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Delta Air Lines, Inc. — Terms of Use
| Snapshot 2026-10-14 08:16 UTC | Snapshot 2026-10-31 08:21 UTC | ||||
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| n | 1 | Terms of Use | n | 1 | # Terms of Use |
| 2 | |||||
| 3 | --- | ||||
| 4 | 2 | ||||
| 5 | All content on this Internet site (“the delta.com website”) is owned or controll | 3 | All content on this Internet site (“the delta.com website”) is owned or controll | ||
| > | ed by Delta Air Lines and is protected by worldwide copyright laws. You may acce | > | ed by Delta Air Lines and is protected by worldwide copyright laws. You may acce | ||
| > | ss and use this site only for: (a) your personal use for non-commercial purposes | > | ss and use this site only for: (a) your personal use for non-commercial purposes | ||
| > | , or (b) your use in the scope of your employment on behalf of your employer in | > | , or (b) your use in the scope of your employment on behalf of your employer in | ||
| > | purchasing services or products from Delta Air Lines for other of your employer’ | > | purchasing services or products from Delta Air Lines for other of your employer’ | ||
| > | s employees, so long as that is within the scope of your normal duties and no fu | > | s employees, so long as that is within the scope of your normal duties and no fu | ||
| > | rther resell or transfer of the services or products occurs. Unless you are an a | > | rther resell or transfer of the services or products occurs. Unless you are an a | ||
| > | uthorized Delta Air Lines general sales agent, or an ARC-accredited or IATA-accr | > | uthorized Delta Air Lines general sales agent, or an ARC-accredited or IATA-accr | ||
| > | edited travel agent or travel agency, under no circumstances may you access or u | > | edited travel agent or travel agency, under no circumstances may you access or u | ||
| > | se the site to purchase, sell, resell, or otherwise act as any third-party’s age | > | se the site to purchase, sell, resell, or otherwise act as any third-party’s age | ||
| > | nt in purchasing, selling, or transferring any of the services or products sold | > | nt in purchasing, selling, or transferring any of the services or products sold | ||
| > | by Delta Air Lines via the site, or accessing, retrieving, modifying, or otherwi | > | by Delta Air Lines via the site, or accessing, retrieving, modifying, or otherwi | ||
| > | se servicing any previously purchased services or products. The products, techno | > | se servicing any previously purchased services or products. The products, techno | ||
| > | logy or processes described in this site may be the subject of other intellectua | > | logy or processes described in this site may be the subject of other intellectua | ||
| > | l property rights reserved by Delta Air Lines or other third parties. No license | > | l property rights reserved by Delta Air Lines or other third parties. No license | ||
| > | is granted with respect to those intellectual property rights. | > | is granted with respect to those intellectual property rights. | ||
| 6 | 4 | ||||
| 16 | 14 | ||||
| 17 | The carriage of passengers, baggage and cargo by air will be subject to the Cond | 15 | The carriage of passengers, baggage and cargo by air will be subject to the Cond | ||
| > | itions of Carriage of the carriers concerned which, in the case of Delta Air Lin | > | itions of Carriage of the carriers concerned which, in the case of Delta Air Lin | ||
| > | es, may be seen on request by contacting a Delta Air Lines city ticket office or | > | es, may be seen on request by contacting a Delta Air Lines city ticket office or | ||
| > | ticket counter. Other services and products described in this Internet site wil | > | ticket counter. Other services and products described in this Internet site wil | ||
| > | l also be subject to terms and conditions, details of which may be obtained from | > | l also be subject to terms and conditions, details of which may be obtained from | ||
| > | Delta Air Lines or its service provider (as applicable). | > | Delta Air Lines or its service provider (as applicable). | ||
| 18 | 16 | ||||
| n | 19 | Any communications you send to this Internet site or otherwise to Delta Air Line | n | 17 | Any communications you send to this Internet site or otherwise to Delta Air Line |
| > | s by electronic mail, with the exception of personally identifiable information, | > | s by electronic mail, with the exception of personally identifiable information, | ||
| > | are on a non-confidential basis, and Delta Air Lines is under no obligation to | > | are on a non-confidential basis, and Delta Air Lines is under no obligation to | ||
| > | refrain from reproducing, publishing or otherwise using them in any way for any | > | refrain from reproducing, publishing or otherwise using them in any way for any | ||
