	egardless of Medallion or other elite status), Medallion Members and select part
				>	ner airline elite members and up to one companion who is a SkyMiles member trave
				>	ling on the same reservation may be eligible for complimentary seat upgrade acce
				>	ss to Delta Comfort, Delta First, and exclusively for domestic US flights, Delta
				>	One and Delta Premium Select seats, within a specified time prior to departure
				>	based on the applicable complimentary window of the highest SkyMiles Medallion M
				>	ember in the same reservation. If the Medallion is no longer traveling on their
				>	original reservation, the companion traveling on the original reservation will n
				>	o longer be eligible for complimentary premium seating upgrade, and they will be
				>	reassigned to their originally ticketed class of service.
				432
				433	Complimentary premium seats are not available for selection by any passenger whi
				>	le onboard the aircraft regardless of Medallion Status or fare class. Medallion
				>	complimentary upgrades are subject to availability and may not be available on a
				>	ll flights or in all markets.
				434
				435	For Medallion Members who purchase an additional seat, Medallion complimentary u
				>	pgrades will not be cleared automatically or in advance. Members may request a M
				>	edallion Complimentary Upgrade at the gate, then, if cleared, the Medallion Comp
				>	limentary Upgrade will only apply to one seat, and the additional seat will be f
				>	orfeited by accepting the upgrade.
				436
				437	MQDs will not be awarded for complimentary seat upgrades. Delta is not liable fo
				>	r failure to process any upgrade or for processing upgrades outside the priority
				>	order. Delta reserves the right to limit inventory made available for upgrades
				>	on any flight for any reason, to delay processing upgrades for available seats u
				>	ntil the check-in window or at the gate, and to assign or reassign a seat at any
				>	time, even after boarding of the aircraft, for operational, safety or security
				>	reasons. Available seats within the seat map does not necessarily mean these sea
				>	ts are part of inventory available for upgrades. The final decision resides with
				>	the ground staff and operating crew on the day of the flight.
				438
				439	Complimentary Preferred Seats
				440
				441	Preferred Seating may be offered on Delta and Delta Connection® flights, subject
				>	to availability. Except with respect to Delta Basic experience fares (includin
				>	g Basic Economy), Preferred Seats are complimentary for Medallion Members, SkyTe
				>	am Elite and SkyTeam Elite Plus members and their companions when they are booke
				>	d in the same reservation. MQDs will not be awarded for complimentary access to
				>	Preferred Seats. Customers seated in the bulkhead row may be reassigned to accom
				>	modate passengers with disabilities. We reserve the right to assign or reassign
				>	a Preferred Seat at any time, even after boarding of the aircraft, for operation
				>	al, safety or security reasons; the final decision resides with ground staff and
				>	operating crew on the day of the flight.
				442
				443	Choice Benefits
				444
				445	Members who earn Diamond or Platinum Medallion Status for the applicable Medalli
				>	on Year are eligible to select Choice Benefits immediately after the Choice Bene
				>	fits selection window for such Medallion Year becomes available.
				446
				447	For full terms and conditions, please visit Choice Benefits.
				448
				449	SkyTeam® Lounge Access
				450
				451	Complimentary access to most worldwide SkyTeam lounges is available to Diamond,
				>	Platinum, and Gold Medallion Members when traveling in any cabin on a same-day i
				>	nternational SkyTeam-operated flight. However, access to Delta Sky Club is not p
				>	ermitted when traveling in Delta Main or Delta Comfort on an international fligh
				>	t. Members must present SkyMiles membership card and their same-day ticket for a
				>	n international SkyTeam-operated flight or same-day domestic SkyTeam-operated fl
				>	ight connecting to an international SkyTeam-operated flight for SkyTeam lounge a
				>	ccess. SkyTeam lounge benefits are provided only at the departure airport and no
				>	t at the arrival airport unless connecting to a qualifying SkyTeam flight. One g
				>	uest allowed, who must be traveling on the same SkyTeam member operated flight.
				452
				453	Reclaim My Status
				454
				455	The Reclaim My Status benefit for Medallion Members is not transferable and elig
				>	ibility/qualification for the offer is at the sole discretion of Delta. Valid do
				>	cumentation and proof of incident is required and subject to approval. For addit
				>	ional information regarding Reclaim My Status, including requirements, eligibili
				>	ty, and full terms and conditions, please visit Reclaim My Status.
