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For Inspiration and Recognition of Science and Technology (FIRST) — Payment Terms & Refund Policy
| Snapshot 2026-09-11 08:26 UTC | Snapshot 2026-10-14 08:16 UTC | ||||
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| f | 1 | ## Payment Terms & Refund Policy | f | 1 | ## Payment Terms & Refund Policy |
| 2 | 2 | ||||
| 3 | By registering for any _FIRST_® Program, you agree to the below payment terms. | 3 | By registering for any _FIRST_® Program, you agree to the below payment terms. | ||
| n | 4 | **The terms listed below are for the 2025-2026 season. Payment terms for the 202 | n | ||
| > | 6-2027 season will be available soon.** | ||||
| 5 | 4 | ||||
| 6 | Expand All Close All | 5 | Expand All Close All | ||
| 7 | 6 | ||||
| 8 | Check Out Process - All Programs **Below is the _FIRST_ Checkout Process for the | 7 | Check Out Process - All Programs **Below is the _FIRST_ Checkout Process for the | ||
| > | current season.** | > | current season.** | ||
| 9 | 8 | ||||
| n | 10 | All teams will need to check themselves out fully on the _FIRST_ Registration Da | n | 9 | All teams will access the _FIRST_ Storefront through their _FIRST _Dashboard to |
| > | shboard _._ | > | complete the checkout process. | ||
| 11 | 10 | ||||
| n | 12 | - All Purchase Orders and Credit Card Payments must be made through your Registr | n | 11 | - All Purchase Orders and Credit Card Payments must be submitted through the _FI |
| > | ation Dashboard. | > | RST _Storefront. | ||
| 13 | - If money is sent to _FIRST_ for a team, _FIRST_ will apply funds as a credit o | 12 | - If money is sent to _FIRST_ for a team, _FIRST_ will make those funds availabl | ||
| > | n your Registration Dashboard. | > | e for use by the team. This includes partial payments. | ||
| 14 | 13 | - Available grants and other funds may be selected during checkout through the A | |||
| > | vailable Funds/Split Payments section of the _FIRST_ Storefront. | ||||
| 15 | This includes partial payments | 14 | - Customers may not split payment between a Purchase Order and available funds d | ||
| > | uring checkout. When submitting a Purchase Order, customers may select "Use Avai | ||||
| > | lable Funds" to apply available funds before the remaining balance is billed to | ||||
| > | the Purchase Order. Available funds will be applied in the order received, begin | ||||
| > | ning with the oldest available funds. | ||||
| 16 | - The _FIRST _Dashboard will automatically apply funding to purchases using the | ||||
| > | following process: | ||||
| 17 | |||||
| 18 | Grants restricted to registration & products must be utilized before any other p | ||||
| > | ayment method can be applied. | ||||
| 19 | After restricted grants, funding will be applied in the order it was received. F | ||||
| > | or example, an unrestricted grant added to a team’s account at 10:00 a.m. will b | ||||
| > | e utilized before a credit added to a team’s account at 11:00 a.m. | ||||
| 20 | - All orders, upon checkout, will be considered complete. **ALL payment methods | 15 | - All orders, upon checkout, will be considered complete. **ALL payment methods | ||
| > | are FINAL**. This means: | > | are FINAL**. This means: | ||
| 21 | 16 | ||||
| n | 22 | Payment Checkout Method from any completed order cannot be used for a future ord | n | 17 | Payment methods used for a completed order cannot be changed or used for a futur |
| > | er | > | e order. | ||
| 23 | Any grants that may come in after the completed order will need to be used for a | 18 | Any grants or other funds received after checkout may be applied to eligible ope | ||
| > | future order | > | n invoices or used for a future order. | ||
| 24 | - **_If you are expecting a grant, please DO NOT CHECK OUT until that grant has | 19 | **If you are expecting a grant and would like to apply it during checkout, pleas | ||
| > | been awarded. FIRST will not be able to make changes to orders after checkout._* | > | e DO NOT CHECK OUT until that grant has been awarded.** | ||
| > | * | ||||
| 20 | - Open invoices can be viewed, downloaded, and paid online through the MyAccount | ||||
| > | section of the _FIRST_ Storefront. Available grants and other funds may also be | ||||
| > | applied to eligible open invoices through MyAccount. | ||||
| 25 | 21 | ||||
| 26 | Team Donations - All Programs _FIRST_ will accept donations intended to support | 22 | Team Donations - All Programs _FIRST_ will accept donations intended to support | ||
| > | a specific _FIRST_ team’s registration fees or other costs associated with parti | > | a specific _FIRST_ team’s registration fees or other costs associated with parti | ||
| > | cipating in _FIRST_ programs only, subject to the following requirements: | > | cipating in _FIRST_ programs only, subject to the following requirements: | ||
| 27 | - The minimum donation on behalf of a **specific _FIRST_ Team is $99 per gift** | 23 | - The minimum donation on behalf of a **specific _FIRST_ Team is $99 per gift** | ||
| 33 | 29 | ||||
| 34 | **For questions, please contact** customerservice@firstinspires.org | 30 | **For questions, please contact** customerservice@firstinspires.org | ||
| 35 | 31 | ||||
| n | 36 | Payment Methods 1. **Purchase Order (PO):** You must upload your purchase order | n | 32 | Payment Methods 1. **Purchase Order (PO):** You must upload your purchase order |
| > | through the payment screen on your Registration Dashboard. | > | through the invoice payment screen on the _FIRST_ Storefront. | ||