| > | purpose. Delta Air Lines shall be free to use the content of any such communicat | > | purpose. Delta Air Lines shall be free to use the content of any such communicat | ||
| > | ions, including any ideas, inventions, concepts, techniques or know-how disclose | > | ions, including any ideas, inventions, concepts, techniques or know-how disclose | ||
| > | d therein, for any purpose, including the developing, manufacturing and/or marke | > | d therein, for any purpose, including the developing, manufacturing and/or marke | ||
| > | ting of goods or services. Use of any personally identifiable information will b | > | ting of goods or services. Use of any personally identifiable information will b | ||
| > | e governed by Delta Air Lines Privacy Policy . | > | e governed by Delta Air Lines Privacy Policy. | ||
| 20 | 18 | ||||
| 21 | In connection with your access to and/or use of this site and in addition to any | 19 | In connection with your access to and/or use of this site and in addition to any | ||
| > | other prohibitions or disallowed actions set forth in these Terms of Use, in th | > | other prohibitions or disallowed actions set forth in these Terms of Use, in th | ||
| > | e AI Terms of Use, and/or in any other website-related policies or rules publish | > | e AI Terms of Use, and/or in any other website-related policies or rules publish | ||
| > | ed by Delta, you shall not: | > | ed by Delta, you shall not: | ||
| 22 | 20 | ||||
| 28 | 26 | ||||
| 29 | By opting into to receive SMS text messages from Delta, you may acknowledge and | 27 | By opting into to receive SMS text messages from Delta, you may acknowledge and | ||
| > | agree that you may receive messages regarding any travel booked with Delta, as w | > | agree that you may receive messages regarding any travel booked with Delta, as w | ||
| > | ell as announcements regarding Delta policies, programs, and promotions (includi | > | ell as announcements regarding Delta policies, programs, and promotions (includi | ||
| > | ng SkyMiles and Delta promotions). Message frequency varies. | > | ng SkyMiles and Delta promotions). Message frequency varies. | ||
| 30 | 28 | ||||
| n | 31 | You can cancel the SMS service at any time by texting "STOP". After you send the | n | 29 | You can cancel the SMS service at any time by texting "STOP". After you send the |
| > | SMS message "STOP" to us, we will send you an SMS message to confirm that you h | > | SMS message "STOP" to us, we will send you an SMS message to confirm that you h | ||
| > | ave been unsubscribed. After this, you will no longer receive SMS messages from | > | ave been unsubscribed. After this, you will no longer receive SMS messages from | ||
| > | us. If you want to join again, just sign up as you did the first time. If you ar | > | us. If you want to join again, just sign up as you did the first time. If you ar | ||
| > | e experiencing issues with the messaging program you can reply with the keyword | > | e experiencing issues with the messaging program you can reply with the keyword | ||
| > | HELP for more assistance or email privacy@delta.com . | > | HELP for more assistance or email privacy@delta.com. | ||
| 32 | 30 | ||||
| 33 | Neither Delta nor Carriers are liable for delayed or undelivered messages. | 31 | Neither Delta nor Carriers are liable for delayed or undelivered messages. | ||
| 34 | 32 | ||||
| 38 | 36 | ||||
| 39 | If you have questions regarding privacy, please read our Privacy Policy: delta.c | 37 | If you have questions regarding privacy, please read our Privacy Policy: delta.c | ||
| > | om/privacy | > | om/privacy | ||
| 40 | 38 | ||||
| n | 41 | ## Hotel, Meal, and Transportation Vouchers: | n | 39 | ## Hotel, Meal, and Transportation Vouchers |
| 42 | 40 | ||||
| 43 | All amenities are provided by unaffiliated third party providers. Delta is not l | 41 | All amenities are provided by unaffiliated third party providers. Delta is not l | ||
| > | iable for any loss, injury or damage arising out of or relating to services and | > | iable for any loss, injury or damage arising out of or relating to services and | ||
| > | amenities provided by third-party providers. | > | amenities provided by third-party providers. | ||
| 44 | 42 | ||||
| n | 45 | ## Meal Vouchers | n | 43 | ### Meal Vouchers |
| 46 | 44 | ||||
| n | 47 | **Terms and Conditions** | n | 45 | **Terms and Conditions |
| 46 | ** | ||||
| 48 | 47 | ||||
| 49 | Meal voucher funds will expire on the stated “Redeem By” date at midnight Easter | 48 | Meal voucher funds will expire on the stated “Redeem By” date at midnight Easter | ||
| > | n time zone. Meal vouchers can be redeemed at any participating location defined | > | n time zone. Meal vouchers can be redeemed at any participating location defined | ||
| > | by merchant code “Food”, “Dining” or “Restaurant". Meal vouchers may not be acc | > | by merchant code “Food”, “Dining” or “Restaurant". Meal vouchers may not be acc | ||