				456
				457	Medallion Status Exceptions for U.S. Military Members
				458
				459	Members of the United States Army, Marine Corps, Navy, Air Force and Coast Guard
				>	who were not able to use their Medallion Status or did not requalify for Medall
				>	ion Status as a result of their deployment are eligible for a one-time Medallion
				>	Status extension. Upon return from deployment, military members are eligible to
				>	extend their Medallion Status for one additional Medallion year upon providing
				>	a copy of their deployment orders. If the extension is granted anytime in 2026,
				>	the Member’s Medallion Status will be maintained until the end of the 2026 Medal
				>	lion Year on January 31, 2028. The Medallion Status request can be submitted onc
				>	e the military member returns home from deployment. Requests may not be made bef
				>	ore or during deployment.
				460
				461	Any deployment will qualify, regardless of length, as long as it takes place dur
				>	ing the time they have Medallion Status. Members do not currently need to be on
				>	active duty to request an exception. Reserve members are eligible.
				462
				463	To submit a request:
				464
				465	1. Fill out the Reclaim My Status form
				466
				467	2. In the "Reason for Losing Status" field, select "Other"
				468
				469	3. In the open response field, please indicate that Medallion Status was lost du
				>	e to military service
				470
				471	4. Attach Member’s deployment orders to the form
				472
				473	5. Select "Submit Your Request"
				474
				475	Requests will typically be reviewed and processed within five business days, but
				>	please allow up to two weeks. Upon approval of a request, a Member will see his
				>	or her updated Medallion Status reflected in his or her account on the My SkyMi
				>	les page  or in the SkyMiles section of the Fly Delta app. Member will be notifi
				>	ed of approval through the e-mail address in his or her SkyMiles account. Member
				>	s who wish to update their e-mail address can visit My Profile.
				476
	406	---		477	---
	407			478
n	408	Medallion Status Qualification	n
	409
	410	SkyMiles Members may qualify for elite benefits and status by earning Medallion
	>	Qualification Dollars (MQDs) toward Medallion Status. MQDs are earned by the Mem
	>	ber who is flying (whose name and SkyMiles number are listed on the ticket) rega
	>	rdless of who booked or paid for the flight. Members who would like to track the
	>	ir MQDs balance should visit the My SkyMiles page or view them in the Fly Delta
	>	app in the SkyMiles section. Delta Main Basic (Basic Economy) tickets are not el
	>	igible to earn miles in the SkyMiles Program or earn credit towards Medallion St
	>	atus.
	411
	412	SkyMiles members, regardless of country of residence, will earn Medallion Status
	>	in accordance with the number of MQDs earned during the Medallion Qualification
	>	Year.
	413
	414	MQDs are awarded based on United States Dollars for qualifying transactions; pur
	>	chases made in other currencies will be converted to USD based on the IATA 5-day
	>	currency exchange rate at the time of ticketing for purposes of awarding MQDs.
	415
	416	MQD Qualifying Spend
	417
	418	Earning MQDs on Flight Fares
	419
	420	SkyMiles Members can earn MQDs on Delta-marketed flights (flight numbers that in
	>	clude the “DL” airline code), inclusive of the base fare and carrier-imposed su
	>	rcharges, but exclusive of government-imposed taxes and fees; however, Delta Mai
	>	n Basic (Basic Economy) tickets are not eligible to earn MQDs. If a Delta One, D
	>	elta Premium Select, Delta First, or Delta Comfort paid upgrade or Preferred Sea
	>	t is purchased at the airport in Amsterdam (AMS), or Paris (CDG) for a Delta-ope
	>	rated flight, the Member will not earn miles or MQDs. If a Member purchases a De
	>	lta Comfort, a paid premium cabin upgrade or Preferred Seat and Delta is not abl
	>	e to accommodate the Member in that seat or a similar seat, the Member’s purchas
	>	e will be refunded and no MQDs will be awarded. If a customer voluntarily change
	>	s his/her flight or seat selection once purchased, a refund for the original sea
	>	t purchase will not be provided and no MQDs will be awarded. MQDs will not be aw
	>	arded for complimentary access to Delta One, Delta Premium Select, Delta First,
	>	Delta Comfort and Preferred Seats. MQDs may only be earned by the Member traveli
	>	ng whose name and SkyMiles number are included in the reservation.