| 37 | - All Purchase Orders must be paid net 30 days from acceptance by _FIRST_. | 33 | - All Purchase Orders must be paid net 30 days from acceptance by _FIRST_. | ||
| n | 38 | - Purchase orders will be billed in the amount due after any grants or other fun | n | 34 | - Purchase orders will be billed in the amount due after any grants or other fun |
| > | ding is applied. | > | ding selected during checkout is applied. | ||
| 35 | - Customers may select "Use Available Funds" when submitting a Purchase Order to | ||||
| > | apply available funds before the remaining balance is billed to the Purchase Or | ||||
| > | der. | ||||
| 39 | 36 | ||||
| 40 | **All purchase orders must include the following:** | 37 | **All purchase orders must include the following:** | ||
| 41 | 38 | ||||
| 62 | 59 | ||||
| 63 | **_FIRST_ cannot accept a commitment letter from a School or School District.** | 60 | **_FIRST_ cannot accept a commitment letter from a School or School District.** | ||
| 64 | 61 | ||||
| n | 65 | 2. **Credit Card:** _FIRST_ accepts Visa, MasterCard, American Express and Disco | n | 62 | 2. **Credit Card:** _FIRST_ accepts Visa, MasterCard, American Express and Disco |
| > | ver. Credit Card Payments can be processed through the payment screen on your R | > | ver. Credit Card Payments can be processed through the _FIRST_ Storefront. | ||
| > | egistration Dashboard. | ||||
| 63 | |||||
| 64 | Open invoices can be viewed, downloaded, and paid online through the MyAccount s | ||||
| > | ection of the _FIRST_ Storefront. | ||||
| 66 | 65 | ||||
| 67 | 3. **Check:** (USD funds only drawn on a U.S. bank). Please make sure that all | 66 | 3. **Check:** (USD funds only drawn on a U.S. bank). Please make sure that all | ||
| > | checks remitted state your Program and Team or Account Number to enable swift & | > | checks remitted state your Program and Team or Account Number to enable swift & | ||
| > | proper crediting. | > | proper crediting. | ||
| 68 | 67 | ||||
| 93 | 92 | ||||
| 94 | **Fee Refunds** | 93 | **Fee Refunds** | ||
| 95 | 94 | ||||
| n | 96 | Registration Fees paid to _FIRST_ to register for the 2025 _FIRST_ ® Robotics Co | n | 95 | Registration Fees paid to _FIRST_ to register for the 2027 _FIRST_ ® Robotics Co |
| > | mpetition Season ("Initial Registration Fee") and Additional Event Fee(s) paid t | > | mpetition Season ("Initial Registration Fee") and Additional Event Fee(s) paid t | ||
| > | o _FIRST_ for 2025 _FIRST_ Robotics Competition Season Additional Regional Event | > | o _FIRST_ for 2027 _FIRST_ Robotics Competition Season Additional Regional Event | ||
| > | s, Additional In-District Plays, Additional Inter-District Plays, and/or Distric | > | s, Additional In-District Plays, Additional Inter-District Plays, and/or Distric | ||
| > | t Championship (“Additional Event”), are non-refundable except as expressly set | > | t Championship (“Additional Event”), are non-refundable except as expressly set | ||
| > | forth below. | > | forth below. | ||
| 97 | 96 | ||||
| 98 | - Initial Registration Fee | 97 | - Initial Registration Fee | ||
| 99 | 98 | ||||
| 138 | _FIRST_ ® Championship - All Programs _FIRST_ ® Championship Registration is ava | 137 | _FIRST_ ® Championship - All Programs _FIRST_ ® Championship Registration is ava | ||
| > | ilable to qualifying _FIRST_ ® Robotics Competition, _FIRST_ ® Tech Challenge, a | > | ilable to qualifying _FIRST_ ® Robotics Competition, _FIRST_ ® Tech Challenge, a | ||
| > | nd _FIRST_ ® LEGO ® League Teams for an additional fee. **All Championship Regis | > | nd _FIRST_ ® LEGO ® League Teams for an additional fee. **All Championship Regis | ||
| > | trations Fees are payable to** _**FIRST**_ (unless otherwise noted for specific | > | trations Fees are payable to** _**FIRST**_ (unless otherwise noted for specific | ||
| > | dist. requirements linked above) **Refunds** **Registration Fees paid to _FIRST_ | > | dist. requirements linked above) **Refunds** **Registration Fees paid to _FIRST_ | ||
| > | to register for _FIRST _Championship are non-refundable except as expressly set | > | to register for _FIRST _Championship are non-refundable except as expressly set | ||
| > | forth below:** All refund requests must be submitted to _FIRST_ (by email to ** | > | forth below:** All refund requests must be submitted to _FIRST_ (by email to ** | ||
| > | customerservice@firstinspires.org** ). Upon approval from _FIRST_ , the person o | > | customerservice@firstinspires.org** ). Upon approval from _FIRST_ , the person o | ||
| > | r entity that paid the fee shall be entitled to a 100% refund of the amount paid | > | r entity that paid the fee shall be entitled to a 100% refund of the amount paid | ||
| > | : | > | : | ||
| 139 | - If a Team is unable to attend an FIRST Championship Event because of circumsta | 138 | - If a Team is unable to attend an FIRST Championship Event because of circumsta | ||
| > | nces beyond its control and _FIRST_ can register a replacement Team for the Even | > | nces beyond its control and _FIRST_ can register a replacement Team for the Even | ||
| > | t. | > | t. | ||
| 140 | - If _FIRST_ can register a replacement Team for the Event, _FIRST_ will refund | 139 | - If _FIRST_ can register a replacement Team for the Event, _FIRST_ will refund | ||
| > | 100% of the amount paid to the person or entity that paid the Fee for the Event. | > | 100% of the amount paid to the person or entity that paid the Fee for the Event. | ||
| t | 141 | t | |||
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