| > | epted for onboard purchases. Meal voucher will be denied if charged for a value | > | epted for onboard purchases. Meal voucher will be denied if charged for a value | ||
| > | higher than the issued “Amount”. Passengers are responsible for monitoring the r | > | higher than the issued “Amount”. Passengers are responsible for monitoring the r | ||
| > | emaining value when using at multiple locations. Any remaining voucher funds wil | > | emaining value when using at multiple locations. Any remaining voucher funds wil | ||
| > | l be void after the redemption date specified above. The voucher is non-transfer | > | l be void after the redemption date specified above. The voucher is non-transfer | ||
| > | able and has no cash value. | > | able and has no cash value. | ||
| 50 | 49 | ||||
| n | 51 | ## Hotel Voucher - Passenger Choose | n | 50 | ### Hotel Voucher - Passenger Chooses |
| 52 | 51 | ||||
| 53 | **Terms and Conditions** | 52 | **Terms and Conditions** | ||
| 54 | 53 | ||||
| 55 | This voucher is valid for redemption only at the provided hotel property during | 54 | This voucher is valid for redemption only at the provided hotel property during | ||
| > | the time span provided by check-in/check-out dates above. The voucher is non-tra | > | the time span provided by check-in/check-out dates above. The voucher is non-tra | ||
| > | nsferable and has no cash value. Passenger must present the Delta-provided 5 dig | > | nsferable and has no cash value. Passenger must present the Delta-provided 5 dig | ||
| > | it alpha-numeric room confirmation code, 13 digit room confirmation code, or Del | > | it alpha-numeric room confirmation code, 13 digit room confirmation code, or Del | ||
| > | ta flight specific 6 digit alpha-numeric flight reservation code to the property | > | ta flight specific 6 digit alpha-numeric flight reservation code to the property | ||
| > | at check-in. Rooms selected are non-changeable and non-cancellable once confirm | > | at check-in. Rooms selected are non-changeable and non-cancellable once confirm | ||
| > | ed; please see a Delta agent if you need to change or cancel a room reservation. | > | ed; please see a Delta agent if you need to change or cancel a room reservation. | ||
| > | Passengers who need an accessible room satisfying specific accessibility or ser | > | Passengers who need an accessible room satisfying specific accessibility or ser | ||
| > | vice requirements should see a Delta agent for assistance prior to booking. Pass | > | vice requirements should see a Delta agent for assistance prior to booking. Pass | ||
| > | enger is responsible for all ancillary charges, incidentals fees, and any damage | > | enger is responsible for all ancillary charges, incidentals fees, and any damage | ||
| > | s assessed by the hotel. Hotel may require a credit card hold for incidentals. T | > | s assessed by the hotel. Hotel may require a credit card hold for incidentals. T | ||
| > | he number of rooms reserved must be equal to or less than the number of passenge | > | he number of rooms reserved must be equal to or less than the number of passenge | ||
| > | rs in the booking. | > | rs in the booking. | ||
| 56 | 55 | ||||
| n | 57 | ## Hotel Voucher - Agent Issuance | n | 56 | ### Hotel Voucher - Agent Issuance |
| 58 | 57 | ||||
| 59 | **Terms and Conditions** | 58 | **Terms and Conditions** | ||
| 60 | 59 | ||||
| 61 | This voucher is valid for redemption only at the provided hotel property during | 60 | This voucher is valid for redemption only at the provided hotel property during | ||
| > | the time span provided by check-in/check-out dates above. The voucher is non-tra | > | the time span provided by check-in/check-out dates above. The voucher is non-tra | ||
| > | nsferable and has no cash value. Passenger must present the Delta-provided 5 dig | > | nsferable and has no cash value. Passenger must present the Delta-provided 5 dig | ||
| > | it alpha-numeric room confirmation code, 13 digit room confirmation code, or Del | > | it alpha-numeric room confirmation code, 13 digit room confirmation code, or Del | ||
| > | ta flight specific 6 digit alpha-numeric flight reservation code to the property | > | ta flight specific 6 digit alpha-numeric flight reservation code to the property | ||
| > | at check-in. Rooms selected are non-changeable and non-cancellable once confirm | > | at check-in. Rooms selected are non-changeable and non-cancellable once confirm | ||
| > | ed; please see a Delta agent if you need to change or cancel a room reservation. | > | ed; please see a Delta agent if you need to change or cancel a room reservation. | ||
| > | Passengers who need an accessible room satisfying specific accessibility or ser | > | Passengers who need an accessible room satisfying specific accessibility or ser | ||