	421
	422	SkyMiles Members can also earn MQDs on the base fare and carrier-imposed surchar
	>	ges for travel marketed by Core Global and Global Airline Partners and ticketed
	>	through a Delta channel (featuring a ticket number beginning with “006”). For tr
	>	avel ticketed and marketed by Core Global and Global Airline Partners, MQDs will
	>	be awarded based on published Mileage Earn Charts at the Earning Miles With Air
	>	line Partners page.
	423
	424	Certain specialty tickets (also referred to as “exception” or “unpublished” fare
	>	s),including but not limited to bulk, consolidator, cruise, vacation packages (e
	>	xcluding Delta Vacations® packages), inclusive tour and other tickets where the
	>	fare is not disclosed, will also earn MQDs. However, bookings made through price
	>	line.com or hotwire.com where the carrier is not disclosed prior to purchase are
	>	not eligible for MQDs. MQDs will be earned based on a percentage of distance fl
	>	own as determined by the fare class paid as published at the time of travel. Ref
	>	er to Earning Miles with Exceptions Fares. Please visit the section regarding qu
	>	alifying earn on Delta Vacations packages for specific details of the MQD calcul
	>	ation on those fares. Delta employee award travel, free, barter, pass travel and
	>	other similar tickets not eligible for mileage accrual will not earn MQDs.
	425
	426	With respect to paid upgrades, if a customer voluntarily changes his/her seat on
	>	ce purchased, a refund for the original seat purchased as an ancillary product w
	>	ill not be provided and MQDs will be awarded only for the fare actually flown by
	>	the customer.
	427
	428	Earning MQDs on Award Tickets
	429
	430	SkyMiles Members can earn MQDs on Award tickets operated by Delta and Delta Glob
	>	al Airline Partners, in Delta Main Classic (or equivalent) or above and in Delta
	>	Comfort Basic, when booked through any direct Delta channel. MQDs will be calcu
	>	lated based on miles redeemed toward the Award Ticket price divided by 100. Gove
	>	rnment-imposed taxes and fees do not earn MQDs.
	431
	432	Earning MQDs using Cobrand Cards
	433
	434	SkyMiles Members can earn MQDs when using their eligible Delta SkyMiles American
	>	Express Cards on everyday purchases. For information on how to earn, exclusions
	>	, and term and conditions, visit How to Reach Medallion Status .
	435
	436	SkyMiles American Express Gold Card, Delta SkyMiles American Express Card, Delta
	>	SkyMiles Diners Club Card, Delta SkyMiles JCB Gold Card, Delta SkyMiles JCB Car
	>	d, Delta SkyMiles Takeoff JCB Card, Delta SkyMiles TRUST CLUB Platinum VISA Card
	>	, and Delta SkyMiles TRUST CLUB Gold VISA Card Members will be eligible to earn
	>	one (1) MQD for each 1,000 Japanese Yen of eligible purchases charged to one of
	>	these cards during a Qualification Year. For additional information on how to ea
	>	rn, exclusions, and terms and conditions, visit International Credit Cards .
	437
	438	Earning MQDs on Delta Vacations
	439
	440	SkyMiles Members can earn MQDs on vacation packages booked through Delta Vacatio
	>	ns. For information on how to earn MQDs through Delta Vacations, visit Delta Vac
	>	ations Earn Miles .
	441
	442	Medallion Bonus Mileage Accrual
	443
	444	In addition to miles earned by General SkyMiles member when traveling on Classic
	>	, Extra, Refundable fares, and Delta Basic experience fares, excluding Delta Mai
	>	n Basic, Silver Medallion Members earn two additional miles per dollar for each
	>	dollar spent on the base fare and surcharge portion of qualifying fares, Gold Me
	>	dallion Members earn an additional three miles per dollar for each dollar spent
	>	on the base fare and surcharge portion of qualifying fares, Platinum Medallion M
	>	embers earn four additional miles per dollar for each dollar spent on the base f
	>	are and surcharge portion of qualifying fares, and Diamond Medallion Members ear
	>	n six additional miles per dollar for each dollar spent on the base fare and sur
	>	charge portion of qualifying fares. Ticket price eligible for mileage accrual ex
	>	cludes government-imposed taxes and fees. Medallion mileage bonus per USD spent
	>	is based on Medallion Status at the time of travel. Delta Main Basic (Basic Econ
	>	omy) tickets are not eligible to earn miles in the SkyMiles Program or earn cred
	>	it towards Medallion Status.  Medallion Members traveling on Exception Fares ear
	>	n additional miles as specified on the Exception Fares page.