| > | vice requirements should see a Delta agent for assistance prior to booking. Pass | > | vice requirements should see a Delta agent for assistance prior to booking. Pass | ||
| > | enger is responsible for all ancillary charges, incidentals fees, and any damage | > | enger is responsible for all ancillary charges, incidentals fees, and any damage | ||
| > | s assessed by the hotel. Hotel may require a credit card hold for incidental cha | > | s assessed by the hotel. Hotel may require a credit card hold for incidental cha | ||
| > | rges. The number of rooms reserved must be equal to or less than the number of p | > | rges. The number of rooms reserved must be equal to or less than the number of p | ||
| > | assengers in the booking. | > | assengers in the booking. | ||
| 62 | 61 | ||||
| n | 63 | ## Passenger Pay Hotel - Email Only | n | 62 | ### Passenger Pay Hotel - Email Only |
| 64 | 63 | ||||
| 65 | **Terms and Conditions** | 64 | **Terms and Conditions** | ||
| 66 | 65 | ||||
| 72 | 71 | ||||
| 73 | **Uber Terms and Conditions** | 72 | **Uber Terms and Conditions** | ||
| 74 | 73 | ||||
| n | 75 | All amenities are provided by unaffiliated third-party providers. Delta is not l | n | 74 | All amenities are provided by unaffiliated third-party providers. Delta is not l |
| > | iable for any loss, injury or damage arising out of or relating to services and | > | iable for any loss, injury or damage arising out of or relating to services and | ||
| > | amenities provided by third-party providers. By accepting this transportation, y | > | amenities provided by third-party providers. By accepting this transportation, y | ||
| > | ou are entering into a transportation arrangement directly with Uber. You agree | > | ou are entering into a transportation arrangement directly with Uber. You agree | ||
| > | to Uber’s Terms of Use, opens in a new window and acknowledge the Privacy Notice | > | to Uber’s Terms of Use and acknowledge the Privacy Notice. You agree to receive | ||
| > | , opens in a new window . You agree to receive text messages and automated calls | > | text messages and automated calls from Uber related to your use of the Uber serv | ||
| > | from Uber related to your use of the Uber service and that your trip details an | > | ice and that your trip details and location may be shared with third parties, su | ||
| > | d location may be shared with third parties, such as the airline or its service | > | ch as the airline or its service providers involved in facilitating your Uber tr | ||
| > | providers involved in facilitating your Uber trip. | > | ip. | ||
| 76 | |||||
| 77 | The driver may decline or cancel prior to pick up; in that case, you may have an | 75 | The driver may decline or cancel prior to pick up; in that case, you may have an | ||
| > | alternative driver assigned. If an alternative driver has not been paired withi | > | alternative driver assigned. If an alternative driver has not been paired withi | ||
| > | n 30 minutes of issuance, please see a Delta agent for assistance. Valid for rid | > | n 30 minutes of issuance, please see a Delta agent for assistance. Valid for rid | ||
| > | es within 20 miles or to a qualifying connecting airport. | > | es within 20 miles or to a qualifying connecting airport. | ||
| 78 | 76 | ||||
| 79 | **Lyft Terms and Conditions** | 77 | **Lyft Terms and Conditions** | ||
| 83 | Use of the voucher requires a mobile phone number and a smart phone. It does not | 81 | Use of the voucher requires a mobile phone number and a smart phone. It does not | ||
| > | require download of the Lyft app. The driver may decline or cancel prior to pic | > | require download of the Lyft app. The driver may decline or cancel prior to pic | ||
| > | kup; in that case, you may have an alternative driver assigned. If an alternativ | > | kup; in that case, you may have an alternative driver assigned. If an alternativ | ||
| > | e driver has not been paired within 30 minutes of issuance, please see a Delta a | > | e driver has not been paired within 30 minutes of issuance, please see a Delta a | ||
| > | gent for assistance. Valid for rides within 20 miles or to a qualifying connecti | > | gent for assistance. Valid for rides within 20 miles or to a qualifying connecti | ||
| > | ng airport. | > | ng airport. | ||
| 84 | 82 | ||||
| 85 | All amenities are provided by unaffiliated third-party providers. Delta is not l | 83 | All amenities are provided by unaffiliated third-party providers. Delta is not l | ||
| > | iable for any loss, injury or damage arising out of or relating to services and | > | iable for any loss, injury or damage arising out of or relating to services and | ||
| > | amenities provided by third-party providers. | > | amenities provided by third-party providers. | ||
| t | t | 84 | |||
| 85 | Next | ||||
| 86 | |||||
| 87 | |||||
| 88 | Booking Policy | ||||