	445
	446	Medallion Benefits
	447
	448	Medallion Benefits Terms
	449
	450	Medallion Members receive certain benefits in connection with their status. Bene
	>	fit descriptions, and the terms and conditions associated with each benefit, are
	>	set forth on the Medallion Benefits associated with each tier of Medallion Stat
	>	us. Benefits eligibility is determined by Medallion Status on the day of travel,
	>	regardless of Status at the time of booking. Benefits are subject to change or
	>	suspension at any time, without advance notice, in Delta’s sole discretion.
	451
	452	Complimentary Upgrades
	453
	454	Unlimited Complimentary Upgrades
	455
	456	Except with respect to Delta Basic experience (including Basic Economy) fares (r
	>	egardless of Medallion or other elite status), Medallion Members and select part
	>	ner airline elite members and up to one companion who is a SkyMiles member trave
	>	ling on the same reservation may be eligible for complimentary seat upgrade acce
	>	ss to Delta Comfort, Delta First, and exclusively for domestic US flights, Delta
	>	One and Delta Premium Select seats, within a specified time prior to departure
	>	based on the applicable complimentary window of the highest SkyMiles Medallion M
	>	ember in the same reservation. If the Medallion is no longer traveling on their
	>	original reservation, the companion traveling on the original reservation will n
	>	o longer be eligible for complimentary premium seating upgrade, and they will be
	>	reassigned to their originally ticketed class of service.
	457
	458	Complimentary premium seats are not available for selection by any passenger whi
	>	le onboard the aircraft regardless of Medallion Status or fare class. Medallion
	>	complimentary upgrades are subject to availability and may not be available on a
	>	ll flights or in all markets.
	459
	460	For Medallion Members who purchase an additional seat, Medallion complimentary u
	>	pgrades will not be cleared automatically or in advance. Members may request a M
	>	edallion Complimentary Upgrade at the gate, then, if cleared, the Medallion Comp
	>	limentary Upgrade will only apply to one seat, and the additional seat will be f
	>	orfeited by accepting the upgrade.
	461
	462	MQDs will not be awarded for complimentary seat upgrades. Delta is not liable fo
	>	r failure to process any upgrade or for processing upgrades outside the priority
	>	order. Delta reserves the right to limit inventory made available for upgrades
	>	on any flight for any reason, to delay processing upgrades for available seats u
	>	ntil the check-in window or at the gate, and to assign or reassign a seat at any
	>	time, even after boarding of the aircraft, for operational, safety or security
	>	reasons. Available seats within the seat map does not necessarily mean these sea
	>	ts are part of inventory available for upgrades. The final decision resides with
	>	the ground staff and operating crew on the day of the flight.
	463
	464	Complimentary Preferred Seats
	465
	466	Preferred Seating may be offered on Delta and Delta Connection® flights, subject
	>	to availability. Except with respect to Delta Basic experience fares (includin
	>	g Basic Economy), Preferred Seats are complimentary for Medallion Members, SkyTe
	>	am Elite and SkyTeam Elite Plus members and their companions when they are booke
	>	d in the same reservation. MQDs will not be awarded for complimentary access to
	>	Preferred Seats. Customers seated in the bulkhead row may be reassigned to accom
	>	modate passengers with disabilities. We reserve the right to assign or reassign
	>	a Preferred Seat at any time, even after boarding of the aircraft, for operation
	>	al, safety or security reasons; the final decision resides with ground staff and
	>	operating crew on the day of the flight.
	467
	468	Choice Benefits
	469
	470	Members who earn Diamond or Platinum Medallion Status for the applicable Medalli
	>	on Year are eligible to select Choice Benefits immediately after the Choice Bene
	>	fits selection window for such Medallion Year becomes available.
	471
	472	For full terms and conditions, please visit Choice Benefits .
	473
	474	SkyTeam® Lounge Access
	475
	476	Complimentary access to most worldwide SkyTeam lounges is available to Diamond,
	>	Platinum, and Gold Medallion Members when traveling in any cabin on a same-day i
	>	nternational SkyTeam-operated flight. However, access to Delta Sky Club is not p
	>	ermitted when traveling in Delta Main or Delta Comfort on an international fligh
	>	t. Members must present SkyMiles membership card and their same-day ticket for a
	>	n international SkyTeam-operated flight or same-day domestic SkyTeam-operated fl
	>	ight connecting to an international SkyTeam-operated flight for SkyTeam lounge a
	>	ccess. SkyTeam lounge benefits are provided only at the departure airport and no
	>	t at the arrival airport unless connecting to a qualifying SkyTeam flight. One g
	>	uest allowed, who must be traveling on the same SkyTeam member operated flight.
	477
	478	Reclaim My Status
	479
	480	The Reclaim My Status benefit for Medallion Members is not transferable and elig
	>	ibility/qualification for the offer is at the sole discretion of Delta. Valid do
	>	cumentation and proof of incident is required and subject to approval. For addit
	>	ional information regarding Reclaim My Status, including requirements, eligibili
	>	ty, and full terms and conditions, please visit Reclaim My Status .
	481
	482	Medallion Status Exceptions for U.S. Military Members
	483
	484	Members of the United States Army, Marine Corps, Navy, Air Force and Coast Guard
	>	who were not able to use their Medallion Status or did not requalify for Medall
	>	ion Status as a result of their deployment are eligible for a one-time Medallion
	>	Status extension. Upon return from deployment, military members are eligible to
	>	extend their Medallion Status for one additional Medallion year upon providing
	>	a copy of their deployment orders. If the extension is granted anytime in 2026,
	>	the Member’s Medallion Status will be maintained until the end of the 2026 Medal
	>	lion Year on January 31, 2028. The Medallion Status request can be submitted onc
	>	e the military member returns home from deployment. Requests may not be made bef
	>	ore or during deployment.
	485
	486	Any deployment will qualify, regardless of length, as long as it takes place dur
	>	ing the time they have Medallion Status. Members do not currently need to be on
	>	active duty to request an exception. Reserve members are eligible.
	487
	488	To submit a request:
	489
	490	- Fill out the Reclaim My Status form
	491	- In the "Reason for Losing Status" field, select "Other"
	492	- In the open response field, please indicate that Medallion Status was lost due
	>	to military service
	493	- Attach Member’s deployment orders to the form
	494	- Select "Submit Your Request"
	495
	496	Requests will typically be reviewed and processed within five business days, but
	>	please allow up to two weeks. Upon approval of a request, a Member will see his
	>	or her updated Medallion Status reflected in his or her account on the My SkyMi
	>	les page  or in the SkyMiles section of the Fly Delta app. Member will be notifi
	>	ed of approval through the e-mail address in his or her SkyMiles account. Member
	>	s who wish to update their e-mail address can visit My Profile.
	497
	498	---
	499
	500	Miscellaneous		479	### Miscellaneous
	501
	502	---
	503			480
	504	By tagging photos using #SkyMilesLife and/or #DeltaMedallionLife, user grants De		481	By tagging photos using #SkyMilesLife and/or #DeltaMedallionLife, user grants De
	>	lta Air Lines (and those they authorize) a royalty-free, world-wide, perpetual,		>	lta Air Lines (and those they authorize) a royalty-free, world-wide, perpetual,
	>	non-exclusive license to publicly display, distribute, reproduce and create deri		>	non-exclusive license to publicly display, distribute, reproduce and create deri
	>	vative works of the submissions (“Submissions”), in whole or in part, in any med		>	vative works of the submissions (“Submissions”), in whole or in part, in any med
	>	ia now existing or later developed, for any purpose, including, but not limited		>	ia now existing or later developed, for any purpose, including, but not limited
	>	to, advertising and promotion on Delta websites, commercial products and any oth		>	to, advertising and promotion on Delta websites, commercial products and any oth
	>	er Delta channels, including but not limited to #SkyMilesLife or #DeltaMedallion		>	er Delta channels, including but not limited to #SkyMilesLife or #DeltaMedallion
	>	Life publications. Delta reserves the right to use or not use content tagged #Sk		>	Life publications. Delta reserves the right to use or not use content tagged #Sk
	>	ymileslife and/or #DeltaMedallionLife and user will not be entitled to compensat		>	ymileslife and/or #DeltaMedallionLife and user will not be entitled to compensat
	>	ion if photo is used.		>	ion if photo is used.
	505			482
	519			496
	520	Privacy Statement		497	Privacy Statement
	521			498
t	522	We are always conscious and respectful of Members’ personal privacy. See our pri	t	499	We are always conscious and respectful of Members’ personal privacy. See our pri
	>	vacy policy for details.		>	vacy policy for details.
	523			500
	524	Limitation of Liability; Governing Law; Entire Agreement		501	Limitation of Liability; Governing Law; Entire Agreement
	525			502

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